Terrible quality employees. They don't value their customers and they don't care about your well…read morebeing. I worked with Elyse R. and she really was just, cheap. Would get better service at SportsClips.

Sent me a coupon 22 hours ago..This morning when I tried to book, they said the spots for this…read morecoupon were already booked...What a bunch of deceitful ppl at this salon.

Ericka has been one of the best hairdressers I've ever worked with. She's phenomenally talented at…read moreboth a cut and a color, and she is also a joy to hang out with (even during four-hour bleach sessions). I always leave in the best mood and with the prettiest hair!

My 30 minute facial was wonderful. I did not have a wait. I left glowing and absolutely relaxed.read more

I have gone to The Color Room for years because of the owner, Shiela Arsenault. She listens and…read moregives excellent feedback as to how best accomplish the look I want. Every single time, I walk out feeling completely satisfied and loving everything done. As I sit in the salon, I hear pleasant conversations, stylists actually listening to their clients needs and wishes, and honest feedback. They are not going to try to just "make the sale" but tell you the honest truth so that you are both satisfied and get the look you want. Today I got a Brazillian Blowout from Allison Hackett. I have extremely thick and frizzy hair. Sheila had given me the perfect cut after letting my hair grow. We cut over 12" off. Allison did the Brazilian Blowout and I started to cry with joy - actual tears of joy! Never has my hair looked or felt this great, styled so easy and just looked amazing. I can leave it straight or allow the curl to come out and be happy with both! I cannot stop smiling! The Color Room is not just a salon - it's a family. They listen, they care, they want what is best for YOU, not just what helps pay the bills. I cannot imagine going anywhere else!

I've been coming to Lauren Colbert at the Color Room for well over six years now and I can honestly…read moresay everything about coming to see her has always been the very best!! The atmosphere here is very welcoming and all the ladies are exceptional nice. Even when Lauren had to take time off, I didn't hesitate her recommendations for her backup!! I highly recommend both Lauren, The Color Room or any of the other ladies there!!

Everyone except one in the shop along with the owner Mrs. Angie was awesome from the time I walked…read more The feel of the shop is very nice. The stylist that I had an appointment with for the 1st time was half hour late and then once she arrived took another ten minutes before taking me back to her chair. Overall I will not be back which is sad because I think everyone else was awesome.

Such a comforting and beautiful salon. I have been going to Marcianna for years now. She is…read moreprofessional and knows how to care for your natural hair properly.

I'm so disheartened because I was hoping I'd be leaving a good review.. I called last Thursday to…read moreschedule an appointment for Saturday & everything was fine. I called Saturday morning to confirm my appointment but Amy at the front desk let me know I was not on the schedule even though I just scheduled two days prior.. they were able to fit me in 45 min after said appointment time anyways so I didn't get upset. Once arriving I was told I'd have to wait an additional 30 min which was confusing but I had time in the day to wait (ended up being almost 45 min of a wait) The service I wanted, I got talked out of by Tina the hairdresser but I trusted her word since she is the professional. I ended up getting a "curly cut" instead. My experience with her actually was good, customer service wise. It's not uncommon to leave a salon with damp or wet hair to air dry for curly hair (your preference) so while wet I didn't notice anything out of the ordinary plus the employees boasted about how good my hair turned out!! I get home and at this point my hair is lightly damp, my husband looks at my hair from outside the window & is SHOCKED. He couldn't believe the way my hair turned out & told me to look at it. I look at it in my phone camera and the "layers" Tina put in were chunks. I show a friend who is a hair dresser & she was appalled by how horrible the hair does not blend. I also asked for no length taken off and my overall length is shorter. I called to let Amy know I was not satisfied and what are my options. She lets me know she will talk to the owner about coming in to get it fixed. I told her I'm not sure I want to because since my left side is so short, I would have to go even shorter on my right side just to match it which was not the goal from the beginning. My original service had nothing to do with a haircut, I just trusted Tina's professional opinion to save my curls from having a baby 7 months prior. Amy lets me know she will discuss a refund from the owner Monday when she is back in the salon. George sends me an email Monday late afternoon but I didn't get to it until yesterday because of work. When I call, I'm told if I don't come in to get it fixed (which I already discussed why I declined that option) that I could come in M/W/F when the owner is in to see if my hair is worth a refund (Forgot to mention I was asked to send pictures and/or videos of my hair Saturday when I originally called & did so). I let George who was extremely kind & understanding know that I'm a full time working Mom & with my husband & babysitters' schedules, I can only come in on Saturdays. The owner from my understanding through communication would not work with me & refused to refund this service. I'm at a loss & will not be getting a refund unfortunately. It's also unfortunate that the owner Terri/Terry (unsure how her name is correctly spelled) cares more about money rather than a returning customer who just wanted to feel good in her skin after just having a baby not too long ago. I have plenty of friends who are business owners in the beauty industry that agree that this was a poor way to handle this situation. I can understand if I spent hundreds of dollars and took up hours of time that someone else could have been serviced, but I paid under $60 and it took about an hour - hour and 15 min in the chair total. Other than the dissatisfaction of the hair cut, this review is mainly to point out how this business can better handle a situation like this in the future.

I absolutely love my hairstylist! She is savvy with curly hair and listened to my needs and…read moreconcerns. Ask for Dawn! I also appreciated the greeter and cleanliness of the establishment.

1st haircut great. 2nd haircut was a disaster. Had to go to another salon to get it fixed. I will…read morenever go back here.

I walked in & met Kristen , My hair is very thick & in the years I have lived here since moving…read morefrom my hometown hair stylist , I never could find that one person to truly listen, Most would do a good job, yet once I washed & try to recreate the next day it was the same as I walked in only shorter. Kristen not only listed but did Exactly what I was asking for. I highly recommend Kristen! The staff is Great, Friendly & very welcoming! Feasible with a Hometown vibe!

CeCe is a hair god. 10/10 highly recommend. Vibes are impeccable. Never misses a strand ‍ service…read moreis timely and beautiful.

My review is CURRENT!! Many are months ago…read more Lisa is older. I think she may be forgetting how to color hair I reported to the BBB. The salon never responded Do not use this business.

Got my sons hair cut by Jadyn , she was very friendly and patient with my grandson. With all his…read moremoving around she was able to given him a great haircut. All the girls are very nice and friendly.

Fantastic and reasonably priced salon. Jadyn did an outstanding job on my hair. I highly recommend…read moregoing to Cincy Beauty Parlour!