A curb attacked my right rear wheel on my Escalade V. Making the appointment was so fast and easy…read morethrough text. Poncho came to my house the next day and repaired it within 40 mins...all before my boys got home to make fun of me! 10/10 Recommend!!

Was able to get me In last minute, he's quick and amazing work done, easy and fairly priced, the…read moreservice I needed was met very well and very quickly, I highly recommend this place! Again, fast touch ups and amazing work!

Dave was incredible. He scheduled the job quick and easy, arrived on time, was very neat and…read moreconsiderate of our home, and priced quite fairly. I'll never use another rim repair service as long as Dave is available.

very fair price and Dave is awesome with the rim service and customer service will absolutely…read morerecommend!

I don't usually take the time to write long reviews, but this experience absolutely deserves it…read more I recently visited Wheel Specialists, Inc., and had the opportunity to work with Gary, the General Manager. What stood out to me was the level of professionalism, character, and leadership Gary demonstrated throughout the entire interaction. There was a very slight misunderstanding regarding the services believed to have been paid for. Now, let's be honest--situations like that can go sideways very quickly. Most places get defensive, frustrated, or even confrontational when a customer believes they're right (even if they might not be entirely correct). I've seen it happen many times. Gary was the complete opposite. Instead of reacting emotionally or becoming demanding, Gary handled the situation with an incredible level of humility and grace. He calmly asked thoughtful questions, took the time to truly understand where I was coming from, and created an environment where the conversation felt respectful and productive--not tense or uncomfortable. That alone is rare. What impressed me even more was his patience and kindness throughout the entire process. There was zero ego involved--just a genuine desire to get clarity and make things right. You can't train that. That's character. Because of the way Gary handled this situation, it completely changed my perspective--not just about the business, but about how powerful it is when someone leads with professionalism, respect, and emotional intelligence. I actually walked away learning something from him. That says a lot. It's very clear why Wheel Specialists, Inc. has Gary in a leadership role. People like him are incredibly valuable to any organization. He represents the company at a very high level, and his approach to customer service is something more businesses should strive for. If you're looking for a place that does high-quality, scratch-free wheel work AND treats customers with respect and professionalism, this is it. And if you get the chance to work with Gary, you'll understand exactly what I'm talking about.

I took my vehicle to Discount Tire to get four new tires. The young attendant stripped my locknut…read morekey by using a torque gun instead of a hand socket wrench. Discount Tire said there was nothing they could do, leaving me without a resolution on how to get the wheel off. The Lincoln dealership also couldn't assist, and I was sent to four different locations across the valley, including some specialists, but none were successful. Some attempted unsuccessfully, while others suggested welding off the bolts, with no guarantee of the cost or damage. After exhausting every resource in the area over a week, I contacted a friend who owns CMH Auto in Niagara. Phil found the situation ridiculous and offered to help, but it meant driving four days with three worn tires with 55,000 miles on them, a risk I couldn't take. As a last resort, teary-eyed, I pleaded with the service manager, Dave Sleater, at Wheel Specialists to see what he could do. He asked me to leave it with him, and my wife and I took an Uber home. Within the hour, he called to say it was done, and the relief I felt was incredible. After a week of frustration, I finally found my savior. When I went to pick up the vehicle and expressed my gratitude to Dave, I noticed his two cut knuckles. He said he did the work himself--it wasn't easy, going through four sockets and scraping his knuckles a few times. I've never experienced such incredible service and felt such elation because someone had the heart to help someone in dire straits. I am forever grateful.

Extremely responsive, excellent at communicating, and great overall service…read more Highly recommend, extremely good work. See for yourself.

Jesse quoted me a price and came out the following morning. And about an hour later both of my…read morewheels looked new again. I'm very happy.

I have had two sets of Mercedes wheels restored and these guys know what they're doing! I and…read moresending them my Third set this week!

Wheels looked better than brand new. I have used this company multiple times on all our vehicles!…read more JC

Great service and communication. Seth showed up on time and communicated timing and the. Was done…read morewithin 20-30 minutes. He even fixed a previous job that was under warranty. Good color match and can't tell the curb rash even happened.

Wheel came out great. On time and didn't take much time to get me looking new again. Would…read morerecommend if you've got some wheels that want to look great again.

Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care,…read morestarting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew!

Dishonest Diagnosis, Disrespectful Response -- Avoid This Shop…read more APA Total Car Care has a "D-" rating with the BBB as of this review. Do you really want them working on your car? I brought my Tundra into APA Total Care Care (yes, it's misspelled on their invoices, diagnostics, media) for an A/C refrigerant leak diagnosis--something already confirmed by the Toyota dealer, who had added UV dye to help in the detection. I have no idea what they charged me for. It wasn't UV dye leak detection that's for sure. Instead of checking for dye or leaks, APA tried upselling me the exact same service (evacuate/recharge with dye) for 50% more--claiming the dye wasn't there. I later filmed the dye clearly visible under UV light myself. They also managed to cause damage while poking around. See the video. Their "inspection report" was just an automated upsell list, with no mention of the A/C issue I brought it in for (as shown on their own invoice). When I pressed the service manager for answers, he became aggressive. The owner's public reply on Google doubled down with personal attacks, called my wife and me "immature," and never addressed the video proof I shared. That response says more about their professionalism than I ever could. I challenged the owner to prove my wife and I were screaming and yelling, but you guessed it, there is no such evidence even though they have video cameras all over their lobby. I've posted video and photo evidence. If you value honesty, keep looking.

They did an amazing job, couldn't even see where the dent had been. They were quick to respond with…read morequote and timeframe for the repair and both were exactly as they said. I highly recommend!

Absolute 5 star customer service, quality of work and timeliness. Had a self-inflicted sharp dent…read morein my new Acura MDX Type S Advance. A mobile PDR guy I used once before on another vehicle (with excellent results) was not available for a month and referred me to R&R. A quick email with a few photos and the appt was scheduled, great little shop and was in and out in less than one hour. I am definitely adding R&R to my rolodex!