Had never been before but decided it was time for a change. My go to hairdresser is not available…read moreon the day I needed to go so I called East Main. Talked to a lovely lady with an English accent and she got me in with Claudia. The service Claudia provided was awesome. I had an extreme makeover and she pulled it off for me. I'll be back and hopefully it won't be so hard on her next time to figure out what I am wanting to do. First big change for me in 15 plus years!

Fran cancels appointments often and makes no attempt to reschedule. She's canceled on me numerous…read moretimes in the last year. I had an appointment scheduled for 10 weeks so that I would be sure to get in before Christmas that got canceled due to her being sick which is understandable. What is not understandable is that I never received a call back to reschedule and when I called back to reschedule she was fully booked and couldn't get me in. I expressed to the receptionist my disappointment and asked if she could have Fran look at her schedule to see if she could fit me in. I never once said anything bad about Fran just that I was disappointed because I really wanted to get in before Christmas. The next day I received a very nasty and unprofessional text from Fran that was completely uncalled for. I was shocked that someone who relies on clients to have a job would be so unprofessional. I have been a long time client of hers and even gave her the benefit of the doubt back in September when she cut my hair so uneven that several people noticed and I had to return to get it fixed. Picture below! I will not give my business to someone with such horrible customer service and no consideration for others.

This was unfortunately the most disappointing salon experience I've ever had. The reception team…read morewas lovely, the ambiance is beautiful, and the stylists are kind and professional. However, the results were consistently not what I requested. I brought in an inspiration photo and clearly stated multiple times that I did not want any red tones. The result was noticeably red/orange and looked nothing like the photo. I called the salon, and they were courteous and offered to correct it. The manager was helpful and encouraged me to return to the same stylist so she could learn from the situation. Although I was uncomfortable with that, I agreed as long as there was guidance. At the redo appointment, I again showed the inspiration photo and reiterated my concerns. Unfortunately, I left with hair that was pinkish/reddish/yellow and extremely dry -- again, not aligned with what I requested. The manager did ask if I was happy with it, but with the stylist present, I felt uncomfortable speaking up and said very little. The situation felt awkward and difficult to address in the moment. While the redo was comped, I was charged approximately $150 for a root retouch. Within just a few days, my silver growth was already visible. At this point, I am over $500 into the experience and have left each appointment feeling embarrassed rather than confident. I've decided to move on and find another salon, but I was truly disappointed by how far the final results were from what was clearly communicated.

I got my first ever massage today as a gift from my husband. I chose those place because it was the…read moreclosest to my home with good reviews that wouldn't make me deal with going into Cincinnati. Unfortunately for me, my massage had to be rescheduled twice due to masseuse being sick. Despite being told less than 24 hours before the massage... twice... the discount they gave me as an apology was only 10% (they charge you 50% if you cancel less than 24 hours ahead of your scheduled massage). I wasn't expecting a 50% discount or anything... but if would have been nicer if it was close to 20% since I had to rearrange childcare twice. The masseuse went over the basics with me at the start of the massage and I decided to sort of let her lead as I had no idea what I didn't like or what to expect. I'm not sure what's normal, but most of the massage was pretty good. I did think too much time was spent massaging my head, too much time fiddling with hot towels, and sometimes I couldn't tell what she was doing for short periods of time (since there was no massaging going on). The thing that I disliked the most was that the 90 minute massage seemed to be 90 minutes minus the six minutes she had spent going over some basic info at the start. Which again, not sure if that's normal but it seemed a bit odd to me to include that in the massage time. Overall, it felt nice but I also felt that some of the massage time was wasted on massaging places that didn't really need it like my arms. Not sure if I'll be back but at least I'll be able to give more direction if I do.

I had Casey do my hair and makeup yesterday for my 30th birthday party. She did a great job!!…read more I've never had my hair or makeup done at a salon before so I was a little nervous because I had never met her or done a trial run. I showed her a few pictures but left it mostly to her decision seeing as she's the expert. I was so happy with the outcome. My hair was exactly how I wanted and didn't fall out in the middle of the night or feel stiff from hairspray. My makeup was perfect and lasted all night. I'm so glad that I decided to leave it in someone else's hands so that I didn't need to stress out on my special day. Casey was super nice and gave me tips throughout. I will definitely go to Casey again next time I have an event.

This used to be my favorite salon and I would drive over 4 hours just to get my hair done because I…read morenever had a bad experience. Then ownership changed and it is very obvious that Beth no longer owns the salon. The new owner is rude and nasty and so many of the stylist who made B'Lewis what it was are gone. Sadly after 30 years as a customer it's time to make a change.

Excellent hair salon with extension's Michelle his…read morespectacular And works with my budget to fix my hair She added amazing extensions She's nice , smart and sweet Please go there make an appointment

Amazing, beautiful salon with a spectacular staff! Mollie is amazing. I love my cut! It's exactly…read moreas I described. A true stylist! Watching Michelle do makeup is like watching an artist work. She's very good. Can't wait until my next appointment!

Cassie is an awesome stylist whom I have used for years. She started out as part of a larger salon…read moreand has recently gone out on her own. I was so excited to follow her here. This is a really nice studio inside a larger building. There is ample parking near the entrance. For added convienience you can book your appointment online. She has coffee and other complimentary drinks for you to enjoy during your service. I get my hair cut, colored, and high/low lighted. She used to be a Wella color instructor so she is highly talented in this area. I have showed her a picture of a color I wanted and she duplicated it EXACTLY. Same with haircuts. Whether you have a picture, something in mind, or are looking for suggestions you will not be disappointed. As an added bonus she does wedding hair and makeup!

I have been with Cassie for 3 years. She once worked with a different salon and is now working on…read moreher own. I don't have enough good things to say about Cassie. She's super friendly, and made me feel super comfortable when I first came in to see her. Cassie has done so many different variations of color on me all the way from dark brown to near blonde. The picture is a couple of weeks after our most recent visit. I always come out super pleased with the results. She's simply the best, and her prices for what I get are actually reasonable! Come here if you want her to slay your hair!!

Got my sons hair cut by Jadyn , she was very friendly and patient with my grandson. With all his…read moremoving around she was able to given him a great haircut. All the girls are very nice and friendly.

Fantastic and reasonably priced salon. Jadyn did an outstanding job on my hair. I highly recommend…read moregoing to Cincy Beauty Parlour!

This place has the most amazing customer service! I love Amber. I've never gad eyebrows and I…read morewanted them so bad. I was really nervous about getting permanent makeup but they turned out amazing. Chelsea did a great job on them and I truly couldn't be happier. Amber will make sure that you are absolutely satisfied. Great communication. I will be going back for more!

Crystal in the West Chester location is extremely artistic and makes certain her clients know…read moreexactly what she is going to do each step of the way! I was very apprehensive at first but am thrilled with the results and love my gorgeous eyebrows! She a genius!!!

Both of my teenage girls get their hair done by amazing stylists at Blush! They love Kate! My…read moreoldest loves a pretty blond refresh and Kate slays it EVERY time!

Love this business. Very clean and the people are exceptional! All do a fantastic job. So friendly!read more