1. Response Motors

    1. Response Motors

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    Mountain View, CA

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    Response Motors

    4.4 (49 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Response Motors

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Response Motors Photos

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    Reviews With Photos

    Gated 6-speed Gallardo

    In late 2022, I bought a 2006 Lamborghini Gallardo from Response Motors. I've purchased exotics from other independent dealers but this was my first time working with ResMo and I have to say it was a very pleasant experience. Unlike other independent dealerships, ResMo has an eclectic selection of rare vehicles. Case in point, my Gallardo SE was 1 of only 3 "gated" 6 speed manuals for sale in the US at the time. The ResMo staff are also car enthusiasts who are friendly, knowledgeable and yes, responsive. I worked with Yanni in Sales. Via text, phone & email, Yanni kept me current through the whole buying process. He even came in on Sundays (his usual day off) to meet me at the dealership. Alex, the Sales Manager is an industry veteran and has a wealth of knowledge. Fast forward to July '23 after a weekend of spirited driving the clutch went out (at least that's what I thought). ResMo also offers Service but I was hesitant as these are specialty vehicles. With a Lamborghini in the Bay Area your options are limited to paying a hefty premium through a dealer or waiting, in some cases months, for an independent Lamborghini mechanic to get you in. If you have stable of sports cars that may be okay but I keep just one exotic at a time & didn't want to wait. I had the car shipped to ResMo and after inspection the diagnosis was the clutch itself was fine. There was air in the hydraulic fluid which they swapped out & test drove a few times and that solved the problem. While they had my car in their possession, Melissa, Service Manager, kept me well informed using a innovative software platform that sends you text & email updates as well as the ability to authorize & pay for services from your phone or computer. At no charge the ResMo service team did a thorough inspection of everything else to make sure all is in good working order, including topping off fluids, checking tire pressure, etc. I'd braced myself for what I thought would be a large bill and was pleasantly surprised that it was a small fraction of that. Phew! Yesterday, when I went to pick up the car, it was so clean that it looked brand new! Someone had given it a thorough bath and minor detailing? --also "no charge" But before taking my car home I went to the shop in the back of the building to thank Nick, their lead mechanic. There I found Graham, the owner and all around great guy, working on a pet project GT3 - see story here: https://responsemotors.com/a-ruby-star-is-reborn/ Nick received a firm handshake and a 12 pack of Kona Beer for his excellent work! ResMo has made an outstanding first impression. They will continue to service my Gallardo and I'm confident my next purchase will be through ResMo. Yanni is already searching for my dream F355!

    the 2005 Porsche carrera S cab for sale was purchased for $37,250 and they are trying to sell it for 45,997. They have failed to repair the interior defects and want to sell it as is.

    Peter M.

    I purchased a 996TT from Response Motors (Graham) over a year ago and this company is top notch. There was absolutely no pressure and closing out the deal (and all the paperwork) was easy and quick. Prices are also fair. I've since brought the car in for maintenance and upgrades. The Response Motors Service team (Melissa and Nick) installed an aftermarket wing (with paint match), a couple of go fast goodies and everything is working as expected and looks great. They kept me in the loop throughout the upgrade process/maintenance. Thanks RESMO!

    997 or 991...
    Alex W.

    Yanni and Alex are the best! Got me into a 997 Manual with no headaches an a very straightforward purchase and inspection experience. Nick is also awesome on the repair side and I would trust him with any car regardless of make or vintage!

    Andy O.

    I found the dream car I didn't even know existed - Cayman R in dark blue with a 6-speed! Graham and company run a top-notch business. Everything in their showroom is amazing. Had the best first drive ever going back down Hwy 1 to San Diego after picking up the car!

    Purchased a 2005 997.1 S from Graham back in August. Best decision I made in 2019. The car only had ~60k on the clock and was immaculate inside and out. Graham took the time really check over the car and his engineering expertise allows you to really purchase with confidence that the cars he sells don't have frame damage or other sub-system component damage and are ready to go. He won't sell you something he wouldn't drive himself and the quality of the vehicles he offers shows that. He assisted with a few maintenance items as well on the 911 about 6 months post-purchase and I'm very pleased with the quality of the work and the effort they spent chasing a couple little things that were difficult to track down. His mechanic, detailer, and the rest of his staff are fantastic. These guys love what they do and just speaking with Graham for a few minutes you know he's a serious gear head who knows his stuff. This is the guy you want to work with if you're in the search for a well sorted Porsche (or other sports car, as he frequently has some non-P-cars in stock).

    BMW M5
    Alec O.

    I purchased a BMW M5 from Graham sight unseen and shipped it across the country. Graham was extremely helpful throughout the buying process, he took walk around videos, startup videos, additional pictures, you name it.... Buying a car out of state sight unseen is always a concern, but from my experience I would happily recommend Response Motors to my friends and family.

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    Page 2 of 2

    Ask the Community - Response Motors

    Review Highlights - Response Motors

    I purchased a 996TT from Response Motors (Graham) over a year ago and this company is top notch.

    Mentioned in 30 reviews

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    AAA Mountain View Auto Repair Center

    AAA Mountain View Auto Repair Center

    (38 reviews)

    I left my car there on a Wednesday about noon. It is now Tuesday end of day (6 days later) and I…read morecalled them 4 times over the last week (and left 4 voicemails with my return phone number) to find out status of my car which should have at least had the diagnostic by this point. No one picked up and there was no returned phone calls. I am just going to go in tomorrow and pick up my car and take it to another location. Update 6/30: It seemed the mechanics were fine, I'm sure it is a capable shop. I finally got a call on Friday (1 hour before i was going in to pick up my car to move it to another repair shop). The nice person who accepted my car let me know that they had completed the diagnostic. I told him I was just gonna come in and get it since it had been 9 days since i had dropped it off and couldn't get ahold of anyone there. Plus on my voicemail on Tuesday i had said to cancel the diagnostic. I picked up my car and took it to another place. Also worth noting... I responded to the yelp response below on Wednesday with screenshots of my call log and the address where i took it. I got no response from that email address, no phone call, no nothing. I suspect the problems with this place are one or more of the following: * They have a LOT of cars onsite. My guess is that they are accepting too many and we would all be better served if they didn't over commit and said no to some of us. * I am guessing there used to be someone who was in charge of answering phone calls and responding to voicemails and communicating with the mechanics. Now there seems to be no one dedicated to this (though maybe an overworked mechanic who is stretched too thin). On Friday the person i worked with seemed to have no knowledge I had cancelled my diagnostic 4 days earlier. * Maybe they have an automated system for responding to one star yelp reviews... and it is not being monitored anymore. * Maybe their phone system is down or misconfigured and they are losing phone calls and voicemails. * Maybe the owner (or office manager) is sick. I hope they get better if so.

    $60 for oil change vs 44.xx with code as advertised in AAA website…read more There was no place to enter in the discount code when booking the appointment. Feels like a bait and switch. There are 10$ coupons on the internet but was told found them too late. 1.5h to do an oil change. waited 25m for them to start for a 1pm appt while person was on phone. Used to be MPG repair. They do an inspection looking for high profit repair items they can talk people into like they look into carfax records and if they don't see maintenance records they come back with spark plug replacement, replacing radiator hoses etc. The classic stuff. From scotty killmer YT channel: don't fall for the spark plug scam. People forget when the last change was. If you forget take one off and look at it before deciding. OIl change DIY is $20. Toyota dealer sells oil filters for $5. Shocking it is that low. Alawys buy the wiper insert from the dealer, dont buy the entire blade from Costco. Big ripoff. The small piece of rubber you replace is a lot cheaper than replacing the entire blade. Not a fan of the AAA collab. Feel like am being used for profit optimization.

    Auto Headquarter

    Auto Headquarter

    (80 reviews)

    Kevin did Valve Clearance Adjustment etc on my car. As the work are inside of the engine, I cannot…read moretestify how they were done. But I do feel that the acceleration increased obviously after the job. Kevin also spent time to explain what engine oil I should use. Although I do not agree with him on that, I still appreciate his effort trying to help his customers. BTW, I got stopped by police due to speeding a few days after the engine job.

    Despite some of the 1-star reviews, I decided to give this shop a chance because it was close to…read morehome, appeared to have experience with Subarus, and had plenty of positive reviews. Unfortunately, my experience was consistent with a few of the negative reviews. I was able to schedule an appointment within two days for an oil change using the manufacturer-recommended oil, OEM brakes and rotors, an A/C recharge, and a tire rotation. When I arrived, the shop immediately gave me weird vibes. There were no other customers, and the office was dark, dingy, and messy. It didn't feel like a professional shop at all. When I picked up my Subaru Forester, I learned they had used 10W-40 oil instead of the manufacturer-recommended viscosity rating (SAE) I requested. Rather than addressing my concern, I received a long explanation about why the difference supposedly did not matter (it matters; look it up!). They also installed Akebono brakes and rotors even though I had specifically requested OEM parts. The A/C service was even more frustrating. Kevin told me he had performed a diagnostic and found no parts that needed replacing, so he recharged the system. However, the A/C still did not work. I returned to the shop after picking up my wife from work. Kevin looked at it again and told me the O-ring needed to be replaced. He asked to keep the car for several more hours or overnight, which I declined. Several other things raised concerns for me. I was quoted around $100 for the A/C recharge, but the invoice came to ~$160. After I questioned it, Kevin reduced the charge by $30. To avoid a 3% credit-card fee, I chose Zelle, but the shop's number did not work, so I was asked to send the payment to his personal phone number. I also received only a photo of the receipt because the printer was supposedly/conveniently out of ink. Every question is met with a long winded spiel, where it's made to be seen as helpful or knowledgable, and to affirm that you've made the right choice by picking them. To me, it's a waste of my time and it exposes their nonsense if you listen carefully. Kevin also told that my car's control arm bushing was cracking and needed attention. Because I had lost confidence in him, I took the car back to the Subaru dealership to undo his work (e.g. changed the oil with the manufacturer-recommended viscosity, a/c diagnostic and repair, exchange the brake fluid he added with OEM fluid, etc.,) and they also performed a multipoint inspection. They provided a video of the inspection and did not identify the control arm bushing as an issue. Overall, I spent nearly $1,500 and left with more concerns than I had going in. I should have paid closer attention to the negative reviews. By the end of the experience, I didn't want them touching my car again. I will not be returning. If you own a Subaru, I recommend looking elsewhere for a shop that knows these cars, uses OEM parts, and operates with professionalism and integrity. The shop offers no warranty for their work. Even if they did, I had already lost confidence in them and decided it wasn't worth wasting anymore of my time or dealing with the hassle.

    Yarnell's Service Center - Customer counter.

    Yarnell's Service Center

    (319 reviews)

    Yarnell's is my go-to mechanic shop. They are up-front about the work they do, they are good about…read morekeeping me informed about any surprises, and I trust them. They have been my mechanic for at least a couple of decades now!

    I've been totally remiss in only writing my first review of Yarnell's just now after being a…read morecustomer for at least 15y! This place gets 10 stars on a scale of 5! Time and time again, Rick (runs the front desk and I believe is the owner) and the rest of the folks at Yarnell's have provided our family of cars the highest level of customer service! If you have a Toyota or Honda (or Lexus or Acura), they are the go to place for whatever ails your car. (They do other makes as well, but specialize on Toyota/Honda.) The job gets done right the first time and for the right price. Just this past week, I had the (12V) battery replaced in my 2006 Highlander Hybrid along with the headlight restoration (now I can actually see the road at night!). When everything was done I asked Rick to come out and listen to something I heard in the car for the first time that morning. Turned out to be tons of leaves/debris coming in contact with the AC blower. He pulled out the old air filter lickity split and replaced it. "How much do I owe you?" I said, "No charge." he said. That's just one example of the several times he has helped/provided something at no charge. He's provided advice over the phone several times too! The day Rick decides to retire will be a sad day for all of Yarnell's customers. Yarnell's really understands what it means to serve their community.

    Response Motors - car_dealers - Updated September 2026

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