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    ReNeu Kinetix

    5.0 (1 review)
    Closed 6:00 am - 8:00 pm

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    1 month ago

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    Greater Austin Pain Center

    Greater Austin Pain Center

    2.8
    (51 reviews)
    17.0 mi

    I've been coming here for almost 3 years. All the people who work there are super nice and…read moresupportive of any needs you may have. My PA IS Brandy, and my doctor is Dr Hynes. Both of them excel at what they do. The office and patient rooms are always clean. The quality of care is excellent and they do everything by the book. I can appreciate that so much. I'm was a nurse assistant. Mainly working with pulmonary critical care and more. So I completely get how things work at the office. I think there motto is "EVERY PATIENT EVERY TIME " because that's what they represent. Great medical care and advice. They truly care about their patients. Also prescriptions always get called in on time. Anyone that has a Pain situation knows, how intense it can be when you have a doctor that doesn't send your medicines on time. But these guys is the exact opposite. They strive to be the best and they are. God bless them.

    If i were to rate this business simply by Dr Julia, I would give it a 5-star review. He is…read morefantastic. However, there is a jungle of hand-offs whenever you call in. From records to billing to scheduling. With each transfer comes an authentication, ie, name and then date-of-birth. Perhaps authenticate once? Then with each hand-off is a wait/hold time filled with a recording about all the medical procedures they offer, running in a loop, such that by the end, you are in more pain listening to the recordings while on hold than anything else. Music is bad enough. Please shut off the repeating recorded message.

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    Greater Austin Pain Center
    Greater Austin Pain Center

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    Greater Austin Pain Center
    David J Kim, MD - Skyline Pain

    David J Kim, MD - Skyline Pain

    4.1
    (38 reviews)
    26.8 mi

    We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing…read more We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review.

    Went to see Dr. Kim about migraine pain. Extremely knowledgeable. Office staff efficient and…read morepleasant. Visit very thorough. I felt listened to and heard. Left with a treatment plan and samples.

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    Dr. David J. Kim
    Dr. David J. Kim
    David J. Kim, MD, MS
    David J. Kim, MD, MS
    Dr. Kim has won awards for clinical excellence in both Anesthesiology and Pain Medicine.

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    Dr. Kim has won awards for clinical excellence in both Anesthesiology and Pain Medicine.
    Iris Wingrove, MD - Optimize Neurology

    Iris Wingrove, MD - Optimize Neurology

    4.8
    (21 reviews)
    20.1 mi

    Dr. Wingrove is an exceptional neurologist and absolutely worth the investment in your health!…read moreShe's incredibly professional, compassionate, and takes the time to truly listen, never rushing appointments and always explaining things in a clear, thoughtful way. I came to her after a car accident and a disappointing experience with another neurologist who dismissed my symptoms as anxiety and refused to order imaging. Dr. Wingrove did thorough in-office testing, saw red flags for spinal cord damage, and ordered the imaging that confirmed severe compression in my cervical spine. Her care quite literally changed the course of my health. I needed surgery, and without her, the condition would have gone undiagnosed and worsened. She's also responsive via the patient portal and open-minded to different treatment options. I'm beyond grateful to have found her and can't recommend her enough if you're dealing with neurological issues.

    I have talked before about what a wonderful headache specialist and advocate Dr. Wingrove is. I…read morealso want to talk about the equally amazing nurse practitioner Mariah Denny. She is so easy to talk with, so knowledgeable and has given me so many insights on things where I saw patterns but was having trouble connecting the whys behind the patterns. I just had a telehealth visit with her today, and I feel so much lighter after talking with her. She also is so easy to message through their online portal. Thank you both for your wonderful care!

    ReNeu Kinetix - healthtrainers - Updated August 2026

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