For the most part prices seem to be average or slightly higher than Dick's on sneakers…read morespecifically. They got me with the BOGO 50% off deal though and a pair of cute sandals. Staff is helpful and knowledgeable. Variety is vast & they have a good size clearance. If only the margins were a little better. :) You can't beat a brick & mortar shopping experience though!

A different variation of a big shoe store like DSW. They sell similar brands too. My friend was…read moreshopping for heels here but didn't find what she wanted.

WARNING!! DO NOT ORDER ONLINE !!! Given wrong sizes and products . The customer service is awful…read moreand the pain to try and return is absolutely horrendous. They claim to email a label that expires and I never got it . After reaching someone they sent me the label and advise I would need a printer to use it or pay to get it printed out . Cant exchange for new size . Cant return to any store. First and last time shopping WSS . DO BETTER !

Was there the other day and there was a short girl i think her name tag said alicia but i saw her…read moreflirting with coworkers and one of them was wearing a blue shirt don't know how they get work done if this happening never coming here again after seeing this no help was provided because they were busy talking to each other and just looking at each other while flirting

Great service!! A lot of stuff…read more 100% recommended to visit this location at Norwalk !!

Customer Service: 10/10 Ambience: 10/10…read moreCleanliness: 10/10 Quality of Merchandise: 11/10 Overall Experience: 10/10 Mia and Daniel helped me purchase some steel-toed work shoes at 5:30pm on Monday, 11/17/25. Mia checked in on me a couple of times while I was browsing, and brought me some boots I wanted to try. Mia also helped me pick out some really comfortable insoles. I didn't know which ones would work best for me because I haven't really purchased insoles very much. She asked for my preferences and gave me some examples to feel and it worked out well! Daniel and Mia were both very friendly and helpful :) I like the selection of products at the store! I feel like they had a good variety of women's working shoes and a lot of other shoes and boots in general. They had some merchandise at great clearance prices but I didn't have enough time to look some more. The shoes I got were really great quality and I got some complementary shoe cleaning products with my purchase. The store was also kept very neat and clean, and the music choice was nice. I'd recommend this location!

Came in looking for a wide foot all black shoe for work. I was greeted immediately and explained…read morethe deals and sales they had going on. I looked around, not a lot of wide fit casual work shoes but I found something. I only got the one pair that day. Nothing special but I wanted to say the Customer service was great! The 4 is for the customer service

I came here and helped the finding some pills, but unfortunately, they don't label which heels have…read morewide width. I went down every single aisle and every other DSW I've been to has a little black placard that says available and wide with. Not one of their heels or sandals had this display. I was not about to spend my time going through every single shoe to find a wide with shoe or heel that I needed. Very disappointed in this since DSW is one of the few places you can get White Whitfield. I really hope that the staff here makes it easier for shoppers to find what they're looking for without having to waste all the time to find out ourselves if they have wide width or not.

Bought shoes off their website within 5 minutes of them posting them on their instagram and the…read morenext day they cancelled my order. They said they sold the shoe earlier that day. And when I let them know I never received my money back I was ignored

Sold some shoes, got a fair price and dude was straight forward. Would have copped some shoes but…read morehe was sold out in what I was looking for

I don't ever write reviews but what happened today didn't sit right with me. I went in to exchange…read morea pair of shoes I received as a gift and wanted the exchange put onto a gift card. When I got to the cashier, Jaylene asked what I needed help with, and I explained the situation. She told me I could not receive a gift card and that the only option was a return, which would send the money back to the original purchaser. Another employee, who was helping a different customer, stepped in and correctly explained that I was able to receive a gift card since I had the gift receipt. Despite this, Jaylene said no and insisted it wasn't possible. She was very rude throughout the interaction and spoke as if she knew more than everyone else, even though she was incorrect about a basic store policy. She eventually did process the gift card. I want to thank the other employee who actually knew the policy and helped fix the situation. Customer service like this made a simple exchange annoying to go through.

It's a big store to not have much of anything . It's a lot of staff but not one is really helping …read more Wasted my time telling me they checked for a shoe at the Crenshaw mall when it was actually at the Crenshaw plaza which isn't the same thing

Great friendly service. Very helpful, great price and great selection for kids of all agesread more

Horrible customer service, the indian lady was acting super racist & rude, and made me feel…read morediscriminated so before leaving the store I asked for the manager, they refused to give me there names or to speak to the manager. If I didn't hear her talking to her co worker about me not fitting the image of what a customer looks like then I wouldn't be here giving a review to make others aware ofwhat kind of horrible customer service they provide

I'm so sorry and MAD about this. I can't believe there are people who would do something like that…read more I hope you guys are able to get things back in order and recover from this setback--you're such nice people and don't deserve this. God bless you and all the best for coming back stronger than ever.

Gods Judgement to those who robbed this young man who HUSTLED to get where he is, I pray that his…read morebusiness will be Elevated !