I have used this business for years and so have many in my community but after numerous issues like…read morenot capping oil tanks, faulty break work etc. many of us will not go there. Do you research and check morris county consumer relations and BBB before you use any business especially this one.

I can't say enough good things about Knights. They had me in and out quickly with my repair and…read moreeven provided a loaner car so I could run errands. The team is wonderful and professional. I highly recommend them and will definitely be back!

I had a transmission fluid & filter service done on my truck before the winter, they were very fast…read moreand professional, they were great with communication and customer service as well. Would highly recommend them to anyone who needs any transmission work.

Very un-honest place. Just want to take your money and they don't do what they say they are going…read moreto do. The owner is not a pleasant person to deal with. Terrible experience, would not recommend anyone to go here and get any work done on their vehicle.

I just have to say Hayden's has been extremely helpful and does a great job keeping our plow…read moreworking- the service dept Jennifer is very accommodating and they are honest and don't try to sell service that isn't needed

If I could leave 0 stars I would. They totally took advantage of me. Transmission line clip came…read moreoff and trans fluid went everywhere... They did not replace the the transmission lines. They simply replaced the retainer clip... which would have been great if they did not charge for 1.5 hours of labor. Removing and replacing both lines would have taken less than 1 hour... what they did probably took 15 minutes.... What a joke. They said they cleaned up as best they could... when I got the car back transmission fluid was still everywhere... If you have to use them, get an estimate first. If you can avoid them.... Do so at all costs

I've been here a few times and these guys always do a great job. They not only sell tires but they…read morealso do mechanical repairs. Shocks, brakes, tune ups, you name it. I came today to have wheels mounted on my truck. I was in and out in 40 minutes. They also re-calibrated the pressure sensors to match my display screen on my dashboard.

I brought in my suburban for an oil change and requested they check my breaks as I had been hearing…read morea "grinding" sound for about 2 weeks. When picking up my car I asked about the breaks, I was told the front breaks were close to needing replacement but wouldn't need them until the next oil change. I asked what could be causing the grinding and was told it was metal fibers in the break pads. I left feeling a little better I had checked on my car for the safety of my family but still felt the grinding when breaking. 1 week later and I looked closely at my front rotor and see it's shredded. I'm so disgusted that these men would let me leave with an unsafe car and basically diminished my concerns. I will never return.

Amazing experience everything went as expected. Very pleased with the work performed. I had a list…read moreof things to be done and everything was fixed the first time unlike the dealer I previously used and had to take it back 3 times. I'll definitely be back!!

I recently stopped in to make an appointment for my Explorer. I was having a minor issue with my…read moreBronco that I was driving at the time. One of the mechanic, Jamie, resolved the issue and also gave me some good advice to avoid this issue in the future. A few weeks before I brought my Bronco in to schedule an oil change and they were able to take it in right there on the spot. That saved me having to leave work early. The team at Elite are all very professional, friendly and knowledgeable. The prices are very reasonable. I recommend Elite to friends all the time.

ONLY WANT YOHR MONEY!!!! They steal from you saying your car parts are bad when there not. Our…read moremoney is gone because of him, and there was nothing wrong with the car.

They told me I needed a transmission two years ago when bringing it in. They quoted me something…read morelike 3k for a full rebuild/install. I ended up changing the transmission cooler because I noticed it only struggled to get in gear when hot. Anyways two years later same Jeep Grand Cherokee with the same trans and it shifts perfect and is still going. Maybe it was an honest mistake, what annoys me more is they performed a trans service without my permission, and when they did they striped 3 of the bolts on the pan, I am sure they used an impact gun. The pan leaks now. I don't live in NJ anymore, but I know the shop as it has been there for years. I just wanted to take the time out to write this as I thought it could be useful to others looking to get a diagnosis.

Great service here from start to finish. I noticed my car was eligible for recall work so I called…read morehere and spoke with Michelle who could not have been more patient, responsive, and helpful. I had a few schedule changes before my appointment and every time she was able to sort it out for me and make sure I had a set date and time to come in. They also followed up with a text and phone call to confirm everything which is great. I brought the car in for the appointment and was helped by Paul who was knowledgeable, nice and helpful. Turns out my car didn't need the recall work and I was in and out in about an hour. Paul was very pleasant throughout the experience and even complimented the shape my car was in. I was glad I didn't have to stick around for hours while they worked on my car but if I need any work done in the future I wouldn't hesitate to bring it into Sussex Honda.

I've been bringing my car to Sussex Honda for maintenance since 2023, but today's experience has…read moremade me reconsider. I called ahead and scheduled an oil change for 1:30 PM, and the call center confirmed the time. I arrived as scheduled, having planned my day around it -- only to be told the job would now take an hour and a half instead of the usual 20-30 minutes, with no explanation for the delay and no advance notice or offer to reschedule. If a fifteen-minute job suddenly takes ninety minutes, it tells me someone else was worked in ahead of me, and my scheduled time simply wasn't respected. When I called customer service afterward to raise the issue, I spoke with a representative -- Laurie or Donna, I believe -- who seemed eager to get off the phone and deflected any responsibility, making clear "it wasn't their problem." That kind of dismissiveness toward a loyal, longtime customer is unacceptable. Between the disregard for scheduled appointments, the lack of communication, and the dismissive customer service, I won't be returning to Sussex Honda for service at least until they change something -- and I will not recommend it to others. I'd urge management to take a hard look at how appointments and customer service are being handled.

Service is always top notch. Mechanics are very knowledgeable with all aspects of all vehicles…read more Quick and reliable service.

Spent 10k on repairs with my car my car is worse now than it was before they butchered my car and…read moretook advantage of me by charging me double. Wouldn't recommend this place to my worst enemy.

Last Saturday my tire pressure light came on and my tire pressure reading kept going down. I…read morepulled into Mavis in Sparta and asked if they could look at my tire. They pulled my car into the bay right away and about 10 minutes later they pulled it back out and said there was a small nail, it was fixed and I was good to go. I asked what I owed and they said nothing. What a pleasant experience. The guys were friendly and service was quick.

Had a nail in my tire and brought it over to Mavis in Sparta. I was in and out in 15 minutes with…read moregreat service and they didn't charge me? Who does that these days? Thank you to the Sunday morning crew for excellent customer service!