Nick at Gerryn Energy was friendly, professional and very knowledgeable. He was quick…read moretroubleshooting and determining what the electrical issue was in our old house. He relayed in layperson's terms what was wrong and promptly fixed the problems! And at a very reasonable price. The entire team is top notch. We couldn't be happier! Thank you!

Scary and unprofessional. Received an aggressive email out of the blue from the owner about a…read moremissed 2024 invoice, including statements about "wishing bad things" and references to showing up at our home unannounced and watching through our windows. Completely inappropriate. The work was a minor light switch issue quoted around $250 but billed at $450. Then the light fixture attached failed afterward and had to be replaced at additional cost. Will never hire again.

If you get an agent, every time they will ask for your name, address, and email (the app already…read moreknows your account). The support for solar customers is terrible. 3 months to remove panels so my roof can be repaired. Tesla won't let you schedule reinstall till they are removed. So customers suffer twice from their painful inefficiency. I must wait 4 more months to have them reinstalled.

We are very happy with our Solar panels installed several years ago by Solar City/ Tesla…read more The installers were amazing. They even added lumber supports in our attic. They grounded our hose. We didn't even know it wasn't grounded! They coordinated with Pacific Power. All great. But... I have tried to call the number they have provided several times and have spent soooo long on the phone. Granted I am late paying my bill, I tried to INQUIRE and pay over the phone and also online. I could not find anywhere to pay! Twice they typed out my payment due as $$46.03. After over 30 minutes on hold today, I gave up. at least my banking app works for paying bills... See my latest call record below. This is not the first time I have given up trying to speak to a human at Tesla.

My issue has been resolved and I am satisfied with the outcome. Thank you Karen for reaching out…read moreand getting this resolved for me. I greatly appreciate her help in this matter.

AVOID! Guy knocked on my door, I made an appt for them to assess a project. They never showed or…read morecalled/messaged to say they weren't going to make it. When I called back after they finally reached out, the guy said that the door to door people don't know the schedule and that they don't do assessments on the day that he scheduled. I said they might want to educate the people representing their company because I no longer want to do business and I also saw the bad reviews online about horrible communication. He told me "I am just an engineer, if I say anything it will fall on deaf ears" BIG RED FLAG OF A TOXIC COMPANY! When employees don't feel heard, there's many issues within. He proceeded to HANG UP ON ME when I told him he should try because he can make a difference especially if they are losing customers over poor training or scheduling with their outreach. AVOID AVOID AVOID this mess, and management, DO BETTER! No employee should feel like they aren't heard, especially about a very serious lack of communication and training that lost you an opportunity. Shame.

If you're an abandoned Freedom Forever customer in Oregon or Washington, check with Green Ridge…read moreSolar. Green Ridge Solar can service your system even if you didn't install with them originally. They have their own, in-house service team and can help with all of your solar service needs. They also offer repairs, panel add-ons, battery backup systems and more. Call them at 503-395-1943 or visit their website.

$100 K Loan, No Battery, No Power Turned On (PTO)--Beware Jeris Coleman & James Lynch…read more If you're considering Freedom Forever, be warned: our project run by Jeris Coleman (sales) and James Lynch (supervisor) has left us with a six-figure loan, zero power, and endless frustration. High-pressure, zero transparency * Jeris would never just e-mail documents or provide them on the portal for calm review; he insisted on "dropping by" so we could "look over everything together." In reality, he used the face-to-face setting to rush signatures and distract us from reading the fine print, all while promising a Tesla Powerwall 3 battery that never appeared. Only after an insufferable elongated call with him did he admit it was his error that the battery was never entered in the first place. * Given how the solar contracts are written there is no way for someone who doesn't work for them to clearly notice that a solar battery is missing since they had Tesla in there. We thought Tesla was the battery and they later claimed it was inverter options, they list 3 different inverters on the contract that the company chooses from based on their availability. Even their own staff were unable to ascertain initially when asked if the battery was included until the contract was reviewed by someone higher up. * Contract total of over $100K yet we still have no battery and no permission to operate (PGE rejected the paperwork because Freedom Forever filed the wrong address). Yes, they had the wrong address on the paperwork they needed to submit to PGE to turn on the solar. We found out after we called PGE directly since they were not responding to us anymore. Upon solar completion we received an email from Freedom Forever, stating that we should look out for another email that will let us know next steps on the inspection by the electrical company and city. Two and a half months later we have yet to receive the follow up email. System throttled * Shortly after solar installation we saw notification on their portal (keep in mind no human informed us about this) that we can only get 80% solar production and the remedy involved settling to this or incurring extra costs (see screenshot). This was after they had surveyed the location before and told us no issues and that we will get our agreed on 100% production. Jeris assured us not to worry about it that it was an error on their part/system but I can't verify since we've not heard back about it and can't confirm since the system is still not on. Radio silence since 21 May * We've sent respectful emails, calls, and texts to Jeris and James no replies since May 21. Their "reputation manager" Cinque chimed in once on June 5, then vanished too. Meanwhile, Jeris and James are presumably enjoying their commissions and living their best lives while we are left with forever debt, cheap panels, no battery, and no permission to operate. Still they have not responded. I'm not sure if its Freedom Forever issue but I would avoid working with these two

This is kind of an odd review and is meant particularly for one person, but, I felt like it should…read morebe communicated. I had a gentleman named Wade come to my door today offering information about Blue Raven and Solar in general. To make a long story short, I did not move forward with Blue Raven. This was NOT because of the company or anything under their control, me and my family were just simply not in the time or place to move forward. The reason for my review is to state how RESPECTFUL Wade was. I never got any pressure when I declined a second appointment, all I got was a "No problem". As someone who has worked in customer service for a LONG time I appreciated Wade's care and understanding. I'm sure by him not wasting his time trying to close the sale on me he closed 4 in the same amount of time. Hats off to respectful salesman, my hats off to Wade.

Any service requests take months to resolve. Technicians reschedule several times…read more Panels sitting on roof not producing energy does not add any value. Installs walked on my roof at 90 degree heat. Installs left debris I. Yard and on roof. I would not recommend this company.

Sam journeyed to my home as another ice storm started. A friend and I thought my HVAC issue was my…read moreelectric panel. Sam was not an HVAC expert, but took the air handler panel off. Burnt wiring on a system 2 years old. The installer of the system has not been easy to deal with. Sam gave me the number of an associate that has an HVAC business. He'll be out tomorrow. Installer can't make it for another week. BTW, Sam had another long drive in bad weather to get home. Thanks Sam. A+

My two day job ended up taking two weeks and I had to hire a competent electrician to finish the…read morejob. Many mistakes were made on the job site and I was expected to rectify them myself. Working with Sam is very difficult as he ignores your calls.

Great service, professional and honest. We will definitely call for future plumbing needs.read more

Eric from Meticulous Plumbing came to our house about a week ago. We had a broken pipe to our…read moreshower and low water pressure in our kitchen. I had plumbers from Rossi Plumbing come before calling meticulous and they just offered to replace all the plumbing in the house for $8000, did nothing and left. Meanwhile, Eric, (super nice guy) came in and immediately fixed the kitchen sink water pressure in just a couple minutes. (Clogged filter), then for $1000 replaced a pipe to the shower, (had to remove some drywall), then replaced the shower fixtures. We had a very positive experience with Eric and Meticulous Plumbing. I would recommend, and if I have a problem again, I want Meticulous and Eric!