Service personnel was on time and professional. Using Cunningham for years. Very Reliable. They…read morecleaned ducks from both inside and outside of home.

Out of courtesy to other neighbors We should be informed…read morewhen you're doing work in the area . I work midnights, and I wasn't informed because I don't talk to my neighbor. She's not a friendly person. She hasn't spoken to me since the day I moved in. But at least a sticker around the door, letting me know that your man would be here all day ! So I should have to call out of work tonight because I can't get any sleep and leave a days pay ! Not acceptable get your shit together ! And don't make an excuse - my father owns a service business, and he is courteous and always puts a tag on people's doors!

Couldn't be happier from start to finish , between setting up my free quote/estimate , to the day…read moreof the work this past Thursday, I had a New Roof and chimney rebuild at a new home we purchased , I highly recommend , the crew showed up promptly and very professional and the price was reasonable and the crew and office staff were super friendly!! The crew also left my property immaculate after they ripped the old roof , thank you sunrise !! will definitely recommend and use this company on future purchases !!

I can't say how their work is because it never happened. I…read moregot a written estimate and we even revised it. I gave my deposit and then was called several weeks later and said they could not do the job for that amount due to the rise in prices during COVID. The prices had already gone up when I was given the estimate, so I didn't understand why the sudden change. I think they realized that the estimate was on the low side. They will be sending me back my deposit, putting it in the mail tomorrow morning. I just don't think this is good business. And even if they came back and said they would do the job for the original estimate I still would not go with this company. All comments are welcome. Eddie the guy that gave me the estimate called me this morning and apologized for the mistake. Due to the COVID issues, which is like Eddie said is no ones fault everything has gone up tremendously. Even though I have never had work done by this company, I am giving it 5 stars for the Honesty. Another reason why I changed my star rating was because of customer service on the part of Eddie. It was very nice for him to take the time out to call me, and that did mean a lot. I'm just disappointed because at this point I have to put my work off till the spring.

We started off on a rough note because my appointment was rescheduled multiple times on the same…read moreday, which was frustrating. I was very close to canceling and gave them a clear ultimatum that if they did not make the next day's appointment, I would walk away. To their credit, they showed up the very next day and they were on time. Two technicians arrived and immediately got to work. One was on the roof while the other worked in the basement, and it was clear they knew exactly what they were doing. They also explained that this is a family owned business, with multiple family members working together on the same jobs, which really showed in how coordinated and invested they were in the work. The scope of work involved installing a stainless steel chimney liner designed to properly vent double gas appliances, upgrading existing connections for safety and code compliance, installing two double tee connections, and finishing everything with a stainless steel top plate and rain cap. They also handled flashing and waterproofing by installing aluminum flashing with ice shield underlayment, carefully removing shingles as needed, and waterproofing the exterior of the chimney to prevent future moisture issues. What stood out most was their professionalism and communication. They explained each step clearly, answered questions without rushing, and made sure I understood why certain upgrades were necessary. The workmanship looks excellent and very clean, especially considering the complexity of the job. Despite the rocky start, they ultimately delivered quality work and followed through when it mattered. The finished product looks great and gives me confidence that the system is safe and properly done.

I normally do food establishment reviews. Well to start off I seen Chimney Solutions ad on…read morefacebook. I decided to get a quote because my chimney was missing a lot of mortar between the bricks. The owner Ricardo Castillo came to inspect it. He's very professional from arriving on time to giving the quote. I'm very happy with their work ethics from protecting my property as well as my neighbors ( putting up tarps to make a tent over the chimney) the work is complete and I'm very happy from the start to finish of the job. The price was very reasonable as well. I highly recommend Chimney Solutions !!

We haven't been able to use our fireplace since Ace worked on it and installed a fan about 2 years…read moreago. $6k + and what was a perfectly well running fireplace is now unusable. The only reason I brought them in was to clean and make sure it was working properly. I've been told by others who have since tried to help us get it working that we probably need to remove the fan that they convinced us we needed. And charged us so much for. Even if the fan did work (which it doesn't - smoke billows into the living room -- NEVER did that before Ace came) the fan sounds like an engine on an airplane, which takes away any chance of enjoying a fire. I should have written this ages ago, but I was hoping we would figure out a way to make it work. If you have an older house, PLEASE find a company that knows what they are doing. We are SO frustrated with not being able to enjoy our beautiful fireplace.

The fellows called to politely ask if they were able to come by earlier than expected. They were…read morevery professional & thorough. They made some recommendations to take care of updating the chimney. It was a very good experience and we will call this company for future chimney needs.