Same results as previous review dated Jun 11, 2017. Poor communication, twice the price, poor…read moreservice, seemingly heartless with no concern for family during a sad time. Instead of cremains at their Kent location where we started, I was told to go get them myself in Green, an hour and a half trip, or pay $100 to pick them up in Kent, and they had no intention of helping with any of that. Getting them in Green is a big problem because you have to make an appointment for only when it suits them, just between 9 and 3 which is bad enough for people who have a job but their availability to meet you is so limited it makes date and time choices way too restrictive.

Very impressed with Mitch. He went above and beyond in helping us. I also appreciated Donna's…read morekindness.

I came to the Portage Marble & Granite "at need" as it's called, due to botched memorial project by…read moreother renowned, local company. I had been welcomed with nothing but a high degree professionalism and respect to: my problem, my time and my money. Old school at its best! One of empathic advisors, Sean A., not only lead my project from A-Z , but enlightened me on specifics of the offered materials, its performance under the elements, and above all, of warranty that the Portage Marble & Granite offers on their final products. I wholeheartedly recommend the company because they gave me peace of mind in time of challenge. M.W.

From the owner: Capturing the Spirit of a Life…read more The ability to create one-of-a-kind monuments is what makes us the leading experts in the area. Our highly trained and caring memorial counselors listen to every story. We are among the few monument centers with the skills and artistry to work directly with you to prepare a custom memorial unique in design style and architectural character. With the help of our new state-of-the-art computerized design system, you will have the ability to view your memorial as it is being created. It is our goal to help you create a highly personalized memorial for your loved one no matter how simple or elaborate it may be.

As far as local cemeteries go, Homeland is significantly cleaner and well maintained compared to…read moreother burial sites. Although the very back of the lot is a bit of an eyesore (you can clearly see into the houses surrounding the property) it's nothing a few trees couldn't fix. The layout is spacious and offers plenty of room if you have a large family attending services, the graves are clear of any unwanted debris & it is surprisingly quiet considering it is off of two main roads. There is also a plot booklet to help you find a specific grave (although this could use some repairs)and navigate the cemetery easily. One of the things I liked about this cemetery is that although there are a number of gravestones that are broken (due to age), they are nicely stacked against the base of the gravestone. I cannot say that I have seen the same respect & care at other local cemeteries.

Donovan Funeral Home in Mogadore provided our family with so much compassion and support as we…read moremaneuvered our way through the loss of our loved one. James and the staff were extremely professional in all aspect of planning, preparing and making certain that we, as a family, were taken care of during the worst day of our lives as we said goodbye to our loved one. We would highly recommend their professional service when a family is in need of making final arrangements for a loved one. The Baddeley Family

I cannot recommend Donovan funeral home enough. They were helpful, caring, and considerate during…read morethe unexpected passing of my mother. They put our minds at ease and the presentation was flawless. It is so nice to have a local establishment that truly cares about you and your loved ones in this difficult time. Thank you James for your great service. The Bowers/Rutan family.

Took my Grandfathers money and never ordered his casket . My grandfather recently passed and my…read morefamily had to pay again for a different casket for him. The previous owners scammed him out of his money ! It takes a special kind of greedy scum to do what he did to our grieving family as well as numerous other families!

They took my money for a headstone and when the new owners took control they told me my money was…read moregone. they tried to sell me pre paid opening and closing of the graves. Needless to say I didn't give them $2800. Sent them packing. I have 2 grave plots there I will never use. Swindlers.

My mother and I went to Heritage to set up her and my father's cremation plans. Everyone was so…read morekind, caring, and helpful during the process. When my mom passed the staff who came to get mom were beyond compassionate and respectful. Also, when doing her obituary online, they were so accommodating and made sure my mother's wishes were met every step of the way. The entire staff made sure we were happy with absolutely everything. They also make you aware of everything they are doing along the way. By the end you felt like you were talking to friends who truly cared for your loved one. There are not enough words to express how thankful I am that we went with Heritage Cremation and Burial Society. They are a true blessing to work with. Thank you! Hilary

Everyone at Heritage has been exceptionally helpful and knowledgeable. They have anticipated all of…read moreour needs and fulfilled all of our expectations. We cannot thank them enough.