We had a really nice time at the Marriott Melville. As an ex Marriott Titanium and now current…read moreBonvoy Platinum member, this Marriott was a pleasure. Our check in went smooth and the front desk staff was very nice. Sad that it was on a Saturday and no M Lounge, but we enjoyed the restaurant for an evening bite and breakfast the next morning. Parking was free which was great. There is valet service available for overnite if you need it. The breakfast buffet was very nice and you can tell they make sure everything looks nicely put together and neat and clean. That's impt to me, especially with breakfast buffets. The food was good and plentiful. The room was a very nice size, comfortable and we had plenty of room. The chargers worked on both sides of the bed, which was nice to see. We used points for this trip, and prices weren't too bad without the points. We will definitely be back when we need a place to stay in the Melville area.

We came for a three day weekend, and while the lobby was nicely decorated, the stay itself did not…read moreget off to a good start. One of the front desk representatives was extremely rude and would benefit greatly from retraining, or perhaps a role behind the scenes where she does not interact with guests. When I showed her a photo of the conditions in our room, she simply asked to take a picture of it and then completely ignored me. ​On top of that service experience, we had to be reassigned to three different rooms before getting a decent one: * ​Room 1: Was not properly cleaned; there were hairs all over the bed and a filthy bathroom. * ​Room 2: Had what appeared to be blood stains on the bedding. * ​Room 3: Was acceptable by default, though the AC was weak and a fixture came off in the shower which were issues that only seemed minor compared to what we had just dealt with. ​To be fair, credit should be given to the representative who assisted with the room changes bevause she was helpful and apologetic. I also spoke with a manager at checkout to provide a brief rundown of this experience. While she apologized and offered to add some points to my account, the gesture felt minimal given the inconvenience of the situation. ​We were extremely disappointed with this stay. Had we been able to switch hotels last minute, we absolutely would have. This is simply not the level of hospitality or standards I have come to expect from the Marriott brand.

We came in for a wedding and stayed for 5 nights. Our stay was overall comfortable, but there are…read moresome things that could be improved. We had taken a red eye and called to see if early check in was available. It was over a holiday weekend so the area was busy to begin with. The front desk person we spoke to on the phone was not very friendly and quick to say no. Not a big deal, but was something we noted. During check in, it was the same person and she seemed very distracted. She had down that I was only staying one night, but we had booked five. She was able correct her mistake shortly, but she did not look up at me once! Aside from the unwelcoming energy and mix up on reservations, the check in process was easy. The room itself was spacious. Bed was comforable. The kitchen had all of the necessary kitchenware to make do for a few days. They left one dishwasher packet. The trash cans were tiny for a full size kitchen. The fridge was SO loud, but it did eventually quiet down. We were able to control the temp of the room and it was comfortable during our stay. Cleanliness was ok. I wish I took pictures but there were stains on the walls and the air was a bit musty. The toilet and plumbing had issues. It got clogged several times (I swear it was not a us problem lol) while we were there and each time, someone had to come unclog it or during after hours, we had to unclog it ourselves. It seems they only had one plunger for the whole hotel! We started using the lobby bathroom because it was such an issue. They offer a gym which was clean with a great variety of working equipment. We did not use the pool area, but it was a good size. The hot tub, unfortunately, looked unclean with a large amount of foam. We did not bother because of that. On the morning of check out (around 9AM), we had housekeeping knock on our door two seperate occasions (But within 15 min of each other) to come in and clean. I told them that we would be checking out today and do not need cleaning until after we leave. They asked me what time, so I told them closer to check out time. All morning long, all I could hear was housekeeping knocking on people's doors. It was very bizarre. One big highlight was the breakfast buffet. Having a complimentary hot breakfast with decent and varied options was lovely. They switched things up at the egg/meats bar, but also had cereal, oatmeal, yogurt, fruit, waffles, baked goods on the daily. A good amount of coughing kids, so bring hand sani and wipes to keep yourself healthy! Overall, a good central location to where we needed to be. Parking was ample. The space was decently comfortable with some room for improvement on the overall experience We loved having a kitchen but did not use it much this trip. I would stay again.

This place was really nice! Staff was friendly, lobby was nice and open, and parking was very easy…read moreto find! They have an indoor pool, gym, and morning buffet. Our room was pretty nice, the tv placement was kinda weird but nothing crazy. Bathroom and shower were really nice! The only issue we had was staff members were really loud at night and early morning. We could hear them in the hallways talking or making a lot of noise. But other than that, it's a good hotel!

Hotel I have always…read morebeen a big fan of the Hilton chain and needed a place to crash on my latest visit to NY. This Hilton has been around a long time and well, it is definitely aged. I was somewhat nervous about booking based on some of the reviews but thankfully, I did not see any of the issues such as outdated rooms, that others have complained of. Check-in was a breeze and I was in my room in short order. Room was clean and well lit. Heat was working and elevators were quick. Hot water was hot and I really cannot complain. It is a large property and I strolled around to the interesting indoor pool area- next time I will being a swimsuit. This location worked for me and I would nook here again. Plenty of free parking available

Terrible!!!! There for a family wedding and my room was 82 degrees. Getting ready for the rehearsal…read moreand wedding was miserable. Service people came twice to the room and got very little improvement. Was given a fan to blow around the warm air. Guests had there doors propped open to get some cool air from the hall. Yet, the front desk was still checking people in and not telling them of the A/C problem. It seems filling the rooms is more important than accommodating their guests. Doesn't speak well for The Hilton Hotels.....​ June 4th,5th 2026

I spend 75 percent of the year working overseas. Been lucky to stay at a few amazing hotels around…read morethe world including the ultra luxury Ritz Carlton in Jeddah April 2025, Saudi Arabia; Mandarin Oriental in Hong Kong every 6 months since 2022, the Grande Bretagne in Syntagma Square, Athens Greece 2022 and 2024. I was spoiled and pampered and just 24 months ago found out what the Michelin Star rating for a restaurant meant. I had no clue prior.Great for the photos, the hey I was there, the ego, the bucket list .... But here is the true, unassuming champ of all these hotels ;also part of the Marriot network including Ritz Carlton and it is located right here where I grew up - Long Island. I am glowingly talking about the Four Points by Sheraton in Plainview/ Melville on the South service road of the Expressway aka my HOME away from HOME. The people here - the staff are indeed the most important asset and they are golden, they are solid and consistent. Hailey - Manager Extraordinaire- amazing, professional,caring, proactive, so very patient, a genuine person, kind and very aware. She sets the bar for excellent natural customer service. Plus a huge sushi fan and just fun to talk to. Brianna - a great and beautiful soul who is also my foodie pal and just so efficient and calm. She is so effortless & soft spoken yet great and solid at the front desk multitasking between housekeeping staff, a guest checking out, another buying a Cup of Noodles and the phone ringing; making all happy and satisfied with a smile. Superstar Brianna. Nirmala- outstanding person, very caring, on top of everything, always finds a solution. Clifton - the stellar Chef! He is the nicest, most friendly, aware, courteous, humble, outward and super quick Manager/Chef/ all hat wearing Skipper who has this beautiful and great energy; he feeds all of us with the best special omelettes and those killer potatoes. He has become a dear friend as we speak often about our families and better halves. This hotel used to be a motel. It is clean, maintained well; the suites are spectacular, spacious and comfortable. The beds are comfy. I slept really well. The seating area in the suites is roomy and inviting. The showers are strong . The housekeeping team always smiles and is so helpful. The location is so convenient- just off Sunnyside Blvd on the Long Island Expwy only 28 miles from Manhattan and 21 from JFK airport. There are great restaurants in Plainview and Melville close by and the one n only Ralphie's Cafe is a 77 second walk from the lobby. The prices are great. Four Points but Hands Down Five Stars all day! My home away from home!

Stayed for a wedding we attended nearby. Check in was simple and the room was clean and…read morecomfortable. Small bar/restaurant on site. Was fairly quiet all evening, despite having a busy bar area after the wedding (except for one incident where the fire alarm went off briefly in the middle of the night). Breakfast the next day as tasty. Nice stay when in the area.

This is a nice hotel if you need to stay in the area. It's very close to shopping and restaurants…read moreand the airport. Plenty of parking as well. Very nice staff here. The lobby check in area doubles as the seating for breakfast and dinner/bar as well. There's an outdoor area as well. The gym is very modern so that is a bonus if you use it. There's a small concession stand by the check in counter as well. They have washer and dryers here as well. The rooms are spacious and comfortable. Definitely stay here again when I'm in the area

Solid choice for the area with reasonable pricing. Rooms are smartly arranged and have all you'd…read moreexpect. Bathrooms could use an upgrade as the tub has seen better days. Crazy strong water pressure in shower, but that is likely necessary to assure adequate pressure to all rooms. Does not include breakfast. Bummer.

What a lovely dining experience! This is not our typical vibe but I was gifted a generous gift card…read morefor my birthday from my MIL. We decided to save it until the weather warmed up a bit. The grounds here are lovely and there was no wedding or private event so we got to explore the grounds and rooms which was super cool. The dining area is smaller than expected but that's fine with me - makes it more intimate. The menu is a little limited but I was able to find the pacchieri alà vodka with fresh pasta and I really enjoyed it! I got a mocktail as well, which was also refreshing. For an app we shared the truffle fries because although this is fine dining -fries always hit the spot amirite?! I loved the sorbet dessert, hubs didn't love his as much - an apple pie turnover of sorts. Service was attentive and friendly. I'd return for drinks and an app but it is pretty pricey to come for dinner if it's not a special occasion.

4.5 stars actually Touring the house and the garden is going…read moreto make your day. This historical landmark is a great pick to celebrate a special occasion or if thinking for a day escape. The review is for a day visit. We booked a Tuesday house tour. It lasted for an hour and 15 minutes. The tour guide showed us the special rooms of the house. I loved the gesture of showing us the Castle's most favorite hotel room ... the bridal suite. The view from this room is magnificent. We do our own tour of the garden after lunch. We took our time exploring and enjoyed taking photos. We had a reservation after the tour at its restaurant. The management gave us a10% discount for taking the tour. I made a separate review for its restaurant. The inside of the mansion is meticulously decorated classy. I am impressed how they maintained the house especially their hotel rooms. I can't imagine how magnificent weddings celebrations are being held here. This place is a good venue choice... the huge dining hall and its beautiful ballroom stand out. It is a recommended place to be.

This place was my rental place for 5wks while working contract with out of state job. I choose this…read morelocation bcos it was nearby my job and also comes with kitchen since I like to prep my meals, also has laundry rooms. So location was perfect for me, the rooms were clean as well with outdated beds, beds set were clean as well, just like the comfort of not sharing anything with nobody. Cost was also okay for the locations. Customer service was okay depending on who was there, my first night checking in, no one was there for 10mins and there's no bell to ring and I mentioned it to the young lady who checked me in but she had some attitude; I was too tired for her, and need to sleep for few hrs before work early morning. So I let that slide. Next day, I told them that my room phone wasn't working and they promised to fix it next day but never did for 5wks. They said breakfast was included, it's a coffee bags that tasted awful, with package oatmeal, muffin, snacks bars. It's like a joke on my first morning. After that, I did some grocery and never pay them any attention with their plus breakfast. Environment seems to be safe i guess but I didn't wonder around after dark. My major complaint was the smoking of weed all over the property and inside the hallways, even the venting system was circulating it in other rooms. I complaint several times but they told me that there's no way they cld know who was smoking and which rooms. So I just left my window open whenever it happened since the room doesn't have any fan. Overall, it's was okay and wasn't noisy to woke me from sleep any day. I observed school buses coming every morning pickups, so some families actually lived there or they are in-between homes. Thanks to the house keeper, that always change my bedsheets . May stay again or not, but it was different experience from apartment rentals. Thanks.

Room was clean with a mini kitchenette which is a nice bonus…read more I found the staff friendly & helpful, though the front desk was often unmanned The price was more than reasonable for the area. Only negative note would be I had already pre-paid for the stay and was required to leave a $100 credit card hold, which is standard practice. Upon checkout I learned they processed the $100 "hold" at check in and charged my account, they tell me to monitor my account 3 - 7 business days for the refund to be processed. This I think is an unfair and non-standard practice. This had temporary locked my credit card while I was on vaca, not a good position on vacation. Over all, it was a pleasant experience, I would recommend and also stay again.

Great place to escape those damn kids. Nice night out, grab dinner, then shoe her Hollywood!read more

Hollywood motel is not to far,I am always go there for short but I don't why their beds are so low.read more