This review is for their new pickleball. I saw advertised on social media that Retro Fitness was offering free pickleball and was intrigued. They have two doubles courts and room for a third with a rubber floor surface. I have to say that pickleball manager Michael is the glue that brings all the players together. He's organized, warm and friendly with everyone who comes in and even gets to know everyone's names. It's a fun social vibe and Michael is a patient instructor. There is also open pickle ball play where you drop in and play with others. When the free period ends, I am considering joining to supplement my tennis play. What a fun, social way to exercise:-) read more

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OG member here from Day 1 when they opened the First Retro in Glendale then joined Forest Hills Retro in 2019. Place was awesome and a great place to go to and so convenient for me to head to work right after a good workout. Now the place has literally made me put my membership on hold. The men's shower is absolutely disgusting. The showers have drain flies in every shower and they are huge. The Sauna smells so bad and has rotted wood in areas and mold which isn't good to breathe, while your trying to get the benefits of a Sauna. Steam room needs repair quite frequently and the lockers inside need cleaning. Then there is the Zen Den that you could only get 1 session in any chair once a day, when on the website it states unlimited hydro massage. I have tried to be patient hoping these issues would get fixed and resolved, but to no avail, nothing has changed. For these sanitary reasons and lack there of the benefits that I pay for. I will be putting my membership on hold. Maybe these issues get fixed but I highly doubt it. This ultimately will lead me to cancel my membership. OG member out. Louis Massari SMH read more

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Don't know what management thinking only having one girl at the counter on Sundays.. there's always a wait for id,shakes,help.. gyms going downhill. About to make the switch to vibe after 3 years read more

Nice gym but the timing is not good . Have to be 24 hours. I wish they can hire more people

Why don't you just take a walk into the bathroom in that place and look under the rubber mat or look at the dividers in the stalls or look at the dirty showers the stench is incredible. This is for all the new members I would like to give the membership here you get the road just in the bathroom and the lockers have the lockers are always locked with people leaving the staff there overnight the bathroom stinks immensely look at the wall under the sinks look at the garbage cans they are always full there always freaking full. read more

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Definitely the largest and best Retro I've been to in Queens! Stopped by with my bf around 4-5pm on a Saturday afternoon and this gym was not packed at all! We loved that there was parking (as it's kinda in a small shopping complex) and a smoothie bar right when we walk in. But wait! That's not the best part... there's towel service as well so you can wipe the sweat off as you work out! OMG! Amazing. Equipments are working for the most part - we did see one or two that were under repair but no big deal as there are so many others. Squat racks, dumbbells, smith, dead lifts, anything you can think of. Sauna/Steam rooms are in the locker room and comes with towels. It's amazing how clean it is in there.. I feel like the other branches need to step up because this branch just sets the bar. Hydromassage chair available for the VIP guests. It's in a nice little room so you can relax and watch TV at the same time. If this branch wasn't so far away from my house, I would be here more often but for the times I do get a chance to visit, it makes my workouts so much more enjoyable. read more

Retro Fitness - Gyms Near Me - Glendale, New York

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Elliptical equipment is not getting repaired or replaced. Of the 8 machines, only one works effectively. This has been going on for months. I do not recommend this gym for anyone who wants to arrive and use reliable equipment. Members will not find it at this Retro Fitness. read more

The business practices of this Gym are unacceptable and maybe illegal, to sign up with them even the lady that cleans the floor can do it but to cancel the membership you will need to talk to the so called "Manager" that apparently only works 2 days a week for 2 hrs a day and when you're lucky enough to finally talk to the manager he tells you that he can't take care of you at the moment because he's busy mean while they keep charging the monthly fee on your bank account. They will send you to collection if somehow that can't get your payment even when you been trying to cancel for the past 6 months. read more

I literally walked in tonight and had to walk right out due to the amount of people in there. I've been coming here for about 4 years and the place has gone downhill. Why bother paying for a "Elite" membership when you can just hand the person at the front your ID, or just keeping walking, and walk in for free? And this happens every single hour of every single day. I walked in tonight and literally every piece of equipment was taken. As I was scanning in, people were just walking in and nobody was stopping them. I see this every single time I'm there. Also there will be equipment broken for weeks or even months. I'm about cancel my membership and start looking for a new gym. read more

SAUNA & STEAM ROOM!! Most fitness locations in NYC are too small to have a sauna or a steam room, or let alone, BOTH!! This is probably the biggest reason that I give this place, it's well deserved 5 stars!! Also, the staff that work here are super friendly. I mean, who even has the energy to paint on a smile for a 5:00 am shift?! THEY DO! Everyone is so helpful and they have great personalities which motivates you to come back sooner. They really treat you like FAMILY. Their gym is just the right size and lots of amenities, that includes FREE PARKING and we all know how parking is if your a New Yorker. Lol. So that's a major plus! They have a juice bar, tanning beds, day care, massage chairs, free towels, water fountains, different classes and great trainers! This facility is also kept very clean which is crucial for gyms. Anyways,stop reading my review and go get your sweat on! You have picked the right gym! read more

Retro Fitness - Love YOURSELF First! Happy V-Day - Gyms Near Me - Glendale, New York

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Friendly staff, better than other gyms in the area. Customer service is spectacular. I looked at some of the reviews here and In all honesty, many customers walk in with an attitude or hostility right away and seem to want someone to smile and cheer them up? The reviews on customer service sound like how these people probably walk around. I make it a practice to smile and greet others, and the staff here always light up and reciprocate. They are consistent in the policies for everyone (their job) and are even friendly when disrespected by some people who don't pay their bills or cancel ahead of time in person. The only reason for a 4 rating is that sometimes equipment is not repaired for abt 2 weeks. There's always another machine alternative, but this is not the most convenient. This is a really clean gym, lots of space and people are really there to focus on their workouts. I was out for three weeks on an injury and now look forward to coming back. read more

I used to go to New York Sports Club, and this place is so much better. It's cleaner and the facilities are nicer. I started training with Nic who really helped boost my confidence significantly. I've already started losing weight and seeing changes in my ability. I'm very grateful! The place isn't perfect, but it may be the best gym I've been to. read more

After being a member for 5 years I have a late payment bc of fraud and aren't allowed to workout bc I need to make a payment after driving 40 mins there. Simply ask if I could bring the new card tomorrow and was told they couldn't. I mean after being there for so long that was the best response. While the manager rudely comments "someone come charge this guy" lol jokes might be my last time at the gym. Blue eye manager is terrible at customer service must got promoter bc of a friend read more

I went here recently with a trial membership. I gotta say I was thoroughly impressed. Like the song goes the place was "Racks on racks on racks". You probably won't be waiting to bench, deadlift or squat even during peak times. Compared to their competition, Blink Fitness and Crunch, Retro definitely has the most weights in terms of barbells and dumbells and equipment. I didn't include Planet Fitness in that statement because they are a tier below. However, with the extra equipment comes the extra cost in comparison to other gyms. So it comes down to do you want to pay an extra like $5-10 a month or so to trim 5-15 minutes from your workout from not having to wait for equipment. If Retro Fitness had more locations in Manhattan I would definitely given it more of a consideration in terms of signing up. read more

Big gym Good lockers if you need them Water fountain Lots of equipment Friendly staff Juice bar if you're interested PARKING (you'll always find a spot) Sauna and steam room although i've never tried them Towel service read more

This is by far the cleanest gym I have ever been to. There is ALWAYS someone walking around thoroughly cleaning and disinfecting the machines, restrooms and premises. The staff are also extremely professional. I joined towards the end of the Covid-19 pandemic, and they were very strict about mask rules, distancing, and the wiping down of machines after use which as far as I can tell, everyone does. I really feel safe and clean working out here. Highly recommended. UPDATE: I have since moved away from the area, but I wanted to let people know that cancelling my membership was a piece of cake. All you have to do is visit the club when a manager is on staff and tell them you want to cancel. It's as that simple and there are no additional bs cancellation charges or anything. read more

The club is large and well equipped. Ample, free parking lot. Fresh made protein and energy drinks with lots of fuel up and recovery options. Overall great facility. My trainer, Nicholas Calle, is a stand out. He provides great support, is knowledgeable and is an awesome cheerleader. Nicholas listens to my concerns and incorporates them into our workouts. I recommend him highly. read more

Probably the cleanest gym I've ever been to. That's it. The customer service is absolutely trash. Limited cardio and poor business practices ( paid the last month on a NON-commitment membership , canceled and was not allowed to redeem the remaining days). If you ever wondered what working out in McDonald's looks like, come on over to retro fitness. read more

Retro Fitness - Get used to these signs , they're everywhere - Gyms Near Me - Glendale, New York

Signature club? Such a joke. Anyone can bring a buddy along so what do you end up with? A gym swamped with non-members overwhelming the machines alongside all of us who actually pay to be there. I've never seen anything like it. Total free for all. No lockers available, no machines. Just a sea of non-members tagging along for free. read more

Best bang-for-your-buck gym with friendly staff and awesome protein shakes! Their hours of operation can usually accommodate any schedule and their vast array of classes can accommodate most any body goals! I've been going here for years and don't ever see myself stopping! read more

Don't go to this gym! The blond manager was extremely bitchy, she was acting unprofessional and was demanding money for 1 day entry when my bf had membership and wanted to use guest passes. The gym transferred his membership to another location, without him knowing about that, so the guest passes for transferred as well. The "lady's" attitude was extremely rude and unprofessional (trashy I might even say), she was extremely not helpful Sad that this gym has such a "face", my bf is definitely cancelling his membership now. read more

You're customer service is horrendous, nothing but crooks. Sent me to collections and when I contacted them they say they referred me back to the business (retro) you're an awful business and gym. read more

Please please play different music. Please. This gym only plays hip hop that's so ratchet Please play everything besides rap. Please read more

Aside from the McDonald's looking colors, there really is not much here to capture the eye. Most of the men who frequent here harass any woman they see (doesn't matter if you come with a friend or your boyfriend; the audacity is still there). Don't even get me started on how much they have emailed me in the past year. Single handedly contribute to the carbon emission from all the useless unread emails in my inbox. Unsubscribing was such a hassle as well. read more

Pros: 1. Clean Gym 2. Friendly Staff 3. Nice machines/Variety 4. Pink Salt Sauna/Steam Room/Classes included in price of the membership. 5. Convenient Free Parking 6. Knowledgeable Trainers (Go to Juliana, she's great!) Cons: 1. Pricey Membership (you pay for good things though) 2. Temperature of the gym is a little too warm. read more

Retro Fitness - VIP training area. - Gyms Near Me - Glendale, New York

Has been over a year and the water fountain is still broken. They finally open the steam and sauna room which Is great but still the water fountain is down. read more

This place must be investigated. It's impossible to cancel membership, they kick you around to come back and see that person who is in charge of cancelations, who is never there. They charge different fees just to get as much money as possible. read more

Retro fitness is clean well staffed Maintains its equipment. Sauna and steam room is beautiful I enjoy using the massage beds. The main issue I've been having lately and why I'm not giving it 5 stars is because of the annual fee. I was overcharged and canceled the charge on my account and when it was brought to the manager's attention. I paid the new fee and then was later charged again, which I just disputed with the manager this past Thursday. Other than that I love the convenience of the gym and that it has a parking lot. read more

This is the perfect gym IF you want the music BLASTING on a daily basis to the point that you workout aggravated, and are unable to hear the music from your own headphones. I have spoken to the owner several times about this issue. He is very accommodating, and says the music is supposed to remain at a certain sound level. Evidently, the staff, especially the one male working the front desk area disregards owner instructions. I asked him to turn it down today on December 8, 2022, but he is like talking to the wall. Therefore, I worked out disgusted and aggravated. This is enough for me to change gyms. read more

Big gym with new equipment, staff is amazing Not really ever packed and the sauna / steam room makes this a dream. If your interested in personal training Chris has been an amazing coach have already shedded average 10lbs/ month. Dedicated staff we'll really make this a place feel Like home. read more

My name is Vishal and I've been working out with Retro results for over an year now. I work out with my retro fitness results coach Chris once per week. Unlike other coaches he will work with you on understanding your fitness goals and help create a diet plan accordingly I recently was encouraged to goin the 90 day challenge and thanks to coach Chris's guidance was able to loose 17 pounds and 13 total inches so far. I finally have my 6 packs and look great. I must say it was only possible thanks to my coach Chris who educated and guided me through the journey. He helped me understand the science behind the exercises and how to apply the right techniques. What I love most about retro results is that it is very clean and well organized. Staff is friendly and helpful. There are ample machine and weights for all so hardly any wait times if ever. They have massage, sauna, steam rooms and ample locker space. Bathrooms are always clean. The fact that the entire facility is on a single floor makes it very convenient for me as a member. What I have learned the most so far is that you need to be disciplined and consistent. Its all about living a balanced and healthy lifestyle. Diet plays even a more important role towards your goals. My next set of goals are to achieve full body fitness and build stamina I enjoy coming to my personal training sessions with Chris because it motivates me to keep on track towards my goals and helps push me to the next level. I would recommend anyone to join retro fitness because of all of the above reasons but especially Coach Chris. read more

Front desk is very helpful with the gym membership information. The place is spacious and has a lot of gym equipment.

I signed up to this gym not too long ago and I can confidently say this is one of the best gyms I've been to. I've also been working with Coach Nick, as well, for a couple of sessions and once again can confidently say that he's one of the best at what he does. With or without experience Coach Nick is super understanding but pushes you to be the best version of yourself. I've already learned so much in the little time I've been working with him. Can't wait to see what dedication and hard work alongside coach Nick's guidance will look like a year from now! read more

Giving them one star should be considered too much. The manager Keelin is truly a piece of work arrogant, rude, obnoxious, the list goes on with her. She'll gladly She pushes her trainers to approach new members by offering them training sessions and then scams them by locking them in for a whole year. Word of advice to anyone stay away from the personal trainers and retro fitness take your business elsewhere. Would not recommend this shit hole to my worst enemy. read more

a lot of track machines dont work properly and the new weight lifitng machines they added suck. theyre just fancy looking machines but the more simple ones work better in my experience from other gyms. not worth the price. read more

I don't understand why this gym has a low rating. However, I really enjoy this gym. Spacious, clean, free parking, spacious locker room, steam room, sauna etc. They also have a babysitting area, which I use very often for my 10 months old. Most of the girls who babysit are very nice. I found one girl in the evening not to be very friendly. In fact she has no emotions on her face, and honestly I don't understand how could she get a position. That's why I give 4 stars. I would expect friendly staff for children. Other than that I want to mention their cancelation policy: I used to be a member of Retro Fitness on QueensBlvd in 2017. I have never had issues freezing my membership nor canceling. I would of simply email ABC financial and get respond within 2 days. I did the same for my husband, and never had any issues. I am back to Retro Fitness and enjoy thIs location even more. read more

Great new gym and clean. It's so great to have two Retros within a mile of me. This is the latest one that opened in Queens. Nothing bad to say about them, just a no frills kind of place and equipment is brand new. Excited to have you into the neighborhood! read more

It seems like Retro Fitness doesn't ask anyone to look at their vaccinations proof. How is this making you feel safe. The new front desk in the morning never says anything to you whether you are entering or leaving. read more

I waited quite some time before writing this review because I wanted to evaluate the gym over a fair amount of time. I am aware of gym conditions at different times/days. I have also visited other retro fitness gyms to compare, of which two are owned/co-owned by Warren De Stefano and managed by Ciro LoCascio and Alexandra Taveras (Park Slope and Glendale). The membership is higher than a typical Retro franchise option because it is an "Elite" gym and includes a Salt Therapy Sauna, which in my opinion is not a big deal. When I first joined Retro Fitness - Forest Hills (a few months after they opened) I noticed most of the hex weight were chipped which made me believe that they purchased the weights used. (I have been to older gyms, with plenty of people that do not have chipped weights.) I like to dead lift however for a gym that calls itself elite there is no dead lift platform. I asked the management of Forest Hills when they were getting a dead lift platform and their response was "We add new things all the time" (not the case) and "We are waiting to see what people want, and then we can add things accordingly". I was not the only person who requested a dead lift platform. To my surprise, both Park Slope and Glendale have dead lift platforms. Deadlifting with hex plates has led to injury. Also, there are no stools for various leg exercises, which is a simple and reasonable purchase. Again, both Park Slope and Glendale locations have this. I have seen the response from management which was to visit Glendale because that location has the equipment or that there is limited space in the Forest Hills location which is a gross misinterpretation. There is poor air circulation and ventilation, which is a potential health hazard. The gym was extremely hot one day and started feeling dizzy. I asked the front desk if they could adjust the temperature and they said that only management has the key to adjust. When I asked where management was, they said there was no one available. I asked when they were expected to be back and the front desk did not know. This was not the first occurrence where I sought out management and management was unavailable. The bathrooms are filthy, and although there is a cleaning woman on staff, the cleanliness of the gym does not be handled properly. On several occasions I tried to use the steam room, however it smelled of mold each time I attempted to use it. For months one of the Soap dispensers was filled with hand sanitizer as opposed to soap. I can forgive that there may not have been soap to refill to soap dispenser but it doesn't make sense that it is left that way for months on end. There is no excuse for an unsafe and unhygienic atmosphere. The towels you take when you first get in are also filthy, full of grime and spots, hair and various unidentified marks. I purposely avoid yellow towels because I don't trust that they were bleached. I am not sure if the white towels are bleached either. Management has rolled out Towel Service for members of Glendale and I wouldn't be surprised if Forest Hills towels are being shared between the two gyms. Apart from that there are cobwebs on multiple ledges that have been there for months. Machines are constantly broken and it takes weeks to fix. There have been various roof leaks, in which the solution appears to be the placement of bright orange home depot buckets beneath the leaks. It appears as if pieces of the roof can fall at any time which is a hazard. There doesn't appear to be filters in the water fountain and only water fountains in the gym (Two) are near the men's locker room. If you are a woman, be prepared to be gawked and stared at as if you are the last woman on earth. Most of the men who go to the gym seem like creepy predators who would rather stare at women than actually work out. If you are planning on going to the gym and do not want this attention my advice would be to wrap a sweater around your waist. The gym is mostly men which is very intimidating. Needless to say I have now joined a gym that is a fraction of the cost of Retro Fitness, with everything I need and one in which a management presence is visible and members are encouraged to talk to management should any issues or concerns arise. Overall, I would not recommend this gym. read more

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I came in to try and got the day pass. Very specious, clean, lots of great equipment. I was ready to switch and sign but than I asked for cancellation policy: no matter what, you have to pay every month to the end of the year. Not only they will charge me the annual membership fee ($69.99+tax) but also every month to the end of the year. That's what they guy at the front desk explained. That was the deal breaker. Unless you know you will never move in February, never get injured barely so you can't exercise for an unknown period or simply want to switch to another gym, go ahead. And that's in spit of their info in print stating "30-day cancellation policy". I guess you owe them a month notice but they will still charge you to the end of time. So I revived some email correspondence with one of their reps and what I wrote above is confirmed and more: Even if you move, you are expected to prove that there is NO Retro Fitness within 15(!) miles radius before they will stop your membership. Who drives 15 miles for a gym?? Really?! read more