First time at SEV & they did not disappoint. Myah and Addalyn were so sweet and helpful! Shannon…read moreperformed my treatment and was fantastic! I've gotten laser hair removal before and although I wouldn't say it necessarily hurts at my previous providers location but I could feel it although it's tolerable if you've waxed before. SEV's machines make it so you almost don't feel a thing! If you've never gotten hair removal I'd definitely say try it at SEV first. My friend and I have already booked our next appt and will getting our package sessions too lol

To the Manager/Owner, your front desk staff would benefit from a consistency training session…read more Never had an experience where I walk through the door and am asked from where they're sitting "checking in?" without making any eye contact as I yell from across the lobby my name, "fill these forms out" still no eye contact, "you're checked in" no eye contact and back to their cell phone. So I guess there is consistency in the fact each one seems to do that... OR imagine the customer walking up, they make eye contact off their phone and ask "how can I help you?". Praise for the NPs or Nurses who suggest trying something new or other areas of focus as the front I have yet to be asked. The front literally is there like a check out kiosk. Wish there were reminding texts messages about shaving the day before. As a busy work mom of 3, I'd save your poor staff time from me forgetting to shave and having to do it there. Lastly, those chairs in the lobby are very awkward and uncomfortable.

Everyone is so professional and kind! from the moment you…read morewalk in your greeted by Kristy (Who I just LOVE) she is so helpful, kind, caring and knowledgeable of all the services and products! All her recommendations have been stop on! I have been getting facials from Kassandra and she is fabulous ! My skin has improved so much! All of Kassandra's suggestions have make my skin look so good! I have also been getting hair removal from Jennifer. The best gift I got myself! Jennifer has been amazing. If you are questioning getting hair removal!! Do IT! I get Botox from Heather and I just adore her. I have been to other places. And no place comes close to natural elegance! Everyone is so polite, professional and knowledgeable!! Also so clean!! Thank you ladies. I'm so happy you all keep me looking great

I LOVE this spa!!!! Jen is amazing I've had Botox, injections, micro needling, laser hair removal…read moreand facials here. Everything has been great and my skin has never looked better! Everyone there is so friendly from the front desk to everyone doing your procedures. You definitely want to check it out!

Everything from the first phone call to my appointment was simple and painless thanks to Ashley at…read morethe front desk. All forms are online and easy to navigate through and then complete. I was able to get the day and time that works for my schedule, the office is totally cute, Ashley has great customer service, and then Dr. Jeffries has phenomenal bed side manners which seems to be lacking in the medical community. Dr. Jeffries took the time to explain everything to me regarding my appointment, I never felt rushed and only felt that she truly cares about my well being. Thank you The office offers everything you need and there is a reason why I decided to drive over an hour to be seen at this office. I highly recommend Dr. Jeffries and she is worth driving to Redlands for. I promise you will not be disappointed.

Walking into the office I was greeted by several beautiful sweet ladies. They were ALL very kind…read more Dr. Even offered me a slice of her cheesecake bc it was her birthday. I am very very satisfied with my visit session and I look forward in seeing my end results. They accept care credit which I love, they offer packages that will save you some money. They offer new patient discounts for Botox and lip filler. I have an appt in September for that. Overall I would recommend this place!

A friend recommended this place and I highly recommend it as well! Everyone is so friendly and…read moreinformative letting us ask tons of questions with great answers! So clean, definitely hooked and coming back.

The only reason I go there is to purchase Obagi products, which by the way they have increased the…read moreprice. But the price differs according to who answers the phone. For some reason it has increased from one week to the next. On two occasions they told me they did have the product. I drove there for them to tell me they were out. Also, I won't get any procedures done there either. Dr. Rasi is not a Double Board Certified Plastic Surgeon nor a Cosmetic Dermatologist. I always do my research, and it seems he has a background as a General Surgeon which is totally different than Plastic Surgery. Certification and membership are not an indication of education and training in the fields of Plastic Surgery or Dermatology, unless you have received your medical degree in one of these specialties: Plastic Surgery or Dermatology. The staff is pleasant, but lack knowledge. Do your research if you plan to have an invasive procedure.

I've had two facials with Jade and both experiences were amazing. She is extremely professional,…read moreknowledgeable, and clearly very skilled at what she does. I tried the HydroGlow facial and Microdermabrasion facial with dermaplaning, and my skin felt incredibly smooth, refreshed, and glowing afterward. Her approach is calm and thorough, which made the entire experience very relaxing and enjoyable. You can tell she really cares about her clients and takes pride in her work. I would definitely recommend Jade to anyone looking for a high-quality facial and a peaceful, rejuvenating experience.

Jackie is the best! I went in to get a few things done, and she took the time to thoroughly explain…read moreeverything while answering all my questions and concerns. The store also offers a fantastic selection of skincare products, along with a makeup line that's free from parabens and harmful chemicals. I've purchased several products, including mascara and CC cream, and I couldn't be happier. I highly recommend this place, it's clean, well organized and staff is always friendly and welcoming!

After doing a lot of research, I decided to try Morpheus 8. I know that the outcome depends mostly…read moreon the person who is giving the treatment so I chose very carefully! I am sooooo happy I chose this place. Laura and Evelyn were so welcoming, they instantly put me at ease. Laura went over all the details carefully. Then I got topical numbing cream for 45 minutes! (I've heard a lot of places only leave it for 20-30 minutes, ouch). I was worried that it would hurt. That's what most people who've had Morpheus 8 say. Incredibly, the whole time I was mostly comfortable, only a couple spots were mildly uncomfortable! And the results totally exceeded my expectations! I know I'll keep seeing results over the next few months, but even if this was all, I would still totally do it again. So happy to have found such a great place to take care of my skin.

From the owner: Refresh Redlands combines modern aesthetic medicine that utilize the body’s own natural healing…read moretechniques to refresh, rejuvenate and restore your skin. We focus on health and wellness from the inside out. We offer a wide range of services such as Microneedling with Radio Frequency- Morpheus8, Laser Hair removal, Intense Pulse Laser, PRP, Plasma Injectios for joint pain, IV infusions and much more.

This place does not seem to care about their patients ! I have to keep calling and calling about…read morelab results as though they lack a computer ! No follow up, and then they have the audacity to be mad at me because I keep calling ! This PA does not seem to care at all.... Don't send your kids here ..

I liked the reception staff here…read more The timing for appointments are slow. I waited 50 minutes from the scheduled appointment time. Hope the timing gets better and that I'll be seen on time at another location.

Hydrofacial with Natalia is the best! 10/10 recommend!!!!! If you can, get the skin assessmentread more

I LEFT FEELING HURT, DISRESPECTED, AND UNVALUED... I was a patient of Dr. Bokhari for over 2 years…read moreand 8 months and a member of this clinic for 2 years, paying $150 every month. During that time, I spent well over $8,000 on treatments and referred many friends and family because I truly believed in this practice. I even drive over 40 minutes to get to this clinic because I believed Dr. Bokhari was kind, skilled, and worth the time, gas, and long drive. Even after an incident last year, when I spent over $3,000 on fillers and Botox in a single session and was not given clear instructions on how to use the nitrous oxide, causing me to inhale too much and experience a frightening hallucination that left me feeling unwell for the rest of the day and even the following day, I continued coming back because I trusted this clinic. Over the last two months, I had to return to the office four different times because my Botox results were not what I had consistently received in the past. During those visits, I spent approximately $1,000. At my most recent follow-up appointment, I simply wanted to understand why my results were different and why I kept needing additional Botox to achieve results that had previously been obtained without these issues. Instead of having a conversation, Dr. Bokhari responded in a way that completely shocked me. He told me: "If you go to Kentucky and order chicken, you have to pay for it." "You have to pay for the units I injected." "There are no free lunches here." "If you don't like it, you can go somewhere else." This was said to me in front of his assistant, the doctor he is training, and my husband, so I am 100% certain that I heard and understood exactly what he said. I explained that I was not refusing to pay. I simply wanted to understand why I kept needing additional visits and additional Botox to obtain results that had previously been achieved without these issues. Despite that, the conversation continued in the same tone. I left that appointment feeling deeply hurt. Personally, I felt discriminated against and treated as if I were someone trying to get something for free, despite being a loyal patient for nearly three years who had always paid for every treatment. Most of all, I felt that I was not a valued patient. At the time, I still had $500 remaining in my membership account. After charging me for that Botox touch-up, the clinic agreed to refund the remaining balance, and I immediately canceled my membership. I had already had a negative experience at this clinic during a Black Friday promotion. I thought I had prepaid for my usual Botox treatment, but when I arrived, I was told I needed to pay more. When I asked for an explanation, I felt I was treated in a dismissive and condescending way, which led me to write a negative review. I later removed that review after Dr. Bokhari personally spoke with me, because at the time I believed the issue had mainly been with the staff. Unfortunately, after my most recent experience, my perspective has changed. P.S. For context, I am 30 years old and don't have significant forehead wrinkles. I get Botox because I prefer not to have visible forehead lines. I was also not satisfied with the lip filler I received in March 2025. It appeared to me that some of the filler had migrated, and when I asked Dr. Bokhari about it, he told me it would dissolve over time. However, I can still see some small lumps around my lips today. After that experience and the incident with the nitrous oxide, I decided not to get fillers there again. I've attached photos to this review showing how my lips currently look. I never imagined that after years of loyalty, my relationship with this clinic would end this way. I sincerely hope no other patient leaves feeling as hurt and undervalued as I did. I hope my experience helps others. UPDATE: I have read the clinic's response. I understand that they disagree with my perspective and that they cannot publicly discuss my medical information. I am simply sharing my own experience as a patient, including what I personally paid, what was said to me, and how I felt during these interactions. I stand by my account of my experience.

I live in highland and was looking for a local place to get botox. I saw they have nothing but 5…read morestar reviews and good reviews so i made an appointment with Andrew. He was very nice, very experienced and knowledgeable. I got Dysport and it kicked in super fast and it lasted WAY longer than the place i used to go to. I 100 percent recommend them you will love your results.

I scheduled my appointment approximately one week in advance and had been looking forward to…read morereceiving the services I requested. Unfortunately, the experience became frustrating before I even arrived. When I scheduled my appointment, I was told the business offered a particular service that I specifically asked about. The day before my appointment, I called to confirm the details and learned that they do not actually offer that service. Had I been given accurate information from the beginning, I would not have waited a week for an appointment that could never meet my needs. What disappointed me most wasn't the initial mistake--errors can happen. It was how the situation was handled. Rather than apologizing for the misinformation or trying to make it right, the gentleman I spoke with argued with me and insisted I must have been communicating with AI rather than an actual person. I am certain I spoke with a person. Our original conversation required human judgment and interaction--far beyond what an AI system could have provided. Even after I explained this and shared the information I had been given, he refused to take any responsibility and instead repeatedly shifted the blame to me as the customer.

Dr. Lipp has been such a lifesaver! I came in feeling nervous and vulnerable about my acne and…read morerosacea. He prescribed Calming Cream, and I've been doing a short series of the DermaV laser. I've already noticed a significant improvement in both the texture and redness of my skin. His bedside manner is professional, calming, and thorough, which makes the whole experience feel comfortable and reassuring. Plus, the girls who work here are great!

Iv been coming to Dr. Adriana for almost 8yrs now and I'm always happy with my visit and results…read more She's very welcoming and explains everything in detail. Iv had Botox and lip fillers done, there are many other treatments available. The place is very clean and beautiful. Theres a big parking lot next to the building and 2hr street parking.