DO NOT USE THIS STORAGE FACILITY!!…read more I've had my 10'×20' unit at what was once Wolcott Mini Storage since 2004, after being asked by my beloved mother to move home to assist her when her debilitating cancer threatened a move for her to a Nursing Home. That meant putting the majority of my belongings into storage, as there wasn't room for what I'd acquired during my divorce. Since I was between jobs at that time, my father offered to pay that monthly fee, which ended with my mother's passage. In 2006, my mom passed away, but a year later, my dad had major cardiac surgery at 87, after which his mental stability began to diminish. In 2011, he was diagnosed with Alzheimer's, and admittance to a Nursing Home became a mandatory necessity. As his Conservator, I had to keep my things in storage, as mandated by Probate. When he passed in 2014, and the Estate was tied up in Probate until May 2017 due to the greed of a former family member, my movement from the facility to my home continues. SO, my parent's home became mine, and needed to be cleared out in order to move in MY belongings. This is a difficult task, both physically and psychologically, but is still a work in progress. Enter Moove In Self Storage at the end of March 2019, without any heads up from the owners of Wolcott Mini Storage. This new company is a huge conglomerate, with nothing more than profits in mind. After 15 years of storage with small incremental rates, effective July 1, 2019, Moove In has just imposed a huge monthly rate increase, from $145 to $170/month. Additionally, if your Homeowners Insurance does not provide coverage for your belongings located offsite, Moove In makes you purchase their mandatory renter's insurance, which covers very little and is expensive. Fortunately, my Homeowners covers me, but most don't, and once your things are there, moving them out is also expensive. In summation, since I was told by Moove In that an increased rate would happen "eventually", today I found that "eventually" really meant immediately. These people are difficult to work with, own storage facilities all over the Tristate area and beyond, and couldn't care less about anything but "Benjamins". Hence, you become a Unit Number, not a human being. I have no doubt that rental increases will become the norm, and am eager to get my things out of there ASAP. Again, DO NOT STORE ANYTHING AT MOOVE IN STORAGE. You're at their mercy until you're able to take your things back. Find better, temperature controlled (which I don't have; internal storage exceeds 140°F during the summer), storage. I wish I'd been prepared for this, so please take this review as a cautionary tale before it's too late.

The manager there was great. Jennifer had the best customer service ever, very patient and…read moreprofessional. I'm glad I took the storage space there and it was a reasonable price for a 5 by 5 it does not have weather proofing but it looks like there won't be problems holding out any snow or water and looks sealed enough to hold out rodents or major bugs. I asked to check out the space before I got it and Jennifer was glad enough to take the time to show me the space. All in all so far so good. I will update if any problems occur (knocks on wood)

Got it very quick, they had amazing communication talk me through everything I needed, for the buck…read morecould fit small car and them some for 2 month free and just pay for the month your on. Demetrias and Siaan for in GREAT in person customer services they got me in and out and even tried to save me money. I would 100% recommend just for running and stops car storage.

From the owner: Storage Rentals of America in Waterbury offers clean, secure, and affordable self storage units…read morewith flexible month to month leases, making it easy to store for as long as you need. Serving neighborhoods like East Mountain, Town Plot, and Bunker Hill, our facility is ideal for moving, business, and military storage needs. Located near Brass Mill Center and Palace Theater, we feature enhanced security features for your peace of mind and climate-controlled units to protect your belongings year-round. Our friendly team is available 7 days a week, and on-site moving and packing supplies make the storage process easier and more efficient. Convenient for those stationed at Naval Submarine Base New London.

The space is good and at a fair price. Staff helpful. Hours convenient. Location not bad.read more

I do not recommend storing your belongings with this company. In November 2022 their main gate…read morestopped working, meaning the facility has been open to anyone 24/7. As of the end of March 2023, the gate is still unsecured and is never closed. I had escalated my concerns to local management multiple times and they didn't have any sense of urgency around this and kept saying the issue was to be fixed "next week". One of the employees even said to me "well, you haven't been robbed". They also have had issues with their lights being on at night which has added to my concerns regarding their security. They do have cameras but this does not prevent anyone from entering or exiting the facility. I even escalated to their corporate office multiple times and no one ever acknowledged my concerns or got back to me. If you search online you'll see this has been an issue in other locations and people have been robbed. There is a new manager at this location who does want to improve things but she has limited control and it's clear this company does not care about the local security issues and I'd highly recommend avoiding them at all cost.

I would NOT recommend this facility to anyone. Their customer service is horrible, access hours are…read moreterrible, and not to mention my rent has increased from $195 to $529!!!!!

Would give it ZERO stars if I could. Steve, the so called property manager is rude, and has the…read moreworst attitude. He has an I don't care attitude. I've been renting a storage unit for a year and a half and the rent has gone up $50 every 6 months. I'm paying $250 a month for a shitty storage space. I discovered there's a leak in my storage space today, and when I went to notify Steve, he looked up my account, and told me that since I opted out of their insurance, they are not responsible for any damages. There was never an offer to remedy the situation, I had to ask about moving to another storage space, no attempt to even look at what was going on. Nothing!! I have soaking wet boxes and moldy items inside the boxes. It's a large unit with a lot of stuff in it, that I cannot even get to everything right now to see the full extent of damage, never mind move everything on my own, but me asking for a new unit and assistance to move the stuff, was "completely unreasonable" per Steve. While there today, I removed some of the wet boxes and moldy items like towels and bedding. Not very much stuff at this point, I had it piled outside of the unit, and had gone back to the office to get a name and number for the district manager and Steve wanted to know what I was doing with the pile of trash. When I asked about getting the dumpster unlocked so I could dispose of it, he refused to unlock it. Told me I had to remove it, or they would hire a vendor to do it and would charge me a cleaning fee. Mind you, this is due to their negligence, their leak in their storage space. I recorded that conversation. Wish I'd been smart enough to record the initial conversation as well. To put it simply, Steve does not understand the concept of customer service, customer satisfaction, and the fact that he's a manager of any kind, is astonishing. I used the word shitty in describing his storage and was continually getting accused of cursing at him, he kept telling me I needed to calm down, when I was completely calm when our conversation began. Was I upset, of course I was. But I was calm, I wasn't raising my voice. I was told I had an attitude. Be couldn't apparently comprehend why I would be upset, and said I shouldn't be, as he wasn't. I'm not sore what he was getting at there, to be honest. I mean it was clear he wasn't upset. He clearly didn't not care at all. When I walked out of the office that first time, he opened up his window to yell out that I was the "the worst woman he's ever met" and I don't even know what else he said after that, at which point, I'd had enough of him and his incompetence, and non caring attitude, and yes I did curse at him at that point, and no, I don't regret it, and yes, he did absolutely deserve it. DO NOT RENT SPACE HERE, YOU WILL BE TREATED LIKE SHIT, YOUR BELONGINGS WILL BE RUINED, AND YOU WILL OVERPAY, AND BE TOLD BY STEVE THAT HE HAS NO CONTROL OVER THE PRICE, WHICH IS ALSO BULLSHIT!! I rented from Public Storage in NC, and the very nice Property manager did adjust my price for me.

This locally owned business is well run with consistent management on site. They are cooperative…read moreand accommodating for new and existing clients. I have maintained business equipment there since 2013. The facility is secure and storage spaces are clean & well maintained. During the pandemic wearing masks & social distancing were required. I would highly recommend this company!

From the owner: For all your storage needs in the greater Waterbury area, choose Woodbury Storage.read more

Reasonable rates and easy access off I-91, I-84 and Rt. 15. No gimmicks, hidden charges or…read moredeposit. Friendly, helpful and professional office manager. I signed up for a indoor climate controlled unit, which is very clean and well maintained. The only downside is somewhat limited access hours for indoor storage - when the office is open. But if you can schedule around that, this facility is highly recommended.

From the owner: Welcome to Prime Storage. Our self storage facility serves Cheshire and Meriden, CT with affordable…read morestorage units from 4'x9' to 10'x30', including climate-controlled and drive-up units. Your belongings will stay safe thanks to our fenced-in secure facility, active alarm system, and 24-hour video surveillance, and low-cost insurance is also available for all our storage units. Our friendly on-site manager will help make your moving experience painless, with a full line of boxes and moving supplies available for purchase. Our storage units are accessible 7 days a week, with 24-hour access available. We offer both short- and long-term rentals to fit your needs. Visit our convenient location on Black Road, just south of I-691 and 5 short minutes from I-84, or reserve your storage unit online.

Good facility! Secure, accessible, friendly staff! Very clean facility, and down to earth compared…read moreto other providers with a very rigid structure.

From the owner: Meriden Self Storage opened in the fall of 2004 with 270 storage units varying in size from small…read morelockers to 10' X 30' units with two overhead doors. In 2006 we added 160 additional units. We offer climate control units and those without. Our facility is completely fenced and gated with an electric keypad entry system. We provide seven-day access to your unit.