I cannot say enough good things about this company. The saying goes you can choose 2 from price,…read morequality and speed, but these guys delivered on all 3. I needed a full HVAC replacement - A new Furnace, new AC, and a ton of custom ductwork. I got bids from 5 different installers and they were the lowest price, despite offering a higher end furnace and AC system. The job was scheduled promptly, Oleg was very responsive and communicative, and despite the complexity of what I needed done for my remodel they delivered exactly what we discussed. I'll definitely be using them again in the future.

Asked for an estimate to repair my heat pump. Technician was very courteous and professional. He…read moresuggested that rather than fix the 5 year old unit, I should replace the whole system. He gave me a verbal estimate of about $7500 based on his experience. When the actual estimate came through email, it was around $9500! Ended up finding out my unit was under warranty and was able to get it fixed through my original contractor.

Manny and his team are the absolute best! Manny responds quickly, goes above and beyond, and their…read moreprices are very reasonable. Comfort Climate is the only HVAC company I will use. You will not be disappointed if you use them. I HIGHLY recommend Manny and his team.

Manny and his team did a fantastic job when installing a new 96% gas furnace. They gave a us a…read moregreat price, were reliable, friendly and did an outstanding job. We highly recommend them!

Here are the facts-…read more I requested to be called by the manager, and received an email from a customer service instead. No attempt to resolve my issue was made. I think this speaks volumes about the company. They closed my claim without finishing the repair or my knowledge. The service call record (as in the email below) indicates they looked at my right oven (I have a double oven), but it was the left oven with the issue. I was present when the service tech was there. He quickly diagnosed the issue (I believe he said it was a faulty ignition pan that was firing to early, and said he would need to order a new one). The truth is that this company has trouble following through with service calls. They've wasted enough of my time with Pro-serve, but I suggest you never let them start wasting yours. (email below) Dear Mr. Waters, Thank you for contacting us today. We apologize for the inconvenience and intend to clarify our records and the Home Warranty service procedures. Below is a copy of our records regarding our last visit to your home: **10/30 BM out-Went to home spoke w/ customer about gas smell. Found gas smell to be in right oven. BM found igniter works, it just takes about 15 to 20 seconds to ignite burner. No gas leak and oven works within specs. No deductible, no repairs needed at this time. If there are problems with the oven at this time, the procedure is to place a work order with your home warranty; and they will assign us or another company to diagnose the unit under warranty. Regarding parts being ordered that would be up to your warranty company in this case. We suggest you contact them for coverage inquiries. Our technician communicates findings to them, and they are responsible for discussing their options with you. I apologize if this is the case and recommend contacting them to inquire about your coverage and/or place a work order for the stove issue. At this time, in our end, this claim is closed with American Home Shield; if you would like a technician to inspect, diagnose and orders parts for this repair without a work order from your home warranty company, you would be responsible for any repair parts & labor charges. Either way we would be glad to assist you! You may contact our office via email or phone to schedule a retail visit or contact AHS and place a work order; then, they will dispatch us or other company that will contact you for scheduling a technician visit. Thank you, Sincerely, Countrywide ProServ, Inc.

Our washer is leaking, so I searched around Yelp on Appliance Repair for someone in the Hillsboro…read morearea, and landed on Proserv Portland. Upon calling them, I was shocked to hear that, while their address says Hillsboro, OR and the ad banner says serving Hillsboro, the lady on the phone told me that currently they do NOT serve the Hillsboro area! What a disappointment :-(! Benjamin

I had a great experience from beginning end. Anton was communicative, friendly, punctual, and…read moreperformed high quality work. That also had more reasonable pricing when compared to four other businesses. What a great local business to support!

there 0k probly try to sell you a furnace though,.the tech was a pro he waved the sevice charge…read morewhen i asked him to leave after he discovered the main problem blocked chimney

DON'T USE THIS COMPANY....HUGE RED FLAGS. We spent 50K on a geothermal system that is trash. The…read moreteam is sketchy and we found several holes in the vents and tubes during construction. Years into a living in our home, half the bathroom fans were found not to work and have caused mold in our windows. They installed WAY too small of a system for our home size and it's severely underpowered. I genuinely believe the positive reviews on here are fake or written by them as we've had several other people echo the same things as us. Selma is impossible to get ahold. Even Forest who works for her said the same thing when we asked him to help us troubleshoot the faulty system. They scratched their heads wondering how to add more power to our system and then said to just "disperse" the weak air throughout the home instead of adding more power and a better system to it from the beginning. John is not problem solving either and only repeats the same sentences of what did not help to fix it. We still have a faulty system and are going to go through a 3rd party to fix it ourselves. DO NOT go with these guys. From start to "finish" it's sketchy and NOT good work. Severely disappointed. Anyone in our shoes would've sued them but we're moving on and just want to warn others. Just because they're one of the only resources in the area, still do not go with them!

Since Total Energy Concepts replaced our very inefficient Trane heat pump with a Geothermal heat…read morepump 10 years ago, it has provided efficient, reliable heating & cooling AND reduced our electric bill by an amazing 25%! They recently completed a check-up and the system is still working perfectly! I would highly recommend Total Energy Concepts to anyone considering replacement of their conventional heat pump with a super-efficient Geothermal system! Get rid of that noisy outdoor fan, that expensive-to-operate back-up heater burning up dollars on cold nights and enjoy dramatically improved heating & cooling while saving money! Our ONLY regret is not installing a Geothermal system sooner!

Chase Heating and Cooling are great. We have used them for years. This year when we had our…read moremaintenance done they found a problem with our air conditioner's fan and said we need to get it repaired. They don't normally tell us there is a problem so we listened. Poor Brett came out today in 90° heat to put in a new fan in for us. I am so grateful to Chase. AND they got it done before the fan went completely out and the weathere got hotter. We will always use Chase Heating and Cooling. Thank you Chase Heating

We received 4 bids to replace our 1913 oil furnace (!!!) with either a central heat pump system or…read moremini-multi splits from 4 different local companies with good reviews. Ultimately, it was easy for us to choose Chase because: They offered excellent, detailed quotes for each option. They took the time to talk about the location of air handling unit, the exterior heat pump unit, and the location of all the vents or split units so we would understand what the final product we live with will be like. They worked with us to locate vents in our basement that would allow us to save room for a future remodel. They understood our goal of maintaining a separate unit for our upstairs which is only 5 years old. They did not try to upsell us on an oversized system (which Jacobs definitely tried to do). They added a service to remove the ancient furnace. Our bid, installation, and completion dates were all on time and within the bid. Paul is very approachable and has a crew that can tackle minor issues that might come up dealing with adjacent plumbing, electrical, etc. I work in the energy efficiency and climate change field and appreciate that Paul and Jennifer are knowledgeable about the efficiency of various options and treated my energy and building expertise with respect. This was not true of other HVAC companies that gave us low-quality bids. I have been recommending Chase to everyone I know. We have had the York central heat pump system in operation for the last month and feel Chase did an excellent job at the installation. It is important for homeowners to understand what the experience of heat pump systems will be vs. natural gas furnaces (note, natural gas burns clean but extracting it is terrible for the environment) or vs. electric baseboard heaters (click click click). Heat pumps are eligible for rebates for low-income households and tax credits for high-income households and Chase helped with information about this too. When you have done your research and know you want to go with a heat pump, call Chase!

We've been using PDX heating for 17 years. Paul installed the original furnace and water heater in…read morethe home we bought, then has helped us over the years to maintain them. He also added on central air later. He has been professional, fair, and a joy to work with. We have had Paul, and now Chris, help us at our new home to install a gas line and our washer/dryer, and fix a furnace problem. We recommend them to all of our friends, without hesitation. Can't speak highly enough of them!!

When you have a 106yo house having an original coal chimney that resembles the leaning tower of…read morePisa, a couple of bedrooms that also double as larders (heating vents were apparently for sissies back in 1906) & a gas furnace that was installed during the Eisenhower administration are just part of the cachet of home ownership. Needless to say, when you have to cough up thousands of dollars to keep from turning into peoplesicles it's nice to know where to go. Ironically, really expensive expenditures like heating systems & renovations are rarely, if ever, reviewed on the interwebs so we turned to our rockstar real estate agents who have been really excellent in steering us to right sources for our money pit's needs. Sadly this was their one lemon & it was as bitterly sour as a bitter melon vinaigrette. So where to start? We contracted Portland Heating Inc to remove our unstable coal chimney, install a new gas heater & HVAC system including adding heating vents to the bedrooms (hey, I'm all for togetherness but huddling for warmth, not so much). They came in ~15-20% over budget (usually you budget ~10% for contingencies, say like finding an extended family of voles in your walls or rampant dry rot, neither of which was the problem here) & were 2 weeks behind schedule. This ended up really screwing over the flooring guys who were basically saints. In fact, they were so behind schedule that they were still working on the day that the movers were moving us in which is pretty sad since they had a little over a month to get the job done. Not only did they get sooty footprints on the RAW wood floors that the flooring guys had sanded despite multiple signs as well as phones messages left for them NOT to walk into the kitchen but Chris, the assistant who thankfully is probably insulting people back in his home state of Alaska as I type, was not only rude but refused to give an estimate of how much longer he would be working on the day that the movers were moving us in. This is not an isolated incident nor was it unknown to the owner, Paul Cessaro, as apparently Chris had told another client that he couldn't believe she was proud to have bought her house as the neighborhood wasn't that nice--Paul shared this little gem with us when I pretty clearly stated that I never wanted Chris inside my house again because he was so rude. In terms of competency, I can only say that they didn't completely wrap the new duct work which they said they would do & ended up costing us $80 to have someone else do. Two different energy efficiency analysis firms told us that the pressure in the heating system that Portland Heating installed was too low. They made the duct work in the old coal chimney space so oversized (we were told by multiple contractors that it didn't need to fill the space) that 6 different contractors looked at the hole they left extending from the basement to the attic in our house & either "forgot" to give us an estimate or gave us a ridiculously high estimate hoping that we'd pick someone else or give up. So if you know a pedophile who poisoned your dog while mugging your granny who needs HVAC work, by all means send them to Portland Heating. Otherwise put the yellow pages heating section on the wall & start throwing darts. You couldn't do worse than we did.

They are experts and found somethings wrong with our second HVAC unit which was upstairs in an…read moreattic area. They fixed it and now everything is working perfect. The house was fairly new, built ins 2018 and we never knew about the issues with the performance until they showed us. Very reasonable cost

Excellent customer service. I had initially considered converting to a heat pump for efficiency…read more Eric came, assessed our situation, and offered a few options. We came to the conclusion that upgrading wouldn't be worth it. A heat pump would require a new electrical panel, there were no incentives as I'm propane & not electric, and the duct work is not set up for AC. I wasn't pressured or upsold to a system that would be of no benefit to me but would have made them a tidy profit. We did however, decide that my 25 year old furnace was on it's last legs & needed to be replaced. An appropriate sized unit was chosen. The installers arrived on Monday and finished it in one day. There was a glitch in the exhaust plumbing that was discovered a few days later. I called and since it was late in the day, said that tomorrow would be OK. A technician was there in an hour. He called the office and told them it would take a couple of hours to fix. Once again, I said tomorrow would be OK as we have wood heat too. He got it all fixed then had to run off to another call. The thermostat wasn't working right and they sent someone all the way out to reprogram it. I couldn't ask for better service. Maybe I could have gotten a better price, I didn't check but for what they've done it was worth what I paid. Good solid company after the sale.