Beyond satisfied, once again, by the friendly and professional help I received at Caliber…read moreCollision, the speed with which my vehicle was repaired and ready for pick up, and the quality of the work done. Having used this location before, several years ago, (as Precision Auto - same location / same staff / different name) they were my 1st call this time around, because the compassion with which myself and my young children were treated during the previous repair made a lasting impression. That's a wordy way of saying kindness matters, and earns repeat business. Special thanks to Tracy for being wonderful. From the moment she took my call the day of this recent accident, I felt a sense of "it's gonna be okay". She made absolutely sure I was on board with [and understanding] all the steps, what to expect and what options were available to me, so that the situation wasn't the overwhelming nightmare it might have been. She kept me informed about the real-time progress of repair, and accommodated my vehicle retrieval [squeezing me in] just a few minutes before closing the day it was ready. Lastly, thanks to the staff who returned my vehicle to me much cleaner than I left it. A very pleasant surprise! YES: kid friendly lobby & staff

I stopped by Caliber Collision in Ashland with a minor scratch on my Volvo, expecting to schedule…read morean appointment or at least get an estimate. To my surprise, one of the employees left a meeting just to come out and help me on the spot. Incredibly, they fixed the scratch in just five minutes--while I waited--and didn't even charge me. This level of service is truly unheard of these days. Friendly, professional, and generous with their time--Caliber Collision went above and beyond. I will absolutely be returning here for any future body work, and I won't hesitate to recommend them to others. Thank you again for the exceptional service!

Very attentive and knowledgeable sales man (Jim). We called that we were on our way from Northern…read moreVA and it was a little bit late, but the salesman waited for us and was nice, patient and answered all our questions! We got the truck we were looking for and left the dealer happy!!

My car died the end of last week and I spent the weekend attempting to figure out my life as I…read moredrive quite a bit for work being an in-home therapist. In addition, since my divorce my credit score leaves a bit to be desired. New Millennium was recommended to me this morning. I made an appointment to meet with Mr. Bookheimer who called to confirm and inform me of the documents needed to begin the auto buying journey. Mr. Bookheimer immediately made me feel comfortable on the phone speaking about the circumstances of my credit as well as giving me guidance on factors that could aid in loan approval. When I arrived at New Millennium I was immediately greeted by the team and shown around the vehicles available. After choosing my new love I was painlessly walked through the application process, approved for a loan, and signed all necessary paperwork. The anxiety I had going into this process was immense but by the time I left New Millennium I felt like part of the family. I can never thank this team of amazing people enough and would recommend New Millennium Auto Sales to anyone looking to buy a new car, priced fairly, and in great condition!

I usually love Flag Stop Car Wash -- I've actually been a member for years. I started out at the…read moreChester location, then moved to Ruther Glen, and I've been loyal enough to still drive about 30 miles to the Ashland location because I genuinely like this company and the quality of their washes. So this review is coming from someone who wants to keep coming back. But this particular location? Whew. Something is going on in that wash tunnel. Everything feels normal when you pull up... and then you enter the wash and get hit with a smell so strong it deserves its own warning label. Rotten eggs doesn't even fully cover it -- it's intense, immediate, and completely unavoidable. I'm talking windows-up, holding-your-breath, questioning-all-your-life-choices level bad. At one point I genuinely wondered if I had made a terrible mistake coming here. And the worst part? You're stuck. You just have to ride it out while your car gets cleaned and your will to live briefly disappears. To be fair, the wash itself does a great job, and I've never had issues with the staff. That's what makes this so frustrating -- the quality is there, but the smell completely takes over the entire experience. As someone who has stuck with Flag Stop through moves and long drives, I really hope this gets addressed because it's the only thing holding this location back. I shouldn't have to mentally prepare myself before going through a car wash. I'll still support them overall, but I am counting down the days until the Flag Stop Car Wash opens in Ruther Glen, so I can go back to a normal, fresh-smelling experience. Fix the smell, and this is easily back to 5 stars. Until then... maybe bring a clothespin for your nose

It was great! I was able to get an appointment on the schedule quickly. They took care of the…read morelittle crack in my windshield and it's held up great since. Great staff too!

It shouldn't be review-worthy when everything goes as planned, but now days it is…read more * I had an appointment. They showed up as scheduled. * They agreed to change my windshield at $X, and there were no surprises. * Customer service was friendly and efficient. * They said it would be 2 -3 hours, and it was 2 hours. There was no push-back, no changes in the plan, and surprises. AND their price was much less than the other 3 places I called. It used to be that this was the baseline minimum you could expect going into any business. Sadly, that's no longer the case.