Like many Duramax owners, I suffered from D.D.D. (Duramax Diesel Depression) for quite some time. I had been to 2 exceptional mechanic shops and 2 Stealerships (that's right, I said it!) to get my issues resolved with my 2019 GMC Sierra 2500 HD, but all 4 told me they didn't have any mechanics confident enough to diagnose or even touch my truck. I had been living with a repeating code causing a check engine light for a year, among other things. The guys at Ricks Automotive were a blessing for me, they diagnosed my issues, used OEM parts, and did a THOROUGH quality control check to make sure my truck was done, not because they questioned their own work but because they know how Diesels can be difficult. I cannot thank them enough for repairing my truck. They have the knowledge and the necessary diagnostic equipment for diesels when most shops don't even have a Certified Diesel mechanic, they have 2! Tim was super communicative throughout the process and not once did he try to hustle me (which is the norm at most shops). I highly recommend this shop to any vehicle owner, their prices are fair and their work product is SOLID. read more

I had a really great experience with this shop. Tim was kind & took the time to explain what was going on with my car. He was honest about what needed to be done & kept me updated throughout the entire process, so I always knew what was happening. It's hard to find an auto shop that's both trustworthy and communicative, and I'll definitely be coming back. Highly recommend! read more

I found a mechanic I can trust. I had my son's Subaru towed to Rick's because it had been sitting for months because my son couldn't afford the things he was told it definitely needed. After carefully diagnosing the problems they were able to get it back to running great without all the things my son was told and at a great price. read more

I replaced all four tires at Rick's Automotive over six months ago. Today I had a flat tire, and they repaired it free of charge even after I offered to pay. This is a great example of how to treat customers. I truly appreciate their honesty, professionalism, and kindness. Highly recommended. read more

The best service from the kindest people! (And they're as good looking as they are talented!) I went to get my undercarriage repaired and they not only fixed it in 10 mins but they also filled the air in my tires. I highly recommend going here if you need work done on your car! read more

Rick's automotive is a good and reputable business for your service needs. Good quality service on my Carolla that I bought used since 2014. My car runs great. They did an oil change in August with several other check services at a very nominal fee. I'm always grateful for the extra service. Tim is usually who I deal with now and he is personable, professional, and just a lot of positive energy. A good family business. They have always followed up with me after every service through the years including today which prompted me to write this review. You can't put a value on excellent service. read more

Tim was very welcoming and helpful setting up an appointment for service & oil change before a road trip coming up. I received a same day appointment and found the shop to be a clean, relaxed environment. The work was completed in the estimated time with the option for the 60,000 mile maintenance to complete the same day. On top of that, the pricing was lower than the dealership (of course) and 2 other shops I looked into nearby. Couldn't have gone smoother! Highly recommend calling Tim. read more

So happy to have found an honest, reliable mechanic right in my 'hood! Rick has been in business in GH for almost 40 years! His son, Tim, grew up in this shop and now works along side his dad and probably will be the first to greet you with a smile when you walk in. My first experience here was curtesy of a tow from AAA when the alternator died on my 2005 Scion. My lifelong mechanic in Simi(who took care of me since my first car in 1984) had moved in 2020 to Maryland. Coincidentally his name was also Rick. So when faced with having to find and build a new relationship, I took "Rick's" to be a good omen. My choice was confirmed by the AAA tow truck driver who said, 'Rick's is a good business. They're nice and fair. I actually tow a lot of cars to them!' They also happen to be recognized and approved by AAA and offer members a service discount! SWEET! Alternator aside, I just took my 2017 Santa Fe in for oil and lube, which included an appreciated road inspection. I am also impressed with how clean and organized this shop is for being so busy. That communicated to me pride in business. I'm very happy my cars have found new caretakers in Rick, Tim and the rest of the crew. Support your local - reliable and honest - mechanic today! read more

Rick's Automotive - Pool change time! - Auto Repair Near Me - Granada Hills, California

I had a low tire pressure warning and stopped by Rick's Automotive. A young gentleman immediately came out to help, checked all my tires, and took care of everything within minutes. He was kind, attentive, and went above and beyond without hesitation. It's the small acts of genuine care like this that make such a difference. Truly great service! read more

Honest shop. Had work done upon completion they showed me the "bad" parts that were replaced Something a dealership would never do (Rydell). read more

.y car broke down on the freeway, I was stressed about what it would cost me to repair it. AAA towed me to ricks automotive in Granada hills. This was the best possible place i could have gone. The staff was professional and honest, they helped me right away because I was stranded far from home. I am so grateful for their fast and highly professional service, they fixed the problem right away and did not take advantage of me. If you live anywhere near ricks automotive in Granada hills I highly recommend you see them for any of your car service needs. These guys are the best!!! Thank God for ricks automotive. read more

Rick's Automotive - Went to the park after my car was repaired at ricks automotive. - Auto Repair Near Me - Granada Hills, California

They fixed my vehicle in no time, I would certainly recommend the shop to anyone in town

This is the BEST Place to bring your car for any type of service. I had an electrical issue that lead to a dead battery, plus an oil change. It took less than a week to diagnose and fix - all at a very fair price. Tim is amazing! Very honest, helpful and goes above and beyond for his customers. The work by the team is top notch. For over 25 years this shop has been serserving the San Fernando and Santa Clarita valleys. read more

Ruined my wheels doing a tire rotation. Got em fixed but wouldnt pay for a rental. Even though his worker butchered my wheels. I couldnt drive my car for a week. I even came back because its close to my house. Everytime they said theyre busy and they have no time. It never looks busy there. Ever. Their prices are about the highest they can be. And they seem to only be comfortable with white clients. In fact thats all you see there. Edit: now you know how condescending this idiot is. They have a corner shop. With a big ricks automotive sign. ..the tim guy is kind of weird and not all there. If youre not white totally dont go here. If you want to pay dealer prices minus the quality and like to wait extra long for simple jobs. Go here. read more

We were recommended to Rick's from another location and they provided outstanding service. We were traveling from out of town and they took the time to do a quick repair to make our truck safe to finish our drive. Thank you to Tim and the team for your outstanding service!! We appreciate you! read more

I had to bring my car in because my air conditioner stopped working. Very friendly staff and reliable service. They are honest and do a good job. I highly recommend them and they offer a AAA membership discount read more

Found Rick's Automotive through AAA. Made contact with Tim and explained the car's problem. He was very courteous and has exemplary customer service skills. Dropped off the car on Monday and Tim said repairs should be done by Friday. The car was ready on Thursday. Great turn around and if you need a local mechanic Rick's the place. Thanks Rick's Automotive! read more

I have nothing but good things to say about the team here at Rick's. I bring my Toyota Camry and Toyota Corolla here all the time and Tim and his team never fail to give us amazing service. Today I brought my Camry here for an oil change and check up and they charged me a proper price and gave me excellent service by finishing in less than an hour. They have never overcharged me, never tried to scam me with nonsense. Always happy to be a customer here at Rick's! read more

I found Rick' Automotive to be responsive, honest and fair. They only fixed what was needed and didn't try to sell services that can clearly wait. They might not be the cheapest, but the work was done reliably and in a timely manner. We will definitely be taking our car there again in the future. read more

Honest, good service , professional and knowledgeable. Very nice I can text my mechanic too. I highly recommend it. read more

Thank you to some of the best mechanics here in Los Angeles. You always gave us the best rates We are always very impressed by you guys! read more

Good, prompt and fairly priced service. I got AAA discount and friendly staff. I'll definitely come back to service my cars moving forward

Rick's has been taken over by son. Gave me price on fuel pump 2000. Had my car towed out of there brought it to someone else they fix it that day was oil pressure sensor.300$. My dad brought car with fuel leak told my Dad 1500$ car sat there for 2 days .I had the car taken out of there fix in 1 day some were else for 250 $ my dad been going there for along time an been taken advantage of he is 80 years old beware of this place. Good place very reasonable price on the corner of San fernado an vanuys . read more

They were polite and reasonably priced. This was the first time I went to this auto shop after going to another for many years and I was pleasantly surprised by everything. Thank you! read more

Have been using Rick's Automotive for more than 12 years. Highly recommend. Very clean shop, great customer service. Very honest, will explain what needs to be fixed right away and what can wait. They guarantee their work for a year and if you're a AAA member will give you a discount. read more

My car had two separate issues. The driver side window was on the brink of death and a rattling noise was heard coming from under the hood. I need the vehicle repair quickly and needed a place convenient to me. I saw Rick's in passing and called. Rick answered and was friendly and professional. Before taking my vehicle there, I checked online to see if there were any negative reviews. I could not find any negative ones but did find one posititve review. I took my vehicle to Rick who said he would diagnosis both problems for about $70.00. If I chose to repair it there, the $70.00 would be applied to the cost of repair. Rick called me within about 2 hours advising me that the window regulator had gone out and 2 belts (noise problem) were bad. A few other things needed replaced as well. The cost was just shy of $1,400. Yikes! But I do realize the cost of parts was pretty hefty... So, I gave the green light. Approximately 4 or 5 hours later, I received a call from Rick. The car was ready! (WOW!!!) When I arrived to pick up my car, Rick explained to me the breakdown of the billing and even showed me the old parts that had been replaced. He also told me there was a 2 year warranty on the work he performed. (Since he has been in business for 24 years, I felt good about that if the work went bad, he would still be around.) The best part... they washed my car! LOL! But it did give me the feeling (after paying a small fortune) that I was driving away in a new car. :) On a side note, while I was a Rick's, I noticed several regular customers stop by to say hello to Rick or to have work done. Rick knew each one by name. There is a reason Rick has been in business so long and why he has regulars... including me now... This part added about one week after service and original review- About one week has passed. During that time, I received one phone call from Ricks to make sure my vehicle repairs had not gone bad and a postcard to thank me for using Rick's for my repair. What great customer service! read more

Very helpful, reasonable prices, and most importantly reliable. I will continue to take my car here.

I've lived very close to Rick's for 20+ years and actually applied for a job there over 30 years ago. I brought my truck there to check the a/c in my truck and Tim took care of the problem and put me back on the road. I'm an ASE certified automotive technician and have been for many many years and just don't want to work on my own stuff after working on large trucks all day, and my other mechanic just closed after 33 years. So, Ricks it is and should be your choice as well. Tim Granada Hills read more

Rick is a good guy and completely made me feel like a customer that mattered. He's extremely honorable and definitely owns up to any mishaps which I find to be extremely rare. He's an honest businessman and has a well kept shop. read more

Super friendly and honest pricing will definitely be going here for all my automotive beeds

Tim is a godsend. Very friendly and very fast. Doesn't try to swindle you. Stopped by because they were the closest while I was on the road, and I didn't regret it one bit. Tim helped me right away, and I was back on the road in a little over an hour. Best car mechanic experience I've had. Easy recommend. read more

Nice people but the prices are too too high. All mechanics around them are very busy but they may have couple of customers. I guess they don't believe in competitions. Good luck Rick & Tim! read more

Always friendly! Always accommodating! Always dependable! Thanks guys for getting my car up and running again. read more

GOOD HONEST MECAHNICS. I was planning to buy a used car from a dude on Craigslist but had them check it out first and BOY am I glad I did. They did a thorough inspection and made sure to let me know that the car had some major issues. They talked to me on the side and gave me some good advice how to handle the situation. When the seller started getting unreasonable I didn't have to say anything, they were vocal and defended my cause. I HAPPILY paid for that inspection bcause it saved me thousands of dollars and a potential headache from buying a lemon. Even though they are not in my area ( I went to them because they were close to where I was buying the used car) I am seriously considering going to them in the future. Really honest, kind, thorough, and worth every penny. THANK YOU GUYS! read more

please please dont come here first of all they overcharge the hell out of everything, i've had things cigarettes, lighters, change and who knows what else stolen 3 times so i stopped coming and i only went here today last minute because i didn't have time to go anywhere else, and they scratched the hell out of my car and said im lying and also denied stealing my cigarettes!!! rick laughed and said another person said they stole change and ia it really worth complaining??? had the nerve to lie to me about steaking my shit and ruining my car i am so livid please i am begging u do not come here ever if i could give 0 stars i would not to mention my family's come here for years and they still lied to me and were so rude when i confronted them. Another edit because the owner replied: You can rant about integrity but when you keep taking my things and I have before pictures AND after pictures and you LITERALLY CONFIRMED OTHERS HAVE SAID THINGS WERE TAKEN who are you fooling??? You were rude and angry in real life when I confronted you read more

What type of independent auto shop tells you that they can do the work for you but that the work that needs to be done might be covered under your car's existing long-term warranty? Rick's is that kind of place. They saved me an unnecessary $1500 replacement when my Honda's catalytic converter died. Turns out it WAS covered. For this, I have been back to have my car serviced here. They truly know how important a relationship built on honesty, trust, and quality can be. Take your car here tomorrow. read more

I called a few days before hand to inquire if they could fix my trunk which wasn't opening, but kept getting an error message that it was open. The gentlemen was very polite, and understood that I couldn't make an appointment but still welcomed me to come in. I dropped my car off at a little before 12, the gentlemen said that it would take 1-2 hours to diagnose and then they would call me. They called me 1 hour later and gave me a breakdown of what happened, and said they could fix it before my next appointment, as well as quoted me a discounted price because of my Triple A membership. I went back 1 hour later, and my car was ready to go! No additional prices that were added, and they even included a 2-year warranty. From start to finish, they were a class act and I will definitely go back in the future should I need to! read more

My Mercedes E350 wagon needed repair while I was visiting family and friends in LA and a dear friend recommended Rick's for the work. His family has used Rick's for over 40 years and I was delighted to find a trusted mechanic so near to where I broke down. I was totally delighted with the experience! Very polite and efficient and with great customer service. I needed new fuel pumps and felt the job was reasonably priced and well executed. I give them a HUGE THUMBS UP !!!! read more

My family and I have been taking our cars to Rick's for many years. I have been impressed by their work, professionalism, speed, and fair pricing time and time again. Thank you Rick, Tim, and the rest of the team! read more

Rick was so amazing to me. I had just bought my roommate's car before coming to LA and about a month after getting here, the (manual) transmission went out. Rick was recommended to me by a friend of a friend who is a car club guy. I took my Saturn into him and he got back to me within 24 hours with a diagnostic and my options. I needed to get a whole new transmission. He worked with me on getting a rebuilt instead of a new one and helped me cut costs where ever we could. Everyone who worked there was so helpful and friendly and compassionate. I am now living in West LA but I would still take my car into him for any major repair I needed. He is totally trustworthy and just a pleasure to work with. If you need a car guy you can trust, go to Rick! They also sent me an xmas card. :) read more