This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

It is very difficult to know what direction to go when you suspect there is mold at your property…read more I am so happy I found Aaron and Pure Maintenance AZ. I had them out earlier this year to treat my home and Aaron was just a great guy to work with. He is so responsive, really cares about what he is doing, for his customers, and is truly honest in his work. We found some additional issues at our home recently and have been experiencing symptoms which left us feeling like we needed Aaron back out. I called him and explained our situation, he came out The Next Day! Re-treated our home and ran additional tests. I would not hesitate to work with Aaron again in the future.

Jerri is the best. Honest , reliable and hard working. It's great to see this technology taking…read moreoff. They came right out, showed empathy then we did a treatment. House is clean and smells great.

I contacted this restoration company for an urgent issue and was very satisfied with their service…read more They arrived on time, were knowledgeable, and most importantly addressed the immediate concern I had. They also provided a clear short-term plan to mitigate further damage as well as a thoughtful long-term plan for full restoration. Odyssey was professional, communicative, and helpful throughout the process. I would confidently recommend them.

From the owner: Dryrite Restoration is a dedicated water damage, mold remediation, and asbestos removal company…read moreserving the Phoenix Metropolitan Area. With over two decades of experience in emergency restoration, our responsive and experienced team brings unmatched personal attention and quality craftsmanship to every project, backed by our commitment to integrity, reliability, and exceptional customer service available 24/7/365.

I have called Roto Rooter twice over the past three years. Both times, they came out the same day,…read moresolved the problem quickly and completely, and the technician was so nice and helpful. (In 2024, we had Jose.) We are actually dealing with roots getting into and blocking a sump basin (we have a rare Arizona basement home), which as the company name suggests is their specialty, and they have been fantastic. They said the roots would probably grow back, and when they did, RR was my first call.

Horrible. Said…read more30-45 minutes, which turned into closer to 2 hour arrival. Only to have some foreign service technician who spoke terrible English, which he tried to use to persuade me into spending $400 to unclog a sink. Said it would be $2600 to replace a totally unrelated water-item in an attempt to make $400 for unclogging a sink sound more reasonable. They are crooks that will try their hardest to take as much as they can from you. Absolutely horrible, do not use unless you are fine wasting your money.

I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

A disaster from start to finish. Our hallway and bathroom were left without a ceiling for weeks…read more Live electrical wires were left exposed and were later tucked back into the ceiling without being properly addressed. The wires were tested and confirmed to be live. This was an extremely concerning safety issue. We had to get a 3rd party electrician come and secure it before continuing to close the ceiling up. Communication throughout the entire process was extremely poor. We had to call almost every day trying to get someone to come back and finish the job. Dan was rude and condescending during our interactions. The AC contractor they sent came out, looked at the ceiling, and left about 30 minutes later without doing anything. During another visit, my ceiling was cracked when he went into the attic. The damage was eventually repaired, but there were multiple charges that were not clearly itemized, so I could not tell whether the cost of that repair was covered by the company or ultimately charged to us. What should have taken around two weeks ended up taking over a month. Based on my experience, I would not recommend this company. To make matters worse, payment was sent by check through certified mail. Months later, we were contacted again and told that they had never been paid, despite the payment having already been made. I'm leaving this review because I believe other customers should know about my experience before deciding whether to hire this company. Between the lengthy delays, poor communication, live electrical wires, unclear charges, and later dispute over a payment we had already made, this was an extremely frustrating experience from beginning to end.

Carpet Chris did a fantastic job stretching my wrinkled carpets. From the start, his responsiveness…read morewas excellent--he replied quickly and made booking straightforward. His attention to detail is remarkable. He is incredibly meticulous, taking the time to ensure the tension, seams, and tucks are completely flawless. He settles for nothing less than perfection. His pricing is highly competitive and honest, with no hidden fees. Furthermore, his customer service comes with real integrity: he guarantees his work and will return to fix any issue for absolutely no extra cost if the job isn't completely perfect. I highly recommend him for anyone needing carpet stretching.

I found Chris through Yelp and so glad I did. I had carpet that was torn up from the tack strips in…read moretwo rooms due to water saturating the carpet along the perimeter walls. Chris responded promptly and came out to put the carpet back in place; stretching, trimming, smoothing around corners and in the closet, as well as fixing two areas in which we had to cut the carpet to pull it back after the saturation. It looked great afterwards, as if nothing had happened. Overall, a very easy and pleasant experience and we would definitely call him again if in need.

Unified Restoration was sent out by my insurance company after my water heater sprung a fairly…read morelarge leak flooding my garage, laundry room, kitchen, and dining room. I was a little apprehensive that they were going to be looking out for the insurance company's best interest rather than ours. That was not the case at all. Amrit was so great at explaining how the claim process works and making sure we were taken care of. His patience with my million questions put me at ease and they did a great job with making sure everything was dried out and would advocate for us with the insurance company when they wanted to pull the fans and dehumidifiers early. Amrit was always available for calls / texts and would check equipment daily to ensure things were progressing smoothly. I loved the transparency, honesty, and expediency Unified Restoration provided and would highly recommend. Thank you, Amrit & team!

Provides prompt and excellent sevice with constant communication to water damage restoration at our…read morehome.

Stan was able to come out the next day and take care of each of the items. Great job! Highly…read morerecommend!

I hired Stan with StoneRidge Home Improvements to do a bunch of handy work around my home and it…read moreturned out to be one of the biggest mistakes I have made in awhile. After obtaining quotes from several other companies, Stan's hourly rate seemed competitive and he also had a few 5-star reviews on Yelp. After reviewing them, it seems people have hated him for simple small jobs. When I submitted the request through Yelp, I submitted pictures and provided a detailed description of what was needed: installation of door hardware on cabinets, a TV stand, and a chest of drawers, assembly and installation of a fandelier, adjustments on my dishwasher and refrigerator, and relocation of an electrical outlet. After submitting the Yelp request, Stan contacted me through Yelp and we scheduled a phone conversation where I explained everything to him. He stated what his hourly rate was. On Monday October 16, 2023 I text messaged Stan to ask how many hours he thought it would take to complete all the work and he replied with, "A few hours." On Wednesday October 18, 2023 Stan arrived at my house at approximately 10am with just a drill in his hand. He stated that he needed to go back to his truck to get more tools. I'm not quite sure why he didn't arrive with his tools ready to go, other than to milk the clock and drive up the cost. I showed Stan the kitchen and explained what needed to be done. I also had him install a knob on a dummy "drawer" by my kitchen sink. Now, on my kitchen cabinets, the owner had installed knobs, so one hole was already drilled. All Stan needed to do was measure 6" from that hole, drill, and install the pull. With the hinges, those holes were already drilled and he just needed to install a soft close hinge over the exising one. Other companies I obtained quotes from said this work would take them 1-2 hours. I work from home so I left the door unlocked for him and went upstairs to get back to work. About 90 min. later I went downstairs to check on him, thinking he'd be almost done. When I went downstairs I saw Stan was only about halfway done and several of the pulls were crooked. I also saw his tools laid out right on top of my granite, not on a towel or drop cloth. I did not see a level, template, tape measure, or blue tape displayed and it seemed he was just eye-balling things. I pointed out the crooked handles to him and he tried to say that it was because of the shadow. I ran upstairs to grab my level and showed him that several were WAY off. How do you show up to someone's house and drill permanent holes into their expensive cabinets and not measure or use a level to make sure things are straight?! I find that to be highly unprofessional! --It gets worse-- A little before 1pm, he still wasn't done (after three hours) and he said he had to leave and pick up his son and would be back in about an hour. About 75 min later he arrived back and got back to work and finished the kitchen cabinets and bathroom cabinets at around 4pm. Yep, 5 HOURS TO INSTALL PULLS AND HINGES and more than half the work was already done for him! Not to mention, he said ALL the work would take a few hours and he didn't even get to the other 7 things on the list. HE ALSO CHARGED ME FOR THE TIME IT TOOK HIM TO CORRECT HIS MISTAKES! I find this to be an extremely poor business practice and highly unprofessional. Additionally, THE KNOB ON THE DUMMY DRAWER IS NOT CENTERED because he didn't measure anything and it looks awful. Lastly, one of the kitchen cabinet doors doesn't shut and is way higher than the one next to it. Several of the kitchen cabinet doors are not level and he told me he would level everything. How do you level something when you show up without a level? He also left a huge mess for me to clean up, saw dust was everywhere and he said he'd clean up. I am EXTREMELY DISAPPOINTED and do not recommend this business at all. I attempted to work this out with Stan and he offered no reasonable resolution. I have to hire another handyman to fix his work and complete the rest of the work that he didn't get to. He purposely milked the clock as 5 hours to install cabinet pulls is a complete and total rip off. Plus he charged me to fix his mistakes, which is not right. He is not equipped for this type of work and was grossly unprepared not having basic tools like a level, a tape measure, and blue tape to mark things. His response below is full of a bunch of inaccurate info and mistruths.

Great customer service. There was a slight mix up in time but was happy with the way the situation…read morewas handled and the way the carpets turned out. I had them cleaned about 5 weeks ago. Thanks again!

Dan is the man!!! Came over after typical business hours and…read moreworked hard to figure out the best way to dry up our carpets. The cause and source of the water was not easy to determine, but he worked hard to help figure it out. I'm so grateful we called Carpet Medic. Hopefully we won't have any other carpet rescue needs, but if we do I'm so glad to know who to call. I'm looking forward to having them come out and do a routine clean on all my carpets. I know they will look and feel brand new!

Did interior repair work. I did have to call back and remind them painting the wall was included…read morein the insurance estimate and amount I had just paid them...al.ost $600 just to paint one small hallway wall which I think is a ridiculous amount. I asked if I could just get a refund of that amount abd I'd paint it myself but was refused.

I had a pipe break in my upstairs bathroom which caused sewage water to leak through my kitchen…read morelight fixture. Yuck! I was in a complete panic when ADT Restoration showed up. From the moment they stepped foot through my door they were calming me down. They basically said that they were here now and everything would be fine. They walked through my house and showed extensive knowledge right away. They talked straight to the insurance company for me and I knew they were going to get the job done right. They put fans up to dry out my house on the first day and saved my home from mold! I cannot say enough about ADT Restoration! They are amazing. Randy, Trevor, and Dustin thank you so much for all that you do. Life savers you are.