I have shopped frequently at Big 5 stores, mostly near my home, often for shoes and socks, so when…read moreI was passing through Palm Springs, I stopped when I saw one that was new to me. Spotted some great shoes, but they did not my size. As I was leaving, a staffer, perhaps a manager, asked if I needed help and I told her why I was empty handed. She asked me to wait while she double checked in back, came up empty as well, but told me that a new store shipment was due in couple of days, and that I should come in early, as they stock the new items before they open. My review here is completely because I appreciate service, especially from a person whose job it is to be of service. Too often, that is not the case.

This place is stocked. They have a wide variety of items to choose from…read more The customer service was friendly. The price is average in comparison to any other sporting goods.

It can be a bit overwhelming, though it's not huge by any means. It's kind of long hahaha iykyk,…read moreprices are pretty typical, but on good days, they have some great deals. They also have a ton of fitting rooms, which is always a plus. Honestly, I get tired just browsing because there's so much to choose from, but they do carry the latest and greatest golf and tennis gear. If you're in the area, definitely give them a visit, they've got a good selection and some solid deals. Worth stopping by! Great service BTW!

Always shop here when in Palm Springs. Wish they had the…read moreladies golf shoes on sale as they have had in the past.

I usually purchase vuori online from REI or Vuori and today I shopped in store. I had a great…read moreexperience and a darling young woman helped me - she was knowledgeable and she had a great attitude. Props to your store for great service and happy sales team - really nice !

Their return policy is the best. Quality of the sport wear is exceptional. Pricey but worth itread more

The employees here are stellar as customer service is always top notch. It's a bit smaller than…read moresome of the other locations, but I never have trouble finding what I need and maybe a little extra. Really glad they're in the valley.

While not the biggest (or smallest) REI, this store is solid, has great sales and the staff is…read morealways really helpful. i use their big repair often

asked someone for help twice and they make it seem like the store is crowded. there were 3…read moreassociates standing in the front talking about their shoes, shoe laces and plans for after work and complaining about how ridiculous it is that they extended the return policy as a whole. not the first time this has happened either. i'd understand if there was a lot of people in the store and whatnot, but it was just 3 of us in there and we were all looking at the same thing and waiting for assistance.

I had to return a pair of running shoes. however, I had them formsix weeks and had no receipt. the…read morestore manager helped me. he found my transation and we worked out an exchange. I could not ask for better support, and this from a discount store. i highly recommend this great price, huge stock and great support.

Dick's Sporting Goods didn't have the shoes I was looking for, so we went inside the mall and…read morewalked into Champs and they happen to have it, asked for my size, tried it on and sold! Easy transaction, service was quick and polite, no issues. I'm happy with my experience. 5 stars.

A very clean store filled with many shoe styles to choose from, as well as some very colorful…read moresweatshirts and tee shirts. The staff are well trained, and make you feel welcome as soon as you enter the store. Excellent customer service. And with the huge inventory of shoes you are almost guaranteed to walk away with a new pair or two.

Great service and a fantastic local resource for racket sports enthusiasts. It's great to have a…read moreshop nearby that carries everything you need for tennis and other racket sports. The staff is knowledgeable, friendly, and always willing to help. I especially enjoy working with Michael--he's consistently helpful, takes the time to answer questions, and makes every visit a positive experience. Highly recommended!

I recently saw a social media post announcing that Runner's Warehouse was opening in La Quinta so I…read moredecided to go and check it out. Upon arriving at the store, I was initially confused since the signage says Sports Warehouse. Upon walking to up the store entrance, I saw logos on the door signifying that the store contains sports equipment for tennis, running, pickleball, and other racket sports. When the store opened, I was warmly greeted by store employees and asked if I need assistance. While walking around the store, I was impressed by the layout of the store as well as the clearly labels sports areas of for tee is, running, and pickleball. The store has a good balance of clothing as well as sports accessories including footwear, rackets, and Stanley tumblers. After walking around and looking at items for running, tennis, and pickleball as viewing the prices for numerous items in the store, I decided to purchase a pair of socks. I would have purchased a running tank tops from the store but it appeared that they didn't carry shirts for plus size runners in the store. After selecting my running socks, for purchase, I asked the employee if they accept Apple Pay and was happy when she replied yes. The employee who rung up my purchase was friendly and efficient. While my shopping experience was pleasant, I suggests that the addition of plus size clothing for bigger runner would open the store up to an bigger customer base as well as maybe adding a clearance section in the store for budget conscious shoppers.

While walking the mall looking for shoes we walked into this store. Michael walked toward us with a…read morebig welcoming smile. He knew exactly what we were looking for and guided us to the proper area. He was very helpful and very knowledgable.

*Don't Do it* I…read moredon't like to trash business -- especially with what's going on in the world. But this place ain't going to make it to the Finish Line if this is how they conduct business. Terrible inventory and customer service with a sterile unwelcoming vibe. Two young girls planted behind the counter couldn't care less about selling shoes and fell flat on their chin before the Finish Line. (more on this later) Wifey was looking for a pair of OnClouds. Went to Dick's and they suggested going to Shoe Palace because they didn't have the color she wanted. We went to Shoe Palace. The place was jumping & thumping with lots of people, nice music, and outstanding customer service. We were approached by 2 separate team members asked "do you need help with anything" and "if you have any other questions just let me know." They had 10 pairs of OnClouds but not the color wifey was looking for. We were told to "try Dick's or Finish Line." We said "just came from Dick's", showed her my shopping bag and told her how Dick's sent us here. She suggested to "check out Finish Line on the floor down below." I said "I appreciate your assistance, willingness and recommendation." And we thanked her. Fast-Forward to the Finish Line: We wondered around as the only customers inside, looking for OnClouds. It didn't take too long because there's none and not much inventory here. It was so quiet you could hear a pin drop. But we could hear the two young gals behind the register in the back, babbling & laughing away, more interested in their personal conversation. As we walked towards them & approached to ask if they had any OnClouds, they kept talking to each other even though they had seen us walking towards them. Then as I was standing in front of them, I even had to say "excuse me" because it was apparent we were disturbing them lol. I'm totally 100% serious and being truthful. I shouldn't even be wasting my time writing this. But truth be told? I'm trying to help because I don't like to see places go out of business when one of main reasons is due to awful customer service from teenagers or young adults, who don't get it nor care about anything other than themselves. It was then I realized why Shoe Palace was jammed packed on a Friday night...and why Dick's is the #1 Sporting Goods store in the U.S...and realized why this Finish Line belongs in the End Zone. And what did one of them respond to us when asked if they have any OnCloulds?" With a disturbed look on her face for not being able to talk to her colleague/friend and answer our question..."look on that rack over there" while pointing towards it with her chin lol then continued their conversation. It's funny but it's not. And "that rack" was simply a discounted display with some scattered shoes & sizes -- no OnClouds. At least at Dick's (where we purchased some Nike Slides) they suggested we check their website and mentioned checking out Shoe Palace. At least at Shoe Palace we were told "we get new inventory every 2 weeks if you want to check back...and you can also see if Finish Line has them" with a smile. True Story: one summer while still in high school, I had a job at a very popular shopping mall in the Westside of Los Angeles, at a store called The Complete Athlete. One of my best friend's was my co-worker. We became good friends with our other 2 co-workers, and all 4 of us became very friendly with the GM and his assistant manager. We all loved our jobs. We were grateful and thankful for being able to be employed here and earn money for the summer, because there was a waiting list to work here. We had pride in ourselves & team. We also loved to talk to each other while working -- especially about sports and food. We were usually busy with customers and when we weren't, we were making sure the store was always tidy, neat and clean. But the moment a customer walked in, we stopped talking and whatever we were doing (unless tidying) and one of us would kindly approach & greet the customers, like a good team player does. And if you're still here reading? This, Yelpers & Yelpees, is what customer service and respect is all about. No wonder online shopping is hurting so many businesses. Who wants to waste time dealing with such poor attitudes. Forgive me for expressing myself at length. I love seeing all people succeed & flourish and always root for the underdogs. If you follow my reviews, you see & read that I love to sing praise...but also not shy to criticize when necessary. And this is one of the few times I'd give a ZER-0 rating instead of the 1-star default Yelp requires. Unfortunately, some people still don't get it and probably never will. And it's very sad because either store managers & owners are unaware of what's going on when they're not there...or they're the bigger problem too for neglecting their staff and completely oblivious. End of Rant Game Over Go Grab Some Bench at the Finish Line