I've visited this store three times, and unfortunately, my experience has gotten worse with each…read morevisit. The first couple of times were just decent, though I did notice staff giving me odd looks. On my most recent trip, I came in with a bag of fruits and vegetables from another store. When I showed an older bald employee a photo of the item I was looking for, he pointed me to the section--only about 20-25 feet from the register. But before I could head over, he asked me to leave my bag at the front. I complied, but it felt unnecessary and unwelcoming. As I browsed, I couldn't help but notice that he kept his eyes glued to me the entire time, almost as if I was planning to steal a $3.98 strainer. It was uncomfortable and unprofessional. After later reading reviews from other shoppers, it seems this type of treatment isn't unusual here. Between the overpriced items and the poor customer experience, I've decided this will be my last visit. Hopefully management takes feedback like this seriously, because customers deserve to feel respected and trusted when they shop.

Well stocked and neatly displayed items. Huge selection of dishes from ceramic, porcelain to…read moreplastic. Prices very reasonable as well. Will be back.

Single old lady still enjoying a large shop now and again. The prices and products are great.read more

Indoor parking lot with security, plus plus points…read more Spacious, well lit, wide isles, clean floors Takes a few mins but found friendly helpful helpers So many selections so many brands No membership like Costco Bigger size of family size items for cheaper deals I have noticed and seen some soon to be expired items so be careful

Jetro is like the Costco version of restaurant. Here, restaurant owners can buy loads of food…read moresupplies to prepare food for customers. It's a huge warehouse and you probably can find mostly essentials. The membership is free to get, but leave them to restaurant owners since they and their employees have to be cooking up hours and hours, which will end up food products being used by a lot. They may want your information about your business to prove that you're a restaurant owner. Maybe this place is not just for them but for also other non-restaurant businesses that mostly need those type of supplies. If you don't feel that Costco or other similar places don't give you enough to maintain your business, then this is a good place to go to since quantity or even quality amount is much higher here.

No. Long lines and slow cashiers. Don't care at all about customer time…read moreThey need more cashiers and a little customer service. It's a big 0

Bad services, no smile, no friendly. All cashier look angry all the time. What's wrong with this…read moreplace?

February 2026 On the second day of Lunar New Year, I…read morevisited your wholesale location in a festive and sincere spirit. I had prepared red envelopes to express appreciation for your hardworking staff, reflecting our long-standing business relationship. Upon arrival, I was pleased to see that your company had arranged a small buffet for employees. The warehouse staff were polite and exchanged festive greetings, creating a positive atmosphere. This reflected well on management and is worth acknowledging. However, an incident that followed severely disrupted what had been a pleasant morning. I must clearly identify that the staff member involved is the senior female employee from the back department responsible for vegetables senior lady ! This day she was standing their cut pork for customer and employee! she refused to provide proper portions to my employee, who was waiting in line appropriately. Instead, she directed her to take leftover scraps filled with excessive bone fragments. When I calmly asked for clarification, this staff member responded with a cold, impatient, and hostile attitude, demonstrating a complete lack of professionalism and basic respect. My employee feels like homeless need get her food ! As long-term customers and fellow business owners who consistently support your company, we expect fairness and respect, particularly during a festive occasion meant to reflect goodwill. As business operators ourselves, we understand that management culture directly affects reputation. What we witnessed today raises serious concerns regarding internal service standards and supervision. I respectfully request that management review this matter seriously and reinforce professional training to ensure equal and respectful treatment for all customers moving forward.

Whoa I had driven down this road many times but totally missed glances over here. Maybe I looked…read moreonce but thought it wasn't for the public. You see US Foods is one of the big wholesale food distributers that restaurants big and small use. They will deliver big loads of goods whether food or supplies right to the restaurant, usually on pay terms so no cash is handled. And for busy restaurants this is a must, as they constantly need raw goods coming in weekly if not daily. This is the first time I saw a 'US Foods' store. I think they took over something else. But it is a big store/space where almost everything is in bulk and/or wholesale form. For the home cook there is really nothing here that would fit their needs/kitchen unless you like to buy in bulk. 20 - 50 pound bags of beans, sugar or flour is usually just too much for an average Joe to carry to the car, let alone store in a home pantry. But if you like to entertain/cook for a large group like a big birthday, a bbq outing or big holiday get-togethers, then this place may serve you a purpose. I browsed one day and got a good feel for the place and here are my observations. If you go into the fresh produce area or the meat/dairy areas, you will have to go into a refrigerated room. The whole room is about 35 degrees so if you go in there in shorts and/or a t-shirt, then you will not be able to stay in there for too long. Produce not really extensive but you will be able to find some basics. Some things are in cases/big bags but not everything. Actually lots of things in smaller packaging like 2-3 pounds which is doable for a home fridge/usage. I'd say the offerings here are somewhat similar to what you could get at Costco. Meats are a mixed bag. Lots of processed meats like deli meat in whole form. Lots of cheese too but much too bulky for a home fridge. There are pork and beef but all in big/whole chunks. Nothing will be cut into steaks. Big packs too like minimum 10 pounds or more. But if you're cooking for a big group, you're gonna need a minimum of 10 pounds so this may be a draw for me. The bad is for the beef selection, even though the pricing did seem good, there is no 'choice' grade. They use 'select' grade here, which is a notch down from choice. But if you're just braising or slow cooking then this grade would be just fine. Costco only serves 'choice' grade or higher so theirs is more premium. Pork is fine here, I got some pork tenderloin in 2 packs, which is one of the smallest packages I saw, ideal for home usage. Good selection of restaurant ware. Pots, utensils and storage containers. This is a big draw for me as I love restaurant quality storage containers. They are sturdy, with tight lids and many are stackable. These are even hard to find at Costco and Smart and Final. On a weekday morning there is zero traffic here, complete opposite of Costco. Now this is more geared towards restaurants, but knowing if I can get something here or Costco, I will choose this, as the parking and ease to get in and out is an amazing asset to me. I was gonna give them 3 stars for not really being friendly for home usage but given those certain occasions where I'm cooking for 10 or more people, then this place will get a heavy consideration. And drum roll please******no membership card needed. Open to the public. **cymbal crash**

Today I purchased a box of oranges at CHEF'STORE in San Lorenzo for my natural juice business…read more Before purchasing the box, I inspected it and found several spoiled oranges, so I replaced them with good oranges from the same product. When I got to the checkout, an employee named Eloisa questioned why the box was so full and informed me that the store had cameras, suggesting that I may have added extra oranges. This made me feel unfairly suspected and embarrassed in front of other customers. The box contained 82 oranges, which is within the range stated on the receipt (72 to 86 oranges per box). At no point did I take any product without paying for it. I was disappointed by the way the situation was handled. As a customer, I expected to be treated with respect and professionalism. Additionally, when I later called the store to explain what had happened, my call was disconnected before I was able to fully express my concerns. I hope management reviews this situation and ensures that customers are treated fairly, respectfully, and based on facts rather than assumptions.

Sad. Just sad. I'm sure it was once highly sought after. From past photos it looked promising but…read moreitems seem to be in disarray and the place looked more like a flea market. To be fair I came looking for dishes...none to be found.

Came to look for some replacement Corelle bowls that we broke. Unfortunately, they didn't have any…read moreof the ones I need, but Eddie was nice enough to gift me 8 sauce dishes I wanted. If you need something and don't mind washing something that is secondhand, this is your place for dishes and glasses. I didn't look at their appliances or other items but I saw some pretty gigantic pots and other cooking tools that looked like industrial Instant Pots and blenders. As people have to tighten their budgets, it's not a bad option to check out if you can make it to Hayward and Eddie was really nice!

Best restaurant supply in San Francisco Francisco if you ask me. Incredible collection, great…read morevalue, and price prices.. but they do not mess around you break it you buy it/ no returns. Make sure you get everything correctly packaged impact so you don't go home with chips on your nice new bowls./plates. My favorite things here are the wooden bowls. I have them in all the sizes and I have a set of 20 and it's what I use for entertaining in the backyard and I can put them in the dishwasher. I highly recommend them.. also a great place for kids plate where bowls, flatware, chopsticks, etc. And don't get me started on the tea cups tea kettles they've got it all great place for birthday gifts and holiday shopping as well! Thank you kamei!

If you need anything for your home kitchen or even a commercial kitchen or restaurant, this is the…read moreplace to go. There were rows of cute and stylish bowls, plates, saucers, etc. They even had the metal dishes Korean restaurants use for their banchan and the fryer container for serving fries. They had the cute sauce squeeze bottles that you can pack in your lunch. Most notable for current trends is their matcha bowls, whisks, whisk holders, and matcha spoons. They accept card and cash

This is the best restaurant supply store in the bay area for home cooks for both selection and…read moreprice. 1) the home style cuisinart food processors have small motors. They aren't designed for making baby food, almond butter from almonds or grinding frozen meat into paste for making cha lua or hotdogs. Can smell the burning electric motor smell from home appliances. This smell is toxic and emits cancer causing chemicals. The commercial appliances here don't have that problem. Costs more but you have equipment which fits the task. 2) The home pizza ovens which are popular require peels to get the pizze in and out of the 800 degree oven. They sell both metal and wood versions. The pizza stones for home ovens are much cheaper here than Amazon because it costs more to ship heavy items and AMZN adjusts the price to reflect that even though shipping is "free". Prices better than online and you can see the quality of the product. They have both 16 and 12 inch sizes for peels, etc.. The newer lower cost electric/gas home pizza ovens are 12. They have bread baking pans and detroit pizza pans in stock! No need to go online to get them. The long handles for pizza peels make them unattractive for shipping. If they are shipped then price is 2x of what you see here. 3) Cutting boards, they have the fancy John Boos wood cutting board considered by many to be the best made to cheaper and lighter bamboo boards and poly ones. All come in larger sizes. Not the smaller sizes sold in costco. Much better variety here. Same comment as above for pizza stones. Cheaper than online because heavy items are expensive to ship. Will never get a sub $50 price for a large cutting board online but you can here. 4) Kitchen utensils, heat proof spatulas, long handled stainless steel soup spoons, slotted spoons; stainless steel serving tongs, thermometers, everthing 1/3 - 1/4 the cost of williams sonoma with more useful design like longer handles for deep stock pots. WS doesn't sell long handled spoons. spatulas, because most home cooks have cheaper small pots and skillets. 5) steamers, they have larger sized bamboo and stainless steel steamers for making dimsum. The Asian markets have a limited selection of steamers and WS or costco will never sell steamers. Designed for Asian cuisine. Steaming much healthier then other forms of cooking. 6) Glassware, they have the larger Picardie, 16oz+ in stock! They don't break. Most RS stores only sell cheaper imitations but they are the same price and the Picardie glasses here and lousy quality. 7) Plastic serverware; they sell larger dimension plastic serving platters; good for parties or home use. The larger ones made of porcelain are too heavy and difficult to store. They only go up to a certain size because of cost. Recently most serverware is more than 100-300 each because of inflation. They see reduced sales because of the increased prices and most places are transitioning to not carrying these higher cost items.

Excellent selection and friendly knowledgeable service. I have shopped here several times. Home…read moreCook