Absolutely terrible experience with Fonzarelli's. We first contacted them on December 4th to get…read moreall four rims replaced through our warranty company. From the beginning, communication was a mess--they rarely returned our calls and we had to constantly follow up just to get basic updates. The tech we were assigned to was barely ever at the shop because he worked at multiple locations, and unfortunately, he never handed off our case to anyone else. To make things worse, he clearly didn't understand the process to complete a warranty claim, which delayed everything even further. Now it's April 10th, and we just found out they also weren't returning calls from the warranty company. That's over four months wasted with absolutely no progress, all because of disorganization and lack of professionalism. I had been putting off replacing my tires since the fall because we were waiting for them to replace the rims. Anyone knows you don't mount new tires twice if you don't have to. So now I have no new rims and my tires are bald. They dropped the ball every step of the way. Avoid Fonzarelli's at all costs

My parents had two cars fixed there and each time they did an awesome job. AAA told me to go to…read moreMidtown Collision in Newton and it was over a month for them to even get half the parts to fix my car with no communication whatsoever. So I went to Fonzarelli's instead. They took a week to get all the parts, paint and fix my car. It literally looks brand new and like nothing ever happened to it. They even cleaned the inside. If you want your car done the right way from honest people who don't overcharge by trying to upsell crap you don't need or charge you with insane hour labor rates and do a perfect job, go to this place.

I've used these guys for a very long time. Always good for…read morefixing a leaking tire, getting nails out, or a stuck lug nut. I've never used them for auto repair, but their always busy, so I assume they might be good.

Just stopped in here with my two rear Quad tires Ask them if…read morethey could switch them real quick The one kid said no problem you. I was on my way out. I didn't have any cash so I walked back into the office and asked if I could leave the kid a $20 tip. The owner of whoever was in there proceeds to make me pay $42. What a great place to come go to Mavis in Franklin would never recommend this place.

I've been here a few times and these guys always do a great job. They not only sell tires but they…read morealso do mechanical repairs. Shocks, brakes, tune ups, you name it. I came today to have wheels mounted on my truck. I was in and out in 40 minutes. They also re-calibrated the pressure sensors to match my display screen on my dashboard.

I brought in my suburban for an oil change and requested they check my breaks as I had been hearing…read morea "grinding" sound for about 2 weeks. When picking up my car I asked about the breaks, I was told the front breaks were close to needing replacement but wouldn't need them until the next oil change. I asked what could be causing the grinding and was told it was metal fibers in the break pads. I left feeling a little better I had checked on my car for the safety of my family but still felt the grinding when breaking. 1 week later and I looked closely at my front rotor and see it's shredded. I'm so disgusted that these men would let me leave with an unsafe car and basically diminished my concerns. I will never return.

Terrible customer service. Overpriced, Rude, underlying attitude from everyone at the shop.read more

Tom &Terri and the whole crew of Techs at Lakeside Tire could not be better. What a wonderful…read morefeeling to know a mechanic that you can wholeheartedly trust. They always do a great job at a very good price and stand behind the work they perform. I moved 15 miles away recently and still trek to them for my auto repairs, tires, and oil changes. Always friendly and knowledgeable. Just can't say enough about them.

Honest. Friendly. Good neighbors. I am a senior who lives…read moreabout 2 miles from Magic. If I cannot wait for my car they drive me home and pick me up when service is complete For minor adjustments ( tightening lug nuts another facility forgot to do; bending a rusty part that was rubbing on a rim) they would not accept payment. They are amazingly HONEST. ( Eg correcting former diagnoses).if it was in error) Prices are top of range but service is way beyond.

2 years of great customer service. Will makes it right! Honest guy and great car shop! Can't…read morerecommend enough.

Rod and his crew are respectful and professional. Helped me out twice recently. Highly reccomend!read more

I'll start w the point that I never make reviews but these guys tried to scam me out of $1000 and…read moremessed up my car so that's my motivation. I had my oil changed by these guys. My car was fine, I have my own mechanic but needed it changed quickly before a road trip. I get my car back, and it sounded like a motorcycle. I have a 1 year old with me and needed to get him home. I call them as soon as I get home and they insist on towing my car back to the shop. They call me at 10am and told me my exhaust fell off. It would be almost $1000 to fix it. The woman on the phone, Debbie tells me "honey, these things just happen" My exhaust and muffler were totally fine, my brother is a mechanic and we had it up on the lift the month prior to fix both swing arms and my rear hubs. Also, the rear exhaust is nowhere near the oil pan so how it just "fell off" is absurd. We threw it up in the lift, my brother said it was a couple bolts and a weld and the exhaust was good as gold. The sound I was hearing was because they loosened my bolts on my engine air filter. My air filter was brand new. No reason to go in there. Was it because I had heels on? How stupid do they think people are? Not cool at all. Stay away from this place.

I had my Acura repaired front fender and front bumper. The front bumper is actually the entire…read morefront of the car. From day one the experience was great. Very professional and courteous. I received updates all along the way. Most importantly the workmanship was excellent. I would not hesitate to recommend them and I would use again if needed. Everett R

My husband was in a very serious motorcycle accident on 4/11/17. His bike was towed to Hampton…read moreBody Works. Dee in the office was so compassionate during this hard time. She walked me through all the steps and explained the process. She represents her customers and her company very well. I wish I could say the same for State Farm. Thank you Dee and your team!

This team is amazing! Always honest, kind and eager to help! They are never too busy to answer…read morequestions and offer suggestions even when you don't have an appointment!

Brought in a 95 Jeep YJ retromod with a ls 5.3 and cast truck manifolds. It was a tight squeeze,…read morebut Alan fabricated a very nice, one off, dual exhaust including O2 sensors. All for a fair price. Kudos, the vehicle sounds great as is the work done. TY Alan Would recommend and return