My skin is starting to age. Their treatment is helpful. Staff is very friendly and I feel very…read morewelcome.

I waited until around 5 days post facial to write this review…read more --First, I got very lucky with my timing b/c I asked for a facial literally right after she had a cancellation so I got in next day. But otherwise, expect to book 4-6 weeks out. --Follow her easy to understand email instructions to confirm your appointment by text, and also show up 10 mins early to appointment. That's not too much to ask. --I am 40 and have never had a facial before so I don't have anything to compare this to. --I was surprised by how fun this experience was. Really pleasant and entertaining conversation. I felt like I made a real friend. --Viktoria asks some prelim questions about products you use and medicines you take. You change into a towel robe and the facial begins. I arrived at 3:50 and walked out at 5:30. --The extractions weren't that bad but the whole time I kept thinking how blotchy and red my face was going to look. But guess what? It was not blotchy or red at all! No redness whatsoever. She must be magic. --She did steam, extractions, a mask, infrared light, some other electric thing, moisturizer, massaged my head and shoulders, it was all really nice. Cost with tip was less than $100. --It doesn't matter if you go in wearing makeup or not. --Don't plan any workouts post facial- nothing where you'll sweat afterwards. --I have had no breakouts, no peeling, no negative after effects from the facial. My skin looks great. Even my husband said I looked younger. --There was no pressure to come back at any given interval, but I will plan to go every 6 weeks or so. I already booked my return appointment. --I can't think of anything negative to say. Viktoria is really wonderful. The only possible downside I can think of is that due to location, you're not getting the nice spa atmosphere, but it would cost twice the amount at a fancy spa and you'd likely not get anyone as well trained and experienced as Viktoria, so I really recommend Viktoria for a high quality facial at reasonable price.

Shelly is an amazing aesthetician and has a fantastic, friendly personality. I felt safe, extremely…read morewell cared for, and came away with the best facial and brow/lash tint I've ever had. Very highly recommended!!!!

Shelly is wonderful. I feel like I've been on a spa vacation when I leave there. Her facials are…read morewonderful and she is great with explaining what she's doing during treatment, discusses what your goals are and recommends treatments. I've never felt pressure to purchase extras or products she has. She is a genuine person and I'm so glad I found her. Cheers

Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

The therapy staff was friendly and did a nice job. I got multiple facials (hydroderms) here at…read moreSpavia, however didn't see results that were advertised by staff. The facial itself felt great, the waiting room was nice and quiet. There was one day where the women's dressing area smelled of sewer which was unsettling before going into a spa experience. It was after this that I decided to cancel my membership. Reaching out to the site, there was a requirement that I had to stay a member for a certain amount of months before canceling, so I did. They made it more difficult than a gym membership to cancel. I wanted to share with others: USE your credits otherwise they're gone once you terminate contract. I was a couple of days out of my canceled contract and lost that previous months unused credit. The company's main focus is to gain memberships and require you stay there for so many months without the option of canceling when you want. Therapy staff was nice. It is the business that deserves 1 star.

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

I had a great consultation at Ultimate Image Plano for laser hair removal treatment. From the…read moremoment I made a phone call and set up an appointment to walking in, Holli(a pleasant personality) at the front desk was welcoming and made the process smooth and easy. Paige, who handled the consultation, patiently answered all my questions and concerns without rushing me, which made me feel confident in considering their services. The experience was professional and informative, and I'm strongly leaning toward choosing them for my treatment as well as my teenager! Yay!!!!!

The staff and providers are amazing! They take the time to make you feel special and the experience…read moreis well worth the price! I noticed immediate results after my first laser treatment!! You will not be disappointed. Book your appointment now!

Bridget was very informative & kind! No pressure sales and…read moreI appreciated her gentle expertise and willingness to answer questions.

No shade to the friendly front desk or Gina (who gave another fantastic massage), but I left…read morefeeling a bit disappointed. After Woodhouse's most recent renovation, the Quiet Room feels like a Starbucks seating area, where I should whip out my laptop and hop on a Zoom call. Several small, dining-height tabletops and lots of tiny, hard chairs. What happened to the comfy chaise lounges with the big, fluffy pillows? There's a small water station (cool, no ice) and a few small to-go snacks, but that's it. I was led to the locker room and shown my locker, but never offered a water or mimosa, not even instructed to sit in the Quiet Room while I waited. Maybe this was because they knew I was a return customer, but still...

Still as great as when I updated my review last year, so for great info, read that. This is simply…read morean addendum (wink) ... The co-ed lounge still offers space to sit and wait. They have complimentary snacks and flavored water. There are also still cozy blankets throughout the room you can use. I will say the chairs are not super comfortable so which I would bet is to ensure you don't lounge around all day. The complimentary drink situation hasn't changed, but they have added clarification at the front desk and in the lounge. ONE complimentary drink is offered (wine, champagne, mimosa, tea) and you can choose to have it prior to your service or after. I would recommend if you are arriving less than 30min before your service OR it's busy, get your drink AFTER! There are only so many staff members and if it's busy your drink won't be delivered with enough time to actually enjoy it prior to your service. They have removed the door from the shower and replaced it with a curtain so it's easier to spot. HOWEVER, they do not offer towels larger than a washcloth, so if you plan to shower BRING your OWN towel! They do however have complimentary shower gel, shampoo and conditioner. For the first time I ever I included a facial to my visit. The Repair and Revive facial was incredibly relaxing and my skin looked wonderful! I do wish more instruction had been offered when I checked in as this was my first facial. For ex: - Do I wear a robe, or go in my clothes? A: Either. You take off your top and they have you wear a wrap before climbing under a warm blanket and lay on a table (like a massage). - Should I shower before because I won't want to wash my face after? A: yes. Sunscreen and other creams were added to my face so I did not want to shower after. -Should I have my hair done or leave it messy after a massage? A: They massage your neck and around your hairline with oils then wrap a soft headband around your hair to keep it off your face. I had a new woman giving my massage and a new woman do my facial and both were incredible. I have yet to request the same person when I return because truly no matter who I get, they are incredible!

Julie was wonderful. On time, clean room, great deep tissue massage. I'm going to book again!read more

From the owner: Thai Swedish massage and Thai signature facialread more

Diana is my go-to esthetician for all my skincare and waxing (legs, underarms, brows, upper lip)…read moreneeds. It's hard to find professionals that still offer super thorough facials and don't rush through every step then shoo you out the door. I typically get the Puracne oxygen specialty facial and she always spends over an hour cleansing, exfoliating, applying masks, steaming, extracting, and disinfecting my face.. ya know, the works (how do I know all this? Because she's thorough, and I ask a lot of questions.. heh.) The process is super relaxing start to finish.. except the extractions, which are a necessary evil since I'm prone to lots of blackheads haha. Never had any issues with scarring on any of the extractions done on my face, and by the end of the facial, my skin SO DANG SOFT. Love that she is open on Saturdays, but just make sure to call/text her to make an appointment as she does not do walk in's. I don't even live in Dallas anymore, but I don't trust anyone else with my face and continue to schedule appointments with her whenever I'm in town for the holidays/vacation. She has a room in the back of Evelyn Kershaw salon so you can enter through the hair salon's front entrance, where the front desk can help guide you, or there's also a back entrance and parking lot you can enter from. Her room is well kept, clean, and comfortable. Facials can be a little pricey but it's a luxury I think is well worth the investment and something I look forward to each time.

I've been having facials with Diana for the past 5 years and she is the BEST! She truly pampers…read moreyou and your skin will glow!