I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

A disaster from start to finish. Our hallway and bathroom were left without a ceiling for weeks…read more Live electrical wires were left exposed and were later tucked back into the ceiling without being properly addressed. The wires were tested and confirmed to be live. This was an extremely concerning safety issue. We had to get a 3rd party electrician come and secure it before continuing to close the ceiling up. Communication throughout the entire process was extremely poor. We had to call almost every day trying to get someone to come back and finish the job. Dan was rude and condescending during our interactions. The AC contractor they sent came out, looked at the ceiling, and left about 30 minutes later without doing anything. During another visit, my ceiling was cracked when he went into the attic. The damage was eventually repaired, but there were multiple charges that were not clearly itemized, so I could not tell whether the cost of that repair was covered by the company or ultimately charged to us. What should have taken around two weeks ended up taking over a month. Based on my experience, I would not recommend this company. To make matters worse, payment was sent by check through certified mail. Months later, we were contacted again and told that they had never been paid, despite the payment having already been made. I'm leaving this review because I believe other customers should know about my experience before deciding whether to hire this company. Between the lengthy delays, poor communication, live electrical wires, unclear charges, and later dispute over a payment we had already made, this was an extremely frustrating experience from beginning to end.

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

Avoid at all costs. It has been over two years (26 months) since the work on my bathroom should…read morehave been completed and they have still not given me back the money they have stolen from me and from the insurance company. Here are the cliff notes: -Referred to salt water restoration by a family friend that has referred a lot of business their way. -Get insurance approval and the work begins. Bathroom is torn apart, toilet removed and drywall is put in. -All monies from the insurance company are released to salt river restoration. I literally handed the person in charge of the job a $5k check. -Company keeps telling me they cannot complete the project because they have not been paid. -I keep sending proof of the payments including proof from the insurance company and my bank statements over and over. (Only monies not paid out are $500 that were to be paid by the insurance company once the work was complete) -Keep being told over and over they cannot find the money. -Talk to representative at the company (this is after two years) and threaten legal action. -Money is all of a sudden found. -Tell them I expect all of my monies returned as I will not be doing business with them as they blatantly lied to me about not having my money and have made myself and my wife feel like liars when they literally were sitting on our money. -Find out the person in charge of the job was fired because of this situation. Did he pocket the money and this is why it wasn't found? -Have continued outreach to the representative that keeps telling me he is taking the issue up to his executive team with no answers. -Threaten legal action again along with letting them know I will be going to the BBB, the insurance company and getting my lawyer involved. And here we are today...Two years without a finished bathroom with an exposed toilet opening. I have been beyond patient with this company and have asked over and over for them to do the right thing and give me back my money as they are holding it hostage. The only work they completed was putting up some drywall. I am fed up and will now start sharing my story everywhere I can.

My project was unique and unknown if they could help. They came out anyway and determined there was…read moreno damage to correct but the sitting water needed to be removed. Chris said he needed to remove the water despite there not being a restoration project. Chris was genuine in his concerns and removed the water. It is clear that this company actually cares about the job they do and the people they help. I hope to never have to call them again but if I needed a restoration company in the future- salt river restoration would be my first call. The propery manager for my rental homes will also be adding Salt River Restoration to my profile to my profile for first choice companies. It's hard to find companies that actually care so I hope this review helps others. Big thank you to Salt River restoration and Chris!

Took 18 months to complete job. Lied about compensation. Treated horribly by some Laura person. Do…read morenot hire them do not trust them

The following review is directed towards Envy Packout crew members Aiden, Blake, ​Jason and Ioane…read more This amazing crew came in professionally packing up belongings of ours​ and communicated all that they were doing during item removal. To our surprise, we returned home to find our items returned back to the exact location prior to packout removal. Not only that, everything was returned intact, dust free and clean! They were truly the kindest and most helpful during what was a stressful situation. I cannot recommend them highly enough and folks five stars is not enough​

Nothing worse than your AC going out in this AZ Summer heat. We contacted Forever Vent for a…read moreservice so we can prevent a future catastrophe. Mike and Zak were great! They didn't mind our annoying pets running around the house. They were respectful of our entire home, including it's occupants. I was kept informed along the way with live information and photographs. In the end, they didn't try to sell me a large service that I didn't need but instead explained how the things we needed would give us the peace of mind in the years to come. They even cleaned EVERY dusty vent plate in the house. Definitely something they didn't have to do but they have pride in their work and completed the job with care. Thanks!

It is so rare and uncommon to receive excellent service these days, anywhere. From anyone. Not so…read morewith Ceclan Curtis, Jesus, and his very focused, concentrated crew with immaculate attention to detail. After this project was complete, we felt that we got way more than we expected or paid for. Well worth the very reasonable price quoted us, and then some! Arrived precisely at time promised. Worked in extremely hot temperatures in the direct sun, over 100 degrees already early in the morning. Persevered all day through the most punishing conditions. The finished product is a beautiful finish delivered. To say our house looks brand new from top to bottom and everywhere in between, is no exaggeration of the truth. We are very pleased with the outcome. Look no further than Curtis Coatings for your next painting project. They are the Best! Forget all the rest!! Gary and Shannon, Phoenix AZ

Everyone I interacted with was very friendly , helpful and professional. When we needed someone to…read morecome out and assess water damage , they sent someone out within hours. I was very grateful for and pleased with the services I received . Our plumber is the one who recommended Zona and I can see why .

We had a fairly small water leak in our home that damaged the drywall (2 rooms, back to back) plus…read morea kitchen cabinet and carpet. After reading reviews I contacted Zona for the rebuild portion of our project. They were absolutely awesome! Worked with our insurance company, kept in contact with me throughout the whole process and everyone they sent did quality work! Very clear and up front about pricing and timelines. Would definitely use them again!

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had…read morefound some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work. Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

Michel did a wonderful job cleaning our vinyl tiles and carpets. He was very responsive and tried…read moreto fulfill our needs as much as possible. The pricing was quite transparent and reasonable. I would definitely use his service again in the future.

Michel performed carpet cleaning and dryer vent cleaning at our home in Arcadia today. He was…read moreavailable within a few days of booking which was awesome! He was way more thorough than our previous cleaners and took time to talk me through his process. I would 100% recommend him!