Quick response Scheduled everything on a timely manner Got rid of the mice and also followed up afterwards read more

My daughter has pest control service, but she wasn't home, so I answered the door. Jamal was awesome! He explained what he was going to do before the service and made sure to let me know everything he completed afterward so I could tell my daughter. Very professional, knowledgeable, and courteous. Great service! read more

Albert came out to check on our property. He did an honest and thorough inspection and did not try to upsell unneeded services. I would definitely recommend him and Richland for any pest control needs. read more

Great service, fair pricing, great customer service!! They did some wood repair and tented my house in Garden Grove. read more

Just had our termite problem handled by Richland. We had both dry wood and subterranean termites. Quite a bit of damage in eaves and facia. We opted not to tent. Their team came in and removed and replaced the damaged wood and spot treated while repairing. They finished today and sprayed under the house for the subterranean . There was interior damage above our patio door in the transom window. They drilled into the exterior wall and injected a foam, anti termite product and completely replaced the damaged molding inside. You would never know it had been repaired. I cannot thank Richland enough. It was recommended to begin with that we tent but I chose another route and they were more than happy to work with our choice. My initial contact was Stephanie and she sent the inspector Albert who was thorough. We received a bid and after initial sticker shock I called and booked with them. You've heard...you get what you pay for. Well, we are more than satisfied with the work that was done on our home. We were blessed with Hector and Brian. They were here for five days. At the end of each day when they left you wouldn't even know they had been here. They went out of their way to explain what work was taking place and reassured me that it could be fixed. Our driveway is sloped and they Jury rigged a safe set up for them to work. I will be signing up with them for yearly inspections and will deal with future infestations should that happen. It's a really good feeling when you spend good money and get great service. This company does it right from initial contact through the whole job! We had contact with four people from their company. Stephanie was beyond helpful, Albert, the inspector, who's probably tired of the bad guy roll...but did an amazing inspection. Then we spent a week with Hector and Brian and although I was stressing they reassured me they could fix it....and they did! If you find yourself with termite problems you can rest assured that Richland is a great choice to go with. read more

The guys from richland termite.We're at my house this week. Even though it was a hot day, they went up into my attic and took care of my termite situation. I have been using Richland Termite for about 20 years, and they've never let me down. They have done some major construction work in my bedroom and saved my house from falling apart. Their prices are reasonable, but it's not about money It's about service. I have been recommending them for many years, and I always get positive feedback. read more

I recommend this company. Albert Rick showed up on time for the Inspection. We chose Local Treatment not fumigation. The price was acceptable and the date was booked. The technicians showed up at appointment time and worked 3 hours to complete the task. Hector and Brian were respectful of property. Hector updated us on the completion and collected his office's paperwork. Stephanie, in the office was very pleasant and helpful. read more

My friend referred this company, and I did not use their services for now. But I still want to share my experiences with Stefanie-Office Manager who's always friendly, professional, and understanding & accommodating customer's needs. Rick and Albert whose inspectors conducting the business with a professional manner very through with the inspection process and provide honest recommendations. I will contact this company again whenever we're the services, and want to THANK YOU Stefanie, Rick & Albert for all you Do! read more

I bought house about a month ago and knew that Richland Termite Co had fumigated it the week before I closed escrow. When my contractor found active termites in the walls he had opened up during construction, I was in a bit of a panic because it was only tented a month ago. I called Richland up and asked if they could come out to look at it, and they were there within an hour. Todd was so friendly and answered all of my annoying dumb questions. Come to find out, the previous owner did not pay for subterranean termites treatment, only the ones located in drywood (of course). I knew I needed to get this done right away. Knowing my dilemma, Richland helped me with a price that I felt comfortable with paying, in order to get the job done, and I am extremely grateful for that. They started and finished the job the next day, and even sent me pictures of the treatment that was done. They even brought my packages inside that were delivered while they were there! I couldn't have asked for anything better that kind of customer service. Thank you Todd and Stefanie! read more

I'm not going to bore you with a long ass review. They are best termite company around-period.

We recently used Richland for termite repair and fumigation. They were very professional and I highly recommend them. We were very happy with the work they did. Mike C. read more

Promptness. Professional ,Excellent Services. Thank you Hector and his crew for the termites and wood repair work done today at my house. I am so glad that I selected Richland for the work. I strongly recommend Richland for everyone. read more

After offering on a fixer upper house, our real estate agent arranged for Sal from Richland to come out on a Saturday. He did a VERY thorough inspection and found we had an active infestation and structure damage which falls under Section one. Tenting! Argh! The process has several steps required, but Stefanie in the office explained it all and arranged each part for me. Mission accomplished. Every one we worked with was prompt and efficient. During our inspection, Sal saw the disrepair our outdoor laundry room was in. Previous owners had added on, and the roof wasn't water tight so it had leaked over the years. Sal went above and beyond to price materials for a redo, which I really appreciated. We have too many other to-do's and with our limited budget, we had to pass. His efforts tho were so appreciated and above and beyond. Their warranty is also good for two years, when all I've seen is one year from other companies, so another plus. I'll be arranging annual inspections with them moving forward. read more

I had Richland Termite come to my house to get a quote on termites. I already had 2 other companies come and give me quotes and both verified I had subterranean termites and dry wood termites. The guy that came to my house was very nice and professional, for now. The quote I was the $650 cheaper from the 2nd lowest quote. The first two quotes were off by a couple of hundreds of dollars. You must by wondering why did I give them 1 stars? I told the guy that came to my house I know I have both types of termites, and the back side of the house and the garaged had subterranean termites. Now my house has two craw spaces because of a room addition. So the guy went under my house, but couldn't get to the back because he needed to use the other craw space. Here were the miscommunication came in. The guy didn't go in the 2nd craw space, he also told me he didn't really want to go down the craw space again, because he was already down there for for 30-45min. When I got the contract and was ready to hire Richland, but I noticed that they were not going to do subterranean treatment at the back side of my house, because it was not investigated. So I called Richland and ask about the sub treatment at the back side of my house, the receptions said she would call the guy that inspected my house. When the inspector called be me back, he made it seem it was my fault why he didn't investigated the back side. He said I didn't want him to go back there, because my dad was in the room, and I told him not too. That reason why their quote was so cheap, is because it didn't quote the back side of my house to do the subterranean treatment. If I had them re-investigate, and find subs, the quote would go up. The guy that inspected my house was not trying to help resolve the issue. He didn't realized that I had to take time off work, for him to inspect my house, and I would need to request another day for time off work for him to re investigate. Tenting my house is already a burden, because you have to book a hotel to say at, take time off work and tenting cost thousands of dollars, and I don't make that much money. I been in customer service for a long time, even if you think the customer is wrong, the customer is always right. As a customer are already going to have to spend thousands to fix the termite problem. You should be helping the customers to find a solution instead of telling me it my fault. The inspector just keep saying you didn't want me to investigate the back. I went with another company. read more

Richland just completed a project to repair/replace the facia boards and other badly damaged wood (due to termite and dry rot) on our two story house plus the attached large patio cover. From our first encounter with Sal, their inspector, we knew we were in good hands. He was exceptionally thorough, responsive to our concerns, fully explained the scope of the project and answered all questions to ensure there were no surprises. Given the amount of work required, Sal gave us extra peace of mind due to the pre-planning that he and Hector did before starting the work. We were very pleased with the work completed by Hector, Robert and Brian. This crew were always on time, always available to handle questions or concerns and cleaned up at the end of each day. Their attention to detail and precision was very evident throughout the project and upon inspection once it was completed. True professionals and also very friendly! I also appreciated the responsiveness of their office staff (Stefanie and Becky). They quickly returned calls or emails and were very happy to answer questions or obtain additional information. Overall, Richland exceeded my expectations! read more

As a licensed real estate broker, I am very picky about who I choose to do termite repair in the fumigation. I would hands-down recommend Richland Termites. Julie, who is the receptionist and scheduler, will work tirelessly to get you what you need within the Time you need it. Their work and professionalism is top-of-the-line and I never have to worry about the quality of the fumigation with them. As an added bonus, they do take credit cards so you don't have to worry about checks. Lastly, they are the most responsive termite company I have ever worked with. Again, I huge thank you to them and I would recommend them without a doubt. read more

I recently utilized Richland Termite to fumigate my house. They provided excellent service and their staff performed in prompt, friendly, and complete manner. From Albert showing up right on time to perform the inspection, to Stephanie and Tracey in the office, to Hector performing some required stucco repairs, they were a pleasure to deal. I highly recommend them. read more

The owner claims we did not pay him the $5000 in treatment and repairs. I'm sure everyone knows that when you buy a home you negotiate repairs with the seller and any amount that the seller puts towards repairs/treatment is included in that negotiated amount. The fact remains 1. Richland received over $5000 for termite treatment and repairs, 2. Richland refused to perform treatment that was no more than $500 for issues related to subterranean termites, 3. Richland was extremely unresponsive to calls made several times requesting an amicable resolution, 4. Richland knew there were subterranean termites because by their own admission they treated for them in the garage, but purposefully ignored other areas of the house, 5. Richland left their treatment chemicals and unfilled holes in the garage as signs of their shoddy workmanship. read more

I got about 4 quotes for termite treatment at my house. While most wanted to tent, these guys were the most reasonable and willing to speak plain English about the process and provided a reasonable quote for the treatments to be performed. The crew arrived on time, did everything they promised and were willing to the extra effort without trying to nickel and dime me for every little thing. As it turned out, about a month later, I discovered an area with some damage they missed during their initial review and treatment. While one could reasonably question how this oversight might happen, as if I hadn't noticed it, it would have gone untreated, the key thing is, that I called the office to explain and they had someone out the same day to fully treat and patch up just as I requested. Their office staff was always very willing to assist and the couple times I spoke with Todd, he was extremely helpful and professional. While I truly had termite damage, I recommend to all to do your research...and get multiple quotes...you will find a wide range of "convincing" sales people that have an agenda to up-sell you as much as possible.. I did not get that impression from this company. I would definitely use again when the need may arise... read more

So I've owned my home for 25 years and have never had termite service. You could see that it was overdue. I used Yelp to look up who to use as I've heard so many horror stories, so price wasn't my biggest concern. I was extremely nervous about the whole thing and while I have some complaints they really weren't justified as it was more my lack of experience and nervousness. The staff was extremely friendly. They were a little late getting started which cause me some grief, but they got right to it. I left in the middle...once again extremely nervous about leaving my house to all these people. They locked up when they were done and called to let me know. In the end, the job went perfect. read more

Thanks to Yelp for yet another great find. I interviewed 3 possible clients to treat my home and rid it of termites. One bid only suggested tenting and it came in exorbitantly high. While another bid said I didn't need tenting and the wood damage was minimal, except that they didn't actually do wood repair. Richland Termite confirmed that spot treatment was all that's needed to eradicate my problem. They also replaced the wood and paint matched my existing trim, all for 1/3 less than the first quote totaled. Small Ripples: 1. There was a snafu with my original quote, but they honored it in the end. 2. There was no appointment confirmation call the day before, so I wasn't sure what time to expect them. (They arrived just after 8am., as other reviews attested to). Overall, I'm very pleased with their work and I'd use them again. They did good work, and the place was immaculately cleaned when they left. read more

When me and my wife moved into a new apartment in West LA, we realized that there was a small hole on the floorboards and we suspected Termites. TLDR; After checking a few reviews we decided to call Richland and we were pleasantly suprised when Todd was able to show up at our door the same day! On top of that, he inspected the holes and told us that these were treatable with a spot treatment and gave us a quote. The quote was way above our budget but he gave us advice on how to treat the termites ourselves! Eventhough in the end we did not use their services, we were very happy with our limited interaction with Richland Termite. read more

Our realtor used Richland for the inspections during escrow. Albert did the inspections. He was professional thorough and provided solutions to approach the damage. After closing on the house, we used the Richland team for termite control PLUS fixing dry rot damage. Robert and Daniel were awesome to work with at our home and super friendly. Looking forward to working with Richland to maintain our home for years to come. read more

I used Richland for Termite repair and fumigation. They provided good customer service, responsive and were informative. Sal was the inspector and he was awesome, very approachable and knowledgeable. Sal's customer service staff who set up the appt and details were great especially with calling back within 24 hrs. The price was a bit higher than we budgeted for but went for quality and long term over the other quotes I received.The repairs look good and havent seen any signs of termites thus far. I even recommended them for my sister's house. Thanks again guys! read more

They showed up on time and provided termite services as previously arranged with the inspector. Everyone I dealt with was very nice and wood repairs looked good. My reason for only 4 stars was that they seemed overpriced compared to previous quotes I got awhile back. I chose them anyways because I did not want to go through the whole quote process all over again (waiting around on weekends etc. ) and also because they provided construction/ wood repair along with the chemical service so we were able to use one company for the entire project which was a plus. read more

We bought the old house and we needed the fumigation service for the house. Thanks yelp and other reviews to let us know about Richland Termite. Super friendly customer service. Quick inspection. Fast and quality service for putting and remove the fumigation tent. I would definitely recommend for the next clients to this company. read more

Richland Termite was incredibly easy to deal with and had the best price. I really needed to get my house fumigated. I searched around and got 4 quotes. Richland had the best price and did not try to pressure me to get the tenting done like other company's had. When I scheduled the service, the staff was great! They answered any questions that I had about the tenting and scheduled everything for me (gas and whole fumigation). The staff called me when they were on their way to put on and take off the tent. I highly recommend Richland Termite to everyone! read more

I have had a very bad experience with termite companies in the past. When I called Richland Termite I didn't expect to be treated with such respect. I asked for an inspection and to my surprise they had an appointment available the next day. On the day of the inspection, my inspector Sal showed up 30 min early. This was very important to be since I have had no shows from other termite companies before. The price was about the same as any other termite company. What set this one apart was how friendly and honest he was. I opted to get two services from this company. One was to treat the subterranean. Richland sent out three guys to complete this task. They were on time and nice. The other service I will get is to tent the house. I will follow up on that service. But if my past experience is any indicator, I'm sure I will be happy. read more

Todd came back out to take a look at the holes in the beam and ceiling (Todd initiated the call, not me) and said they could use their magic. Today, Todd's workers returned and did a fantastic job. You have to really look hard to see anything unusual. It's amazing! Much thanks to Todd and his team. :-) read more

Richland treated my house for termites. Both tenting and subterraneans. I had some pesky subs that didn't want to go without a fight. The inspector, Albert, was very responsive and did a great job. Richland came back right away and treated again to ensure all the termites are gone. Positive overall experience and would recommend them to others. read more

Richland Termite is definitely the company you want to call to take care of your termite treatment needs. Their staff is wonderful and very helpful. Their response to your needs are immediately, whether it's via email, phone, etc. I had used Richland years ago and were very happy with the work they had done on my home. It has been about 5 year since Richland did my last inspection. I thought it was time to have my home re-inspected. I did not hesitate to call them. Like I mentioned earlier, I have used Richland for years and will continue to use them when need arises. Thank you, Todd (owner/operator); Albert (Inspector) and Stephanie (Office Manager) for your professional service. Lakewood, CA read more

Needed a last minute termite inspection and was able to get next day service. The inspector (Albert) was very friendly and thorough checking the exterior and interior of our place, keeping me informed of all the places where termites are usually found. Fortunately for us, our place was recently remodeled so we were in luck. Our inspection was needed for a refi. The inspection was done in about an hour and I received the report back on the same day. Great service and will definitely recommend them to all my friends. read more

Great termite company I needed an inspection over the holiday and everyone else was busy. They were able to get us in before closing and were very nice to deal with. Thank you read more

Terminex was my knee-jerk response when I needed an exterminator, but then I read their reviews. Wow, they were bad. So Richland had great reviews, I called them, and had a happy, confident outcome. Sal was plainspoken and upbeat, and Richard who came in and did the recommended work was polite, neat and quick. Yay Yelp for steering me right. read more

I would give this company 10 stars if I could. I called several companies that I found on yelp. Some charged to come out and inspect and some didn't but since this is a 22,00sq ft warehouse, Richland seemed to be a better choice. They didn't charge to inspect the building and they were able to squeeze us in for an appointment in 2 days versus one week... (I learned that it's termite swarming season in LA-gross). Todd came out and basically identified that we are seeing drywood termites and we are seeing them due to weather changes. Todd was friendly professional and straight to the point. Says he could charge us over 10k to tent the place and shut the office down for days and that it wouldn't make a big difference in what little we had been seeing in the office. I also had to contact the office where I was assisted by Stephanie - so refreshing, best customer service ever!!! It's just helpful to know that there are excellent companies out there in the midst of mediocre ones. :) read more

I called Richland and got my appointment scheduled for the very next week. Albert came out and did a full inspection. He went under the house and into our very small attic. I was impressed because we have had many inspections before but none so thorough. He was professional and very sweet.. Albert found termites and scheduled our work to be done within that week. The work crew showed up and were ready to get to it. They explained what they would be doing and in which order. They were efficient and very courteous. They are going to be our new termite service for sure. read more

Working with Richland made termite treatment one of the easiest transactions with the numerous headache-inducing chores associated with home ownership. They answered all my questions, they showed up when they said they would (they fixed all the dry rots in our house, and they coordinated the tenting of the house with AAA Fuming), and they did all works in the contract. Best part: all the coordinations are done over phone and emails because I couldn't be at the house throughout this entire process and they worked with me, easy peasy! Definitely will use them again and recommend them. read more

Great service from these guys. They fumigated my house for termites. The guys (Daniel, Robert and Hector) that came out to do the work were top notch! They also did some light construction to repair some termite damage. They replaced a door that led to the garage and the work came out beautiful! I highly recommend this company. Thank you Richland Termite and Thank you Daniel, Robert and Hector! read more

I used Richland Termite to tent a 2,800 square foot home and adjoining patios in RPV. Their workers were outstanding and conscientious. They gave me a fair price and did the job exactly as documented in their proposal. They are a reputable firm and I would definitely use them again. JRA, RPV read more

I felt they were very unprofessional. A man was hired to come to our home to inspect our home for a potential buyer. I don't have a problem with the inspection, rather the things he said. We have a very large custom home, with more than one attic space. He discovered a space I didn't know existed and apparently discovered what appeared to have been a leak that caused some wood rot. The home inspectors who were there at the same time in addition to a realtor. He literally called the realtor in to shine a flashlight into the small crawl space and proceeded to trash us for not knowing about the damaged he found and told the realtor this was "crap" among other things, not knowing that I heard everything he said. When he came out of the space I confronted him and asked him what he was calling crap, to which he looked embarrassed and did not reply. He then went up to the home inspectors and wanted to take them in and show them this small portion of damage to which the inspector said "no big deal I have seen it.? Just for that reason alone I would not use this company, it was unprofessional and rude. The home is in fantastic shape and there was damage in the attic that we couldn't see because I didn't even know that small crawlspace was there and I'm 65 years old and wouldn't have been able to get to it anyway. One thing to report damage which needs to be done it's another to sit there and tell the realtor that it's crap and go on and on about it. read more