Without a doubt, Charmed Wax provided the best, most professional and highest quality wax I've ever…read morereceived! In addition to it be relatively painless, the regrowth was much less than I've seen from other waxing providers. Jackie has a lovely personality, she's calm, warm and nurturing, while also maintaining a very professional and high-quality experience. If you need waxing done, especially if you're considering a bikini or Brazilian, you'll love the experience Jackie provides.

It was my first time with Charmed Wax, and my appointment was with Angela. Angela has such a…read morepleasant energy to her! The experience was quick and easy, which show her years of expertise in the field. Not to mention, the decor and set-up was clean and so cute!

Paloma is that girl! She's been waxing me for a couple years now I started off with my under arms…read morebut now I don't trust anybody but her for my Brazilian. I love her professionalism. She's very kind, warm and makes you feel extremely comfortable. She is a knowledgeable waxer always gets the job done perfectly. A true professional!

Vanessa was wonderful, I highly recommend her! She made me feel super comfortable, and it was the…read moreeasiest brazilian wax I've experienced. She made it pain-free and quick.

Last month, I had my first ever waxing session. I decided to dive into the deep end and booked…read moreunder arms, lower legs, and bikini waxes. Sadly, the appointment was not with the owner. The water I had for that session seemed to misunderstand the booking and thought I was only there for 1 service. She was highly distracted and not very professional. When I got home, I had lots of hair still in those areas and a severe rash across my bikini area. I sent a message to the studio, asking to cancel my future appointment. The owner, Nichelle, responded swiftly. She listened to my complaints and gave me tons of advice on how to care for my inflamed skin. She also asked for an opportunity for me to experience her service, free of charge. Today was that opportunity. I am so glad I agreed! Nichelle is so much more professional while also being incredibly personable! She was so much more efficient, but also thorough and gentle! If you are new to getting waxes or need a new waxer, Nichelle has got you! (In case anyone is wondering, the other waxer I saw no longer works there!)

I can't say enough good things about Nichelle! From my very first visit, she made me feel so…read morecomfortable, safe, and welcome. She's not only incredibly skilled at what she does but also such a genuine and kind person. Nichelle takes the time to explain everything and walk you through the waxing process, which made me feel completely at ease. Her suite is spotless, sanitary, and absolutely adorable! I highly recommend her and she has a client for life from me !

Aaria is great! Smooth and painless laser hair removal. Fast and efficient! Never thought it could…read morebe so easy!

I've been to Hello Sugar before (particularly this location) and usually had good experiences, but…read morethis last visit was really disappointing. My original esthetician was great overall, but she accidentally missed a very small section on one side during my Brazilian. Mistakes happen, so I called and was told coming back to fix it would be complimentary. When I returned, a different esthetician saw me. The fix literally took maybe 3 minutes total, but instead of simply correcting the issue, she insisted the hair was still there because that area "isn't included" in a Brazilian service. I've been getting Brazilians for over 12 years and have never once had that tiny section intentionally left untouched..... just on ONE SIDE MIND YOU...so the explanation honestly felt dismissive and gaslighting....actually it didn't feel that way. It WAS that way. What made the experience worse was that after fixing maybe 10 hairs, she tried charging me $25 for a "touch-up" that was clearly correcting an honest mistake from the original appointment. The employee I saw around 1 PM on Saturday the 23rd of May seriously needs better customer service training. Customers come back when businesses handle small issues professionally and respectfully -- not when they're made to feel like they're wrong for pointing out a missed spot. Really disappointing experience this time. Train your employees how to handle this better and take accountability.

I couldn't be happier! Courtney did an awesome job. Truly, my best ever cut and color. She is…read moreknowledgeable and experienced. The entire salon is so welcoming and comfortable. Good vibes!! And a huge thank you to Courtney.

I went in for a color correction on a bad dye job I did on myself. You might say my hair was a…read moredisaster. I met with a consultant on a Friday and booked the appointment to fix the mess the next day. Melani did an excellent job on my hair. Color correction with bleach and foil, followed with a toner, then a cut and style. Fabulous job. I would highly recommend Melani.

My husband and I have done the couples massage/facial combo several times and had an excellent…read moreexperience each and every time. Therapists are on time, professional and communicative. Products used feel like good quality. The ambient room lightening and heated beds add to a luxury experience. I have also purchased packages for my visiting relatives and always recommend to friends. Will continue booking here.

They are amazing.... very clean and a cozy vive. I had a facial done and I was so happy with the…read moreservice ,they left me glowing. I will definitely be coming back on a monthly basis.

Great service, Mary did a wonderful job in my mani-pedi. It was a very relaxing experience even…read morethough they had lots of patrons, it was very calming inside.

We have noticed that walk-ins are welcome and quickly seated in this clean salon, as I found out…read morethe day I dropped by this mall for tacos. I have been here before - as a birthday gift from my husband and, later on, a treat from my daughter. I have always walked out with pretty feet or hands, which were handled with respect and care. I broke my ankle nearly a year ago and this was the first salon I trusted with my post-op foot. That massage was generous and I felt better than I have since I my injury. (Ask for Jenny.)

Bridgett is absolutely amazing! She's been waxing my brows for the last six years and she's the…read moreonly one I would let touch my face. I am so picky and she's patient, kind, and thorough. She really is the best!

I wouldn't trust anyone else with my Brazilian wax! Bridgett is friendly, professional, and…read moreextremely time efficient. I always look forward to my appointment with her!

Not just the what I went away with but the process itself! I don't do facials or hairs so it was a…read morespecial treat for me. I don't wear makeup or hairs done. The service was so professional and comfortable. Eyes are very important! I made another appointment for this weekend I'm sure looking forward to! Thanks for them and I recommend

My first lash lift and tint ever and I will definitely keep coming back! The tech was amazing and I…read morefelt so comfortable in the studio. The process is so relaxing; a treat in itself. I never thought my lashes could look this great and I can't wait to see how they look after continuing to get personalized care here.

Yoli is very professional and punctual. She is super friendly and knows what she is doing. She is…read moreusing soft wax which is more gentle than hard wax. Guess what is the best part?! She is mobile. Yes she comes to you.

Yoli transmites a relaxed atmosphere, creating a laid back waxing experience! Flexibility in…read morescheduling and she comes to your home! Don't hesitate, put your hairy worries in the hands of an experienced professional. -Client of 2+ yrs