Larissa was wonderful with my laser hair removal for underarms and full Brazilian. Very eloquent in…read moreher techniques and movements. She really focused on my troubled areas. Checked in with me several times during the procedure to make sure I was feeling well and the pain was not too much. Highly recommend. I'm super satisfied with the services. Thank Larissa!

I called to get some information, but they hung up on me without answering my questionsread more

My Experience at Removery Tattoo Removal & Fading -- Chino Hills, CA 91709…read more I am sharing my honest experience at Removery located at 13855 City Center Dr., Ste 3021, Chino Hills, CA 91709. Unfortunately, this was an experience I would never want to repeat. The first issue began before I even entered the office. The GPS directions were inaccurate and confusing, making the location unnecessarily difficult to find. After driving around longer than expected, I finally located the suite. Starting an appointment already frustrated from poor directions set a negative tone. Once inside, I checked in for my scheduled appointment but was told I would need to wait because another client had arrived late. While I understand delays happen, it added to the inconvenience after the difficulty locating the office. Thankfully, that session was brief and I was taken in shortly after. I went into the treatment room hopeful for a productive session. My tattoo removal specialist was Jessica, who introduced herself as a nurse. When I sat down, she instructed me that I only needed to ice my neck for a couple of seconds because I had applied numbing cream. This immediately concerned me. In my previous sessions, I typically ice for 3 to 5 minutes, sometimes at least 2 to 3 minutes, to properly prepare my skin for the laser. Following her instruction, I iced the left side of my neck for approximately 5 to 10 seconds. This was far less than I am used to and did not feel sufficient. When the laser treatment began, I expected discomfort, as tattoo removal is never painless. However, within 20 to 40 seconds on the first section of the tattoo, the pain became significantly more intense than any session I had previously experienced. Jessica continued working on that same small section on the left side of my neck for what felt like an extended period. I normally receive treatments in Brea with a specialist named Kaylyn. My sessions there are typically efficient, precise, and much quicker. While Jessica was lasering, I calmly asked if she was almost finished with that section because it was extremely painful and taking much longer than I was accustomed to. She explained that the laser quality and the level of my session could make it more painful and that she needed to do her job thoroughly. Even so, that one small section took approximately two minutes to complete. With Kaylyn in Brea, that same section normally takes around 30 seconds. The extended duration made the pain far more intense and difficult to tolerate. At that point, I made the decision to stop. I respectfully told Jessica, "Thank you, but no thank you," and informed her I did not wish to continue the session. I remained calm and professional. I then walked to the front desk and requested to reschedule or transfer my treatment to the Brea location. I was told they had already contacted Brea and that I could continue treatment there. Before leaving the building, I personally called Kaylyn to explain what had occurred. I also gave him credit for the quality and efficiency of his previous work on my neck. I explained that my experience in Chino Hills was far more painful than normal and that my neck already appeared more irritated than usual, possibly due to insufficient icing beforehand. During that call, I shared my perspective respectfully. However, I felt that my feedback was met with defensiveness. At one point, it was suggested that I had raised my voice. That was inaccurate. I did not yell at anyone in Chino Hills or on the phone. I remained composed and expressed my concerns calmly. I clarified that while others may perform differently, my experience that day was extremely painful and not acceptable to me as a customer. I also stated that I would be canceling my upcoming April 4 appointment at the Chino Hills location because I did not feel comfortable returning. I then requested the manager's contact information. I was given the name Frasier and left a detailed voicemail outlining the entire situation, from the navigation issues, to the minimal icing instruction, to the prolonged and painful laser session, and finally the response I received when expressing concern. Overall, this visit was deeply disappointing. From inaccurate directions to inadequate preparation and an unusually painful session, I left feeling physically irritated and emotionally frustrated. While others may have different experiences, mine was overwhelmingly negative. For this visit, I would rate my experience 1 out of 5 stars. I will not be returning to the Chino Hills location.

I went to this location for the first time and had a great experience! The office itself is very…read moreeasy to locate and very well maintained. The session itself was very quick and staff was welcoming.

Overall had a great experience at Neoderma. They made me feel comfortable. All the staff are very…read moreknowledgeable and go in depth to make sure you understand the whole process. Thank you guys!!

Great experience overall. The personnel was polite and professional, the facility was clean, and…read morethe treatment process was described thoroughly. I felt comfortable throughout my visit and would recommend Neoderma to anyone looking for superior medical spa treatments.

The entire tattoo removal experience has been positive…read more The clinic is run extremely well and the entire staff is professional and warm. If i had not decided to return to Canada, i would have remained on until perfect results had been achieved. Thank you for your excellent care, professional expertise and especially your kindness. I wish you great success moving forward. Warm regards, Harriet

I went to get a quote for removing my eyeliner and eyebrow tattoos. The consultation was…read moreuncomfortable; I felt belittled. It was very unprofessional for them to make me wait 30 minutes past my appointment time, and the person kept answering personal phone calls during our meeting. The quote they gave me was expensive, charging per side per session, with no guarantee on how many sessions it would take for complete removal. Another client told me in the parking lot she was on her sixth session with no results. After months of searching and wasting money at another med spa (avoid Kim's 3D in Anaheim btw), I finally found a reliable place for tattoo removal that works without costing a fortune. Look up Enclave. She's a life saver! In short, do your research and believe the negative reviews; they're there for a reason.

Had such a wonderful experience getting my treatments done here! The skin consultant, nurses, and…read moreVivian at the front desk are all wonderful people who excel at what they do. My friend and I got: - 1x Exosome skin booster (reduces inflammation) - 1x Rejuran skin booster (hydrates + promotes skin regeneration) - Masseter Botox for TMJ treatment - Microneedling with PRP (improves skin texture) - Laser microblading removal Our skin has never looked better. Thank you, Alcler!

I've been coming to this MedSpa for over 2 years now and I couldn't be happier. First and foremost…read moremanager Marie will give you an honest consultation so that it can meet your expectations. Secondly Vivien and the ENTIRE staff is superb. Warm, friendly and professional. The place is immaculate and very relaxing. I come from far so I wouldn't be returning if ALL wasn't right. Finally, the results- I've had different procedures done and knew that some are not instant , however I have received numerous compliments before the expected time lapse. When you look at yourself every day sometimes you can't see the difference right away. When you run into someone you haven't seen in a while and tell you how amazing you look, you realize it's already working. Great confidence booster. I'm recommending this place to everyone!! Thank you‼

I have been going to AVANTI for about a year now. Initially I went to them to remove a few moles,…read morewhich they did a good job on. Eventually I spoke to Eugene about my desire to lighten the dark spots on my face. She recommended a microneedling package which I bought. The lightening did pretty gradual. But after the third session, I can honestly say my skin is smoother and more even toned. The spots are lighter too. I'm happy with the results. The place is very clean. Everyone was very kind and friendly. I would recommend AVANTI.

Avanti Laser Clinic was highly recommended to me by a friend and I could not be more happy that I…read moredecided to pull the trigger and schedule a consult with them. Everyone from the very beginning was very kind and welcoming. I've already had several treatments with them and I can honestly say that all the staff at Avanti are highly skilled at what they do. I am always impressed by their level and quality of service and look forward to each visit with them. Cannot recommend this place enough! So if you're still on the fence about it, I would suggest you go ahead and book that consult and see what they have to offer!

Very clean and comfortable environment. The massage was amazing, and the therapist was very…read moreprofessional with excellent technique. I left feeling completely relaxed. Highly recommend!

I've been coming here for a tattoo removal since October 2023. I did a lot of research before…read morelanding on a place, and this was the right call! The number of treatments I needed fell in the range that she originally estimated, which I really valued. Your appointment time is the time you will be seen, and I really appreciate the way they respect your time. Tanielle is always so warm and welcoming and makes every interaction positive, and Crystal is excellent at what she does. I always felt very comfortable and confident with them; they are honest and trustworthy. I'd highly recommend them for tattoo removal!

Honest !!!!! Went in to get Botox and they said I don't…read more need it right now - come back ! Hard to find that kind of honesty, Thank you Rhonda !!

I have nothing but amazing things to say about YOU. I have always felt so taken care of there by…read moreeveryone I've seen. Special shoutout to my girl Nadine who's been doing my Botox for years now but very recently did my lips. I get compliments every day on how natural they look! 10000/10.

I've been coming to Mirako Spa for facials for years and have probably been here 10 times now. I…read moreoriginally found them through Groupon (great value around $70), but lately I've been booking directly with the spa even though it's around $90, and honestly I think it's worth it. It feels like they use even nicer products when booking direct, which I've really noticed in the results. The facility is always very clean and relaxing, the products feel high quality, and the facial massage is amazing -- one of my favorite parts. Service has consistently been great every visit, and I always leave feeling refreshed. Overall, a wonderful experience every time and definitely a place I keep coming back to.

I reached Mirako Spa in Brea for my facial appointment exactly 3 mins late. A lady who told me that…read moremy appointment was at 2:30pm. (I have attached text messages that my appointment was at 2:45pm). Upon showing the text message, she agreed that I was late by 3 mins. (+ 5 mins grace period). I was informed right away that I need to reschedule as I was late or cut down my facial time from 60mins to 40 mins. I should have arrived 15 mins before the appointment time. Therefore, my showing up delayed by 3 mins would delay the next client by 15 mins as they needed time to prepare for the next client! Math doesn't add up any way we look at it unless they had informed in advance to show up 15 mins before the appointment time, which they hadn't. 1. There was absolutely no notification or instruction provided to me about arriving 15 mins early before the appointment time at the time of making my appointment or text reminder. Therefore if one is late by less than. 10 mins, they lose their facial time by 20mins and are lashed out if clients try to reason out. I was told me to depart as I was 3 mins late or reduce my facial time by 20 mins. 2. Jenny, who came over from inside took over the conversation, was very unprofessional and rude. She argued with me for 15 mins non-stop when I tried to reason out that if I was late by 3 mins, if they wanted to be a stickler of time without informing me to arrive 15 mins early, they should take away 3 mins of my time not, 20 mins. She yelled at me saying "I don't want you to come here ever, I never want to give you service!". I don't understand how Mirako Spa even employs such people who are clueless about how to treat clients with courtesy, let alone working in a service industry. Here is the twist: when I checked in, another lady besides Jenny told me that my appointment was at 2:30pm, which their mistake to begin with as my appointment was at 2:45pm. It appears that they messed up with their own scheduling but because I was 3 mins late for my 2:45 appt, I bore the brunt of Jenny's unprofessional behavior as she couldn't admit that they had accidentally messed up scheduling my appointment. Instead she told me to leave or get a facial cut down by 20mins! I am attaching screenshots of my appointment time. As per Jenny, I should have a common sense to show up 15 mins before appointment time even though I wasn't informed about arriving early or else, appt that was anyway scheduled incorrectly by 15 mins sooner, from what I was notified. Try to avoid Jenny if you go to Mirako Spa in Brea, she can be scathing, unreasonable, and unprofessional. Try to reach 15 mins prior to your appointment even if they don't notify you.

Skin tags be gone! I'm so happy to have had this service at Ajliss. It was quick, efficient, and…read moreEmelda was amazing! My first consultation was with nurse Amy, and she was so kind, patient, and a great listener. My conversation with her initially helped me gained trust in the business. However, I am hesitant to return for continued treatment because: - Skin tag removal scheduling options are extremely limited (my drive is far, and I'd like to have more flexibility of days I could get the treatment done). - No numbing cream. I'm not sure I could tolerate anymore treatments without some kind of effective numbing cream... please support your spa and staff with products that help ease patient discomfort. - Cost. Although I don't mind paying for a treatment I really need, considering the pain level with no numbing cream and the time it takes to remove skin tags (because I have to keep returning), the price is at a much higher end than seems reasonable. Overall, the new 2nd floor space is nice and rooms seem well maintained. Staff has been so friendly and helpful! When you step inside, check in to the right as they share a building with a salon.

I had such a wonderful experience at Ajliss Medical Aesthetics in Brea! From the moment I walked…read morein, the atmosphere felt clean, calming, and welcoming. The staff was incredibly kind and professional, and they made me feel comfortable right away. Amy is really helpful and I love how she makes me feel so comfortable. My weight loss journey with Amy is going SPECTACULAR !!!! I highly recommend Amy for anyone looking to get help on any pleasing appearance. If you're looking for a place that combines professionalism, knowledge, and a friendly environment, I definitely recommend Ajliss Medical Aesthetics. I'm so happy with my experience and will absolutely be coming back!