We just had to say goodbye to our goose of 16 years. As hard as this was for my wife and I Paws…read moreinto Grace made it very nice for us. The doctor that came to our house was exceptional and was just amazing in such an emotional time. We were crying most of the time and he was so patient with us. He let me carry goose to the car and she looked so beautiful and at peace. For the life of me I can't remember his name because we were crying but a truly great human being so thank you. I think both my wife and I want to go this way when it's our time hopefully many years from now. But again thank you guys so much. Jason & Dana Berget

Couldn't have asked for nicer people to help us with our dog crossing the rainbow bridge. Every…read morecall was answered compassionately and made me feel that my dog would be in good hands. Dr. Benson was wonderful and allowed us the time we needed to be comfortable with the process. When Josh came to transport our girl I knew he would be gentle with her during her journey to cremation. Thank you for making a very difficult time a bit easier.

I'm sorry to say this is the second time ( in 20 years ) we've had to bring a cat here to be put…read moredown, but they were very good and compassionate about it. We drove there at 1am in the rain and had high hopes she would pull through, but the X-ray showed a terminal issue and the outcome was inevitable. We appreciate the compassion and professionalism of the staff, especially so late at night. Would highly recommend. My only complaints: 1) No airflow in the two rooms off to the side. Not so bad if you're only in there for 15 min but after an hour, you have to open the door just to breathe. 2) The TV in the lobby is too loud. The people working the counter can hear YOU through the glass partition, but are not aware that your ears are competing with the TV just to hear what they're saying back at you. Another customer came in just after us with a dog whose eye had popped out of the socket. :-( They also had difficulty hearing anything from the counter staff thanks to that TV. Maybe a nice, quiet video loop of relaxing/calming scenery, flowing water, etc.? I can't hear over David Attenborough's voice and that's saying a lot since he's a fairly soft-spoken guy.

This is the worst animal hospital we have ever been to. We…read morearrived around 10:00 PM with our dog, Peanut, who had been having bloody diarrhea all night and vomiting blood. When the staff spoke with us, his response was dismissive and showed no compassion. He even asked if bloody diarrhea was our only concern, despite us clearly explaining how serious her symptoms were. When I described Peanut's symptoms to the front desk staff, she immediately tried to assume it was a seizure, even though that was never part of her symptoms. After 45 minutes of waiting, the staff told us the doctor was ready and asked us to hand over Peanut. We were confused as to why we couldn't be present for the initial exam, but we complied. Another 30 minutes passed, and when we asked for an update, we were told the doctor was with another patient and Peanut was "next." Then Peanut vomited blood again, so she was taken back immediately and again we were told she was next. We waited another hour, and by this time it was 12:30 AM with still no care provided. At that point, we were frustrated and concerned for her safety, so we decided to leave and find another urgent care. We found WAG Animal ER, only 8 minutes away, with the same $100 exam fee and no wait. The difference was night and day. The staff there was kind, compassionate, and professional. Peanut was seen by a doctor within 5 minutes. And the Dr even called us 3 days later to check on her status.

Losing a beloved pet is extremely difficult, and I'm so grateful we found West Coast Pet Memorial…read more When we brought in our beloved feline, Ashley welcomed us with open arms. She was incredibly warm, compassionate, and patient, guiding us through every step of the cremation process with genuine care. During such an emotional time, her kindness made all the difference. Don't let the exterior of the building fool you. From the outside, it looks like a simple building along a busy main road, but once you step inside, it's beautifully decorated, warm, inviting, and feels homey. They also offer a wide variety of thoughtful, personalized keepsakes and memorial options to honor your pet in a meaningful way. We dropped off our pet, and by the very next day we received a call that she was ready. The process was handled with professionalism, respect, and compassion from beginning to end. What stood out most was that it truly felt like a caring mom-and-pop business where every family and every pet matters. I can't recommend West Coast Pet Memorial highly enough. If you're facing one of the most difficult days as a pet owner, you'll be in caring, compassionate hands.

I honestly don't know who is more at fault here , the vet/VSH that referred me to West Coast Pet…read moreMemorial, or West Coast Pet Memorial itself for using language that I feel is extremely misleading. First and foremost, "individual cremation" is not actually individual cremation. It is partitioned cremation. "Private" is what I would consider truly private. The distinction is incredibly frustrating because the word "individual" naturally implies that a pet is cremated separately, not simply separated or partitioned from other pets. I had to put my dog, Winston, down on Wednesday. I specifically told the vet that I wanted an individual cremation, not a communal cremation. I then paid for what I believed was an individual cremation through the Eternal Memories website--not West Coast Pet Memorial's official website. Scam #1 . Nowhere on the site I used did I see that individual meant partitioned. I only discovered what was actually happening because I wanted to know where Winston was in the process on Friday. Had the company provided updates like other pet memorial companies do, I probably never would have known. Once I found out, I spent the entire weekend worried and praying that they had seen my email and would not cremate him until I could figure out what to do. Because the company was closed for the weekend, I had no way to get answers. I was literally considering picking Winston up and taking him to Sorrento Valley Pet Memorial, which sounded like a much better option. They offered truly private cremation, at approximately the same price, without the confusing terminology. They also offered the option for me to be present and actually watch the cremation. At that point, that felt like the only way I could know for certain that the ashes I received were Winston's. I know I was not in the right headspace . Monday morning, I finally received a call telling me that I could pay an additional $120 to have a truly private cremation. At that point, I honestly didn't have the energy to fight anymore. I had already spent days worrying about this and had come to terms with the fact that what I wanted for Winston might not be honored. I am incredibly disappointed by this entire experience. The terminology and pricing should be completely transparent. I received Winston's ashes in a "beautiful" blue bag, but will always have the doubt it's not Winston.

They are very caring and understanding. Presented an awesome…read morepackage, with my Bryson in mind. Thank you so much. Terri

I recently lost my baby girl Coco-Bear in Jan 2025. It was devastating to me and my family. I…read morewanted to give Coco the best cremation ceremony I could afford. The staff were sweet, patient and kind. She helped guide me through my selection and the pricing. When everything was said and done it came to about $382. They allowed me time to say my goodbye in a private room. Allowed me to take pictures. Allowed me time to process my loss. I honestly felt Coco was handled with the best care. I could have gone with other less expensive options, but with this place I knew they treat animals like they treat humans.

There really are not words to express my appreciation for Justin and Robin! I'm so grateful for…read moretheir kindness, compassion, tenderness, patience, efficiency, and for helping me to send my 20 year old kitty off to the rainbow bridge! So grateful! I highly recommend their caring and compassionate service!!!

Everyone knows how difficult it is to put your beloved pet down, thank goodness for Robin and…read moreJustin. From the first phone call on they've been amazing and helpful. Justin did not rush us when it was time, just let us have our time with our pet. Robin is amazing behind the scenes from booking appt until the end. Cannot recommend "Always with us" more! Thank you both for the love and care of Tank

Words can't describe how grateful I am for the experience I had with Peaceful Waters after the…read moreunexpected passing of my 3 yo cat. The staff was exceptional. Each team member was supportive and transparent each step of the way during a truly isolating and stressful time. I wasn't with my cat when he passed and his remains weren't released to me until 10 days later. Luckily, Peaceful waters was prompt in picking up baby Toto from the humane society the day I needed it. They then handled the process of allowing my baby to thaw for the last visitation. I was so relieved because I don't know how I would've handled that process on my own. My baby Toto looked so peaceful and appropriate for viewing during the visitation. I received ample visitation time, was allowed to bring my own flowers, and other adornments. Logistically they sent all communication on time and respectfully. When I received the final memorial items they even provided duplicates (nose resin) as to not waste any material used on my baby. They truly understand how important each memory of your fur baby means to you. My heart felt so at peace after our final goodbye, my sincerest thank you to the people at Peaceful Waters for making it possible. Whether you are someone who is simply wanting aquamation for your pet or are like me, and needs the extra services and support during a heartbreaking and confusing time, I highly recommend Peaceful Waters.

Peaceful Waters Aquamation has been taking care of my furbabies cremation services for the past 3…read moreyears. They are available 24/7 and very reasonable with pricing. What makes them stand out the most is their level of professionalism, compassion, respect, and kindness. Thank you for taking care of our furbabies & helping us through the years.

My wife and I have used their services for many years. After she passed away, I continue to do so…read more The people there are sympathetic and friendly. They are always willing to help.

I had a tiny kitten relinquished to me on Monday this past week. Unfortunately he was very skinny…read moreand even with vet care, love, and food he did not survive. My son and I called over a dozen places today to seek help with cremation services for our little kitten. This place was the only one with reasonable pricing and a huge heart for what they do. I was in tears naturally when my son and I arrived to drop off the kitten, the staff were warm and patient. They met me at where I was emotionally to make everything so much more calm during an unfortunate situation. We will miss our "Lil' Petey" but we will forever be grateful to Sorrento Valley Pet Cemetery for their heartfelt help with saying goodbye to such a sweet little kitty. I HIGHLY recommend this location to anyone seeking empathetic after-care services for a deceased pet. Thank you from the bottom of my heart to Diego and Gerry, you were angels for me and my son today!

Both of my cats have been patients at HRAH since they were young and we've always had a wonderful…read moreexperience with all the vets and techs on site, especially Sydney, Jaclyn, Dr. Myers, and Dr. Grindle. You can tell the entire staff are true animal lovers and care deeply about their patients. Thank you HRAH team for your amazing continued care!

Dr Meyers is extraordinarily patient, empathetic, knowledgeable, and treats my dogs as if they are…read moreher own. She's incredibly smart too! I am so sad she is working less with patients- but so excited that she can grow the business to offer care to so many other animals and their owners! The office is top of the line, totally remodeled! It looks very clean, clinical and has an amazing front desk staff to answer questions and process the visits. The two veterinarians that I've met are not Dr Meyers, but they bring their expertise and experience. It's different, but such a nice combination of skills. Between all of them - the care is top notch. Jessica is still there and my dog LOVES her so much! He barks for Dr Meyers or Jessica each time. He knows how much they love him. I've been taking all my pets there since they first opened (almost)! Never have a complaint. Receive expert care and I feel like my babies are in excellent hands. Thank you so much Dr Meyers and staff for helping my pets have a long, happy, life!

We have 2 cats; one very sociable and the other is truly a scaredy cat. Our scaredy cat came to her…read moreon the second day and follows her around wanting her loving petting. Highly recommended for scaredy cats

MJ is an amazing person and pet sitter. We've used her for over a year and she is so tolerant with…read moreour problematic , high anxiety and hyper retriever mix , Champ. He's a handful and over 110 lbs. MJ does so well with all four of our large dogs. Feel so very lucky to have found her!!

My soul dog, Atlas, was diagnosed with an aggressive cancerous tumor of his upper jaw and sinuses…read morein December of 2025. Atlas was 13yo, and I made the difficult decision to decline the invasive treatment options available. Instead, I vowed that Atlas would live out the rest of his days with peace and joy, never stepping foot in a vet clinic again. Peaceful Veterinary Care allowed me to keep that vow to Atlas by giving him a calm and dignified passing at home surrounded by his favorite people. From the kind and empathetic staff answering my questions over the phone to Dr. Rose's professional and compassionate bedside manner with Atlas and me alike, everyone at Peaceful Veterinary Care is truly in service of the families they care for. The day of Atlas' passing was beautiful and bright, so we all went out to my backyard where Atlas could feel most comfortable. We were not rushed in our goodbyes or grief, and the entire process was quiet and calm... I am so grateful that I had the opportunity to plan those arrangements for my dearest boy. He deserved nothing less. I will add that I initially chose Peaceful Veterinary Care because I was especially interested in their aquamation services. I knew that I wanted Atlas' ashes, but I also wanted a more environmentally responsible option than traditional cremation. Atlas' remains were ready in one short week, and they even included a beautiful clay paw print and a small collection of fur. The loss of a beloved family pet is profound and devastating. The services offered by Peaceful Veterinary Care honor the sanctity of those deep bonds, allowing space to truly celebrate the life and love shared.

My final gift to my dear Maya was to let her go in the most peaceful stress-free way I could…read morearrange. I was so happy I picked PVC over the other services I looked at. Dr. Cheng came to the house (on a weekend) and she was extremely kind and professional. The whole process was peaceful for both Maya and myself. I was grateful to be at home and not in a busy public vet office. Thanks again to Dr. Cheng, she made me feel so comfortable and gave me lots of space to say my goodbyes. I give my highest recommendation.