I've been coming to this LaserAway for almost 3 years now working on getting my tattoo removed. I…read morehave to say, it's coming along so nicely! I'm so excited to be able to wear a low back shirt/dress! I've experienced nothing but good things coming here, from the girl at the front desk to the nurses that work with me! Especially Rita, you're my favorite! I have to make a side comment though because some of these comments are crazy to me, when I spoke to the person helping me decide if I want to start this journey or not, they were very clear with me, it will take more than the initial 10 sessions I bought. They also explained how color takes longer to remove than just black ink and it may take longer to remove depending on the location of my tattoo! Also, if you're on your second 10 sessions tattoo removal package, let alone your 3rd or 4th session, I mean heck you got a tattoo! And you don't know how to take care of it yet. That's a you problem, not the nurses working here. Anyways, I highly recommend this LaserAway, I've had nothing but good experiences!

I would leave a -5 if I could. Each treatment for a laser tattoo removal we had a different nurse…read more- nurses who have medical certifications - giving us different and contrary advice on the removal care and process. After purchasing 2 10-packs the tattoos are still visible. Caroline from the Glendale location is a great company girl but has zero interest in helping the customer. If she doesn't like your question she will tell you she doesn't like the way you're talking to her. No, she didn't like the question because the question was valid and she couldn't answer the question. She kept wanting to repeat herself - great job at memorizing your company answers - and I did not need her to repeat herself. I just wanted her to answer my question, which she seemed unable to do. NEVER go to any LaserAway for your tattoo removal. There are tattoo shops that offer tattoo removal at a fraction of LaserAway's cost. RunAway from LaserAway!

I am so glad I found Noble Wellness for my laser procedures (full legs, Brazilian and pits)…read more I felt a bit awkward getting a laser treatment for my hoo-ha but Antoinette was very professional about it. It is true, once you are a nurse, you seen everything! Her professionalism and sweet nature made my experience very enjoyable. The procedures were all fast, prompt and easy to get through. The set up is for a single occupant person but there is a curtain for separation/privacy if needed. There is room if you want to bring a person for emotional support while you get your procedure done. Room is super clean. Antoinette will match Groupon's prices, so you could also book directly instead of going through a third party. I highly recommend Noble Wellness for all your laser hair removing needs!

I cannot recommend this laser hair removal place enough! The space is always spotless, welcoming,…read moreand professional. Antonette is absolutely amazing. She is so kind and knowledgeable. During each of my appointments thus far, she's taken the time to answer all of my questions thoroughly and has been very attentive to my pain level. The sanitation practices are excellent. You can tell cleanliness and client safety is prioritized. Everything is always sanitized, organized, and disposed of accordingly. I've been to other laser hair removal places before, and none of them compare to this one. The customer service, professionalism, and overall experience here by Antonette is unmatched. I will definitely be sticking with Antonette long-term for my laser hair removal needs.

I made an appt for Dr. Salgado and the soonest available was over a month later! So plan ahead. But…read morethis wait was shorter than the sister location in Arcadia so I took it. When they tell you to arrive 30 mins prior to your appt to fill out paperwork they really mean it. If you don't get in early enough to fill out pages after pages, you're risking it. Today when I walked in 10 mins prior to my appt, I swear the receptionist was about to tell me I didn't make it in time for my appt but I told her I had filled out the paperwork last time so I was saved. The location is beautiful but honestly, the doctor is what made the location 5 stars. She was amazing.. very patient, compassionate, and came up with a treatment plan specific to my needs. I even left with some samples of the products the doctor recommended to me. If you're thinking about making an appointment I say do it!

5 stars for the providers. 0 for the reception staff…read more I'm treated by Dr. Greenberg & Yuli Wang PA-C who are great, no complaints. Reception staff is rude and unhelpful on multiple occasions. I've thought of writing a review re: reception before, but held back since my name is tied to Yelp and feared they'd give even less support after they see it, but after my experience today I don't really care anymore. Happy to see the providers again but the reception staff I'll keep my interactions with them to the minimum. Look at Google Reviews in addition to Yelp - Google details more displeasure from reception experiences. 1) I paid my copay in person and the woman forgot to return my card. Sure, I should've checked when she handed me the receipt but didn't think someone would hang onto my card when she's handing a receipt over? Got a call later and had to come back during my work day to get my card before the office closed. 2) While waiting in the lobby, a patient came in late for their appt and wasn't able to be seen. Fair, there are policies in place. But after the patient left, the front desk girls were talking sh*t about the patient in front of not just me but other patients in the lobby. Gross. 3) Apart of my treatment requires accurate logs of my birth control each month before I can get my Rx. Two months in a row, they logged my BC incorrectly and it delayed me from receiving my script. When I called to get it corrected on their end, they were arguing with me that the IUD and Nexplanon are the same thing and I should be able to bypass it - wrong, the website literally would not let me move forward. One BC goes into your arm and the other goes elsewhere. I had to correct them twice over this and it concerned me that the MA I spoke with didn't know the difference when they're supposedly giving care for patients. 3.5) During that call above ^ I was placed on hold for 20 minutes. Hung up on. Called back, placed back on hold, just to speak to another person who answered as if I was a new call. Had to explain why I was calling again, then placed back on hold until finally I spoke to someone after waiting another 10 minutes. 4) Had a telehealth appt. They called me to collect my copay an hr prior to my appt. Didn't answer as I'm working. I called back at 11:30 (time of my appt) to pay the copay when the automated message said to call back during business hours, even though it states "closed for lunch from 12-1:30pm." I called again at 1:35pm cause I never got a call from the provider. Come to learn they marked me as "No call No Show" since I didn't pay my copay, Dr was gone for the day, couldn't be seen. Weird, cause I called at my appointment time to pay and was waiting for the appointment. I've never informed of the policy that I need to pay a copay prior to the appt or risk losing the appointment, since they still call you after the teleappt happens. Weird again, as if you go for an in-person appointment - you pay your copay AFTER you're seen. Why are you shutting your phones and taking your lunches 15minutes early when you have patients waiting to be seen? Why not another courtesy call before marking someone as NCNS? Maybe let's inform patients to pay their copay for telehealth appointments before the actual appointment or else they won't be seen?

I'm honestly really disappointed with my experience. My boyfriend and I drove a long distance for…read morethis appointment, only to be turned away over a strict policy with zero flexibility or understanding. While I understand businesses need policies, the way this situation was handled felt very cold and transactional rather than client-focused. There was no effort to accommodate, reschedule reasonably, or offered to wait while she finished up other clients. It felt more about enforcing rules and keeping a deposit than actually valuing a paying client's time and effort. After spending time, gas, and planning around this appointment, being dismissed so quickly was frustrating and honestly left a bad impression. Customer service should still matter just as much as policies. We gave ourselves 1.5 hours to get to his appointment. We thought it would only take 45 minutes max to get there coming from Santa Monica but there was an accident which caused us to be 2 minutes late and she still did nothing to accommodate his appointment. Terrible customer service

I drove 1.5 hours for my appointment just to be turned away for being 3 minutes past their grace…read moreperiod--for a 10-minute service. That alone is ridiculous, but keeping my full payment on top of that is completely unacceptable. This business has zero regard for its customers. No flexibility, no understanding, just quick to take your money and deny service. It feels like a complete cash grab. Terrible customer service and a horrible experience overall. I would never come back and strongly recommend going anywhere else.

I made approximately two visits in 2023 to improve my acne. I was prescribed medication for…read moreapproximately $80. I asked my primary doctor about the same medication and only paid around $10 for the exact same prescription. I later received multiple messages from Metropolitan dermatology, claiming that I owed a balance for Botox and fillers. A service which I never requested or received. It has now been three years later, I have never gone back and yet the business is still claiming that I have an outstanding balance for an alleged filler appointment. It should also be noted that the company failed to provide me with an itemized receipt or proof of service. Although the doctor was friendly upon my visit, I would highly recommend looking elsewhere due to the inflamed prices and lack of proper communication and documentation.

Would not recommend this dermatology office. 1. It's impossible to get a hold of a live person,…read morethey only allow you to leave messages and get a call or text back later. Even then, if you need information on something, it can take several days for them to get back to you. 2. The visit I had with my dermatologist was incredibly not comprehensive and very quick. My last dermatologist always did an annual full body mole check, but my dermatologist appt with Metropolis was very brief and surface level - barely answering the questions I had. 3. They highly recommend (basically force) you to use a pharmacy they have partnered with that is mail order/delivery only. I asked to just get my prescriptions sent to my local CVS but they said it would be "much more expensive" at my local CVS which I feel skeptical is actually true.. and basically wouldn't send it to CVS for me. Patients should be allowed to utilize any pharmacy they like without push back and with ease. 4. During my appt, I asked about a red spot on my nose and my derm had suggested I could remove it with a laser treatment. I didn't jot the name down of the specific laser treatment because I wasn't ready at the time to proceed and anticipated it to just be in my medical notes for when I was ready. I recently called back (it's been several months but I expected them to have the recommendation in my medical notes like I said) to ask what that treatment was as I was finally ready to proceed. The office said the doctor never wrote it in my notes and said I need another consult visit ($165) to determine what laser treatment I need. Isn't it required to document treatment recommendations in a patient's medical notes? Now they want me to pay for another visit? Sounds like just another money grabbing scheme. Unfortunately due to all these issues I will not be returning to this office.

First time there was on Monday and staff was VERY sweet and welcoming. I felt right at home and…read morethey helped me through every part of the laser, helped with the pain as well thankfully! I will definitely be back since they had good deals, signed up for the 8 month plan. Excited to go back, place was very up-kept with! Would recommend anyone wanting a honest reliable place

I've been coming here for about a year and a half for laser hair removal. The staff is always so…read moresweet and welcoming. They let you know of any specials or ways to save extra which I appreciate. I have a gummy smile and they made me feel comfortable enough to try a lip flip. I'm never going back! I do wish there were more appointments available for more schedule flexibility. As a black woman, I was hesitant for laser after hearing averse effects but so far, I don't have any issues or complaints. The hair grows back much slower and thinner than before.

TL;DR - $50 Refundable deposit when booking an appointment, overall great experience, some free…read moreparking nearby, would come back again I haven't had a facial treatment in over 10 years and the last time I did, the staff were extremely pushy about upgrading my service so I was a little apprehensive about coming here. The staff did an initial skin consultation and were respectful when we declined to upgrade the service. I brought my fiance in to redeem a microneedling treatment Groupon. He has never had any facial treatments at all so he was very nervous. Tina helped apply the numbing cream beforehand so it was not too painful for him. Mireille helped him relax by explaining everything and we all discussed food spots in the area. Her friendly demeanor definitely helped create a calming environment. Although she recommended 3-6 sessions, I do think I see a minor improvement after this first one. Mireille gave us advice on follow up care and we purchased a face mask ($12) before we left. There is a $50 appointment deposit but it is refundable if you cancel early enough or you can use it to pay for your service, buy products, or leave a tip. As other reviews mention, there is free parking near the location but the spots are limited and unlike others I did have to circle around the block before a spot freed up. My only complaint about this place is the automated texting line. It is terrible.

There's no structure parking so park on the street, 2 hour parking and not the 1 hour parking…read more I walked in and didn't have to wait. The place is simple and clean. Procedures where quick and professional. I saw a slight change in the lift. I would recommend probably just go for Ultheraphy if you're going to multiple sessions. Otherwise the change is not noticeable enough for multiple sessions imo. I will see how the light peel goes and maybe change my rating if I see some good results. There was a product they recommended to fade dark spots but it was $170. No samples or testing on the skin. There's pictures for testimonials but I would probably use known brands from kbeauty at more affordable price point with thousands of reviews if the products work or not Checking out their system wasn't working so they had to text me to pay. It was quick and easy. Overall it's a good experience but waiting to see results for the value

I swear to god this place sucks. When it was elude it was great. I have no idea what happened…read more I have not been here since my last review but because they emailed about a spring fling sale going on only this weekend, I arrive to buy skincare shit. The door is locked, the sign says open and no one answers the phone nor the door after countless knocks. Their emails, the door, etc nothing says anything about not being available during the hours they state they are open. There are so many good med spas in Pasadena so I'm officially done with this place and will unsubscribing from their emails.

I always have a wonderful experience at Ajliss Medical Aesthetics in Pasadena. The place is clean…read more The girls are all so very nice, front and back office. NP Alison is a wonderful injector and also works with your budget as well as listen to your concerns. None of the ladies ludh any products. I have been coming to this facility for years and will continue to do so.