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    ReSupply

    1.9 (210 reviews)
    Open 8:00 am - 8:00 pm
    Updated 1 month ago

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    Response time

    3 hours

    Response rate

    100%

    Services - ReSupply

    In-state moving

    Community Service/Non-Profit

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    $130 to "donate" this item to GW who are in cahoots with Resupply.
    Ambi N.

    I'm going to start off by saying, I've been a long time donor of stuff and buyer of stuff to Goodwill for decades. Lately, I'm a bit put off by some of their practices & ridiculous prices. Partnering with Resupply is one of them. Absolutely, do not use Resupply as all they are is a middle man for contracting out another local junk hauler to take your stuff to a Goodwill. They do the hard sell stuff by saying they are veteran owned. I'm all for supporting vets but not if a vet Corp is going to try and rip off people- especially many who may be older customers on fixed incomes trying to get rid of stuff & don't have family to help them. I signed up about 5 days in advance for removal of a single headboard (complete with hardware to attach to a frame). Resupply actually lists "headboard" on their requested items page. I was given a time window of 8am to noon on a Saturday. I had made appt for elderly parent, even allowing for 1 hour of error. The morning of, I constantly checked for updates. At 11:45am- I was told ETA is 12:00 to 2:00pm and that was an estimate. About 1:00 pm they show up when I was just about to leave. The guys from the junk hauler told me, Resupply communicates at a bare minimum with them. I had the item neatly wrapped up and ready to go. The guys tell me that there's a possibility that Goodwill won't accept the item bc it's only a headboard not a complete bed with footboard and rails. Huh? Lots of people only have headboards attached to their bed frame. They said that Resupply would then charge me an additional $100 for a recycling fee. I was already being charged $15 for booking fee, $99 for the item and then more for gas. $130 to donate a single headboard in good shape. Additionally, when I tried to update the pick up with photos or instructions, the Resupply website was a dud and wouldn't let me. Then they go thru this whole sham of texting for customer support and you get no reply for hours? HERE's the Kicker: Goodwill shares profits with Resupply. So if they say they'll take your donation but then it's magically denied , you get charged a $100 "recycling fee." ONE BIG NON-TRANSPARENT SCAM. Just call your local junk hauler to take your stuff away for a flat fee. Donate your nice stuff to smaller charities you love the cause. I'm over Goodwill at this point. I've been supportive bc in my area they employ many people who would be unemployable. Im glad I was here to help my mom with this "donation." I didn't tell her I was paying for it's "donation" bc she would've said no. But I was tired of moving it around in her garage and I didn't have a big enough car with me from out of state to move it. Do I feel great about paying $130 to "donate" an item? Absolutely F'n not & I will absolutely never donate to Goodwill again or recommend anyone ever use Resupply. They're nothing but a greedy corporations at this point.

    I have been haggling unnecessarily for over a week with a total of 7 Donor Support people at ReSupply to get a $100 refund on a total bedroom set donation. I paid them $459 (including a charge of $160 for mattress and box spring). I am wondering if this donation pickup business is a scam ? I was told by the local partner here in Danville California that I would get back $100 if both were accepted by a local charity. Habitat for Humanity accepted both the mattress and box spring and one other piece. I have been asking for a fair deal, just give me back the $100 your pickup partner told me I would receive if the mattress and box spring were accepted by Habitat (for resale and a profit for H4H). After a week of back and forth, a dozen emails to/from seven different people (in Boston ?), I got half of what they should have paid. My advice from this experience: DO NOT USE RE-SUPPLY for charitable donation pickup services.

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    27 days ago

    James & Griffin were awesome from Haul Brothers..professional and quick! Protected the walls and front door with padding...great service!

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    Kathleen H.

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    2 months ago

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    12 hours ago

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    13 days ago

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    Daniel D.

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    1 month ago

    James and Zach were awesome! Super easy to work with and very professional! They loaded our things with no issues in record time!

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    Daniel D.

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    26 days ago

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    Daniel D.

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    13 days ago

    Gauge and Griffin did an unbelievable job they were efficient they're quick and I would definitely hire them again.

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    Daniel D.

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    13 days ago

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    Daniel D.

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    2 months ago

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    Daniel D.

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    2 months ago

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    Daniel D.

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    1 month ago

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    10 days ago

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    Daniel D.

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    20 days ago

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    Kathleen H.

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    2 months ago

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    27 days ago

    Griffin and James were fantastic with communication, very professional and courteous. These friendly guys deserve a raise.

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    Daniel D.

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    4 months ago

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    2 months ago

    The crew was quick and professional! They arrived on time to grab our donations! There was zero hassle!

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    9 months ago

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    10 months ago

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    13 days ago

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    Daniel D.

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    2 months ago

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    5 months ago

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    1 month ago

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    1 year ago

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    2 months ago

    The guys were punctual, pleasant and helpful. I would definitely call upon ReSupply again.

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    Daniel D.

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    3 months ago

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    7 months ago

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    1 year ago

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    Page 1 of 6

    ReSupply Reviews in Other Languages

    Ask the Community - ReSupply

    Do you supply (sell) my information to other companies? I received a call wanting to know if I was selling my home 30 min. after scheduling a pickup.

    Hi there, thank you for asking! Don't worry, we do not sell your personal information. You can find our privacy policy at resupply.com if you'd like to review everything in more detail.

    Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

    Don’t See Your Question? Ask Away!

    Review Highlights - ReSupply

    Griffin and James were fantastic with communication, very professional and courteous.

    Mentioned in 6 reviews

    Read more highlights

    Seven Moving

    Seven Moving

    (292 reviews)

    I've moved many times over the years, and I can honestly say this was the best moving experience…read moreI've ever had. Seven Moving was outstanding from start to finish. The team was incredibly professional, reliable, efficient, and respectful throughout the entire process. A special thank you to John, Eric, Yerdos, and Zhamshid. They were an amazing crew. They worked hard, handled everything with great care, and were impressively clean and organized the whole time. They made what is usually a stressful day feel smooth and easy. It's rare to find a team that is not only hardworking but also kind, trustworthy, and pleasant to have around. I highly recommend Seven Moving to anyone looking for top-quality movers. Truly the best team I've worked with.

    I've moved more times than I've wanted to in the last seven years, and these were the best movers…read moreI've had. I was especially grateful they didn't spam my inbox or blow up my phone after I requested a quote online - they absolutely respected my communication preference of no phonecalls please. I was also relieved they didn't make me fill out a complete, room-by-room inventory of what I needed moved. They charged a very reasonable flat hourly fee based on how many movers I requested (I went with three, which worked well). I was a little nervous that they didn't take a deposit - were they really going to show up?? but not only did they show up (and on time), they worked so quickly you wouldn't have guessed they were getting paid hourly. 10/10, would recommend and will rebook next time I have to move (hopefully not soon).

    ReSupply - movers - Updated May 2026

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