January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

They came and fixed my washer on time and got the job done professionally. I will use them again…read morefor rental properties and personal property as well.

We have used Appliance Care & Repair multiple times (oven temp not regulating, freezer not making…read moreice cubes, washer tub not spinning, etc.) and they have always been very communicative, helpful (patient with me!) and resolved our issues. They are very persistent in determining the cause of a problem, even when normal approaches fail, they will do everything they can to help resolve the issue. We really appreciate Kevin's (and his team's!) customer service and resolution approach and will be using them exclusively for all future appliance needs!

I had to have the Drumb rollers replaced on my Samsung dryer. I contacted appliance care and repair…read moreand sent a photo of the model number and scheduled the repair. Kenneth O. Arrived on time and got the repair completed in less than an hour. He is a real pro.

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

I called 3 times - they said they would send somebody - didn't show up and didn't call…read more I guess I can find somebody else to fix my dryer.

Family owned business with a great group of people that just the right thing because they want to…read morehave a positive impact on the community. The owner of the business helped me move a side by side refridgerator freezer (after hours) and we had to remove the doors of the appliance to get it out of the kitchen. Not an easy task, but they know what they are doing and they do it well. I would go to these people before calling anyone else. If they can't do it, they would find someone that can do it for you.

Called because the fridge wasn't cooling right. The tech came out, found a bad sensor immediately…read moreand showed me the issue. He had the part in the truck and swapped it out. Super polite and didn't leave a mess. Solid service.

I requested service and received a prompt response with a phone number to call. However, when I…read morecalled and entered my ZIP code, the automated system indicated that my location was outside their service area, despite both their website and Yelp listing my area as one they serve. I followed up through the Yelp chat to clarify the discrepancy, but the responses appeared to be automated, and I was unable to connect with a live representative. While I appreciate the quick initial response, the lack of a clear resolution and inability to speak with someone directly left me frustrated and diminished my confidence in moving forward with the company. It feels like my time is not of value to them. Look elsewhere, please.

I can't say enough good things about this company. The manufacturer for our oven was as unhelpful…read moreas humanly possible, yet our service manager (Cristina) fought tooth and nail for us to get our parts and get them quickly. All while handling everything under warranty. Owning a small business, they went out of their way to rearrange their service calls to get us help as soon as possible (on multiple occasions). This was also during the Thanksgiving holiday which made it even more difficult, but they still found a way to fit us in. Even when the manufacturer created more obstacles, they came out on their own time to fix the issue, simply to help us make things right. I rarely do reviews, but for exceptional service like this I think it's important for others to know that these guys are someone you can trust and count on to fix your problems. Please use them. They are a good business with good people both in their office and out in the service field.

We are very unhappy about their services. We were charged $427 for something they did not even fix…read more I would never call them again. We called them three times about this issue, they said they would call us back but no one called back. I do not recommend doing business with this company.

We've used this company before and weren't disappointed, this time instead of Michael, we worked…read morewith David. He was awesome, knowledgeable, and very professional. He had to replace a part because the part melted below on a gasket, never seen anything like it. Needless to say, he got it up and going again and I was so grateful, now I can catch up on my laundry. I WOULD RECOMMEND

These people are not worth 2.5 stars. They don't repair anything, they just tell you it will cost…read moremore to repair than it is worth without giving you an estimate to repair. The just want the trip charge. There repairman removed coins from our washing machine (which was working). After removing the coins, the washer would not work. He did not test it after he removed the coins before leaving. He returned to tell us that it was now a computer board problem. When I called the office, I explained the problem to the receptionist and ask for the owner to call me. I did this twice and he did not return my calls. Do yourself a favor and call anybody but them!

I had an excellent experience with Wright Appliance, and what impressed me most was their honesty…read moreand willingness to help -- even over the phone. My refrigerator suddenly stopped working, and I was worried I'd need an expensive appliance repair service call. I called Wright Appliance, and instead of immediately trying to schedule a visit, they took the time to walk me through some troubleshooting steps over the phone. The technician was extremely knowledgeable, patient, and professional, and explained everything in a way that was easy to understand. Thanks to their guidance, I was able to identify the issue and get my appliance working again without needing an in-home repair. That level of honesty and customer service is rare in the appliance repair industry. They clearly care more about helping customers than just making a quick service call. If you're looking for an honest, knowledgeable, and trustworthy appliance repair company, I highly recommend Wright Appliance. They've definitely earned my trust and will be the first company I call for any future refrigerator repair, washer repair, dryer repair, or appliance service needs. Outstanding customer service and integrity. Five stars.

Wow! What a difference! Previously called a local repair company and had a very negative…read moreexperience. Our washer was clogged with fabric softener, and Steven carefully and thoroughly cleaned it . He left my house clean where he worked as well. His communication and punctuality were great also. I really am so glad to have found him. You will not regret having him repair your appliance! The charge was $152 to come and do the work to clean all the tubing and receptacles. Worth it!

Niles was our washer tech. Despite all the obstacles thrown at us by whirlpool warranty, he was…read moreamazing. Professional, friendly and dependable. Will always request him for future repairs.

When you talk about price gouging, they live up to their word…read more The technician arrived literally to remove and swap out an icemaker 15 minutes and they charge $563.00 With a credit card fee $16.43 for processing. Price gouging at its best stay away!

Always on time. Easy to work with. Fair pricing. Reliable. Excellent follow up on requests…read more Zeus and Alex were both great. Will use again !!

I can't recommend Zeus enough. He came and diagnosed issue with the LG washing machine quickly. He…read morewas able to get parts quickly install was great and work completed was excellent. His pricing is very competitive and fair.