I am SO happy with the work Fire Place LTD did today. I had never had my gas fireplace cleaned…read moresince we moved in 2021. The glass was pretty black so I made a Google search and found The Fire Place. And OMG The repair man was on time, friendly, and very clean. He cleaned my fireplace inside and out, and even cleaned the vent outside. The inside walls of my fireplace have always been black. Who knew they're supposed to be WHITE!! There was a screen on the vent outside preventing air flow. And the wood inside was covering the pilots in one pile. So everything was covered in black. I have always thought my fireplace was pretty but now it's just stunning!! Great price, great work!

Immediately after reading my initial review, Eric Boelter, Business Manager, of Fireplace LTD,…read moreimmediately contacted me. His attention and concern to the quality of work that prompted my initial critical review, is uncharacteristic and lacking in the business world these days, Eric scheduled a crew to rework the poured chimney cap, much to my families relief and satisfaction. In conclusion. I am retracting my original comments. Please feel free to contact me should anyone have questions. Please consider using FP Ltd on your projects. I will. DW Cote

Earlier today, Luke came to inspect our chimney. Before he came, he texted me his arrival time to…read moreconfirm our meeting. He offered to remove his boots as he went to investigate our leaking issues surrounding our chimney. He took thorough pictures and notes on the issues and encouraged me to reach out to the roofers we used over the summer. Just after he left, Luke sent me a quote including his detailed recommendations and pictures/video/observations. I felt respected, heard, and he not only quoted me, but offered to help me navigate next steps with the roofers who need to fix said problems. Because of his professionalism and kindness, I would absolutely recommend him to others and will keep this company in mind for any other needs. If our roofers refuse to complete the job and repair said issues, we will absolutely use QF&CS. I wish I would've had them do this originally!

Received their coupon for a cleaning and they showed up and "inspected" the chimney with a camera…read moreand then within 15 monutes were telling me i needed to spend $12,000 - $15,000 to "reline" the chimneys. Charged $704 and no cleaning. I was suspicious so i called our builder who recommended another company. As the other reviews on this page note, i was told by the 2nd company there was no damage and no need for any relining. To add insult to inury they tried to tell me that "relining" isnt as good as replacing the "whole chimney" for $35,000. The 2nd company said that there was no need for any repair but if there were, a relining was about $1,600. This is fraud. And if they say we aren't listed as a customer as apparently they do, I will post the invoice and the charge. Beware.

We scheduled an appointment for them to come and replace our chimney cap. No one ever came or even…read morebothered to call. When we called and asked what's happening we were told they made a mistake on the schedule and can't come for another week and a half. Awful service and communication. Would not recommend their services.

Fast. Efficient. Friendly. Informative. Knowledgeable. Prompt. Affordable. I am very happy with the…read moregas fireplace cleaning service provided by Austin. He arrived a little early for our appointment. He is knowledgeable and patient and answered all my questions. I highly recommend Smoke Stacks!

On time. Friendly and honest. Charged me lower price because I needed less repair. I value honesty!read more

Today, we had our gas fireplace insert serviced for a gas leak. Ryan diagnosed and repaired the…read moreissue. He and his team were courteous and efficient. They cleaned up after themselves and, upon completion, asked if we had any questions and made sure we were satisfied with the work. American Heritage Fireplace had installed this fireplace, and we were happy with their service then. We are extremely happy now with their service and highly recommend them.

I just really appreciated what seems like an honest assessment. I was looking for a second opinion,…read morebecause two other companies had recommended major, costly repairs or replacement for my gas furnace. The Grenz folks came, carefully looked at the unit, and said, "If it were my furnace, I wouldn't do anything. It is running the way it's supposed to." This second opinion cost me something, naturally, but it also saved me between $5,500 and $19,500 (two quotes from the other two companies). Jim seems like a straight shooter. I'd recommend you give these folks a try.

He called me back and talked me through the fix. He did not wait to come out and wouldn't take any…read morepayment for his assistance. He clearly knew what he was doing. He was able to talk me through several troubleshooting exercises without seeing the gas fireplace itself. If I have any HVAC or fireplace needs in the future, I will definitely use Grenz

Options were presented clearly at initial consultation with no pressure to upgrade. Professional…read more workmanship on gas conversion and left the areas spotless. Reasonable price and pleasant experience. Definitely recommend!

North Shore Chimney and Fireplace exceeded expectations in all ways. When I first reached out to…read morethem, I was nervous: everyone with an older home hears horror stories about chimney repair. Barrett really surprised me when he told me that my chimney was in good order, and only a minor sweeping was necessary (I hadn't had it cleaned in 6 years). We then discussed our options for converting our fireplace from natural wood burning to gas, and it was surprisingly affordable. Even in the summers now, I'm starting my day with a little fire to join my coffee. Great decision on our part: North Shore Chimney and Fireplace provided great value and a great experience. Highly recommend!

I'll keep this review updated as my project progresses, and I'll gladly raise the rating if things…read moreresolve well. I hired this company (working with Daniel and Carrie) for a full exterior siding and gutter project. I paid the agreed-upon 50% down payment in full, and the trouble since then has been communication and scheduling. I've had two start dates come and go with no work begun, and several phone calls over multiple days go unreturned after being told I'd hear back the same day. To be fair: the work hasn't started, so this isn't a comment on their craftsmanship, and I'm still hoping to get it back on track. My main caution to others is about the money side. Get a written contract with a firm start date and a payment schedule tied to completed work before you pay anything. And be very careful about large deposits sent by Zelle or Cash App -- those transfer instantly and can't be reversed, so you have almost no protection if the work never begins. If this gets resolved and the job gets done well, I'll come back and update this to say so.

Run, do not even consider. WE hired them to do a job and they ghosted us time after time, we would…read morecall and call and no calls back, we had to go with a reference they listed to help us get in contact with them. After many attempts they did bring some siding to the job which was NOT the color agreed upon. They will not give me a start or end date, when I told them I was selling the property they threatened to put a lien on the property for the balance due. They currently owe me 10,000. I meet with my attorney tomorrow