When you walk in you are immediately greeted by the friendly front desk staff. It automatically…read moregives you such a welcoming feeling like you are family to them. I had a pedicure with Karen, and she was so friendly & thorough. The leg and foot massage is always my favorite but she went above and beyond and gave me the best one I'd ever had. I almost fell asleep in the chair! Lol I will definitely be back & request her for my next visit!

Anna Marie at Paragon is hands down the best stylist I've ever had! Not only is she personable and…read morefriendly, her attention to detail and passion for her work really shows. The atmosphere of the salon itself is welcoming and clean, I couldn't recommend this place enough-check them out ASAP

Being a mother of two, and also 9 months pregnant i couldn't ask for anything more relaxing !! As…read moresoon as Tonya started her massage i was in my own would, and half asleep. My back pain just fell away as if it never been. I would highly recommend going to Tranquility Day Spa and seeing Tonya. I know i will be going back the next chance i get !!!

From the owner: At Tranquility day Spa of Kentucky, we are committed to providing a balanced approach to…read moremaintaining your health, well being and quality of life. We specialize in injury prevention, injury care, health and wellness, and relaxation. We are also knowledgeable in event planning and overall bliss!

Get salon. Belle is so good! I got everything I asked for. Always top notch. I am so glad to have…read morefound her to take care of my needs.

Had a couples massage booked ,with the owner non the less, for my birthday. At the time she stated…read moreif we could come in at noon she could fit us in as a couples massage. We agreed. Few days prior my wife and I get conflicting times on the massage. Since they are closed on Monday we had to wait until Tuesday morning, the day of the massage, to call. I was told yes, I am at noon, my wife is at 2:00. I ask how can that be because it's a couples massage and the owner was very specific that if scheduled for noon they could get us in. After a brief hold we were told they could get us in at 2. Being that it was birthday my wife had additional plans AFTER the massage, so that was out. This is not the first time we have had to call and bring THEIR screw up to their attention. Then,I get a message saying they marked me as a no show!!!!! A no show after I called to ask about a scheduling error on THIER part?!?! Then I find out stuff like this has happened with our second child that goes there for haircare. Also my wife took our two youngest daughters there for spa day, but there were similar issues with that too.So, they have now lost a FAMILY of customers that had been going there for years and continued to overlook THIER scheduling screw ups.

I've had a couple of massages here. They've all been fantastic. Most of them have been couples…read moremassages. I've always been super happy with the services. My wife's last massage left some to be desired. Hopefully that was a one time step down. The facility is really nice and clean. Comfortable robes. Very nice changing area. The waiting area is also relaxing. It's expensive, but so far has been worth it. Except for once.

I've been a loyal regular client for years at Woodhouse Spa on Montgomery Rd, and unfortunately,…read morethis will be my last visit. Over the past few months, my appointments have been canceled the same day THREE separate times. That alone shows a serious lack of respect for clients' time. But today was the final straw -- my scheduled 80-minute service was cut down to 50 minutes because their employee was late. Instead of making it right, they refused to adjust any appointments after mine to accommodate the full service I had booked. At this price point, I expect professionalism, reliability, and basic customer care. Repeated cancellations and cutting services short without resolution is unacceptable. If you value your time and expect consistent service, I would strongly reconsider booking here.

Stress? What stress when you're getting pampered here! Highly recommend a massage and facial! Oh la…read morela

Bought the highest membership. Booked a massage. Assuming I would get the massage my membership…read moreincluded, turns out I was booked for the 60 min vs 110. Makes me wonder if I was being overcharged then the money was perhaps pocketed? When I called Julie, the receptionist out on it, she made it feel like it was my fault "that's the massage you booked" Julie could use a dose of customer service training. It should be a welcoming experience but it feels more like an inconvenience to her. Have had lots of facials in the past. Have not been impressed with the facials here. I had no idea of it was the facials I paid for w my membership. The esthetician never massaged my hands or feet. Cancelled my membership

Staff is always welcoming and accommodating and the vibe is relaxed. Ahhhhhhh! Sometimes the…read morepedicure area can feel crowded but usually it's fine. My favorite services are manicure, pedicure, massage, facial and body glow!

I have a standing appointment for both pedicures and facials. I see Sarah monthly for pedicures…read more She does an excellent job. I also really enjoy her company. She's just a lovely human being.

I've never had a massage before. The reason I tried 502 Salon & Spa was because they offered 30…read moreminute sessions, and I figured if I hated it, it wouldn't last too long. Most places offer 60 and 90 minute sessions (501 also has these options, but I love the shorter ones). I put in my notes when I booked online that it was my first massage and I was nervous it would be painful. When I arrived, the front desk attendant was very kind and took me upstairs to the spa. (Note - not sure how accessible this place is - I did not notice an elevator). My masseuse was Ashley, and she was incredible. She walked me through the process knowing I was apprehensive, explained any add ons, and made me feel at ease. She is so good at what she does, and I genuinely cannot wait to go back.

This was unfortunately the most disappointing salon experience I've ever had. The reception team…read morewas lovely, the ambiance is beautiful, and the stylists are kind and professional. However, the results were consistently not what I requested. I brought in an inspiration photo and clearly stated multiple times that I did not want any red tones. The result was noticeably red/orange and looked nothing like the photo. I called the salon, and they were courteous and offered to correct it. The manager was helpful and encouraged me to return to the same stylist so she could learn from the situation. Although I was uncomfortable with that, I agreed as long as there was guidance. At the redo appointment, I again showed the inspiration photo and reiterated my concerns. Unfortunately, I left with hair that was pinkish/reddish/yellow and extremely dry -- again, not aligned with what I requested. The manager did ask if I was happy with it, but with the stylist present, I felt uncomfortable speaking up and said very little. The situation felt awkward and difficult to address in the moment. While the redo was comped, I was charged approximately $150 for a root retouch. Within just a few days, my silver growth was already visible. At this point, I am over $500 into the experience and have left each appointment feeling embarrassed rather than confident. I've decided to move on and find another salon, but I was truly disappointed by how far the final results were from what was clearly communicated.

McKenzie did such an amazing job on my brows!!! They look so natural :) and the numbing cream helps…read moreso much with any discomfort you might feel. Happy to be supporting a new, growing business! Will be returning soon.