Absolutely exceptional work. Super high quality materials, craftsmanship, and expertise. Fair cost…read more Friendly. True artist. They've repaired a few of my shoes, most recently (photo attached) a foot resoling/reheeling of my favorite boots.

A shoe miracle worker. I had a set of Gray boots that had become discolored and numerous shoe…read morerepair. People told me that the leather was beyond Repair. wrong! Robert treated the leather put a beautiful color and shine on the boots and now they're back in my closet instead of on the way to the Goodwill. Thank you so much.

I'm pleased. I dropped off a purse with a damaged strap and picked up said purse with a mended…read morestrap within a week. Although they weren't done by the initial schedule they forecasted, I wasn't in a rush so the key for you is to be patient and just let them do their thing. They were prompt in updating me with the whole process so I had nothing to fuss about. The next time I have a wardrobe malfunction, I will be back.

OMG! My review is wayyyy overdue! (About a year) I thought I…read morehad one posted once I picked up my Harley Davidson boots! I've put some miles and smiles on my tall leather HD boots. And began to notice my soles would slip from the ground especially when I would start reversing my bike into a parking stall. Although I'm not at all a gravel type kinda gal- but the slightest ricks on pavement would freak me out while pushing my bike back into a stall. Not trying to lose control of my custom painted motorcycle while looking cool, ya know? LOL I've heard so many great things about Bonita Shoe Repair, but, I wanted to see their past reviews on re soling motorcycle boots. Although the one I read, think it was from Yelp- wasn't as current- but, when I made a post on my socials for recommendations- plenty of my friends in the moto community spoke highly of BSR. I didn't wanna buy a new pair. Not that cost was an issue. It's just that would mean I would need to literally break into new leather. And I didn't wanna do that! When I walked in and met Erica- she was amazing! We chatted for a bit and she showed me two types of motorcycle soles. She had the Vibram catalog and I preferred a sole with some meaty tread. I dropped off my summer motorcycle boots and wasn't in a rush for pick up, since I had a pair of winter insulated motorcycle boots at home. The price was very reasonable- about $100?, if I remember correctly. Erica sent me a text the day before the suggested pick up date, and asked if this other date would work. Which was fine with me, for the lil delay. Because like I said, I wasn't in a rush. But, the fact she communicated with me in advance and apologized for the delay, goes a long way. Definitely satisfied with the service. If memory serves me right- I saw a car cover at the shop that they were walking on. And I could swear, they even fix back pack zippers? But, definitely call ahead for other services they could provide! Thank you so much, Erica!

Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!

I came in to see if the sole on my work boots can be replaced. I was hoping that the price wouldn't…read morebe too bad, especially since it was just the heel that needed to be fixed. Those boots are an investment and I don't want to have to get new ones for a long time. The price was really good and the turnover time was fast. When I came back, the heels had been fixed and my boots were also shined. I will be coming back when my boots need to be repaired again.

You have those shoes that are wearing out but you don't want to throw them away?…read more Balboa shoe repair can help for much cheaper than the price of a new pair. I recently brought in 7 pairs of shoes, including3 vintage. The owner went through them with me and told me what he could fix. He also told me which ones he couldn't- three pairs. He also made recommations as to where I could get a very specific leather shoe string for one of the vintage shoes. Dancers: he can suede your street shoes for dance as well! Excellent customer service, very reasonable prices. Highly recommend.

Angel is absolutely amazing! I brought in a very expensive pair of boots that needed to be altered…read morebecause they didn't fit my legs properly. Not only did he cut them down and customize them perfectly, but he essentially rebuilt the boots and made them fit better than they did when they were new. His craftsmanship is outstanding, his attention to detail is incredible, and his prices are very reasonable for the quality of work he provides. I've now taken four different pairs of shoes and boots to him, and every time the results have exceeded my expectations. It's hard to find someone who truly takes pride in their work these days, and Angel definitely does. I highly recommend him to anyone needing shoe or boot repairs, alterations, or restoration work. Thank you, Angel !! I'll definitely be back!!

Absolutely phenomenal shoe repair. He does a great job with all my shoes and has even fixed some of…read moremy purses. He makes everything shine like new.!! I have been coming to him for over 15 years.

I got me Tecovas resoled. I had a small hole in the sole. The difference is evident. Great quality…read moreof work. I'm not mad at $150 for these boots to be fixed. I just wish they didn't go up to $250 dollars. I have 4 other tecovas I want resoled.

I chose Nushoe to resole my well-loved Birkenstock Arizona sandals because I wanted to repair them…read moreinstead of buying a new pair. I dropped them off on 12/15/2025 and was told the turnaround would be 6-8 weeks. After more than two months, I received someone else's shoes instead of mine. When I called, the representative implied this kind of mix-up happens regularly, which was concerning. I returned the incorrect shoes and was told that if mine weren't found, they would send a replacement. Unfortunately, that process dragged on for weeks with repeated delays, little communication, and no urgency, even after my sandals had been missing for more than three months. When replacement sandals finally arrived on 3/25/2026, they were the wrong model (narrow width with a standard footbed instead of the wide soft footbed I had originally owned), forcing me to start the replacement process all over again. I didn't receive the correct shoes until 4/14--nearly four months after dropping off my original pair. The customer service experience was just as disappointing. Emails were never answered, and I often couldn't reach anyone by phone because the company regularly switched to voicemail well before its posted closing time. On multiple occasions I called more than an hour before closing and was either transferred to voicemail or couldn't get through at all. I was repeatedly promised updates and shipping tracking numbers that never arrived, and every step of the process required me to follow up myself. While the company ultimately made things right by sending replacement sandals, the lack of communication, repeated mistakes, and extremely slow resolution made this an incredibly frustrating experience that I can't recommend.

As promised, I came back to get my Birkenstocks fixed. Brought in two pairs: one needed just the…read moreheels fixed and the other needed the whole sole replaced. Everything was explained patiently and thoroughly; I never felt compelled to make any decisions on the spot. Decided to get rubber heels for one pair ($60 vs $50 for the original sole material) and the original Birk soles for the other ($130). I also asked about another pair of espadrilles, which they said they could glue (I think $50?) or I could buy the glue myself for $15 (that they sell) and do it because it's a pretty easy fix. Appreciated the honesty! I decided to buy the glue. Picked up the Birks in a week and they looked great. Thanks again! I'm sure we'll be back.

Quality work, kind people, very responsive, and fair pricing. They did a great job on my…read moreBirkenstocks and boots! Will definitely be back

While I cannot rate the service of repair, I can say I have come in here twice and received…read moreexcellent customer service. The first time I needed a leather rope to cinch a bucket bag closed. The owner told me that my bag wasn't real leather. Which shocked me, but I trust him. And I appreciated the honesty. Still love the bag. But glad to know it's not made of leather. The second time I came in l had shoes that didn't feel like the soft genuine leather they claimed to be. So since l actually had to review these shoes, l knew exactly who would know best! He said they were definitely genuine and that they were pig skin. Hence why they were rougher. I had no idea that was even a thing. I appreciate his honesty and frankness. I will always highly recommend this shop and l know the owner said about a year ago he was looking to retire. I hope (selfishly) that he never does. But if he finds himself a replacement, l truly hope the next cobbler is just as good. I highly recommend this cobbler for honesty and expertise.

This repair shop is only 15 minutes from my home so it's very convenient. I dropped off my beloved…read more& well worn Coach ballet shoes. The sole on the left shoe came off completely. I brought it in and the gentleman I believe to be the proprietor took them in and advised I have both soles redone. I agreed. He gave me a ticket to turn in when the shoes were ready. It didn't take but a few days and they were available for pick up. The soles were nicely repaired and I believe I have a lot more miles left on them. The price of the repair was well worth it and gave new life to this favorite pair of mine. The gentleman was very cordial and welcoming. In the future, I will bring my shoes & bags here if they require a refurbish in the future!

They did an amazing job repairing the soles of my Ugg boots. They look brand new and it only took…read morethem a few days. I plan on going back to get more soles fixed on my boyfriend's favorite boots.

thank you so much for the exceptional and skill work that you do and the professionalism a+++++read more

Armando was easy to talk with on the phone about my flats that I received in the mail with two…read morebroken heels. He repaired them expertly with two new much sturdier heels and they look great! His price was reasonable for the work and he was speedy. His shop is located in City Heights which is convenient and he has parking available in the back. I will definitely use his services again when I have shoe repairs.

Great service and Naval Officer white shoes. So hard to shine, but great base coat that I can build…read moreoff of. Value is worth the effort it would have taken me to do the same work.