First things first: if you're looking for a well decorated, softly lit funeral home with soft…read moremusic playing, you are not in the correct place. If, however, you want what we did - a professional, responsive, kind, efficient and affordable way to cremate your loved one - you have found the right place. Every interaction with the folks at Ascend - all family and owners of the business - was professional and kind. I didn't learn until I had already had a couple of interactions that I was corresponding with the owner, Valerie. I really can't say enough positive about the way that Ascend Cremations took care of my loved one. They'll always have a place in my heart for their kindness in such a difficult time.

Overall, our experience was good. Staff were at times slow to get back to you to answer questions…read more It is better to respond to the general e-mail address for them as responding to individual e-mail addresses within the organization several times went unanswered. Good coordination with the Donor Network but would have liked to have known where our loved one was in this process and where his body was (at the cremation site, Donor agency, etc.). Service requested was completed. Got death certificates as needed in a timely manner.

From the first phone call with Haleigh, everything was handled seamlessly. Our family member passed…read morein Arizona and I'm in California, and CCA was patient and understanding throughout the whole process. Haleigh was kind, professional and transparent with costs from the start. I went through a similar process a few years ago when my dad passed in Washington. The price was very competitive in what we paid there.

From my first call to request their services to going to their offices to pick up my mom,…read moreeverything was handled in a very professional, respectful and thoughtful manner. They did everything they said they'd do, There are some cheaper places in the Phoenix metro area but based on reviews, I chose to Cremation Center of AZ to avoid any possible problems or issues. They have pricing information right up front on their webpage so there is no need to call if shopping around. I really liked that there was no middle man and everything is handled on-site (i.e., no transferring to another facility for the actual cremation). I believe it was Bree who took care of us. She was kind, helpful and so very efficient; in short everything you'd want to see in such a business. The business and its grounds were clean and well keep.

I must say this was an incredibly difficult time for my family. Our 30 year old cousin was found…read moredeceased, and during such a painful moment we chose this funeral home to help us through the process. From the very beginning, their team treated our family with professionalism, compassion, and genuine kindness. I would like to acknowledge the staff who supported us, Tabitha, an African American woman, a Hispanic woman, and an African American man. Each of them showed patience, respect, and professionalism while assisting our family. Their kindness did not go unnoticed. I understand that working in this field can be emotionally demanding. Funeral homes interact with grieving families every day, often during some of the most painful moments of their lives. Despite that, this team remained calm, supportive, and compassionate throughout the entire process. They truly showed us grace and care during a time when we needed it the most. Antonio was very close to me I helped raise him from the time he was 10 years old, so seeing him there broke me to my core. The staff checked on us, offered comfort, and made sure we felt supported. I truly felt the love and care they extended to our family. I cannot thank them enough for the way they helped us navigate such a heartbreaking situation. If you are ever in need of funeral services, I would recommend this funeral home. Please remember that the people who work there are helping families through deep grief every day, so showing them a little grace and patience means a lot. Thank you again to Tabitha and the entire team for your kindness and professionalism during one of the hardest moments our family has faced. Sorry for getting on yall nerves with questions. -Milton Stone

Sonya and her whole team are awesome they arranged a awesome funeral for our dad who was in the…read moremilitary the team was so nice and had love and compassion for me and my brother and his fiance thank you so much from the bottom of my bottom of my heart

service is ok if you want the very bottom line, service you get ashes in a tied plastic bag . when…read moremy dog passed i had her cremated through the animal hospital she was returned to me in sealed plastic bad in purple pouch and a oak box much better service than national cremation so my opinion on national cremation is 2 star if that

I was always treated with respect. My wife, who passed away, was always referred to with dignity…read more Communication from Debra was thorough--I was always informed of what would happen next. I highly recommend the National Cremation Society. I think anyone would be pleased with their service.

My brother passed away on April 10th at the VA hospital…read more Ashley was such a blessing. She arranged with the VA for my brother to be buried at the AZ National cemetery with a full honor guard. Her kind demeanor and compassion made working through this hard time much easier. She was available by phone and email with immediate response and also sent necessary links to the county records office. I highly recommend Accucare. Their prices and professionalism is exceptional. Thank you Ashley.. Pamela M

They were very considerate at a difficult time. They the service was excellent and they followed up…read morein a timely manner. The person helping my family was very knowledgeable and kind.

The Smart Cremation representative, Jennifer Markham, was responsive, caring and friendly. No…read morepressure sales, but she provided the information my wife and I needed. Then SC gave us whatever time we needed to make our decision. We had follow-up questions and we were able to get quick answers from Jennifer over the phone. We sat down with three different companies representatives before choosing Smart Cremation as we felt it was the best value. Because we travel, we chose the option that would perform cremation services no matter where we passed away, or where our remains were in the world. SC is not a full service funeral home, but provides the death and cremation services we wanted. We will have all funeral services and bereavement help through our church home and pastor. SC will provide the technical services our family will need for cremation, urns, obtaining death certificates, and notifications; then deliver everything to the family, or scatter ashes at sea if we choose that option. Best thing is, if I or our family chooses not use their services in, at any time, we get a full refund.

I would highly recommend Smart Cremation and Mr. Scott Prewitt to anyone who has had a loved one…read moredie, or to someone who wants to pre-plan their cremation as well. When my Father died Mr. Prewitt and the other staff at Smart Cremation were so empathic and patient with all of our many questions. In our grief and sorrow planning was difficult, but Scott upheld and guided us through all of it. It seemed that he had a real respect for my father and our grieving family. I can not say enough good about Smart Cremation. If you or a loved one is considering cremation, Smart Cremation should be your first choice.

My family and I had a very positive experience with Phoenix Cremation Society. We worked with…read moreStephanie and Judith, and they were wonderful! They were very helpful, compassionate, and overall did a great job for us! I would definitely recommend the Phoenix Cremation Society to any family in their time of need.

On behalf of our entire family, I want to extend our deepest gratitude for the compassion,…read moreprofessionalism, and care you provided during such a difficult time. The service you arranged for my sister-in-law was beautiful and meaningful, and it brought great comfort to all of us. Your attention to detail and your kind, respectful presence helped ease the burden of planning during a time of grief. It meant so much to us to know that she was in such good hands, and we are truly thankful for everything you did to honor her memory with dignity and grace. Thank you again for being there when we needed support the most. With sincere appreciation, Britney's Family

When I called regarding my deceased sister, the person answering the call laughed at my predicament…read moreso I emailed them regarding this rude interaction. Mr.Cannon called and left a voicemail. When I called back, he blamed an answering service yet didnt apologize. Very unprofessional and lacking compassion for the mortuary business. DO NOT USE THEM! we will be using another funeral home in the area.

My baby just passed and they kept running around prices. It first was about $200 for the cremation…read moreand everything on top would be 50% off is what we were told for our 4 day old baby we then arrived and was told it would be over $2400 and with a casket my little baby boy would be charged as an adult which was around $5k because he was born and didn't pass in my stomach. They were not sincere about the situation and showed no compassion. Very money hungry place. My grandma was cremated here and as a full size adult her services weren't even close to that price. Thankfully we found Whitney and Murphy funeral home and they picked our baby up and made sure he was okay. If I could give a 0 star I would. No parents should have to go through something like this and deal with a inconsiderate , money hungry company.

Ok the "bad" first with a note that it was all around amazing and I highly recommend them:…read more If you specifically want an ink print of paw and/or nose, like other reviews mention getting, please know that apparently that's just a bonus that is sometimes included it seems, but NOT standard. I chose this company for many reasons, particularly that it came highly recommended from a friend, but I'd be lying if I said that part of the reason wasn't because of the keepsakes and the fact that I thought I was going to for sure get an ink print of his paw so I can get it tattooed. I will take some responsibility in the fact that I was not the person to directly talk with anyone as I had Less than 24 hours between realizing that my dog was terminal and needing to put him down, so I handed that responsibility off to my fiancé, who was informed that I really really wanted an ink print. But he didn't know/think specifically to ask for ink when he called the company and just said paw print. It is standard for them to give a ceramic paw print, but not ink. We just went and picked everything up and while everything else was absolutely beautiful, to say that I am absolutely DEVASTATED to not have a true ink print of his paw with all the little nuances specific to my baby is an understatement. I think it's important to add that in here because a couple other reviews that I read between yelp and Google specifically stated getting ink prints (they all said they weren't expecting them, but it did make it sound like it was a regular thing) which is why I didn't double down and follow back up myself to make sure that this happened The girl working the front desk was so sweet and did her absolute best to try to get a quick one from the mold that was used for the ceramic, but it's just not the same and it's definitely not exact With that said, this company was timely in pickup and absolutely everyone we've interacted with was so sweet. It truly does seem like they take care of your pet as if it were their own. What we got, which is the standard: ceramic paw print with his name, plain cedar box with his ashes, for clippings, and a heart shaped paper with wildflower seeds in it to plant. One day I'll come down from the disappointment about the ink print and I'm definitely kicking myself for not just getting an ink pad and paper on that final day. Regardless of that, I highly recommend this company

We lost our beloved bearded dragon and took him here to be cremated. I loved that it was more eco…read morefriendly and a fair price. What I loved the most about this place is the imprint of our bearded dragon on a piece of clay. His Ash's were in a beautiful wooden box. I couldn't be happier. They did an amazing job!

Went to a volunteer training to this location. The site…read moreitself is under construction, but it looks very state-of-the-art, the re-modelation that it's taking place inside the building. Went and took a 3 hr volunteer training with the Multicultural Educational Coordinator, and it was a great experience, not only because I gained a more in depth understanding of what donating organs and tissues can do to persons and whole families, but because I got to listen to beautiful stories of life. Am planning to be able to spread the word and the love in the Hispanic community through my volunteering with this organization.