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    Martens Los Cerritos

    3.8 (23 reviews)
    Closed 10:00 am - 9:00 pm

    Martens Los Cerritos Photos

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    Juan L.

    Darlene at Doc Martens really came through for me. She didn't just "ask if I needed help" and disappear--she actually helped. Super patient, knew her stuff, and made the whole thing easy.

    The heat

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    Photo of Rose H.
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    12 days ago

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    6 months ago

    Joey was incredibly kind and helpful! He helped us out when we needed more time & was so positive and sweet!! Thank you!!

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    Ask the Community - Martens Los Cerritos

    Review Highlights - Martens Los Cerritos

    Their return policy is 30 days but Manager, Joey, was so awesome and helped me (and my father).

    Mentioned in 4 reviews

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    A Napoli Shoe Repair

    A Napoli Shoe Repair

    3.5
    (24 reviews)
    1.3 mi

    Buckle up. This business is closing. Based on the name of…read morethis business, I imagine it was owned originally by someone else. I had seen good reviews online so I decided to take two pairs of Yves Saint Laurent boots there to get re-soled. I took them there like the 21st. I was told to come back today the 26th in the afternoon... Well friends, I walked in there and the place looked like a bomb had gone off. Everything was in trash bags and there was a garbage hauler out front. They were going to close down the shop and take everybody's shoes So I told them I'm not leaving until you find my boots. One pair was found pretty quickly and she kept trying to get me to come back the next day and I said no, you won't be here. And I literally waited an hour until he found my second pair of boots . They were half fixed, and the craftsmanship was horrible. I'm gonna have to take them somewhere else to get fixed, but I'm just so grateful to have my shoes back because they are so expensive. On one hand, I feel really badly for these people because clearly they're on very hard times on the other hand, you can't do this. You can't just close your business and leave a bunch of people stranded . I feel sorry for everyone who's gonna lose belongings they care about.

    I brought my expensive black leather belt to cut in size. The belt was ruined with poor…read moreworkmanship. The stich was crooked and the leather poorly cut. You can see from the pictures what the belt was supposed to look like when compared to identical belts for the exception of their color.

    Photos
    What belt was supposed to look like
    What belt was supposed to look like
    Poorly cut leather
    Poorly cut leather
    Bag strap repair

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    Bag strap repair

    Martens Los Cerritos - shoes - Updated June 2026

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