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    Garage Door Heroes

    5.0 (2 reviews)
    Open Open 24 hours

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    Premium Garage Door Repair - Premium Garage Door Repair

    Premium Garage Door Repair

    (20 reviews)

    Service was fine on double door. Tech didn't tell me rollers were different prices. He quoted $19…read morefor all but half were $29. But I accept. However big rip off when asked if he could look at single door and just see if needed anything since he was here. Had no problem. Just wanted inspection. Haven't in shut door and spent about 3 min. I was presented with just total on his phone for payment. I thought high but was told would get email with detail so I decided to not hassle and just look at invoice when could see detail. He charged same $250 for small door he charged to repair and service big door. Immediately sent email asking for $200 refund. No reply for two weeks. Called snd got answer I signed it. Waiting for manager call. But total ripoff

    I had a very disappointing experience with Premium Garage Door Repair. I called them to fix a…read moreslightly bent garage door. The technician spent about 20-30 minutes on-site and installed a standard perforated metal support bar. I was then charged over $130 for that part, which is widely available at Home Depot for around $20-$30. In addition, I was charged a $49.95 service fee, despite being told over the phone that this fee would be applied toward the total cost. That was not honored. Labor was billed at $289 for less than half an hour of work, implying an extremely high effective hourly rate. When I later raised concerns and requested a reasonable adjustment, the company refused to provide a fair resolution and instead offered a minimal refund only if I agreed not to leave reviews or pursue the matter further. The repair itself is functional, but the installation is visually intrusive and not what I would consider a professional finish. Overall, I found the pricing to be non-transparent and significantly above reasonable expectations. I would recommend getting multiple quotes and confirming all costs in writing before proceedi

    Apple Garage Door

    Apple Garage Door

    (47 reviews)

    I needed a 20 year old garage door opener replaced as it was starting to have problems. When I…read morecalled Mike at Apple Garage Door, he recommended a replacement that just happened to be on sale at Home Depot. I ran up to Home Depot and purchased it (I had already read the reviews & had a strong recommendation from my brother) and Mike was able to send guys out to install the new one the same day. I wasn't expecting such quick service but I was really getting frustrated with the old one and calling Apple Garage Door was the best thing! The guys were here less than an hour and took the old one away. All the remotes worked including the keypad. The opener is quiet too. I will definitely use them again if needed. While my brother volunteered to install it, using Apple Garage Door was the best solution. The price was very reasonable too.

    I sent Mike a text on October 17, 2024 and received no call back or text. I then called the number…read moreI had and asked for Mike. I was told he was not available but the person who answered said she would be glad to help me get someone out to take care of my garage door problem. I gave her the number of my tenant so she could schedule around her. She said the service person would call before doing any work to let me know what was going on and what the charge would be after he assessed the problem. Today, October 22 and a week since that call, I got a call from a PRIVATE NUMBER and it was Keller, the service person saying he was there at the house and informing me of the service I needed. He also tried to upsell me on a new motor for the door opener, since this one was older. This did not sound like Mike from Apple Garage Doors so I asked him if he worked for Mike. He said no, Mike had retired and sold his business/phone number to ANYTIME GARAGE DOOR TX. We discussed the work, the price and I asked about payment since I knew nothing about this company and had not been informed about any of their terms. To make a long story short, it appears they will only take cash or credit cards, I called the office to see if they could take an ACH payment, Zelle or check, and to try to make some kind of arrangements so Keller could do the work he was out there to do, but no go. When I asked to speak to a manager about working something out I was told they were all in meetings and unavailable so we didn't get the work done. This company that has taken over Apple Garage Door does not have the same ethics that Mike had and I will never recommend them after the way they have represented themselves to me. Nothing about this was upfront, my work didn't get done, their service guy didn't get to do a job and the company is getting a negative review! What a waste of time all the way around. As a realtor I have clients asking for referrals for every type of business that is home related, I would NEVER recommend ANYTIME GARAGE DOOR TX to any of them and will let my Ebby Halliday associates know what their clients can expect from this poorly operated company.

    Garage Door Heroes - garage_door_services - Updated May 2026

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