Just an update here - we used these guys again yesterday. That's the third time they've provide…read moreabsolutely STELLAR service. They are responsive, give free estimates, and the work on a nagging issue was taken care of in around an hour. I know we can trust the work will be done right the first time. They are really our go-to plumbers!

Easy to schedule appointments, good communication. Ivan was great. Very thorough, quickly finished…read morethe tasks and very pleasant. I asked to add another task and he was able to do it that visit.

Very friendly & knowledgable in his craft, family guy - he fixed everything I'd asked-…read more 1 loose indoor faucet which now works better than it ever did, and 2 hose bibs, one of which he had to go thru an interior closet wall to access. He updated the aging hardware, was in and out within a couple of hours. Very reasonably priced. highly recommend!

Matt and Jason came to our house yesterday. Overall, it was a positive experience. They were on…read moretime, and they were friendly and tried hard . We did not have huge mysterious problems - a toilet that was not flushing correctly every time, and a dripping faucet outside. They were scheduled at 9 am, and they left at 10:25. There were a few questionable things. Not about Matt and Jason, who seem to be very nice people. But about their charges. They exchanged a flapper in the toilet for a Toto flapper. A name brand, so it might be more costly. Matt charged $38 for that Toto flapper, which is selling for $6.86 elsewhere. I understand that materials must be upcharged, but that seems excessive. He also charged $180 for 2 hours labor. I cannot quite figure that one out. Perhaps bc there were two plumbers here, then each was a 1 hr labor charge? But this was a one plumber job. Changing a flapper in a toilet, or a leaky faucet only required one plumber. They were not actually here two hours, so it could not have been charging 1 plumber's labor for two hours. ? Not sure about how this charge was figured. The other questionable thing was the credit card processing fee. I always pay in cash or check bc I hate that a businss has to pay 3-3.5% fee. I paid him with a check. However, Matt caught my attention when he said he charges a 5% fee, if you pay with a credit card. Not sure if he is aware of this, but that is illegal in WA state. The state allows you to charge the actual % fee from the credit card company, OR a maximum of 4% . Charging 5% is against the state law. So clearly this is questionable on his part as the business owner. Overall, they seemed committed to doing a thorough job, and helping the customer, but their charges may be excessive

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Responsive, got the job done well to what seems a high standard and charged a fair price. Can't ask…read morefor much more.

Person I spoke with on the phone was VERY rude to me and so I have chosen not to go with this…read morecompany. Will find a more friendly company with good customer service.

This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

Ed installed a whole house water filtration system in our house. Ed is very sociable, honest, and…read moreprofessional plumber. He did a fantastic job at a very reasonable price and got the job done in the timeframe he suggested and minimized the amount of time that we were without water. I will recommend him to my friends and definitely use his services next time I need plumbing work.

Read positive reviews about this company and decided to try them for a leaking water pipe…read more I emailed a request for help on a Sunday, received a confirmation that they received the request and would reply shortly. 4 days later... crickets. If the job was too small or they were too busy, a simple response would have been acceptable. Now looking elsewhere for help.

I learned of Purdy Plumbing from the man who handle the landscaping for our HOA community. Our…read moreassociation had a couple of septic system field line root issues. We got quotes from two other known Plumbing companies before we knew about Purdy and the first quote was out of sight and the second was only have way out of sight. We contacted our landscaper about a plumbing company and he suggested Purdy. They came out and inspected the situation and found the problem and gave us a quote that was reasonably high, but much more inline with reality. Two technicians came out and dug up the two problem areas and took care of the roots and repaired the breaks in the lines. They then checked with a camera line 100 feet up and 100 feet down the pipe to make sure there were no other breaks. They left the repair sites, pristine. Because they did such a great job and were somewhat affordable, I called them when I needed my tankless water heater serviced and a complete kitchen sink and faucet plumbing redo. One of the same very nice technicians (Richard Sherman) who helped the HOA was the one who arrived to help us. Four hours later the jobs were completed. I had everything out to go under the kitchen sink cabinet to thorough clean and when I opened the doors, it was spotless, just like new. There are 21 other homes in our little community and I plan on letting them know about Purdy Plumbing Company. You can't find a more honest and professional group of people. Ron Carlsen

if there was less stars than this I would choose the option. Owner was rude. plumber that showed up…read more( not on time) had no idea about troubleshooting clogged tub drain. He wanted ti replace the drain for 900$ more after the initial 300$ for showing g up without a snake and poured blue liquid into tub. called another plumber who had everything done for 300. worst company ever.

Kerry came over to my house during torrential downpours in November 25. I had significant amounts…read moreof water coming into my basement. Just as other companies,, he could have tried to sell me all sorts of expensive fixes. Instead, he calmly pointed out that what I thought was my drain in the floor was simply a crack in the foundation and advised me to seal this shut. Super appreciate his honesty and will definitely be calling him next time I'm in need of a plumber

I've been going to Kerry for any issues or installations at my house for the last few years. I had…read morea few things that needed fixing over the weekend, so I called Kerry. He gave me a fair price for the project. I trust his quality of work, integrity, and professionalism. I highly recommend calling him.

I was a little wary of this company after reading the other reviews, but I had sh*t that needed to…read morebe taken care of! My septic tank alarm (if you don't have one get one!) went off in the late evening. I quickly called and scheduled for them to come the next afternoon. In the morning there have been a mixup from the scheduler and they were on their way, but with quick resolve they rescheduled for the afternoon as I had planned. The service man that came was extremely thorough and worked efficiently without wasting time. Being a woman, I am always afraid of being ripped off and dismissed with my concerns and questions, this was never the case here. Every question I had was handled with care, he did not shy away from explaining how things worked either. He made the required repairs and cleaned up afterwards. Now let's talk about cost. Yes, I was expensive. But there was no was in HELL I was going to muck about this household's feces! These men and women have a dirty job and should be compensated for it, not to mention the cost for safely disposing/cleaning up whatever materials they come across. If you're concerned about costs be sure to ask the scheduler what is typically charged and they will happily explain it to you. You will have to pay for their time, materials, and assessment of the issue. I will be using this company again for my next service. (4 stars instead of 5 because of the scheduling hiccup.)

Tech showed up to install garbage disposal as requested online…read more Tech said he would need to charge a service charge just to come in and look. Would not tell me what the amount was. Tech also said he was not ready to install a garbage disposal today. Tech took two photos of my sink and then said he might be able to have someone else come out and install eventually and maybe a salesperson would reach out eventually and be able to track what I needed. Said service charge was 300. To take two photos over 2 minutes. Said this service charge might be rolled into next appointment but only for 30 minutes. No one ever called to set up a follow up to install. Make it right. Reverse the charge and let me get on with my life.

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

Honest, fast, reasonably priced and on time. They are on my contact list for future needs.read more