Same day extraction, staff was very knowledgeable and friendly, was able to get right in, would…read morerecommend.

I just had the best experience at Buckeye Dental Care. Bridgette was so kind and knowledgeable and…read morevery careful knowing that I hadn't been to the dentist in a long time. She gave me lots of insight and tips to keep my mouth healthy. From when I walked in the door to when I walked out I had a smile on my face

Man, is it hard to find a new dentist here in Cincinnati. I had to change dentist because they…read morestopped taking my insurance and it took me a long time to find a reputable dentist. At some point I gave up, but I found dentists of Eastgate and they had availability within the week which was kind of crazy. Did a little research and I can understand why as the dentists here at this location are fairly "new" - experience within the last 6 years. But that's not going to stop me. I'm getting my teeth cleaned LOL... Anywho, I was pleasantly surprised that I had a pretty good experience! The establishment is clean, staff are friendly, and it looks like they have up to date equipment and technology compared to the last dentist I had here at Cincinnati. And they didn't even push to do any type of upgrades etc. Which is nice! Teeth cleaning went well, overall a good experience. Not much time to create a rapport with a dentist first time around because this location seemed so busy! Anywho, pretty satisfied here.

Avoid. Dentist claimed they sent in preauthorization and…read moredid not. Presented me with a bill this is about what you will owe and told me this is what insurance would not cover. They completely misrepresented what insurance will cover, by not submitting to insurance first. Sent me bill almost 5 months later and had never filed with insurance, now they say I owe $402 more. Did x-rays without checking to see if insurance will cover, they would not because it was within 3 years. Refused to see wife because she would not let them take x-rays due to 3-year rule. They stated they would not use another dentist's x-rays. They have a tendency to estimate low and stick you with a bigger bill

We have gone here for many years but that will have to change now. They have decided that they can…read moreno longer be bothered to accept insurance. Might be time to drop the Family Dentistry name!?! Maybe Amelia East Dentistry for the Rich and Famous?

Very disappointed, it took 3-4 months to get an appointment just for a consultation. Called the day…read morebefore the appointment, gave them my insurance information, told them it was Delta Dental. Got to the appointment and was told they don't accept that insurance anymore. They wanted $300+ just for the consultation and said the insurance MIGHT pay for it but wanted the money up front. Now I have to find a dentist that does accept that insurance.....soooo very frustrated.

They were so nice and super helpful/friendly. They take care of my teeth out a new crown on. I…read moredefinitely recommend this dentist

PLEASE DO YOURSELF A FAVOR AND READ MINE AND THE OTHERS REVIEWS. Very similar. If I could've don't…read morethat before I went there I would have and would have SAVED my teeth. At All Smiles Dental, I was initially told I needed four crowns. However, on the day of my appointment, they informed me that only two temporary crowns would be placed. They began numbing the side they planned to work on with a numbing gel, but when the dentist arrived, she started giving me a numbing shot on the opposite side, which hadn't been numbed yet. I raised my hand and told her that side wasn't numb before she injected me, and one of the hygienists mentioned that only two crowns were supposed to be done. The dentist responded that all four crowns were going to be done. So, they numbed the other side. After some time, the dentist returned and began working on my bottom tooth. She completed that tooth and moved to the top tooth above it. During this, I had difficulty breathing due to nasal problems and they kept spraying water in my mouth while working on my teeth. The dentist paused and mentioned the bottom teeth were easier to work on or something to that effect. She left the bottom tooth half-done and moved on to the other side. When she started drilling, I immediately raised my hand because of intense pain. She gave me more anesthetic but immediately resumed working on the tooth, without giving the numbing time to take effect. I raised my hand again, still in pain, and she gave me more anesthetic. At this point, I was crying--not just from the pain, but also from the discomfort of the shots. She was visibly frustrated and huffed, saying, "I already gave you X amount of anesthetics." Eventually, she stopped working on that tooth and began working on the upper one instead. I was struggling to breathe and crying uncontrollably, so I told them I was done. The dentist stopped, and the hygienist began preparing my temporary crown for the first tooth that was fully worked on. One of the hygienists was very sympathetic and kindly told me, "Next time, don't let them do all four teeth at once." I left the office with three untreated teeth, one temporary crown, and a temporary filling. I scheduled a follow-up appointment for two weeks later. However, once I got to my car, the front desk called and said there had been a mistake--they couldn't fit me in for the next appointment, as they thought I was getting permanent crowns, not more temporary ones. The new appointment was set for January 29th, a full 44 days after my first visit, leaving me with bare teeth. Not willing to go 44 days without coverage, I scheduled an appointment with my previous dentist to complete the temporary crowns on January 7th, even though they don't accept my insurance. I had to pay $300 out-of-pocket. A week later, I called All Smiles Dental to ask if there were any sooner appointments available, but they said the dentist recommended I go back to my previous dentist. I explained that this wasn't an option because I couldn't afford to pay $5,000 out of pocket. They promised to speak with the dentist and get back to me. After hearing nothing, I followed up later that day, only to find that the dentist had left for the day. I called every day after that, but no one answered. On Friday, January 17th, I called again, and once again, I was told the dentist had left for the day and that I would get a call back by the end of Monday.

Staff were overly friendly until you started asking question. Scheduled appointment and received…read morenumerous texts but never mentioned they would not clean my teeth until night before! That is what I wanted just to get my teeth cleaned! They took so many X-rays over one hour and wanted to repeat one because it didn't show up in the computer! they do not want patients asking questions at all. I would really question if you are considering using Mortenson as it appears they just want to sell many services and not interest in basic dental care! Very sad and highly do not recommend!!