The owner of the company, Dan, reached out to me after I posted my review. He was very professional…read moreand understanding about my concerns, and provided a very generous resolution. A new technician, Ivan, was sent out to fix our dryer. He was very nice, personable, and efficient. Our dryer is working better than ever before. I greatly appreciate Dan, Ivan, and their communication. Thank you!

Fin was great and my air conditioner was fixed promptly. They came the day of which was great.read more

We had Precision Heating replace our home's furnace yesterday. Due to the design of the home, it…read morewas an EXTREMELY difficult job, but Victor and Tim did excellent work. The arrived on time, and completed the job by their estimated time. They made sure they kept us in the loop with everything critical that they were doing and they did an excellent job of cleaning up afterwards. They also put down heavy duty tarps between the house entrance and the job location so that they did not track in any dirt as they went back and forth to their truck as needed. When they finished the job, they made sure we understood what was still to come, such as follow up calls from the company and possible calls or visits from inspectors. They also made sure that records of their work were available for inspectors to review. On top of all this, Precision gave us a bid which was fair and affordable for us. I have nothing but good things to say about this company.

The contractor was very nice and did a couple extra things. Would definitely recommend themread more

We've only used Elevate once but we're very impressed thus far! We had to reschedule more than once…read morebut were never made to feel bad about it. (In fact quite the opposite as they were very understanding and empathetic!) When we finally had someone over to service our system for the first time he was very punctual, informative, and courteous, honored our coupon, and did a great job! He answered all our many questions, was very detailed, and even followed up with an email suggesting a product we could install ourselves after discussing our request with the owner. He then went above and beyond but I don't want to be specific because I wouldn't want anyone to expect that level of service every single time - I certainly didn't expect it! (It was a great value as we had the HVAC/AC serviced and a new thermostat installed.)

Thomas and Brian came out to remove a 27-year-old furnace from our attic and install and new Traine…read more96% efficient furnace. They were terrific, super competent, fast, and efficient. Super knowledgeable and friendly, they answered my questions. We have multiple houses and I will surely use them again. The system is running perfectly and it's a lot more quiet than the old Rheem. And cleanup was perfect. Excellent.

My request for service was answered quickly with an appointment made for the next day. I received…read moretimely notice of upcoming visits and informed when techs were on their way. It was determined and expected that my 24 year old ac system needed replacement . The furnace was older by 14 years. Keith called for their estimator, Joel to come to our home. Lucky for us, Joel was nearby and available in less than 30 minutes. Joel was very thorough in explaining options and systems that complimented our usage and needs. We picked the ideal choice for our needs and scheduled our furnace/ac system replacement. Due to inventory issues we were going to have to wait 5 days before the planned time. The terrific staff at Best Owner Direct HVAC & Electrical were able to locate a system from another distributor and scheduled the installation for Thursday. The over 100°f day. That evening we were able to sit in our home with a comfortable environment. Thanks to everyone for a speedy response and installation! Highly recommended! I contacted them since they did an awesome job for my son replacing his hvac and water heater with a heat pump system & tankless water heater , another 5 star job.

Worked with this company for almost 10 years. Every experience is amazing and wonderful. Kevin…read moreexpanded so I don't see him as much (he's the one who knows so much and I love working with him). Lately Joel's coming by and he's been great. We've had one bad experience with one tech who didn't clean the ac well, and they sent him back to fix it without issues. I was happy with the work afterwards and didn't' have the issue again.

Overall it's a shame that Steve, the owner, is so rude and challenging when you ask a question…read moreabout the charges. Hard to believe, but he spoke harshly and hung up on me when I asked why there was an additional $99 charge. I even said I was not refusing the payment; I just wanted an explanation. That said, Morgan, the technician that reset the button (literally all needed), was lovely, thorough, and pleasant. My system is old and will need to be replaced; however, Steve got his wish - I paid the additional $99 and will never do business with Earthwise again, and I hope you will not either. Rude behavior is the last thing a customer should expect, especially from the owner. Note: Steve could have fixed this with a callback, a simple explanation, or an apology for his rude comments and hang-up. One can hope he may read this review and do better in the future. .

I had a new AC installed in my ForestGrove a few years ago. It worked fine until the metal backed…read moretape on the unit in my garage failed. The garage is cool and the rest of the house is hot, especially upstairs. I noticed a two inch gap around a cover . The wrong cover had been installed and just taped on rather than getting screwed on. No tape I can find will hold it on and the air pressure forces it open again. I called Earthwise to have them fix it. My first call was May 18. They didn't call back. Two more calls in the next week got me the reply of "We are busy". They need to make this good by getting the correct part or fabricating one. The AC unit was well over $3000. I have made a complaint with the Better Business Bureau.

My heater had a gas leak last September and Dmitri from Conrad did an excellent job fixing it on a…read moreSaturday. The job itself was pretty challenging due to a very small space to even insert a properly sized wrench for the job. However Dmitri didn't give up and successfully managed to tighten the parts after applying sealant. Since it was still warm outside, we didn't use the heater until 4-5 days later when Dmitri came back to verify the sealant he used had cured properly. Then sometime in February Conrad texted me about a promotion they had for a tune-up and maintenance service. Happy to accept and Leo came and performed the verification. Great they could accommodate my time as well: again a Saturday.

This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This…read moreguy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly.

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

empire came to our home to diagnose our furnace issue. The guy was super nice and spent 2 and a…read morehalf hours figuring out why it wasn't working and didn't even charge us for it! I recommend them to anyone in the area!

From the owner: Empire Heating & Cooling LLC provides expert HVAC service in Cornelius, Portland, Vancouver, and…read moreWashington County. We handle repairs and installs, offer 24/7 emergency service, free estimates, and financing for homes and light commercial