The service was excellent, the AC is working very well. Mr…read moreMarvin Paz (service advisor) was kind, efficient, and gave us all the help we needed. Thank you!

I received outstanding customer service When purchasing my new Honda this will be my first time…read morepurchasing a Honda so far so good!

Five starts to this location! We own a Kia Niro and a Sportage and we love them! The employees go…read moreout of their way to serve the customers. Parts department always gives you the report of what the car needs, thank you Jerry and staff, everyone! Five stars!

Please do not stop at this dealership as these people are marking up their vehicles by more than…read more$10,000. This guy T.J. salesperson believes he runs the place and maybe he does as the GM Juan let's him have his way? Also claims that they never sale vehicles for what they list on the window; but, try and sale you things you don't really need. Horrible tactics and bad for business!!! The worst in the car business for fort bend area!! Stay Away from this dealership!! Vehicle was listed at $50,650 and once we got there, they wanted $62,350..... Unbelievable!!!

Although they got my family vehicle back on the road because I chose to repair some things myself,…read morewhich I did quite well except for messing up a part of the manifold, they handed me a crazy invoice for the repair. Being resourceful, I decided to buy the parts from another Nissan dealership in Pennsylvania because they were much cheaper. Service here was good, but price gouging for something so small will always irritate me about the dealerships. They already make it harder for us to fix our vehicles ourselves, but I guess that's not enough.

Sharing this on behalf of a friend who recently had a very disappointing experience here because…read morepeople deserve to know who they're doing business with. After buying a brand-new vehicle, she ran into an issue that should have been handled under warranty. Instead, she was met with poor customer service, little to no help, and somehow the solution was to upgrade to another vehicle. So basically, they'll sell you a car, but when something goes wrong, their solution is to sell you another one. That's some next-level customer service. Think twice before choosing Gillman Nissan.

I enjoyed the experience from start to finish. The online experience was easy, informative, and…read morehelped me quickly narrow in on exactly what I was looking for. My experience at Legacy Ford of Rosenberg was truly exceptional. It was genuine, honest, and comfortable, due in large part to their amazing staff. I knew I was in the right place from the moment I arrived. It started with the way I was greeted at the reception desk - friendly, professional, and courteous. That same approach extended throughout the dealership, from the polite cleaning crew and café staff to everyone I encountered during the process. I even had one employee offer to pay for my breakfast. Those small, genuine gestures say a lot about the culture they've created. The finance department made everything easy, straightforward, and stress-free. I especially enjoyed working with Chris Spisak, my salesman. He impressed me from the moment he introduced himself over text and sent me a personalized video of the Bronco I was interested in. In the video, he walked me around the vehicle and pointed out its features and finer details before I ever stepped foot in the dealership. Throughout the entire process, Chris listened, focused on my needs, answered my questions, and worked hard to make sure what I wanted was exactly what I was shown - and ultimately what I received. I never felt pressured or like I was simply being sold a vehicle. This was truly one of the best car-buying experiences I've ever had. I look forward to servicing my Bronco at Legacy Ford of Rosenberg and purchasing another vehicle from them in the future. If you're looking for a new vehicle, I highly recommend stopping by Legacy Ford of Rosenberg and asking for Chris Spisak. He and the entire team made the experience exceptional from beginning to end.

I've always had a good experience here, except for one time when I needed my car fixed because of a…read moreweird sound I was hearing. This is my second Ford I've ever driven, and I'm not used to leaving my car at a dealership for a week for them to diagnose the issue, especially compared to when I take my Japanese vehicles to the dealership and they diagnose it right then and there. Other than that, they take good care of me and my vehicle, though I haven't had any major repairs done because any smart person knows that dealerships tend to overcharge. Aside from some minor issues, they've been solid.

NO INTEGRITY FROM THE SALESMAN OBI TO THE FINANCE LADY!! Buyers beware they charm you in and…read moreeverything they promise will not come to pass! we purchased a suv and was promised some mats , we are still waiting on them!! purchased vehicle and had to take it to a mechanic the same week and paid over $3000. I just wished i had read the reviews first!' They are all consistent!! THEY ARE GARBAGE!! DISHONEST!! and when you call they avoid you from the manager to the clerk!!' They will all reap what they sew!!!' I wish i could have given no stars because that is what they deserve!!!

There honesty and customer service is the worst. Automotive repair is totally dishonest. After…read morehearing how they kept an elderly woman's car for 150 days and it was still not repaired I ran out of there. Not only that but the list is long. I won't waste my time. But if you're looking for a dealer this one should be the last place you consider. Look for another dealer to care for your car or truck. I would give no stars if possible.

Best car buying experience I've ever had! Rachel and Sam were absolutely amazing. The car we bought…read morefrom them had a few minor scuffs and scratches and a sensor that needed to be replaced. They offered to fix all the exterior blemishes and replace the sensor for no additional cost AFTER we bought the car! Such great customer service. I will be recommending Auto Plaza to everyone in the market for a used car.

Rachel is the best used car dealer I have ever had the pleasure of working with. She made every…read morestep of the process incredibly easy, and always put me first. She responded instantly to any questions I had, and went out of her way on several occasions to accommodate any of my requests. I would 100% recommend this place to anyone local to the Houston area, and even to out of state buyers like myself.

My sales person haley was awesome she helped with the sale and explained all my options and also…read morehelp with my in house financing she is just the best

I purchased my vehicle in October 2024. I was super grateful because I do have challenges with my…read morecredit. However, since purchasing the vehicle. There has been mess up after mess up. Although I make my payment there is still the notification in my car as if I didn't pay it. If the payment is not made there is a "kill" switch and the car will not start. Each time they have done that has been in error. I have to call and then get a rude person telling me they don't see my payment and then all of a sudden, they see the payment. If you have any other choice go to a different dealership. Challenged credit or not. Very frustrating

I would like to commend Group 1 Toyota SW Houston, TX for there superb assistance, professionalism…read moreand the three staff members that assisted. 1. I was introduced to Luis Guerra to find my needed vehicle that wasn't on the lot. Luis offered his assistance with no guarantees, that's all I could ask for! Within a week's time he had located the perfect truck for me! 2. Obinna Izuakor - Luis handed me off to Obi to structure my purchase, he introduced himself to my family and I the proceeded to assist. Obi further provided an unforgettable purchasing experience, all with a smile and great demeanor! Keep up the great work Obi! Remember Footprints in the Sand and the Serenity Prayer! 3. Nick the Finance Manager - We progressed to the Finance Department then called in by Mr. Nick/Mr. Finance! Nick welcomed us in with a smile, not missing a beat and seamlessly moves through our options. He assured me that if there's anything he could assist with to reach out to him directly the handed me his card. It all was like family, God loving young men assisting me with a very high level of competence, knowledge and straightforwardness! In today's time, I was elated to receive such a high level of service across my entire purchasing process. I appreciate you all at Group 1 SW Toyota Houston, TX! Truly! The Gloston's

I bought a Cross there a couple of months ago and post sales deliver is POOR!!. I had issues with…read morecleanliness of my NEW car and stains that are still not made right by the dealer. Buyer beware. Drive a little further for better customer service.