This review is only for their accounts payable or billing department. In April of 2025 we had a major roof leak over a unit in our complex. The bid was $4,184.90 which the HOA board agreed to and the work was done. The homeowner was happy with the work but fast forward to a year later and they now send the actual invoice for payment claiming they forgot to send it. That is so unprofessional and whoever is in charge of their accounts payable or billing department should be fired in my opinion. This completely threw off our April monthly and annual budget for 2026 as the HOA board was under the impression this was already paid. However, our property management company can't pay an invoice when they never received one to begin with. Needless to say, our HOA association will never use them again and according to our property manager, this also happened with a couple of other HOA association's she manages and she will not use them anymore as well. read more

We had an unfortunate fire in our condo building and our HOA had hired restoration RX to do the demo work. We had highly considered them to do the overall remodel but we were in a time crunch and they were booked up so we went with another contractor with the remodel. Nonetheless, our experience with Restortation RX was nothing short of great. Sergio was VERY responsive during his time at the unit during the demo and dry wall process. They were also very responsive after their work was completed. Our insurance company was trying to deny our claims with the renovations and Kevin and Sergio were very helpful in providing all the paperwork we needed to file the claims with the work they completed. We've really appreciated how much Kevin & Sergio even AFTER they were done with their project with us. If their calendar was available sooner, we definitely would've used them for our remodel as well! read more

The building that is Ocean Point Condominiums at 4667 Ocean Blvd, San Diego, California experienced a fire sprinkler main pipe failure. Many units were flooded by the failure. Our unit 112 did not have any visible water nor any water stains in the unit. This was confirmed by our property manager who was at the unit hours after the failure occurred. And, then again a couple of days later. There were two companies involved with our unit. Restoration RX and CVE (Central Valley Environmental). It is my understanding that Restoration RX performed the water intrusion inspection and CVE demolished the interior of our unit. It is my opinion that Restoration RX provided no conclusive evidence that justified the demolition of our unit. Restoration RX used a small handheld moisture meter for their inspection. In my opinion, the technician provided photographs of areas alleging the presents of water that did not exist. For example: the technician showed the moisture meter testing a cabinet toe kick board as if there was water there. This toe kick board clips on to the legs of the base cabinets enclosing an air space under the cabinets. If there was actual water here it would have been visible on the floor below the base cabinets. There was no water here. There are several other examples of his work ethic I can provide if requested. I was told by Ryan at Restoration RX that they hired CVE to demolish our unit. Apparently, both parties used a code to access our property that was initially provided for the water intrusion inspection. This code was given to them by our property manager. Our property manager, La Jolla Vacation Rentals CA, claims they did not authorize continued access to our property and that they did not authorize any work, demolition, in our unit. CVE did not have authorization demolish the interior of our property They removed the drywall in the living, Dining and all the lower cabinets/countertops. CVE did not contact us, the owners, about the work they planned to do in our property. CVE did not have a contract with us, the owner, nor did they have a contract with anyone else. California state law requires contractors to have a contract with their clients. This did not happen. Although the condominium association's insurance company paid for most of the rebuild of our, CVE damaged several items during their unauthorized demolition of our property that the insurance company did not cover. The major items were the microwave ($539), two decorative light fixtures ($650 materials and $700 labor) and our project managers time ($250) dealing with the CVE representative (totaling $2,139). CVE paid $525 and they claim this money is to cover all the above listed damage costs. However, it is obvious that they are short $1614. In light of the blatant lack of proper written documents, it is CVE is to pay for their damages at a minimum. I have been emailing and calling CVE to take care of this issue for months. At this point, they are not returning my calls. I have left three messages for Ryan Cebulski, who is the manager of the superintendent, Manny Delgado, who ran the demolition crew in our property. It is my opinion that these people have little respect for the damages they caused at our property and do not care to follow the laws of California state contractors board and should be punished accordingly. For me, I just want to be paid for the damages CVE caused that were facilitated by Restoration RX. read more

I love Restoration RX. They're a small company and can move Immediately on any loss you have. It's not just their promptness but there quality of work is second to none. I highly recommend you call Kevin and his team when you have any type of loss because you won't be sorry. You'll be happy you called the best! read more

Restoration RX is wonderful! There was extensive water damage to our kitchen and floors while we were out of town. Kevin and Adrian kept us informed of every step of the restoration process via text, pictures and phone calls. Being 2 states away made this more stressful than if we'd been in town, but they both responded quickly to our questions and concerns - from dry out to the finished remodel, the work was done as quickly as possible. Their suggestions about flooring, cabinets and countertops, coupled with experience and expertise, gave us a kitchen better designed and more beautiful than the original. All of the seams in the kitchen countertops match up perfectly and the design makes better use of the space in the small area. Overall, the kitchen and new hardwood floors look gorgeous. We cannot rate RestorationRX highly enough. The Andersons Seattle/San Diego read more

When a pipe recently broke in my home and caused water damage to both walls and flooring I was fortunate enough to be put in contact with Kevin and the Restoration Rx team. The urgency, attention to detail, and diligence that the Restoration Rx team demonstrated helped to turn the remediation and reconstruction process into a straightforward and expedient return to normal. I feel so thankful for the level of professionalism and courtesy that the Restoration Rx team extended to me throughout this process, and I would highly recommend their services to anyone who needs honest guidance and a rapid response. Very impressed. read more

I had the privilege to work next to this amazing company on a flood! They went above and beyond to ensure their customer was taken care of during the whole project! I will definitely be referring this company to any one I know read more

We can't say enough for the great remediation work done by RestorationRx. Kevin is great to work with and his team are dedicated, experienced and timely in every way. Everything was done efficiently and expeditiously. With his knowledge and experience, Kevin took the panic out of the project and restored a healthy environment quickly and per his projected timeline. We are so thankful for all their help! read more

Prompt, professional and tidy work. Daniel walked us through his findings, showing us what was affected from the mold damage and what his protocol would be from start to finish. There was plastic up the whole time to keep the area isolated, so we didn't have any problems with breathing any of the construction or mold dust. When the plastic came down, their work area was impressively clean! We also opted to use Restoration Rx to rebuild the damaged areas, which came out better than expected. Definitely give these guys a call if you have mold damage! read more

Kevin and his team were fantastic. I was purchasing a home and was in escrow, the mold inspection found small traces of mold in a bathroom vanity. As a first time homebuyer, I was leery of the prospects. I called around to several mold remediation companies. Almost all of them wanted to send someone out to inspect the damage, and came back from inspections telling me how I would need to rip out the vanity and break some drywall. I spoke to Kevin over the phone, sent him the mold inspection report, and he came back with a fair and reasonable quote compared to his peers. Moreover, he even told me about all of my options, and how the damage might not be as bad as feared. Once I purchased the home, Kevin came by on time, assessed the situation, and finished the job promptly under budget! I have only positive things to say about Kevin and his team, they really delivered. I have had to work with several contractors since purchasing the home, and this was hands down the best experience I had! read more

I deeply appreciate all that Restoration Rx has done for me and my family. After a week of rain, I realized that mold was growing on our bedroom ceiling. I told my property manager, and she asked Restoration Rx to help us with mold abatement. I notified them after we moved everything out from the mold-infested room, and José immediately came and began working to remove the mold. He sealed the work area with plastic sheeting, so that the mold would not spread throughout the house. He also went through the trouble of putting plastic sheeting on our carpet (outside of the work area), which I especially appreciated as someone who is Asian. José completed the whole process in 4 days, which was a lot quicker than I expected-- especially since our whole ceiling was covered in mold. Not only did José complete the process in such little time, but he also left the work area extremely clean when he was finished. I'm impressed with Restoration Rx's prompt, professional, and neat service; I'm really glad that my property manager asked this company to help us with our problem. Thank you! read more