I was waiting for to long I thing I spent 2 hour until my order come out and it was not that much under 2~3 items so if you have enough time you can come here read more

The food is delicious fresh every meal made to order i've tried a few rice dishes an all of them tasted great! Great service! a wonderful but small business so you'll have to be patient but it's absolutely worth the wait! Nice cleanly take out setting for take and go, not sure if the dining area is still an option, O! an just a little advice ALWAYS order ahead..! read more

Rice and Things - *pepper steak *white rice *broccoli - Diners Near Me - Philadelphia, Pennsylvania

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Been here quite a few times but last night was truly my worst experience. Ordered and paid for my food at 6:44pm. I was told 45 minutes. After a hour and 15 minutes I decided to go in and see what was going on. I was told my food wasn't ready yet and that they'll call. I went back outside for another 15-20 minutes and still no food. I was sick of burning gas sitting in my car so I decided to go inside and wait. Finally at 9:00pm I got my food. I love my people and will continue to support black businesses but waiting 2 hours and 15 minutes for some boneless chicken and shrimp fried rice is insane. Going to be a while before I go back if at all. SMDH. read more

Rice and Things - Baked Flounder & Shrimp Combo - Diners Near Me - Philadelphia, Pennsylvania

This was my first time at this place, my best friend preferred food and I got it for him! Don't get me wrong the food is amazing, the costumer service just isn't there lol but he did say it's only two of them working so I mean I get it I guess. But it's the tone and cadence of the cashier lol but it is black owned and I support my people!! read more

Rice and Things - Teriyaki Chicken & Shrimp Combo Jerk Boneless Chicken in Jerk Sauce Small - Diners Near Me - Philadelphia, Pennsylvania

Food was delicious. Ordered shrimp, broccoli and salmon. I would come back. They only accept cash app and cash for payments read more

Rice and Things - chicken and broccoli in a skillet - Diners Near Me - Philadelphia, Pennsylvania

Absolutely ridiculous! I placed an order for food today New Year's Eve thru GrubHub, they delivery my food to the wrong address. I call back to Rice & Things to re-order our food. They say okay pick it up in 30mins, only to get a call back that the Chef doesn't feel like making the food so.. sorry! No food after being a loyal customer spending between $50 & $100 every order! Great way to keep business going into the New Year! Unbelievable.. read more

First the wait is extremely long The food dosent have a taste is very bland and o was extremely dissatisfied with my meal and this wasent the first time I ate from this place so I'm not sure if it's different cooks but it's a no go for me!!!! It was not worth 1hr and 15mins to not be satisfied!!'n Never again read more

Food was even better than I expected it to be. As long as you listen to the person taking the orders and dont show up before the foods ready you will be just fine. Quick easy phone order, cash app payment at pickup of food. Front of house was closed off but looks clean. My new favorite in OVP read more

Delicious food! Well cooked! Good variety of foods! Would like to see more varieties of sweets! I remember when you were able to be seated! Service was very good and enabled to relax and enjoy the ambiance! I will be glad when those days come back! read more

This is the second time we ordered from this place. The food has been excellent. We had shrimp and chicken fried rice. Everything was cooked perfectly and was insanely delicious. Today we had Jerk shrimp and chicken stir fir. It was so amazing we will be back. However it will be a while before we order again. The wait time for our food was beyond reasonable. The first time it was a hour and half, today's order was 2 hours and 15 minutes. Like how are you so far behind in orders that it takes 2 hours to have the food prepared. It doesn't take me that long to cook it myself. I would have submitted a picture but we were so hungry when we got our food we ate it all. read more

I see you have complaints on here up to a year ago and your Customer Service is truly the worst I have ever had. If a person orders and you say 40 min. A customer should not still be waiting for their food 2 hours and 10 min later. This is exactly what happened. Placed ordered at a little before 7 got there at 7:30 waited in car - went in 7:45 waited inside another 30 min - noticing other people waiting , first thing another customer said to me - I have been waiting over an hour - that customer was mad - After waiting in store for those 30 min then went sat in car for like 20 more min - went in again now if are following the time it is roughly 8:40 go back in they are still the food is not done . Stood there to 9:05. It was explained at that time that you told us 40 min. We leave get a call at 9:35 food is ready . You can't expect someone to place an order before 7 and food not be done to 9:35 pm. This was the week before Halloween, so now two days ago we call for food and they are like you have to pay first now before they make the food - because they lied and said 40 minutes and then you flag the customer for your wrongdoing. You should always try to please your customers! You should have immediately apologized and offered anything a dollar off anything to keep your customer not try to blame your customer driving a long way to your business. Good Customer Service is everything and you failed to the highest point. It doesn't matter what people think of your food if your Customer Service is not on point and correct. This was truly the worst service I have ever had. Blackballing your customers for your mistake. All you had to do was be truthful and say hey we have a long wait order is going to be 2 hours and let the customer decide if they still order not lie and then get mad when customer leaves after waiting 2 hours and 10 min that night. Shame on you as a business. Believe me I know we are not the only customers you have done this to. I only hope other customers would take the time to write about their BAD just awful service there so the public can be aware! Again in all of my dining places - take out places in my life you get award for being the Worst! I don't ever do reviews but I wanted to let the public beware ! No apology for your wrong doing just blame the customer. I hope you learn something from my review!!!!!!!!! Do better. As for the customer stating the food is good and the owner getting on Google saying thanks for understanding that good food takes time what don't you understand owner - you ARE NOT suppose to lie to your customer and say food will be ready in 40 minutes and get mad at the customer for waiting 2 hours and 10 minutes and leaving PERIOD! You have never apologized openly for your company's wrong doing . Again food can be good but your attitude speaks volumes OK! read more

Everybody complains about the wait time but my experience has been different. Sometimes they don't answer right away so you have to keep calling like a crazy person. But the food is always good. I haven't tried any thing on the menu that I didn't like or love. I'm always telling ppl they should try it out, read more

They have gotten much better with timing and valuing long time customers. Food is still as good as it always was. They stopped blocking customers and food is ready in a reasonable amount of time. Glad to be a customer. read more

Don't order from this place, EVER! The food was good but the wait time is beyond ridiculous. If you order from DoorDash, you wait an hour and a half, then they cancel your order because they took so long to confirm your order and it got to close to closing time, so they cancel it. I used to work down the road from the store. I'd call an hour in advance and stick would have to wait 30+ minutes inside the store to get my food. Meanwhile it's lunch time and they're not busy. I can't believe they're actually still in business. Making people wait 2-3 hours for food is insane. I try to support minority businesses but when the business is operated as poorly as Rice and Things has been after more than a decade of knowing about this place, I'm done. They lost a customer for good. read more

Rice & things is terrible and has poor management I ordered turkey wings a hour ago I think they calling to say my food ready for pick up they calling to say they don't have enough turkey wings. I can order something else or cancel . After a hour of waiting. read more

I had a good experience when I ordered food from here. It took really long to prepare (about 45-50 minutes) but it tasted so good. I enjoyed it! read more

Rice and Things - Chipotle Chicken platter - Diners Near Me - Philadelphia, Pennsylvania

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I've given this place second and third try's and each time the results were the same. The WAIT TIME is unbearable even after given an hour and half-sometimes two hours- they still manage to have you WAITING. NO other restaurant in the city will have their customers WAITING hours for Rice and Salmon. Makes you wonder if they're cooking the rice one by one all while driving to catch the fish, filet it then prepare it. The food isn't worth the WAIT. Jordan Johnson is a black owned business with better customer service, amazing food with 25minute wait times at max. read more

I love rice and things but like most of these reviews they never answer the phone! I suggest ordering through DoorDash. Although waiting for their 1-3pm $8-9? Lunch special is worth the struggle of waiting in the outdated seating area. The food omg.... it's so good, I tend to get the lamb or salmon fried rice (which is part of there lunch special as well). read more

Rice and Things - Lamb Fried Rice - Diners Near Me - Philadelphia, Pennsylvania

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I can't give this establishment 3 stars. Maybe 2.5. Couldn't get through over the phone for more than 20 minutes. Finally got someone on the line when I was 10 minutes away from the place. Inside smells a bit stale and looks a little dated. Portions were okay, of course lots of rice, hand full of protein. Not worth $13-$14, maybe 10. I won't revisit ‍. Food was seasoned well but definitely not something I'll crave. read more

VERY good food. Very bad service. The (younger) cashiers are rude and unapologetic and the wait time is ridiculous. When you call and order (if they pick up the phone) they say "20 minutes." You get there in 20 and STILL have to wait another 20 mins, even though the cashier says it'll be out in 5. My food came with a side of cabbage but it was literally just a scoop! Large portion of food & a side of cabbage that's 3 ford full?? Please hire a professional staff and more cooks! Situations like this make me not want to support my people. Food is delicious though. read more

All I can say is call your order in and forget about it for a while. I don't know why they can get right with their customer service. Maybe they need help on the kitchen... IDK. But they have to get better. read more

The food was ok it's not great as I was told we paid $55 for 4 rice bowls Two with salmon one lamb one short rib it took 2 HOURS TO GET THE FOOD I was told the food was so good lie it had mostly rice and vegetables very little meat and the bathroom omg the Tollett and the zinc had big chunks broken off of Them the cash guy was slow and Act like he was afraid to be there Do yourself a favor find somewhere else to eat read more

The food is excellent. It's seasoned to perfection. The only problem I ever had like some have mentioned was the wait time. That's no longer a issue the wait is much better. You can go wrong with anything on the menu read more

I really enjoyed the food here, well prepared, seasoned well, huge portions, fresh ingredients and a large selection of good, solid choices. I have passed this spot many times and as much as I love rice, I should've stopped here sooner. I ordered pepper steak with cabbage and their specialty rice. There was enough food for 2 meals in the container! The pepper steak was perfectly cooked with tasty grilled onions and bell peppers, fresh cabbage that wasn't overcooked and some of most delicious, well seasoned rice I ever had. What keeps me from giving them more stars is the ambiance, the lackluster service and the wait time. But I have a saying, "I don't mind waiting if the food is good". Better to call ahead and you won't be stuck watching Judge Judy verbally abuse some idiotic litigant while you wait. read more

I love the food. They are just very very slow. I've ordered food and drove 25 minutes to get there and still have to wait almost an hour for the food. read more

I placed a order through door dash with Rive and Things for pick up and when I arrived they said well we don't have it. The guy at the register act as if he didn't care and told me that's on me. The rudeness and nasty service of this place is the worse. It's bad enough they are the slowest people in the world to buy food from but then to have rude customer service too. I always support black business but this place is the scum of the earth. As far as I'm concerned you mines well call them thieves. I will definitely be calling the BBB and yes I have my confirmation text from Rice and Things that they say they didn't confirm. Showed this to the guy at the register too oh and don't let me forget the ignorant lady in the kitchen who just kept yelling we don't have it. Like they need to do a whole lot better. The best way to build your business up is word of mouth and also the best way to tear it down. I will tell it to the world about this place. Oh and I only selected 1 star because it will not let me select nothing but believe I give them 0 stars. They are sickening read more

Rice and Things - Diners Near Me - Philadelphia, Pennsylvania

it might take a lil long to make your food when i tell u i eat from this spot twice a week, every meal touch ya soul

This place is bad. food is unbelievably good but because of her customer service and wait time it mind as well be nasty. U can't get thru on the phone. Don't drive up there cuz even if u place a order in store u waiting a hour and a half no lie. I can't make this up by time u get ur food that u ordered at 2 it will be 4-6pm no exaggeration. how can the good be good if you dead from starving? read more

Attempted to order via telephone, I called at least 50 x no lie, and was not able to get through. I heard the food was good but I will never know, I refuse to spend my money and time at a business who won't answer the phone. I then drove there only to find the line halfway down the street, hire someone just to answer the phone. read more

No problems ordering, quoted time was accurate and the food is delish! Don't always believe the reviews! Go for yourself! I got jerk chicken and shrimp and I am in food heaven! read more

Food was bland and restaurant needed an update. For such rave reviews was highly disappointed. Samon and spinach had no spinach and the rice taste like nothing but oil. read more

Rice and Things - Sa - Diners Near Me - Philadelphia, Pennsylvania

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While the food is good. The service is lack luster to say the least and the wait time even if uou call ahead is very long. I order once and made a complaint about a mistake that was their error. Instead of taking the feedback and improving service they blocked my number in which I would have attempted to patronize them again. So much for supporting this business. Good food and good service go hand in hand. read more

Good Food, Fresh ingredients. Very nice specials for lunch but this will be the slowest platter you've ever received in life. Go when you have plenty of time to spare. read more

Very disappointed in the length of time it took to get our food! When we entered the store, there was one person in front of us. He got his order and left. We ordered 5 dinners and waited OVER two hours in the car (as we don't live near), to get our food!!! In the meantime, others entered and left (for 2 hours we watched this). After waiting an hour, my phone rang, and I thought they were calling to say the food was ready but no, they called to say there were no more string beans! Why not?? We placed the order an hour before and it should have been locked in. We didn't feel safe waiting in the car at night (it was light when we ordered), and the inside seating area was blocked off which meant we couldn't use the bathroom. How inconvenient this experience was! I understand businesses are short staffed across the country, so don't take as many orders!!! It's terrible to inconvenience customers as we were. Now the food was OKAY, and the best thing was that the portions were big. I'll have to be desperate to visit again. Rice and Things, YOU'VE GOT TO DO BETTER! read more

The food is good...HOWEVER, the service is horrible and the wait time is unacceptable...I try to support but I think that's my last time going read more

Pros Pretty decent food at this place..like the kind you would make at home if you had the time. Convenient, Overbrook Neighborhood Vegetarian Options Lunch time specials CONS *Kinda pricey for take out *Skimpy with the meat for the price *The name implies that they have a variety of different rice, as does the menu yet they never have brown rice or basmati etc when I call. A few times it appeared to be over seasoned but that's rare. I wish I could give more stars but it is good food, overall its A-OK. read more

One of my favorite spots. You're going to wait 30 to 45 minutes for your food to get done, but it's worth the wait. My favorite is the boneless jerk chicken platter but I've had so many things on their menu and not been disappointed that I would pretty much recommend anything on the menu. read more

The Food Here is excellent but the customer service not so much. I have been there twice and I was turned off by the lack of customer service the second time, therefore I left without a meal. They need more workers, besides that the first meal i had was delicious. I enjoyed curry chicken, rice, and cabbage which was fresh and not a processed meal like all of these fast food chains. read more

Poor service I ordered + paid then waited, waited + waited. For almost an hour only to be told that no one ever took my order to the back. Mgmt was unapologetic, just offered to prepare my food for another 20 minute wait. Not what can I do to make this bad situation better. Poor service. No stars, I tried to delete the star but the system would not let me. read more

Very good quality fresh food with very reasonable prices!!! A little gem in the old neighborhood. You can't go wrong here!!!