WARNING - SPOILER ALERT Auto mechanics are generally…read moreconsidered crooks, but some brand specialists take pride in their work... Unless they think you're just some computer nerd looking for a loud car to impress ladies with. Then they rip you off. BIG TIME. It's been a long time coming but I thought I'd check in on corvette specialties and weigh in on my experience for other people considering their services. I'm only sharing my first hand experiences, and any conversation or activity that took place when I was not present are not being recounted. I was brought to corvette specialties by an excited friend who had been called and told that they were done with his engine rebuild. They wanted one more payment (the total was *double* their initial estimate but when you consider these are the specialists, it's worth it, right?) and since it had been six months, my friend brought a cheque and was eager to pick up his vehicle. The front end of his corvette was still lowered - the order was to raise it to stock (restore to stock entirely, in fact) and get it to collectible condition. When my friend pointed this out, the rep said "Just lower the back end" so it would be even. I was pretty taken aback by that, because the idea of rebuilding a classic car to stock sounds like a pretty typical way to show respect to a brand your entire company represents... But maybe I just don't understand how genius works? So we went out to see the actual car. It been driven out from the shop and into the parking lot. It was filthy. There was a nail embedded in one of the tires, and the tire stem caps were off. The oil cap was off, and *there was no oil in the engine*. The vehicle looked like it had been sitting outside for a year. They'd had it for at least six months, and sometimes shops are dirty, but it was surprising to see the vehicle in such bad shape while in their care. Still, would prefer to have waited a few minutes for them to put oil in the engine BEFORE they drove it out of the shop. Upon starting the newly rebuilt engine, it was backfiring. My friend pointed this out. The mechanic (The owner's son?) said "It's not backfiring." We went around to the back of the car. "Put your hand over the tailpipe, you can feel it. It's backfiring" my friend said (True fact - you can feel the air blasting out in uneven bursts if your engine is running rough. But since this is a newly rebuilt engine with ZERO MILES on it, it should be as new, right?) The mechanic gave some hobnob about how that's normal as it's a closed loop system. When he was called out on being full of crap, his face dropped. He quickly disappeared and returned with daddy. The rest of the conversation took place away from me, so I won't include it here. They walk back over to where I am, and my friend wants to take it for a test drive. The owner said he could not take it for a test drive because they had just adjusted the wheels and needed to still tighten the bolts and "adjust a few things" This is what they actually said - They admitted to driving the car out of the shop (DRIVING IT!!!) before tightening the bolts holding the wheels to the car. I was completely floored. It's one thing to disregard a customer's request for work on your vehicle as flippantly as to act like it's not a big deal when you've already been paid for the work. It's another thing to endanger the integrity of your client's vehicles mechanical components by DRIVING IT when there are loose or missing pieces, no oil in the engine, or you have failed to tighten the bolts on the wheels. Even from the shop to the lot. Without oil in the engine *the engine should never be turned on at all*. I'm not a specialist but I'd have to hit my head pretty hard to forget something that basic. I would warn anyone against these crooks/idiots/bullshitters, unless you're a twat who wants flames painted on the side of a vehicle with improperly fitted doors and gummed up catalytic converters and butterfly clips permanently stuck open. If anyone on this website is considering Corvette Specialties for service, please consider sending me a message on YELP first, because this review would be a whole lot worse for corvette specialties if I was willing to include what was said when I was NOT around. $12000 was paid to this shop, and they spent six months "rebuilding" the engine of the vehicle. After a later test drive wherein several mechanical/electronic components *failed to function properly* this business was refused additional payments, and that they could return the money and keep the car. *EDIT* It's been a couple of years, and I've been informed the car is still rusting on their lot. I assume they are not pursuing their client legally for further payment because the damage they did to that vehicle would be considered *larceny*. Not a good look for a specialist.

Great body shop! Just picked my '05 C6 Z51 that was…read moredamaged when a lady side swiped it in a parking lot and ripped off the front bumper. It was sent to another ICBC body shop and they totally screwed up the repair. Unable to properly mount the bumper and align all spacing. After complaints - it went to the dealer. Again - they couldn't get the bumper, light assembly, and front fender to align. Finally, after much complaining to ICBC - I had it sent to Corvette Specialties and they have totally restored the car to new. I had sent the car here for some minor work several years ago but had seen a couple of bad reviews so avoided it this time. MY MISTAKE - this is the only place I will EVER send my precious vette to from now on (hopefully I won't need to). Don't waste time anywhere else, including the dealer (if it is a body shop repair). I can't comment on any mechanical work as I didn't need it. This is purely a review of the body shop. Glenn was easy to work with and was honest/straight forward. Body shop manager (Keong?) knows corvettes inside out and is a perfectionist. Very pleased with my car now it looks absolutely mint!

I have been a customer of AAA and the Sharma Family for many years, and I can honestly say they go…read moreout of their way to ensure the customer is satisfied with their work.

My Mazda was repaired here as a tow-in after a front end collision. While the staff seemed nice…read moreenough and they provided a courtesy car, the work done was not acceptable. Within a couple days of picking up my vehicle it suffered an electrical failure which caused me to loose steering and all power for 20 seconds, endangering my life. It was towed in to AAA who claimed the cause was a crimped wire in the front end where the damage had been. After picking my car up again there was a terrible creaking sound so I tried 3 times to have AAA address the issue. I was told there's nothing wrong, then told it was my brake caliper. Finally I took the car to a Mazda dealership who discovered the control arms and suspension were dangerously loose. After Mazda tightened everything the creaking is resolved. Additionally, there is a noticeable gap in the hood on the side of repairs, and Mazda mechanic showed me pictures of a wiring harness left broken and unplugged on the same side.

Craftsman Collision is a complete ripoff. I had a perfect…read morerepair for exactly half from a highly reputable shop.

I highly recommend the 1900 Main St location. All the staff have been exceptionally helpful from…read morebeginning to end of a lengthy ICBC process. The entire team went above and beyond to ensure my understanding of the claims process throughout, answered questions in detail to provide peace of mind, always provided curtesy cars. Extensive repairs on my vehicle were well done with attention to detail. Grateful for the reliability, trustworthiness, and kindness of the staff during a stressful time.

Small shop but great service…read more I came here for an ICBC claim (not at fault) and being my first accident, I delibirately took time to pick an autobody that is ICBC Approved Shops. Initially I was planning on using the big name brands but decided to try this small shop based on its review on Google and the variety of cars that they work on from the pictures in their website. From Toyotas to Maseratis they do it all. At first I was disappointed because when I asked the owner how long it may take, he said "I cannot guarantee, sometimes it takes a month for a part to come" but anyways these guys took photos of my rear end damage, assessed it and the next day, they have a courtesy car for me (2015 Camry), took my car and in the same day, it was fixed! The bill described that it was a $1500 job and 7 hours. The price did not matter since it was a no-fault claim but I am very impressed by how fast they were, how professional was the receptionist (especially apologizing a lot for simple mistakes and misunderstanding). Overall great job on my car, great service and good craftsmanship! Will be back again on my future autobody needs!

Century always gave my car a great service. I'm a girl who doesn't know much about car maintenance,…read moreso I respect and appreciate that they never make me feel like they're taking advantage of me as an ignorant girl and telling me to fix things that don't need to be fixed or overcharging me. Overall, the service was great. Edmond, Alex and their staff always very helpful and friendly.

I would give them even more than a 5 +. Thier customer service is exceptional. They are a rare…read morebreed in today's market. To them the customer comes first. Doesn't matter what the service work to be done is, they will make sure that any related equipment that works with what they are repairing is functioning properly. Been a loyal customer for over 30 years and always been impressed with their products, services and their professional attitude.

Getting an inspection of my car was made quick and easy by the Tremblays. They even found and…read morereturned my house keys that I had dropped outside the office. Thanks so much Brad.

I've been here 4 or 5 times over the years for various work. The major one was for a rear-end…read morecollision (fairly major) and while I received a loner during the repair, I was surprised at how quickly the damage got fixed. Less than a week (5 days I think). Amazing! The rest of the visits were for minor work such tire changes but was always met with a good rate or even a no charge on a coupe of visits including the last one a few days ago! Love that! Shows care and good service...which these days is worth its weight in gold. Highly recommend!

Accident, but when I called they are 2 months behind and could only take me in end of September…read more. also since it was a massive repair they hesitate to do it.

I am really glad that I took my ICBC claim to this location. Partly out of convenience as when I…read morehad originally called they offered to come and pick my car up for me. They have really nice courtesy cars (and right beside the Ford dealership that I bought my car at). My car was ready ahead of schedule and when I picked my car up it was detailed and looked & smelled better than when I bought it. About a week after I picked up my car, the business called me to see if I was happy with the work that they did and if there was anything else they could do for me. The business is a family owned and not a big chain. But they care about the quality of work that they put out. My original review was left at the wrong business as similar names so I have rectified the situation.

This place continues to excel in the work they do. I returned to this place for a free detailing…read moreafter a year and Dean was generous enough to honor this offer. I asked if I could pay extra for a wax and he even threw that in. I dropped off the car and they gave me a ride home and back. They worked on the car for 4 hours and the car looked brand new after. I'm very pleased with them. They are very helpful, professional, friendly and customer oriented. I'm writing this not because I got a free detailing but really want to recommend them since they are so good and it's important to support good and honest business! Highly recommended!

This company has superb service. Specifically David Barnes. My 79 year old mother got rear ended on…read moreher 79th birthday. This true gentleman came to my mothers home and inspected the vehicle and did and estimate. He even picked up the vehicle for repair and dropped off a rental. David then spent the next four weeks doing everything to keep my shaken mothers stress as low as possible. He did this by being polite, creative, professional, and mostly understanding. I would recommend this company and this representative for any person thats been in an accident and already is shaken up by the event. What these people need is OpenRoad Autobody to make the repair experience as good as possible. Thank you so much.

This is absolutely the worst body shop I have ever experienced in 50+ years. Front office customer…read moreservice is totally useless. These young ladies have received zero training and cannot answer anything without checking with someone. They are dis-organized and have no appreciation or care that customers have to keep calling to get an update on their car's status, after being told they would contact us...but they do not. I could go on and on, but you get the idea! The technicians are equally terrible. Their lack-luster, blazee attitude and manor is mildly irritating to say the least. Sense of urgency is non-existing. When you are telling them things that are wrong, they don't write anything down. Then when you eventually pick up the car, everything which was supposed to be done is not done, and you have to bring the car back. You would think there would be some process for a supervisor to review each car before contacting the customer to pick up. No, this is clearly not the case. And I am not the only one who had these experiences. When i dropped my car off yesterday morning, for the 2nd time, since the original work was incomplete, there was another customer there who was fuming mad. I understand his car had numerous attempts at getting fixed, and still, not done right. I observed from a distance, the customer showing his car to two technicians, one of whom was the manager, though one would never know it, and both these guys were so relaxed, and showed no empathy, no apology, no nothing, that this client's car is still not fixed correctly. When I witnessed that for my own eyes, it absolutely confirmed that this is the way this shop operates, and I will do everything in my power to spread the word. Years ago, I used to deal with this body shop, several times, and the experience was the opposite. I can only guess the business has been sold or something significant has changed, because this place is sunning on cruise control with zero management on site. My car has been in there for an ICBC claim. If anyone is looking to get work done here and paying out of pocket, lookout! I will also be bringing my review to ICBC's attention after writing this review.