I've been a patient at this office for over 10 years, but unfortunately this will be my last visit…read more I purchased a one-year supply of contact lenses after being told multiple times by the front desk staff that I would receive a $400 rebate. The cost of a full year supply is significant for me, but based on that information, I decided to move forward with the purchase. When I later went to submit the rebate, I discovered it was only $250. I contacted the office to address the discrepancy and was very disappointed with how it was handled. I was told it was not their responsibility, and the receptionist was extremely rude, dismissive, and unwilling to acknowledge the mistake or even offer a simple apology. While I didn't expect them to undo the purchase, I did expect some level of accountability or customer care. I followed up with an email to express my concerns and was completely ignored. It's incredibly frustrating to be misinformed about something that directly impacts a costly decision, and even more frustrating to be treated so poorly when trying to resolve it. Because of this experience, they have lost not only me as a patient, but also my husband. I would not recommend this office based on their lack of professionalism and customer service.

Loved my eye exam appointment here. Ill qualify it by saying I had 3 vaccine shots the day before…read more(yes I know, what was I thinking) and was feeling less than stellar and the entire staff was super kind and thoughtful. My appointment with Dr. Yaz (Dr Yazdanmehr Emetisse) who is full of that kind of empathy you wish every physician had, was full of grace, she chatted with me - i direct commercials and I showed her one I did for bausch and Lomb which she loved - and made me feel very comfortable, gave me an in-depth assessment of my prescription choices and never pressured me for any kind of purchase. They are my new go to eye care solution!

I recently saw Dr. Hirji for treatment of narrow angles and had laser peripheral iridotomy…read moreperformed. I had an excellent experience with her and her office. Dr. Hirji is extremely professional, knowledgeable, and compassionate. What stood out most to me was how well she listened. I had been dealing with symptoms for a long time and she took the time to really hear my concerns and explain what was happening with my eyes. She also set very clear and realistic expectations about the procedure and the recovery, which I appreciated. The procedure itself went very smoothly, and I felt very comfortable in her care. Her staff and office were also very well organized. They were upfront about the length of appointments and scheduling so there were no surprises, which made the whole process much easier. If her office were closer to my home (it's a 24-mile drive and roughly an hour each way for me, longer if traffic is backed up), I would absolutely continue seeing her long term. I would highly recommend Dr. Hirji to anyone needing a glaucoma specialist.

To Whom It May Concern,…read more I am submitting this formal complaint/grievance regarding the ongoing delays and lack of adequate care surrounding my cataract removal treatment. My initial referral appointment took place in March 2026. I then returned twice in April 2026 for additional diagnostic testing and to complete required consent forms. Despite complying with all requested appointments and documentation, I was informed on May 6, 2026, by Alicia that there is currently no available building or facility to complete the cataract removal procedure and that approval has not yet been obtained through my insurance. This ongoing delay has become detrimental to my overall quality of life. My vision impairment continues to affect my daily functioning, independence, safety, and emotional well-being. I am deeply concerned that this matter reflects a lack of urgency, empathy, and proper coordination of care. The prolonged postponement of medically necessary treatment feels neglectful and has caused unnecessary stress and suffering. I respectfully request immediate clarification regarding:* The current status of insurance authorization* The expected timeline for surgery approval and scheduling* What actions are being taken to prevent further delays in care I also request that this grievance be formally documented and reviewed by management, patient relations, and any appropriate oversight department. Thank you for your prompt attention to this serious matter. I look forward to a timely resolution and appropriate follow-up. Sincerely, Bobby Strong

I went her based on a good friend's recommendation. Dr Tannenbaum told me she thought, with the…read morepurchase of $10K lenses (Vivity) , that I would have near 20/20 vision after her performing cataract surgery. Far from it. I now have to wear glasses for distance. Never in my life did I ever have to do that. I have different vision in both eyes. All she gave me was excuses as to why I don't have the results she expected. She even went so far to say I didn't need glasses for distance. I just needed to try harder to see the eye chart. When I demanded them she said "ok but they're going to be minimal". 2 years after the surgery and dealing with her denial I finally went to my own optometrist. He said you need stronger distance glasses. I told him she wouldn't give them to me. He gave me the CORRECT rx and I can finally see distance again. She talks too fast and evidently did my surgery too fast too. I would never recommend this office.

A Center for VisionCare is a very professional and caring office. Dr Tannenbaum has been our eye…read moredoctor for the past 30 years and she is very knowledgeable, kind and a great listener to your eye problem. She explains procedures and recommendations clearly. From the Front Office Staff to the Back office staff. Thank you..

Michael Khoury & Associates, this branch located at Costco in Burbank. Called a day in advance to…read moresee if I could get in for an overdue eye exam, and they were and to fit be in, which was great. Showed up at my slotted time and was immediately greeted by Stacy, sorry if midspelled how she may spell her name. There were three other people waiting, so I filled out my form and they were ready for me. Daisy, also amazing, sat me down and did the intraocular pressures before I was seen by the doctor. The whole process maybe took 15-20 minutes from walking in the door to being finished? Daisy and Stacy were phenomenal up front and doctor was very professional and personable. Would highly recommend the for your eye exams

Excellent service. Dr Gregorian is beyond awesome I was…read morevery worried about my eye and she took pictures of it and was immediately able to tell me what was going on and put my mind at rest Thank you!!!

I had another very unpleasant experience with Dr. Feinfield. One of my eyes was very irritated. It…read morefelt like there was a foreign object and was excessively tearing. The doctor knew I was working out with heavy weights - we had discussed it when I had my cataract surgery. He asked me if I was working out with heavy weights. I told him I was. As I am getting older I am trying to maintain my muscle mass. He told be to stop. I questioned his idea of lifting light weights for many reps. I told him that current studies said that was a waste of time. This is when he became nasty. "I obviously don't know what I'm talking about. I've only been doing this for 30 years." Ironically I injured my bicep just after that and had to take two months off from weight lifting and my eye didn't improve. I changed ophthalmologists. I went to see an associate at Dr. Colvard-Kandavel's office. A large, well run office. The doctor I saw there, as well as Dr. Colvard, said my weight lifting had nothing to do with it.

Dr. Feinfield did my upper & lower Blepharoplasty (eyelid) surgery in March of 2020 (just before…read morethe pandemic shutdown, so I had plenty of time to heal & not go out in public). I wanted a natural appearing surgery, which Dr. Feinfield accomplished. I have always had hooded eyelids, & don't have a problem with it. My issue is how heavy they've gotten with age. My only regret is not doing it sooner. Additionally, Dr. Feinfield was always reachable and addressed all of my concerns. I highly recommend him!

The rudest most CONDESCENDING,UNPROFESSIONAL CLASSLESS person I've EVER encounteted in my life. He…read morespoke to me ad though I was a child . I would NEVER recommend him to anyone I love. When I arrived he asked me how I was doing to which I replied fine. He responded with "If you're fine, then what are you doing here?"I thought he was playing but I soon realized that he was actually serious!I told him that I was just being cordial and things just went downhill from there. All throughout my exam he was NASTY RUDE. I'm a disabled vet (100%) and two different doctors at the VA told me that I had a tear in my retina When I asked him about the tear he got very rude and informed me that he saw no tear and kept reminding me that he was a doctor and that he saw no tear so that I shouldn't be questioning him.I was merely asking a question but he choose to be RUDE when he answered me.Every questio I adked was met by a condescending ,rude, and Nasty answer.Uncalled for.I was told twice by VA doctors I needed eye surgery to repair a tien retina.I was told in 2024 by a female doctor and once again this past August of 2025 by a male doctor. When I told him that my eyesight from my right eye was very blurry he just said "You need glasses"I told him that the VA doctor in August of 2025 would not recommend or suggest glasses because after the required surgery my prescription and bidding would change but he did not want to hear that and said "I'm going to make an appointment to see you again in 2026!

My mom was referee to Dr Meallet by her ophthalmologist for her cataract surgery. We went in for a…read moreconsultation and really liked him. His office is very organized and we haven't had anything but positive experience. Wait time has always been short and appointments were easy to make. She had her surgery on 3/3, her one day follow up on 3/4 and one week follow up on 3/11. Her surgery went very well and we are so grateful for him to do a good job on my mom's eyes. I would recommend Dr Meallet for sure and I really like his calm and humble demeanor.

I have written a review for Dr. Farid Eghbali previously, this is a review for Dr. Koroush Eghbali…read morewho did my cataract surgery. I am extremely pleased with all aspects of my experience. The Dr. is extremely capable as well as empathetic. Every aspect of the procedure was clear to me. I am pleased to offer a recommendation for Dr. Egbhali, both hé and his brother are excellent.

I had a really bad experience here. I was misdiagnosed with a cataract when in fact the Lense of my…read moreeye had torn off. Some months ago I started to lose vision in my left eye. I made an appointment here. I told them my symptoms, rapid loss of vision, extreme pain and sensitivity to light. When I went in it was mostly fine until I saw the doctor. I had mentioned pain and light sensitivity. He shone a flashlight into my eye and I was struggling against the pain to keep my eye open. The doctor showed a complete lack of bedside manner. He said "Cmon man you need to open your eye!" and became increasingly frustrated. It was physically impossible to keep by eye open normally with the light being shone into it tears were running down my face and all was an impossible blur. After a few seconds he threw his arms up and said "you have a cataract, yup" We then handled exit paperwork. I had a sneaking suspicion Dr. Eghbali botched the exam as he was totally frustrated and unprofessional. So I went to a normal optometrist hole in the wall for second opinion. I was given a priority referral and am now scheduled for my operation. Dr Eghbali's diagnosis was incorrect and wholly irresponsible. His mis-diagnosis could have led to a permanent loss of vision for myself. I was very lucky. Do yourself a favor and avoid this place.

Full disclose, this review is regarding my experience only ordering glasses, no optometrist visit…read more TLDR: I got what I needed, but will keep looking for a different place for my family's needs. My toddler daughter needed glasses and we already had a prescription from her pediatric Ophthalmologist. I was searching for a place closer to home that carried toddler frames, because the recommendations from her pediatric Ophthalmologist at the Dohney eye institute in Pasadena were all in SGV. I called New Vision specifically asking about frames for my 20-month old and after being satisfied with their answers, made an appointment. However, their selection was disappointing and they didn't have the strap-on toddler frames, as I was told on the phone. I went with the only viable option reluctantly because I wanted to get the glasses and didn't want to waste more time. I gave them the prescription (in paper form) and they had trouble with their scanner so told me they'd give it back to me when we picked up the glasses. I asked if my daughter needed to be present, and they said yes. When glasses were ready, they texted me at 3:48 Friday asking me to make an appointment, and said they were closing at 4:15 and reopened on Monday. Had I been notified even a couple hours earlier, I could have rearranged my schedule instead of waiting until Monday. So that was disappointing. Finally when picking them up, my daughter tried them on but they didn't really do anything else so not sure why my daughter needed to be present or why I needed to make an appointment. And they also didn't have the paper prescription that I had been promised. The person giving me the glasses made zero effort and just told me how easy it is to request it again from the ophthalmologist office. I obviously know this. This just underscored to me that things aren't communicated properly about patient requests.

I've been coming here for 3 years now for Dr. Nguyen and the experience has always been great. He…read moreis kind and knowledgeable and cares for his patients. The tech (didn't get her name) was also very nice and friendly. I wanted to give a 5 star review to Jeanette who helped me pick out my new glasses this time! She is the best! From the moment I walked in to when I left she was amazing! Very informative and honest while being so cool and fun to talk to. She's patient and doesn't try to rush you just to make a sale which is refreshing and calming. I hope she's here every time I have to come back! :) thank you for making it a great experience!