Rex Formal Wear is absolutely EXCELLENT! I have never been…read morefitted for a suit in all my years. Rene made it comfortable for me and is very knowledgeable and helpful. It was a great experience! He is matter of fact, doesn't beat around the bush and doesn't waste time with nonsense small talk. Perfect for getting things done and making your vision come true. Go see Rene! You will be thankful!

If I could give this place zero stars I would.... I used these clowns for my wedding and it was…read morenothing but an absolute mess. Literally one of the crappiest experiences in my life. To start, they closed down a store where a good amount of my groomsmen went to get their stuff and didn't tell anyone. Not me, the wedding party, no one they found out when they went to the building and it was closed. I then had to track all this stuff down that was scattered between FW and San Antonio 2 days before my wedding with no warning. To make matters worse some were mis sized and some hardly fit at all. Not only did Rex formal wear San Antonio and Fort Worth not really take any responsibility for this mess. They expect me to pay full price for all this "great service" lol Hellen Keller partying at a screamo concert is more organized than these clowns. Don't use these people they will try their best to ruin your special day and then expect you to return these pieces of crap within 48 hrs they really organized about getting their stuff back the first min they can. Bunch of clowns.

Do not rent from this place…read more 1. On 1/17/26 I reserved a tuxedo. I was told to pick it up on Wednesday 1/21/26 and that I would get a call before 2pm 2. On Wednesday I called at 3:42, I was told they were about to call me. I had an event at 5 pm at a location at across town. I was given a tuxedo to try on with a shirt that was 3XL. I have never worn anything larger than a L. I was told they could hem the shirt and be ready by 6pm. When I informed them I had to be across town at 5pm the older clerk angrily said "do you want it or not?" I politely said I would pick it up Friday afternoon. The jacket would have to also be hemmed up to match the shirt sleeves. 3. Friday afternoon I had another event that run late so at 5:46 I called them to inform them I would be 8 mins late to pick up the tuxedo. 4. The shirt was still fitting to big but i thought if i keep the jacket during the whole event on Saturday it would be ok. 5. The jacket sleeved were hemmed up about two inches from the mark the young staff member had done. The older gentleman even said it was hemmed up way above the mark. That gentleman was able to fix the jacket sleeves on the spot. 6. On 1/24/26 at 10:01 the event organizer informed all attendees the event would be cancelled due to the deteriorating weather conditions. At 11:18 I called Image Avenue Clothiers to inform them I would be returning the rental. I asked about their cancellation policy the young staff lady informed she would call me in 30 mins because they never had that happen in the past. I did not receive any calls. 7. I showed up around 1:20 with the tuxedo and rental agreement that has a cancellation fee of 50% on it. I was told by the older staff lady that I would not get any refund. Spend you money somewhere were you will be treated better.

I've been going to this place for the past six years and their quality of work has really ,really…read moregone down . I've had to take back three pairs pants because of the hem coming undone. Each time the owner has tried to charge me for their mistake.I took a 600 dollar suit to get tailored , he charged me 117 dollars to ruin my suit . When I told him I was not happy with the way the suit turned out he tried to tack on an additional charge . The owner was super rude about it . I'm sure the business will not go belly up on the count of my bad review , but if you don't want to deal with poor quality and service please stay away from this place .

There was 30 minutes before the store closed and we have been last minute prom dress shopping. This…read morewas the last stop of the day, again, there was 30 minutes before closing. My daughter walks in and finds THE dress. She was so excited to try it on and while standing waiting the lady at the front CRUSHED her dreams and with the NASTIEST tone and attitude said " The fitting rooms are actually closed for the day." She had 1 singular dress in her hand to try on. I hope that lady gets fired for her TREMENDOUSLY poor costumer service. We will NEVER be back and if i could leave 0 stars...I WOULD.

Bad custom service there was 2 lady's working there and kept following me around I've been looking…read morefor a prom dress and came along this store I went with my boyfriend who was the one making the purchase I grabbed to dresses to try them on and one of the coworkers who was a fat lady if I recall had glades on legit told me we don't try on dresses for fun here my boyfriend jumped saying we're planing on buying she then goes on saying it's only if you have a special account ocasión which I have no reason on telling her what it's for but I proceeded to saying for prom left her dresses there and never coming back here again could've made $500 today

The worst most pushy annoying service I've had from any retail store…read more They demanded we set up our wedding account through them, and called us everyday reminding us that groomsmen haven't came in. Wouldn't listen to us when we said to change something so our groomsmen from across the state were getting the wrong things We provided the SKU number to our groomsmen. That's all they needed. The continued to try adding all this extra stuff on top complicating our process and getting it wrong.... Do NOT go to this location for ANY REASON

Poor customer service. It took a whole hour just to get my grandson fitted for a tux.read more

I was looking for an affordable sports jacket and, after doing a lot of research, I came across K&G…read moreFashion. I decided to check it out since they seemed to have a wide selection. As soon as I walked in, I was honestly overwhelmed by how many suits they had. I walked around for a bit trying to find someone to help me, but either the associates were busy with other customers or didn't acknowledge me. Eventually, I approached one associate, and after explaining what I was looking for, he was very helpful. He found my size, the color I wanted, and was informative throughout the process. I was also happy to find out they had a special. It was actually cheaper to buy the full suit than just the jacket alone. So I ended up getting a full suit for the price I originally planned to spend on just a jacket. The issue came with alterations. Since they offer tailoring services, I asked the associate to have the suit tailored to a slim fit. He told me the jacket was fine as is, and that only the pants needed hemming. I trusted his judgment since I'm not too familiar with how suits are supposed to fit. A week later, I picked up the suit, and I wasn't thrilled with how it looked. After trying it on again, I noticed the jacket felt too big. A different associate helped me this time and agreed it needed further tailoring. I had to pay an additional $56 to get it adjusted properly. Overall, K&G is a great place to find a suit at an affordable price, but be cautious with tailoring. Don't be afraid to speak up or ask for a second opinion to make sure you're getting the fit you really want.

Stopped in here for my nephew who was looking for a suit…read more Lots of selection and lots of sizes. I was actually surprised that they offer a a lot of ladies wear as well as many accessories. I will be back soon to shop again for me!

Amazing service - Connie is great. What a refreshing experience after we were treated so rudely by…read moretheir competitor Rex Formal Wear around the corner. Highly recommend Royal Tuxedo! Connie has a very can-do and positive attitude and very professional and helpful to customers.

Amazing service and competitive prices. I was attended very well. I greatly recommend you rent hereread more

My daughter got married over a year ago, and her wedding dress has been in my wife's closet ever…read moresince. My wife decided to get it cleaned and preserved and started looking for a company to do it. After her thorough research, she decided on this particular establishment. One of the major benefits of using this location is that they do all the work onsite. Most of the other places send it off to be taken care of. On both occasions, my wife found the help to be friendly, efficient, and very willing to answer her questions. They did a great job on the dress, and my wife was pleased. From the beginning, these folks told us exactly what the process included. They also told us how long it would take (about 12 weeks). Everything went as discussed. Will I return? Well, I don't have another daughter, but I think I will come back to the dry cleaner part of the business.

this place felt unprofessional because the staff didn't seem properly trained like they didn't even…read morespeak English and the service quality didn't match the high prices. The general manager Donavon BO Jackson lookin A$$ was consistently rude, which made the experience even worse. Overall, the place felt poorly run and didn't show the level of customer care you'd expect from a legitimate business."

This place should be given 10 stars for b how amazing the staff was. Even though my SIL chose ac…read moredress from another boutique, Bridal Galleria was by far the best when it came to seating, snacks, mimosas etc. DEFINITELY the place to be for the full dress shopping experience. Her runner up dress was actually here. Don't let the unassuming location/store front fool you this place is definitely topnotch!

I said yes to the dress and this shop is amazing, made me feel like I'm the most important person…read morehere even when they had other clients. They listened to the changes I wanted and were able to pick out the perfect wedding dress! Sophia was amazing!