Rainy day today, they have a tent set up and cones set up to direct people to be able to get in…read moreline for a tire air check. You don't have to get out of your car, they will fill the air for you - if it needs air.

I made an appointment to take our Tesla in for a tire rotation. Aiden and Jackson were the two…read morestaff members that helps me. They were very knowledgeable and super polite. My car was done within a few minutes and I was on my way. Thank you for a friendly and expedient experience.

Would not recommend. Attempted to service one of our cars here twice and they are highly overpriced…read moreand in the business to rip people off. We received multiple quotes from surrounding auto shops with much better pricing and services.

Don't take your car there for an AC repair unless you have 2-3 months and $8000 to shell out when…read moreit's all said and done.

Great team. my AC went out on my Honda and they got it up and running quickly and for a reasonable…read moreprice. Their customer service on the phone is exceptional. They also send a report of the vehicle when they're finished which I really appreciated

The staff, service people...everyone provides top notch service. Ryan and Jon are exceptional. I…read morehave been taking our car here for years and have never ever been disappointed. I also feel that I can trust what they say and recommend. H stands for Honesty and I for Integrity. They stand by their name!!!

I set up an appt with Jay for my first time going to Kelly's. He was informative, knowledgeable and…read moregave a reasonable estimate for a trans service. We picked up my truck today and am really impressed! I think we all appreciate an honest mechanic! Thank you Jay!

My son was in town and i noticed he needed an oil change. I was able to make an appointment within…read more24 hours and the time offered was perfect! Service was prompt, efficient, and a very clean waiting area. Pricing was competitive, though I may have seen coupons or specials prior to knowing my kid needed that oil change.

The guys at Lexpert do an excellent job!! Recently had normal service done on my '16 RC,…read moreincluding alignment, and the car drives perfectly. Great service at a great price, and the work is done right.

Great service, friendly staff much better than going to any dealership anywhere I highly recommend…read morethem to get my five star five diamonds if you have a Lexus or even a Toyota, this is the place to take it

Been going to them for years, they always do a great job and are super friendly! Also am always…read moreable to get an appointment even when very last minute!

Took my truck here last week for an AC recharge, within the next day it started blowing hot air…read moreagain, finally bring my truck back to see if there's a leak in the system as the recharge was warrantied. This time I decided not to wait in store. I dropped my truck off at 7 AM, after finishing work I figured I'd just go in and wait till it was all finished up, but as I roll up I see my truck hasn't even moved. I feel 10 hours is a fair amount of time for the vehicle to at least move from the spot I left it. Went to grab my keys and all I got was a "sorry about that." Seemed like this was a normal occurrence for the employee. This has not been my first bad experience at Big O but it will be my last experience with them.

New in town, brought my daughter's car in with AC issues. Had to order part from back east (older…read morecar). Long story short, they ended up repairing the existing part and got the AC working again. My daughter is going to school nearby and they were able to get her a ride to her home after dropping off. Dustin is a good person and they are a trusted repair facility.

I can't vouch for the automotive side... but the Uhaul rental leg of the business left a lot to be…read moredesired. After being directed to this location by UHaul.com to rent a truck for a one way trip, we were told they would only rent us a 15ft truck for a one way trip (despite uhaul.com literally directing us HERE). This was after the UHaul rep disappeared for 20 minutes & upon his return, elected to help the man in line behind us before acknowledging our existence. The shop manager came out & apologized for the delay, but told us he didn't know anything about Uhaul all as the line continued to build. One customer left out of frustration. Perhaps the shop manager should take an afternoon to learn about a service his shop offers. Went around the corner to another Ubaul location & they had us taken care of in under 10 minutes. If you need to rent a truck, go elsewhere.

Came in to have a low tire checked. They inspected it and fixed it for me. Said there was a…read morescrew in tread. I buy all my tires from this place for multiple cars and have always had great service and follow up care.

This place is awful!!! I towed my vehicle in due to an overheating issue only to be treated as if I…read morewas inconveniencing them by bringing my vehicle in. We spoke to William, and he was the inital point of contact and continual contact during the duration of our car being there. He was rude from the start. He called and spoke to my husband after the car being there for over 2 hours to give an update. He said whoever change the thermostat that they spilled coolant where it shouldn't be. We obviously told him from the start it was changed by us and he proceeded to say whoever changed it, it wasn't cool that there was coolant everywhere. Again I reiterated that it was us and we knew. The coolant reservoir was full when we initially dropped it off we checked it and knew that it was! My husband expressed that he wasn't listening to him and that he was kind of rude on the phone yet again! So I called our normal Big O we go to (only came here for convenience of it being closer since we moved). Explained my situation to the gentleman, he called over here and then William called my husband and was rude again and I spoke to him regarding the issue. He stated I wasn't listening and I was the one being rude after he was being disrespectful and misogynistic toward me as I was asking questions. He proceeded to tell me the coolant was "empty" nothing in the tank. Please explain how it was empty when my husband, dad and myself saw it was full 2 hours ago with NO LEAKS and according to them doing a pressure test and they refilled it for the test "because it was empty" and had no leaks. I called BULL!! I then told William I was disappointed with the service and treatment we were receiving and he got aggressive and rude and was very disrespectful!! I said I'd speak to his manager tomorrow since he wasn't on and I was met with "Don't worry I'll be here when you come in to speak with him tomorrow"... That is a threat!!! I was never disrespectful until he decided to tell me I wasn't listening and speaking to me as if I was stupid. I called our original Big O we used prior, they called the location my vehicle is at for more information as well to help me and he was treated the same by William and he proceeded to say that we were disrespectful and we needed to come confront him and that he won't allow them to cover the diagnosis payment that it's OUR responsibility and hung up on him! Basically he's looking for confrontation at this point because he is mad I defended myself. Rude, VERY RUDE!!! I have never been treated this way by anyone at Big O. We then got a call back from the other Big O we are transferring our vehicle to and said Williams called and there is no charge for today as we were arriving to the location for my keys. I was fully prepared for a confrontation with this man as I brought my husband and dad with me in case he tried to be rude again. All I wanted was to have my vehicle fixed and be treated respectfully and not like I'm stupid or talked down to! I'm disappointed! I'll be reaching out to management, and corporate because if this is how you all allow your employees to treat people you need a serious wake up call! Women should be able to come in and feel welcome and helped with kindness. I never once raised my voice until he spoke rudely to me over the phone then I defended myself and both my husband and dad heard how I was spoken to! We won't be back, we won't recommend this location and something needs to be done!! DO BETTER!