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    Renaissance Columbus Westerville

    3.5 (36 reviews)

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    Lounge/restaurant area
    Sheree W.

    I really enjoyed this hotel. The rooms were very nicely furnished, and the lounge area in the lobby was wonderful! So large and the bar served up great drinks. I was here for a conference, so there was ample space if you are looking to host an event here and the food for the conference was absolutely delicious. I also ordered room service and it was fast and I really enjoyed the black bean and beets burger, which is what I tried. Also the gym was really nice. I would say I had to take off a star because I have never been in a hotel where the elevators were so slow.

    We had a company retreat with close to 200 attendees and the staff at Renaissance was absolutely fantastic. They were responsive, they made sure we always had a contact on site at all times. They checked in with us multiple times each day to ensure they had everything ready for our events and meetings. The hotel itself is beautiful and clean, their onsite bar/ restaurant is actually pretty good and they have amazing coffee options. Food was presented well and looked appetizing. Again I have to reiterate how amazing the staff was! They went out of their way to make sure our event went well and provided everything we needed. If you're having an event or need a large meeting space or even if you just need a room, renaissance is absolutely worth it.

    Huge door to gym and pool.
    Rebecca W.

    We really enjoyed our stay at this hotel. Music downstairs by the restaurant area. It provided a vibrant feeling in the evening in the lobby / restaurant area. Beautiful textiles, finishes, and fixtures both in the lobby and in the rooms. Nice layout of the room we stayed in. Room felt nicely put together and clean. The one weird thing is that they screwed on the toilet seat/lid crooked... Gym was nicely equipped but had some pieces of broken equipment. The hotel is pretty quiet for the amount of people staying there and we heard some noises from neighbors but it wasn't for an extended period of time. Parking seems to be a bit far from the main entry and we didn't bother to take the time to figure out a different way around.

    Exterior seating
    Ellen M.

    Beautifully appointed hotel with large conference rooms and spacious gathering areas. I love the outdoor area near the pond. Great food for hotel food and service was outstanding. I did not stay here, but my colleagues said the rooms were wonderful.

    Room
    Eliza G.

    Hubby and stayed here 1 night. It was wonderful! The staff was super friendly the room was clean the bed was comfy. The lobby of the hotel was nice, I loved the nautical theme. Overall we are looking forward to staying again.

    Ryan B.

    PROS: Customer service was really nice and friendly. We asked for more towels and an extra blanket and received it in less than 15 minutes. We asked the bar/restaurant for plastic silverware for our food we brought in and they were nice about it. Shower was large enough for 2 people. CONS: The bed was AWFUL. For staying in a hotel and sleeping in the bed for 8 hours I would expect comfortable beds, nice sheets and pillows. The bed sat on a platform and I would have had more comfort bringing an air mattress and sleeping on the floor. The sheets were torn and the pillows were squishy and flat. The shower handle was broken and had fallen off. We brought it to the attention of the front desk and we're told they would fix it while we were out at dinner, but it was never fixed. Didn't try out or even see the pool or gym, so no review there.

    Closet
    Bobby Y.

    A new hotel featuring 222 rooms. The Renaissance Hotel Westerville draws its theme from a high-end boathouse, and gives very much a lakehouse feel. It's close to I-71, but far enough away to feel comfortable. It's set back from Polaris Parkway to be quiet in theory. Only the room's air vent was nonstop and the guests from other rooms could be heard inside. The staff went out of their way to be friendly which is tough to do during a pandemic. Check in had large shields at the front desk and the associate tried as much as possible to be no touch. This was a real sticking point because I wanted to use the wireless key system and avoid checking in in-person but there was a problem with the credit card and no way to alert the guest. So I was forced to go to the front desk. The front desk will also reserve pool times at check-in if you choose to use the pool. Biggest disappointment was lack of an upgrade offered despite the hotel being at 40% occupancy for an elite member. Elites also lose out on the lounge being closed due to pandemic. The guest room was generally clean, but a personal deep clean found stains on the bathroom wall, some sort of snot stuck to the bedroom ceiling and the back of the couch had been untouched for weeks with dirt and crumbs. Bedside the nightstand desks have this thin ridge that isn't cleaned and I had to take a Q-tip to them. Overall though it was generally clean and the fact that it's laminate flooring and not carpet was a real plus in my booking efforts. Light sleepers beware the mini fridge was loud and the curtains didn't block out all light. The curtains somehow managed to leak light from the bottom that would reflect off the laminate flooring. I felt the hotel was really stingy with bathroom towels, giving guests only 3 in a king bedroom. Next time, I'm just traveling my own. Didn't really explore the public areas as I was trying to avoid people, but from my room I could see two fire pits which added to the lakehouse feel. Only big negative was found out by accident when we brought carry out food in then realized the guest room desk only has seating for one.

    Bar area
    Beth R.

    We really enjoyed our stay here for the weekend. They have a very friendly and helpful staff. We checked in with Micah and he really made our stay. We have family in town and can't wait to return to stay and enjoy this beautiful Marriott property. It is close to many things to do and in a newer section Of town. There is a beautiful outdoor area with a fire-pit and multiple seating areas and corn hole games. The large lake has a walking path that we enjoyed after using their well equipped gym. We ate at the bar the first night and the bartender, Olivia, was spot on and made excellent drinks and suggested wonderful menu items. We had breakfast in the restaurant this morning and the menu offered some unique items. I had a delicious Lobster Benedict and my husband had a western omelet. They have cold brew and Nitro brew coffee in addition to some other Barista creations. We enjoyed our first evening a t the hotel restaurant and bar so much that our family is joining us here for dinner and to watch the NHL Hockey playoff game. Marriott has hit a home run with this location in Westerville, Ohio.

    Corner Suite
    Duriel E.

    Bar and Hotel staff has always been pretty hospitable so thats a plus. Their breakfast is back and on point (sorry I didnt get pics), rooms are nice, but can a brother get a microwave in the room, geez

    Very clean and recently updated. Staff very friendly and totally loved my stay. Very reasonable rate.

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    Review Highlights - Renaissance Columbus Westerville

    There is a beautiful outdoor area with a fire-pit and multiple seating areas and corn hole games.

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    Quest Conference Center

    Quest Conference Center

    (7 reviews)

    Polaris

    Clean, plenty of room. Nice meeting spaces and a small unmanned canteen…read more The restrooms are clean with ample stalls.

    I was a little skeptical of the state professional organization for which I sit on the board, when…read morewe announced that our yearly conference would be moving to Quest Conference Center. Having not seen anything about them, I was more inclined to keep our conference in a hotel downtown, as in past years. However, having just wrapped up our conference, I've got to say, Quest did a more than admirable job, offering a number of services that we simply just didn't get in our prior location. Over two days, the Quest staff handled our conference--about 70 people, all told--with ease. At all points, staff were able to accommodate our needs even before we could even ask for them. Heck, while getting set for my own presentation, the Quest tech staff literally was on site and fixing my technology issues before I could even get back upstairs from the front desk! If I have one down point about Quest, it's probably the food. The grilled chicken salad on our Thursday was somewhat disappointing, a feeling that was echoed during our Friday lunch. The orzo served with that meal was literally nothing more than boiled pasta with butter. No seasoning, no herbage, nothing beyond pasta in butter. On both days, the snacks and breakfast items were perfectly fine--no issues there--but the main meals seemed to fall somewhat flat at various intervals. All told? I'm perfectly happy keeping our yearly conference at Quest. Ideally, we can switch up the menu a little, but as for service? They've got it nailed down.

    Renaissance Columbus Westerville - hotels - Updated June 2026

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