Bought a commuter bike last September and it has been a very dependable ride with excellent…read morehandling. The free annual tune up was very good as well; I was dumping too much oil on the chain, so Andrew showed me how to do it properly, which was above and beyond. A small issue with the chain was resolved to my satisfaction, so I highly recommend Giant Kanata.

From the owner: Discover the latest bikes, accessories, and services at Giant Kanata CA. Call us at…read more1+(613)599-1240. Your ultimate destination for all things Cycling.

I had an issue with a tent I purchased, as it arrived with what appeared to be marks on the…read morerainfly. From the very beginning, the Bushtukah team was professional, responsive, and genuinely cared about finding a fair solution. Rather than dismissing my concerns, they took the time to contact Sea to Summit on my behalf to get the manufacturer's opinion and kept me updated throughout the process. In the end, they offered a refund, and I couldn't be happier with how everything was handled. Outstanding customer service like this is becoming increasingly rare. Bushtukah truly stands behind the products they sell and values their customers. I wouldn't hesitate to shop with them again and highly recommend them to anyone looking for outdoor gear. Thank you again, Bushtukah, for your professionalism and excellent support!

I have bought many bikes and skis over the years at this store. I keep coming back for a reason…read more Today we bought another bike, this time a road bike for my daughter. Alex was super patient and very helpful. I will keep coming back for more. Finally, their selection is awesome.

I went there to have my skates sharpened and replace a couple of loose rivets, was in and out in…read moreminutes! Been going there for 30 years plus. Thank-you for the great service!

I am coaching soccer and hockey and I went there recently because I was looking for something…read morespecific, an agility ladder. I saw on the website that they had that specific ladder in stock so I went to store. When I arrived, the first thing I realsied is how spacious is the place. The first floor have a lot of sports wears and shoes. I went on the second floor as all the equipment are there and it is spacious as well. They have a lot of choices for every type of sports. I asked the lady about the ;adder, she was kind enough to come with me at the section and when I told her the ladder I was looking for was not on the shelf, she immediatly asked me if I saw it on the website. I told her that I saw it was in stock in this particular store and she asked me if I can wait and she went to the backstore. Within the next 5 minutes, she came back with the ladder. What an amazing service, as most of the place I go, the employees don't care about going to the backstore. Defintely one of my most pleasant shopping experience in the last months.

I went to Sports 4 College Square to buy a pair of New Balance running shoes, but they did not have…read morethe model I wanted. The clerk suggested I try another brand. I asked if I could try them at home to make sure they were comfortable, and the clerk assured me that I would be able to return the shoes. Today, I brought them to return to the store, as I found that they were a bit narrow in one of my insteps. When I went to return the shoes today, the clerk went to the back of the store where only staff can go and spent a long time talking with, I assume the manager or store owner. When he returned, I asked what the problem was. I was told that there was a note on our name that said we were only allowed to get an exchange or get credit. I asked why and was told that over the past six years, (since 2018) my husband and I had bought 9 pairs of shoes and returned them. I was then told by the person from the back of the store that we were banned from buying any shoes from that store because it takes up too much of the staff's time to deal with people who buy and then return goods. Wow! I am not a person who goes and tries things on in stores and then returns them and buys online after. I rarely buy anything online. I felt very violated by the attitude of the staff people in the store. Instead of talking to me about why I returned the shoes and maybe trying to get to the bottom of why the shoes had been returned, instead we are told we are banned from buying in that store. What a shocking way to treat your customers! I will definitely let others know the customer service policy of this store. We have at least 6 runners in our family and many friends also. Looking forward to buying from a store that respects and values its customers.

I was diagnosed with metatarsalgia and knew that I needed new shoes. I had been walking everyday…read morefor more than 5K for 90 days since we were in Florida and chose not to rent a car just for that reason. We had to walk everywhere. It was all hard surfaces and by the end of the 3 months I had a very sore foot. A friend of mine recommended sports 4 where she said she always bought shoes. When I walked in Nathan greeted me. It was really busy and he started to serve 3 customers at once. I have never in my 50 years of living in Ottawa and now at the age of 80 had such outstanding service. Nathan measured my foot and then brought out a pair of shoes that were a miracle. He wanted to make sure that these were the best so he brought out two more. He gave me time to walk in each pair and then choose. Although not a super athlete we have walked every day on many trails in the small towns within an hour of Ottawa. I was one of the featured trails in The best trails of 2021 on the Alltrails.ca website. Today I went to my zumba class and I didn't have any pain in my sore foot in my new shoes. Nathan is a super star salesman and has saved my life. Thank you Nathan and Sports 4. Roz L.

Professional skate sharpening, excellent service, skate repairs…read more Hockey skates benefit fro period skate profiling, which improves skater's balance, control, and speed on the ice. Visit the website for additional services and I oration http://firstgoalproshop.com

From the owner: The best skate sharpening anywhere! Skate profiling using the CAG One machine preferred by most…read morepros.

After my failed purchase of F-50s from the Kanata Sport Mart, I called this Sport Mart after…read moreGoogling the number, asked about my F-50s and they put them on hold for me and I picked them up with no hassle! The store is a lot bigger than the Kanata Sport Mart but doesn't have the size of the Sport Checks in town. They do regular sales that bring me into the store though. Seriously with all the gluttony I need to Sport Mart and Sport Chek!

For one jacket I wasted almost 2 hours, just so I could use my master card to get a discount, the…read moremanager was incompetent and didn't know how to do it and was pinning it on the employees. I didn't even get the coat, I couldn't wait anymore. It was so annoying.