Great job!! They arrived within the timeframe. They provided pricing due to the pictures I sent for…read moremy garage door spring breaking this morning. I was provided information of who is coming to my home.

I loved the service from this vendor. They really did a great job. They offered better and…read morecustomized price to fully replace the garage doors. Their service was really fast and completed the project within 90 minutes.

My spring broke on my door Saturday. I called a competitor and was quoted an after hours fee of…read more$199 and $600 to replace the spring. I call Veterans and there was no after hours fee and the quote was $334. That's almost $500. The technician was there a little early, was very polite and professional. I will never call anyone else again. I recommend them very highly.

My garage door works great now. Good price and quick repair! The repairmen were professional and…read morecourteous. Thanks!

They always do excellent work, we bought the lift master a few months ago & today we had our…read morerollers replaced & a broken hinge fixed in 20 minutes!!. Excellent technician that has great customer service. ( reasonable price & it includes a free warranty!) Thanks-again Cameron

We had two springs replaced and new wheels put on, all with lifetime warranties. The price was…read morefair, and the door has never been this quiet!

I have used them a couple of times and every time, they show up the same day. Michael, the owner,…read moreis very efficient He doesn't pressure you into senseless things to pad the bill. He deals straight up, no nonsense , which I like. He has fixed our issues same day and we couldn't be more satisfied. His number went into my phone at the top of the repairs that I keep handy. Can't tell you how great it is to have a repairman like him A++

Michael did a full tune up of my garage, replaced springs and motors and was super affordable. He…read morewas dependable and very honest about what was going on with my doors. The job required more time than originally expected due to the garage itself, but he made sure and got it done as quickly as possible. I would highly recommend Michael and his team as his prices and service are better than anyone I've used before.

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

He did a great job, fair priced and very responsive. I definitely recommend him for your garage…read moredoor needs.

Coy did an amazing job with my garage door. It is the OG door on my 25-year old house, and what I…read morethought was a huge problem - he turned into an affordable and savvy fix. He was attentive, responsive and proactive in keeping me informed on his work. He also gave me tips on garage door maintenance and some DIY advice to save me time and money in the future. I would readily recommend him to anyone seeking solid garage door service.

I chose this company because of their advertised free service call and their prompt availability…read more The technician arrived quickly, was courteous, and completed the work in about 15 minutes. My garage door cable had come off the drum and one wheel had come out of the track. I was presented with two choices: a $275 "temporary fix" or a $475 "permanent fix." I asked exactly what the temporary fix included and was told it simply meant putting the wheel back in the track and rewinding the existing cable onto the drum. No replacement parts were installed. Although I understand that companies charge for experience and expertise, $275 felt excessive for what I was told was simply reassembling the existing parts. What concerns me even more is the invoice I received afterward. It states that I declined new rollers, end bearing plates, center bearing, vertical tracks, and even a new garage door opener. That was not how the conversation was presented to me. I was offered only two choices--a temporary repair for $275 or a permanent repair for $475. I was never given individual estimates for each of those items or asked to make separate decisions about replacing them. When I contacted the company afterward to express my concerns, they responded by explaining their pricing policy but did not address my concerns about the invoice or whether the work performed justified the charge. The technician was professional and prompt, and I appreciate that. My dissatisfaction is with the pricing, the way the repair options were presented, and the documentation that appeared on my receipt afterward. If you're considering this company, I recommend asking for a detailed written estimate before authorizing any work and making sure you understand exactly what is being repaired, what is being replaced, and what will appear on your final invoice.

We had a garage door spring break, and based on this company's follow through on my previous…read moreexperience, I reached out for a replacement. The same tech I worked with, came out and again. This time and I was properly notified when he was en route. We opted to replace both springs (replace as a pair of you have two) and all the rollers for their HD lifetime versions. The price was higher than expected, but fair considering their immediate response, knowledge, and I didn't have to order parts online and install myself. John weighed my door, checked the current spring specs and got us squared away pretty quickly. I believe in second chances and this experience was smooth from start to end. Great job!!!

Randy, owner of Academy Door and Repair is a complete professional while also being a really good…read moreguy. Every time we've needed garage door service it's fast, fairly priced, and friendly. Highly recommended!

How nice to have the owner of the company come on your service call! Randy returned my call on a…read moreSunday, came out to diagnose the issue on Monday and by Tuesday afternoon our door was operating like new, better than ever for us. This was not an easy fix - a super heavy wooden door, broken spring, alignment problem, but Randy had just the answer. Best customer service I've had in years.