my visit was great. Anastasia was helpful and patient. she made me feel valued. good selection too.read more

Store Manager Zac at the Wolf Road branch was outstandingly helpful. I've been shopping here for…read moreyears and the service is always to notch. Their "Welcome Adoption Bundle" program is outstanding.

Was in the area and read many recommendations of this store in birding groups on facebook. Lovely…read moreclean store, broad range of items from gifts & decor for birders, books, poles, various styles of feeders, clean seed & more. Friendly and helpful staff, nice to see a few regulars immediately recognized in when I was there! I was at a loss on how to clean my cage globe feeder I received and they had a few selections of brushes that will go around the spouts inside the tube. Thank you WBU and I will be back when I'm in the area!

Wild Birds Unlimited is a national franchise that started in Indianapolis, Indiana. But the…read morelocation in Saratoga Springs (Wilton) does not feel like a franchise. Going beyond having just about anything you could possibly need for feeding and watching birds, the friendly and knowledgeable service provided by the ladies working there will have you returning over and over again. We have been customers for only the last couple of years but will not even think of buying our raw peanuts in the shell anywhere else. The store is clean as is all the bird food that they sell. They can even tell you the country of origin of all their products and regularly have sales in addition to a customer loyalty program. Sometimes you can also hear them co-hosting the bird shows on WAMC radio.

I wish I could give zero stars to the salesperson who could be a manager but likely the owner.read more

A lovely store with many nice wild birding supplies. The staff, however, became increasingly…read morehostile when we did not express interest in their seed purchase program which is very pricey. They seemed disgusted by the fact that we purchase seed from Tractor Supply. Even though we purchased a gift item, we felt the icy breeze of their distain as we were leaving. No cheery thank you. No Come again. We won't.

Have always had wonderful care here.They truly care about the birds. I would recommendread more

The BEST place to buy and/or board your bird. We bought an opaline olive Quaker and Janet and staff…read moreknew which baby bird would be perfect for us. They are patient with customers and so welcoming and obvious how much they love birds. We've only had Lenny a month or so but he's incredibly friendly and social due to all the hard work Janet and staff put into hand-taming him. I wouldn't go anywhere else. From your first question to when you leave with your bird and a packet of priceless info --- they want to see you and your new bird succeed.

We had a wonderful experience adopting two guinea pigs from this shelter. Very pleased with the…read moreoutcome and experience.

I picked up my cat that was microchipped with my name listed as a contact. I of course explained I…read morehad rehomed her due to medical issues and I was unable to care for her. The manager there the older, tall, Caucasian woman with short brown hair with highlights or whatever. I came in obviously anxious to make sure she was okay. This woman was so incredibly judgmental and rude to me for no reason like I was interrupting something. I just wanted my cat back that was the entire reason I went to pick her up. The women in the other part of the building were sweethearts. I thought that was that I wouldn't have to go back. I checked the stray page again a few days later to ensure none of the other cats I previously rehomed were brought in since I didn't want them to end up like my one girl I picked up a few days earlier since I am in a much better spot now. That being said I saw a cat that looked like a possible match to a different cat I rehomed. I called and asked for information on the cat. They neglected to mention how old the cat was when I was on the phone with the woman. I drove 45 minutes one way since they said I can come in and make sure it wasn't her. I get there and once again the manager was a problem again with her attitude. I was talking with a different person at the front desk, and she cuts her and myself off multiple times. Manager tells me to go wait over in the area with the chairs with an attitude she has had since she seen me walk through the doors. I wait for my turn to see if I can view the cat, I was curious about. I was told on the phone I could then as soon as it's my turn. I explain the situation again for the 3rd time. The person goes and asks the manager if I can go back to check even though they already said I could. I wait another 15-20 minutes. The manager finally comes in and I have to explain the situation AGAIN! She cuts me off while i'm talking and asks if I have proof of ownership. I explained my proof of ownership and how I rehomed her due to my medical issues. She accuses me collecting cats and then goes on to belittle me and talk down to me like i'm stupid. Proceeds to continue talking for 10 minutes saying a lot of cats look alike and it doesn't mean that it's her. I explained that yes, I understand that but, if one of the cats I rehomed was on the streets I would like to take them back and keep them since I'm physically and financially able to again. She continues to cut me off saying it's not my responsibility and a bunch of other condescending comments that really rubbed me the wrong way. After 15-20 minutes of listening to her she asks how old the cat was I told her and she said no it's not your cat that this cat is a year old. At this point I was livid. I drove 45 minutes one way just to be lectured by someone that has ZERO right to be lecturing anyone. I try to leave, and she continues to go on about how it's not my responsibility if one of my cats ended up at MHHS after I rehomed them. I absolutely cannot believe someone would put someone like her in a manger position. I genuinely hope they find a better manager for this establishment because this entire experience left a godawful taste in my mouth. Please do better. This humane society has gone downhill.

Professional and competent staff... I was sad to hear that the business was closing because I used…read moreto go there on a fairly regular basis because I feel that other pet stores are very expensive

This is a pet store located near the downstairs entrance to Macy's…read more They do have a good selection of items from breed specific gear like wall signs or coasters. Think "I love my Shih Tzu" type items. There was a decent array of dog clothing located near the front of the store. Fresh baked dog goodies are also available in a case by the register. Nice selection of leashes and a good amount of dog toys. They also carry items for smaller pets like hamsters and gerbils. If you are looking for travel pet carriers, they do have some. I don't love that they sell dogs here, so that's the only real con to this store. Would love to see them team up with a local rescue or humane society and give them space to showcase dogs who don't have homes. They also sell birds and smaller critters like hamsters.

Great rewards on dog products my dog loves. And frequent discounts on the food and treats. Everyone…read moreis very friendly. They take veteran's discounts as well. Helps tremendously!!

My dog had very long nails and the staff (3) were exceptionally kind and knowledgeable in trimming…read morehis nails

Refreshing friendly local pet shop w everything you need and better selection of cichlids than box…read morestores, highly recommend visiting.

Super friendly staff, it's a great little shop to check out. They are pretty new, I had not seen…read morethem before, but I went in to check out the puppies in the window and ended up getting some all-natural American made dog treats. They had a big selection of fish and reptiles too, pretty cool for downtown Catskill!

We love having such a well stocked feed store so close. They have everything, the people are…read morefriendly and the shop cat is adorable.

Great and big local pet food store. They are knowledgeable and the inventory is super. They are…read morebetter in every way than one of the chains.

No way u can go wrong with the variety of creativity that comes with this business‼ Reasonable…read moreprices for what's needed and gets done with 110%

From the owner: We specialize in custom Events! -Candy Tables…read more-Balloon Garlands -Personalized Backdrops -Custom Centerpieces