This is a great mom-and-pop hardware store that's been in the neighborhood for decades. They have…read morepretty much everything you need in a hardware store; except for a Garden Center and Lumber. It's amazing how large their inventory is considering it's not that big of a store. The service has always been super friendly and helpful; in my experiences. I've been shopping here for many years. Koontz is an ACE Hardware affiliated store with their own parking lot. Open everyday except for Sunday's. Located in West Hollywood on Santa Monica Blvd in the Rainbow District.

I've shopped at Koontz for decades and always loved this hardware store; it has been a lifesaver a…read morefew times. The staff working the aisles always ask if they can help, usually have the best suggestions and steer me towards the right products. Today I just wanted to buy a sheet of sandpaper that was marked as $1.79 and it rang up for $2.50 at the register, so I told the cashier wearing a surgical mask that's it's marked $1.79 on the aisle and she says "I'm just going by what the bar code reads". So I went back and checked, told her again that it was marked $1.79 so she marched back with me and I apologized to her that she had to walk back, but it was indeed only $1.79 ...she goes "well, you must be desperate!" and I said "Why am I desperate? For 80 cents?" :D Have to laugh I'm not that cheap or desperate, but just like to pay what the price is marked on the item out of principle. A note: Under California Business and Professions Code Section 12024.2, it is illegal for a business to charge a price greater than what is advertised, marked on a shelf tag, or posted on the commodity itself.

The cocktails at Laurel Hardware deserve their own review! Beautifully made, refreshing, and…read moreactually tasted as good as they looked. Great balance of flavors without being overly sweet, and the presentation was on point. Pair that with the atmosphere and vibe at Laurel Hardware and it's the perfect place to grab a drink, especially if you're looking for somewhere that feels a little elevated but still fun.

Laurel Hardware is always a good idea! This has been one of my go to spots for years, and I…read morehonestly don't know why I've never written a review. Service can definitely be hit or miss. I usually prefer sitting at the bar because the service tends to be better, but this time I came with a few friends so we grabbed a table. Our first interaction was a little off putting. As soon as we arrived, the host made it a point to tell us there was a strict 1.5 hour limit on the table, and the delivery was pretty stern. I completely understand restaurants having time limits, especially when they're busy, but the energy felt a little unwelcoming right from the start. Maybe she was just having a bad day, but it definitely wasn't the warmest welcome. That aside, I love the ambiance here, especially the outdoor area. The food is consistently solid. I absolutely love the shrimp scampi pasta, hamachi, and truffle fries, seriously some of the best truffle fries around. We tried the new pesto pizza this time and it was delicious! The short rib pasta was also a hit with lots of flavor. I enjoy pretty much all of their salads too and usually add chicken or shrimp. Unfortunately, the branzino was a miss. It was overcooked and had almost zero flavor, so we ended up sending it back. Our server was good overall, but service here typically moves pretty slowly and they sometimes seem understaffed. Water refills can take forever, and somehow the sparkling water bottles are always warm lol. It's also a little ironic being reminded so sternly about a 1.5 hour table limit when the service itself tends to move at a slower pace. Other than those little things, Laurel Hardware is still such a great spot. Good food, great outdoor ambiance, and an easy choice when you want dinner somewhere with a fun LA vibe. I'll definitely keep coming back.

I purchased a custom door sweep from Jack at Design hardware. The sweep was faulty. I paid someone…read more$200 to install it and It didn't function properly. I sent a video and Jack but he was quick to assume we didn't install it properly and said since it's custom no refund. I emailed him three times since and he didn't respond. I have software that tracked that he opened but emails. Bad business. I hate to give bad reviews but I feel scammed and would not ever work with this company again.

Classic to modern to castle like hardware. Bath & kitchen hardware too. Great prices. Custom orders…read moreavailable Speak to Otto or Jack. Great customer service. Been using for yrs with our big jobs

Super awesome little story the one guy was really nice and helped me right away. I will definitely…read morebe going back for anything else that I need

Went with a friend who was looking for a specific washer. I ended up getting keys made because my…read morelocal hardware store had gone out of business. Clean, organized, friendly place. It's been there for 99 years. And of course, they are being forced out of their lease with a 10% rent increase. Small, family owned businesses like this are what give cities character. I hope it stays and here's to Yelpers saving a local business! Send an email to the city council of Beverly Hills and let them know what's what.

I walked into Liz's Hardware half-expecting they were curing cancer with 100-year-old doorknobs or…read morehand-stitching the ozone layer back together with antique cabinet pulls. They are not. They are, however, selling very beautiful old things at prices that suggest those knobs personally survived the Renaissance. I've sold items to Liz before, so I wasn't totally shocked by the vibe--but wow. The customer service feels less "neighborhood hardware store" and more Devil Wears Prada: Salvaged Fixtures Edition. There's a distinct sense that you should feel honored just to be standing there, breathing their historically preserved air. To be fair, there is one saving grace: a more mature Latino gentleman who actually knows his stuff and seems genuinely interested in helping. He's great. Everyone else? You'll get helped... eventually... maybe... if the stars align and you prove worthy. There's also an older guy, Paul, who seems deeply committed to the art of being unpleasant. Look, I get it--these pieces are gorgeous and full of history. But a little less attitude and a little more basic human kindness would go a long way. I came in to buy hardware, not audition for a role as "Unworthy Customer #3."

If you're looking for antique hardware or lighting THIS is definitely the place! The sheer volume…read moreof options stocked here is mind boggling. I'd been looking for a piece of period hardware and was finding it difficult to track down. Liz's had the exact piece I needed in original antique options as well as some potentially better-functioning replicas. There's a ton to see here, a fun place to meander around even if you're not looking for anything specific.

Service , experience and great inventory of items ,it's always a pleasure to come in here and find…read moreout they know what you are talking about

helped me figure out how to mount a TV an the right tools. i'm just a girl but did not feel judged…read moreor scared to ask for help

Wanna see a bunch of crazy rat statues while you shop for your hardware needs? Wanna be helped by…read moreold school Valley dudes who know everything there is to know about hardware? Then come here! Love love love this shop. Located on the corner of Carpenter and Ventura in the mall with Lala's Argentine cuisine, the store has everything you could possibly need when it comes to hardware supplies. I've been shopping here for years, for everything from mops to keys to car fob batteries to screwdrivers and Lord only knows what else. Their prices are great and their merchandise is fantastic quality. It's a big store too. Come and have a look!

Quick, easy, accurate, and best deal for key duplication I've found in the area. And so nice!…read moreDefinitely will be my go to spot when I need to make key copies.

I first went to Emil's when I started working down the street in 1993. Don't work there anymore,…read morebut stopped by again on my way up Robertson and it is still the best for all your Hardware needs. Great people. Chill vibe. Helpful staff. Also, my grandfather used to own and run a Hardware store in Fayetteville NC and this place reminds me of him.

DO NOT SHOP HERE!!! I've never said or thought this before.. but this is a "small business" that…read moredeserves to be shut down. Unethical is vanilla, this is straight up satanic business practices. #1 the cashier didn't tell us that there were no returns or exchanges on ladders. We didn't know how much they cost and my friend is too nice so she just paid. It was EIGHTY DOLLARS for a 4ft ladder. That didn't seem right. That's literally double the price of everywhere else. We did some quick research and realized that Emil is PRICE GOUGING. So 10 mins later we asked if they do same-day returns. Here's the deal.. it's one thing that this happened, but his attitude is the thing that was beyond unacceptable. He conceded that the cashier should've told us, and that they're supposed to say no returns or exchanges on ladders. But even a half-assed "sorry" in there would've done it. No, his response was literally "I WASN'T BORN YESTERDAY PEOPLE USE THEM AND RETURN THEM ALL THE TIME." Please explain to me sir how I could've used a ladder that is STILL in its original packaging??? You think I would risk breaking my neck for a return at your shitty garage store? We weren't even trying to argue to still be able to return it, just letting him know that they should say that at check out and he just kept yelling over us. Beyond unacceptable. We just moved to the area and go to hardware stores all the time. We were looking to support a small local business and loyally (and we had already bought things here before).. but now that I see how they really operate, no wonder they go out of business all the time against the big names. If that ever happens to Emil, he earned it. You don't treat people like this and then yell & talk over them just cause they're women. Thievery & price gouging like this is one thing but the arrogance on top is beyond. Thankful I didn't grab anything else here cause I literally had it in my hand and was gonna come back for it. Never again. (Photo for proof ladder was never used). Jerk.

The BEST with very helpful employees. So many people are…read moregrateful for this local business!

The service here can't be beat. I love the staff and they're super knowable and offer good advice.read more

This is my go-to place for getting keys cut. They're fast, cheap, and the keys actually work. I've…read morenever had an issue finding street parking (also I'm pretty sure they have parking in the back but I keep forgetting to check), and the customer service is impeccable. Four different people asked me if I'd already been helped in the twenty minutes I spent in that little store. They also participate in Ace Rewards!

This is my second review for Tashman. I cannot believe that I've lived in West Hollywood for over…read more30 years and I just now discovered them. If I had discovered them sooner, I would've saved a lot of money on cleaning products that didn't work. I've already given a shout out to Graeme but I also want to mention Sarah. She knew so much about everything and I found out it's because it's a family owned business and I think she said it was her grandfather who started it. Anyway, she gave me great suggestions and I would really recommend anyone who needs any kind of hardware product to check them out.