I made an appointment for my Toyota Sequoia to get the oil changed and a smog test. I dropped off…read morethe vehicle at 10 am. Just before noon was called to let me know it was finished. The last time I took the wife's Highlander to Toyota of Santa Maria for an oil change with an appointment. I waited at the stealership while they did they did whatever it is that took over three hours to finish. The Lube Tech is an entry level position in a dealership, with a limited amount of knowledge and no factory training whatsoever! The aforementioned is a true story. I have begun to question my own sanity as to why I would have the second most valuable thing I have ever purchased 50k+ ! Worked on by unskilled personal.

Got there right after work around 5:25 for smog check, got denied because they were closed. I…read moreshowed them the hours on the coupon they offer (9:00 to 6:00l but they said the hours were wrong. Not happy at all!!

This station for decades has always had a pretty good reputation for service and smogs. Knowing it…read morehad been sold in recent time I still did not hesitate to take my car here for the bi annual smog. Welp, my car didn't even make it that far as a check engine light came on and I was told there was no point in doing the smog as it would not pass until the death red light was extinguished. The guys here were very helpful and knowledgeable. Lorenzo explained by physically showing me under the hood what needed to done, how long it would take and how much of my life savings would be drained to complete this. While the dollar amount is high, for not having my car ever seriously serviced, I understood why. The decision to leave my car was easy , as Lorenzo's effort and time to educate me and explain in detail what needed to be done was comforting, I was confident my car was in great hands. While they had my car, Lorenzo called and said he noticed I would need an oil change soon and asked if I wanted him to do it as he had the car opened up already. I was hesitant at first, but just had him do it as I did not want to make another appointment in a couple of weeks for oil. Finally, a couple of days later and I was picking up my car. Lorenzo went over what he did. Took the time to show me what he changed out. Compared my parts to the new ones he put in , and it was like night and day, or clogged to unclogged. Let me know how my MPg's should show a difference and let me know of a couple of other things I should get done for safety reasons or looked at without any pressure of them doing it. I checked out with the cashier, paying exactly what I was quoted and the owner was so nice in giving g me a discount on my after the fact oil change. As I was leaving the owner, Gus came out and thanked me personally for trusting them with my car and for my business. That was awesome and memorable as now days, it's rare anyone says thank you or shows gratitude, and maybe even more rarer that it would be the owner of an establishment. Finding a service station that is trustworthy, knowledgeable, transparent , has integrity and fair in pricing is just as rare. But here it is. If your car is in need of any type of service or needs to be looked at, come see the guys at Old Orcutt Kwik Stop first. If they cannot fix it , they will advise you on who can , and at the very least, you will leave a little more knowledgeable about your car then when you first drove in. And as an added bonus, you might have a great chance of meeting the new owner Gus, guaranteed, he will make you smile.

Arrived with no appointment and they were able to start immediately. The requested service (smog…read moretest) was preformed quickly, which is good since it was a bit chilly in the waiting area. Great price and location.

Pretty affordable place to get an oil change. Everything else is pricey - like checking the check…read moreengine light code is $130 when you can do it for free at AutoZone. However, the place is clean and quick. Staff is friendly and remember you. Highly recommend coming during the business day to get the fastest service.

Worst experience ever getting a smog. Vehicle had an aftermarket intake which I was unaware of…read more They "continued" the smog process of which it failed. If they had integrity or any sense of value they would've said that they cannot smog with aftermarket air cleaners. I had to pay the $50 and another $50 once I fix the issue. Everyone was rude as well. Good luck!

This was one of my worst experiences try to smog my diesel cruz. I have never had a person be so…read morenon communicative. He would ask questions i did not understand, he did not explain himself. I was completely confused. I should have left when my gut told me to. My car didn't pass he charged me 60 dollars and then proceeded to say he will charge 30 more dollars when I brought it back. In all my years I have never had a smog place do this. I felt he was trying to play a scam on me. Taking advantage of a woman. I will never use this place again. I took it to another place and it passed. Imagine that

WORST decision we've made coming to this shop…read more All we needed was a diagnostic on our AC for any leaks. The mechanic said they'd have it looked at within an hour...we check in an hour later and still nothing. We call 30mins before they close, and still no update. We finally talk to the manager of the shop and he agrees to have it done within an hour. The shop told us there wasn't any leaks and they refilled the freon, cost us $450. TWO DAYS LATER, the AC stops working. We took our truck in to the dealership (should've just done this in the first place) and we had a huge leak, needed to replace the condenser, and a freon refill bc of the leak. Dealership was accommodating with the price based on our prior trip to this useless place. I asked the shop for a refund since they DID NOT do their job. The shop gave us back a lousy $150 and kept $300 for "labor". What labor?!! They did nothing, wasted our money for a half ass job. Please do not go there. They obviously don't value their customers.

These guys are incredible. Not only did they go above and beyond to help me diagnose my mini cooper…read more(when they don't even work on minis!) they stored the car for me for over two weeks as I tried to get it sold from afar because I live two hours away. They are beyond helpful, kind, honest, and straightforward- they are genuinely good people. Danny was so understanding and knowledgeable and chill. These are the guys to see

I trust their work and their experience. I know they aren't learning on the job. For any serious…read morework or basic oils changes i absolutely feel comfortable giving it to them. You get what you pay for, if you want to go to some please that charges nothing don't be surprised if it's a rookie working on your car because the tenured or experienced workers left for better pay. 5/5 would recommend it to my friends or mom knowing they don't lie or charge bs fees.

I've been coming here for years!! Fast, friendly, and excellent service! I did not have an…read moreappointment but within 10 minutes of opening, my car's SMOG check was already being taken care of. The value is great, and they have signs posted with their prices so there are no hidden fees. I will continue coming here every time! Cesar's team is gr, and I know if You communicate with them, they will do their best to help.

Went in for a smog check. Passed no issues. A few things recommended but wasnt the point of taking…read moreit in. Next day driving passenger noticed water coming into the floor of the passenger side. As the day progressed more was visible. Took it to BMW. Paid for diagnostic. They found that they AC evaporative drain was plugged with a tire lug nut. They stated is was malicious, as this doesnt happen by itself. Indicated if in shop within a day or so likely the cause. Only shop it was in over the last 4 months was Cesar's..

I called them for a smog check on my 99 Toyota. They scheduled me, I showed up , they did the…read morecheck, I payed and left. Everyone was nice and I would recommend their service. I'll be going back for my other vehicles.

Stopped here for an easy smog check with zero drama. Nice coffee shop, barber, restaurant, pizza…read moreplace, and brewery nearby too. Pooh bear approved.

BEWARE, BAIT AND SWITCH! Went today to their location. We received a coupon in the mail for an oil…read morechange for 59.00 dollars which includes a oil filter. We were told we needed another filter and the total would be 109!!! Dollars and we could not JUST get what was on The coupon! Total bait and switch!! Cheats and thieves not honoring the coupon they sent out!!! Save yourself the headache and go somewhere else. What a waste of time!

The good. By appearance the shop looked clean & the staff were kind. I asked what it would cost me…read morefor a mechanic to look at my suspension on my Chevy impala as I suspected it may need some work. I was quoted an inspection would cost me $375. !Needles to say I was surprised at the excessive cost so I left. I then went to another established shop who charged me $80. For the inspection. I doubt that I'll return to Pats again.